The following draft Minutes of the meeting of the Toronto Police Services Board held on March 30, 2009 are subject to adoption at its next regularly scheduled meeting. The Minutes of the meeting held on February 12, 2009, previously circulated in draft form, were approved by the Toronto Police Service Board at its meeting held on March 30, 2009. MINUTES OF THE PUBLIC MEETING of the Toronto Police Services Board held on MARCH 30, 3009 at 1:30 PM in the Auditorium, 40 College Street, Toronto, Ontario. PRESENT: Ms. Pam McConnell, Councillor & Acting Chair Ms. Judi Cohen, Member Mr. Frank Di Giorgio, Councillor & Member Mr. Hamlin Grange, Member The Honourable Hugh Locke, Q.C., Member Mr. Adam Vaughan, Councillor & Member ABSENT: Dr. Alok Mukherjee, Chair ALSO PRESENT: Mr. William Blair, Chief of Police Mr. Albert Cohen, City of Toronto - Legal Services Division Ms. Deirdre Williams, Board Administrator THIS IS AN EXTRACT FROM THE MINUTES OF THE PUBLIC MEETING OF THE TORONTO POLICE SERVICES BOARD HELD ON MARCH 30, 2009 #P48. INTRODUCTIONS The following members of the Service were introduced to the Board and congratulated on their recent promotions: Ms. Judy SANDFORD, Manager, Records Management Services Inspector Anil ANAND Sergeant Jeffrey BANGILD Sergeant Pedro DIAZ Sergeant Reginald ELDRIDGE Sergeant Glen GEORGE Sergeant Michael HALES Sergeant Shawn LAWRENCE Sergeant Randall LEE Sergeant Jude LOPES Sergeant David MALE Sergeant Charles MITCHELL Sergeant Anthony PAOLETTA Sergeant Warren STEIN Sergeant John THERIAULT Sergeant Carolyn VANDENBERG THIS IS AN EXTRACT FROM THE MINUTES OF THE PUBLIC MEETING OF THE TORONTO POLICE SERVICES BOARD HELD ON MARCH 30, 2009 #P49. INFORMATION TECHNOLOGY SERVICES – HUMAN RESOURCES STRATEGY The Board was in receipt of the following report February 11, 2009 from William Blair, Chief of Police: Subject: INFORMATION TECHNOLOGY SERVICES HUMAN RESOURCE STRATEGY Recommendation: It is recommended that the Board receive the following report. Financial Implications: There are no financial implications relating to the recommendation contained within this report. Background/Purpose: At its meeting held on September 18, 2008, the Board was in receipt of a report with respect to the approval of a new job description – Project Leader, Wireless Networks, Radio & Electronic Services. The Board approved the request and the following motion (Min. No. P268/08 refers): “ …… that the Board be provided with a briefing, at a future meeting, on a human resources strategy for Information Technology Services. The briefing should include options that are being considered with respect to contracts for consulting services.” The purpose of this report is to provide the Board with the briefing requested and an overview of the trends, influences, issues and opportunities associated with human resources in Information Technology Services (ITS), and strategies planned to manage them. Discussion: The use of technology has become a business driver to facilitate change and competitive advantage across the globe. Competition for information technology skills has correspondingly increased and at the same time, interest in information technology careers has declined significantly since before 2000. As a result, ITS has been experiencing: • an increase in staff turnover; • fewer applicants for vacant positions; • losing applicants to higher paying offers; and • applicants without the key skills required for a position. The human resource strategy of ITS attempts to balance, within the operating and capital budget programs, the capacity and capability of the resources needed to provide technical services to the Toronto Police Service (TPS), to ensure the Service’s information systems are current, properly maintained, cost-effective, value-added and meet the information needs of the various units. The capacity and capability requirements to provide technical services are met using a combination of permanent and temporary members, short term consulting and contract services based on: • staffing levels and budgets to maintain basic, ongoing operations and service; • uniqueness of expertise, knowledge and skill sets required; • initiatives to upgrade and maintain the currency of equipment, technical infrastructure and applications; and • prioritized projects to replace older technologies or introduce new ones to enhance the delivery of policing services. Managing the human resource requirements presents challenges, which include: • ensuring our resource pool is aligned with TPS’ priorities; • providing the appropriately skilled resource to support an initiative at the time required; • TPS compensation levels which are not competitive for some positions; and • continuing budget pressure on the ITS training and consulting and contracted services allocations. ITS has employed a variety of approaches to address the challenges, for example: • candidate search services to locate applicants; • advertising vacancies on employment web sites, and professional association websites; • more efficient procurement procedures for IT professional services; • providing necessary training to ITS staff, and adopting industry best practice methodologies and certifications, such as project management, to increase efficiencies; and • continually reviewing the need to utilize contracted services and limit the use of external service to those instances where it is the most cost-effective means of meeting the requirements of the Service. The human resource strategy will continue to evolve. The Board will be provided with a presentation at its meeting on March 12, 2009 to expand on the strategies, such as: • the development of business cases and more in-depth analysis to better determine the type (internal and or external) and level of resources required; • examination of the benefits and costs of short term versus long term contracting services, and the outsourcing of appropriate services or turnkey solutions; • working with Human Resources Command to ensure the hiring and placement process is as efficient and effective as possible in recruiting for vacant positions; • working with Human Resources Command on evaluating positions to ensure appropriate remuneration for expertise and responsibilities, in order to increase our ability to retain and attract qualified staff; • partnering with the Human Resource Command at TPS job fairs; and • maximizing co-op and graduate placement programs. Conclusion: This report and presentation to the Board provides information on some of the key human resource issues and opportunities the Service’s Information Technology Services is facing, and some of the strategies we have and will use to address these matters, with respect to both internal staff resources and the use of external consultants. Mr. Cel Giannotta, Director of Information Technology Services, will provide the presentation to the Board. Mr. Tony Veneziano, Chief Administrative Officer, will be in attendance to answer any questions from the Board. Mr. Cel Giannotta, Director of Information Technology Services, was in attendance and provided a presentation to the Board. A paper copy of the PowerPoint presentation is on file in the Board office. The Board received the foregoing report and thanked Mr. Giannotta for the comprehensive presentation. THIS IS AN EXTRACT FROM THE MINUTES OF THE PUBLIC MEETING OF THE TORONTO POLICE SERVICES BOARD HELD ON MARCH 30, 2009 #P50. CLOSED CIRCUIT TELEVISION (CCTV) PILOT PROJECT EVALUATION The Board was in receipt of a report dated February 12, 2009 from William Blair, Chief of Police, with respect to the results of the CCTV pilot project. The Board was also in receipt of correspondence dated March 26, 2009 from Rosemary Gartner, Centre of Criminology, University of Toronto, in response to the Chief’s report. Copies of these documents are on file in the Board office. The Board deferred consideration of the foregoing matter to its May 2009 meeting. THIS IS AN EXTRACT FROM THE MINUTES OF THE PUBLIC MEETING OF THE TORONTO POLICE SERVICES BOARD HELD ON MARCH 30, 2009 #P51. ADEQUACY STANDARDS REGULATION – POLICE SERVICES BOARD POLICIES The Board was in receipt of a report dated January 12, 2009 from Alok Mukherjee, Chair, with respect to the following Adequacy Standards Regulation Policies: AI-001 Board Business Plan (amended), AI-012 Use of Force, AI-013 Speed Detection Devices, AI-014 Secure Holster, ER- 009 Underwater Search and Recovery Units, and LE-016 Prisoner Care and Control (amended). A copy of the report is on file in the Board office. The Board agreed to withdraw the report at the request of the Chair. THIS IS AN EXTRACT FROM THE MINUTES OF THE PUBLIC MEETING OF THE TORONTO POLICE SERVICES BOARD HELD ON MARCH 30, 2009 #P52. STATUS OF TRAINING AUDIT RECOMMENDATIONS The Board was in receipt of the following report February 03, 2009 from William Blair, Chief of Police: Subject: STATUS OF TRAINING AUDIT RECOMMENDATIONS Recommendation: It is recommended that the Board receive the following report. Financial Implications: There are no financial implications resulting from the reception of this report. However, several of the responses relating to the recommendations contained within this report have had an associated cost. Background / Purpose: The Ontario Police Services Act (PSA), section 31(1) mandates that every municipality provide adequate and effective police services. The PSA specifies that in making available those services, a municipality shall provide the necessary infrastructure and administration. Part of the police