Commercial Cash Management ACH Manager User Guide ACH Manager User Guide Table of Contents Introduction ................................................................................................................................................................ 3 Processing Schedule ................................................................................................................................................... 3 Daily Processing ....................................................................................................................................................................... 3 Holiday Processing................................................................................................................................................................... 3 ACH Terms & Definitions ............................................................................................................................................ 4 Standard Entry Class (SEC) Codes ............................................................................................................................................ 4 ACH Participants ...................................................................................................................................................................... 4 Creating New ACH Transfers ...................................................................................................................................... 5 PPD - Prearranged Payment or Deposit / Payroll / Health Savings Account Entry .................................................................. 7 CCD - Corporate Credit or Debit / Vendor Payment / Remittance / Child Support Payment Entry ........................................ 8 CCD (TXP) – Federal Tax Payment ........................................................................................................................................... 9 CCD (TXP) – State/Local Tax Payment ................................................................................................................................... 10 CTX - Corporate Trade Exchange Entry ................................................................................................................................. 11 Special Features: Display Details, Holds, Undo ........................................................................................................ 12 Display/Hide Details .............................................................................................................................................................. 12 Single or Multiple Batch Processing ...................................................................................................................................... 12 Undo ...................................................................................................................................................................................... 13 Importing ACH Transfers .......................................................................................................................................... 13 Creating File & Batch Header Records in ACH Software ....................................................................................................... 13 Importing Prenotifications (Prenotes) ................................................................................................................................... 14 Importing NACHA-Formatted Files ........................................................................................................................................ 14 Importing Using Templates (non-NACHA Formatted Files) ................................................................................................... 15 Inquiring into ACH Transfers .................................................................................................................................... 16 Reports, Sorting, & Filtering ..................................................................................................................................... 17 Column Sorting ...................................................................................................................................................................... 18 Column Filtering .................................................................................................................................................................... 19 View / Print / Export Reports for Individual ACH Transfers .................................................................................................. 19 Changing ACH Transfers ........................................................................................................................................... 20 Reviewing ACH Transfers .......................................................................................................................................... 22 Resubmitting ACH Returned Items ........................................................................................................................... 22 Reversing ACH Transfers .......................................................................................................................................... 23 Deleting ACH Transfers ............................................................................................................................................. 23 Notification Emails.................................................................................................................................................... 23 Tax Type Conversion Codes ...................................................................................................................................... 24 11/2016 2 ACH Manager User Guide Introduction ACH Manager allows businesses to originate ACH transactions when and where you want, safely and quickly. This user guide explains how to use ACH Manager to submit electronic payments and deposits. Processing Schedule Daily Processing Credit Entries Next Day ACH Should be transmitted no later than 2 p.m. at least two banking days* before the Effective Date** of the Entries. • Can be transmitted no later than 10 a.m. one banking day before the Effective Date of the Entries. Same Day ACH*** Must be transmitted no later than 10 a.m. on the Effective Date** of the Entries. Debit Entries Next Day ACH Should be transmitted no later than 2 p.m. at least two banking days* before the Effective Date** of the Entries. • Can be transmitted no later than 2 p.m. one banking day before the Effective Date of the Entries. Same Day ACH*** Must be transmitted no later than 10 a.m. on the Effective (available on or after Date** of the Entries. Sept. 15, 2017) *Banking day is defined as a day the Bank and Federal Reserve are both open (other than Saturdays, Sundays, or Federal holidays). **Effective Date must be a banking day, or the file will be processed on the first banking day after the effective date. ***Same Day ACH refers to entries initiated by the Customer with an Effective Date of the current date, which are submitted to the Bank per the processing deadlines above for Same Day Settlement. Same Day Entry Fees will apply to said Entries as noted in the Bank’s fee schedule. Any ACH Entries received by the Bank containing stale-dated or incorrect/invalid Effective Entry Dates will be processed as Same Day ACH Entries. Holiday Processing ACH file processing is available Monday through Friday when the Bank and Federal Reserve are both open. ACH file processing is not available on Saturdays, Sundays or the following Federal holidays: • New Year’s Day • Labor Day • Martin Luther King Jr. Day • Columbus Day^ • Presidents’ Day^ • Veteran’s Day • Memorial Day • Thanksgiving Day • Independence Day • Christmas Day ^Bank is open for business, however the Federal Reserve is closed so ACH processing is not available. The bank is normally open on Christmas Eve until 1 p.m., so files submitted on that day must be submitted by 10 a.m. Holiday details are subject to change and are communicated to customers within Business Online Banking and via email. 11/2016 3 ACH Manager User Guide ACH Terms & Definitions Standard Entry Class (SEC) Codes Several types of ACH transactions can be initiated. The four ACH Standard Entry Class (SEC) codes are: 1. Prearranged Payment or Deposit Entries (PPD) 3. Corporate Credit or Debit + TXP (CCD) Payroll Federal Tax Payment Prearranged Deposit State/Local Tax Payment Prearranged Payment Health Savings Account (HSA) 2. Corporate Credit or Debit (CCD) 4. Corporate Trade Exchange (CTX) Corporate Debit Corporate Credit Vendor Payment Remittance Child Support Payment ACH Participants There are six participants in ACH transactions, as defined in the ACH Rule Book: Originator Originator is the entity that initiates ACH entries according to an arrangement with a Receiver. The Originator is usually a business directing a transfer of funds to or from an individual’s or another business's account. Receiver Receiver is an individual or business that authorizes an Originator to initiate ACH entries to the Receiver's account. Originating Depository Financial Institution (ODFI) OFDI is the Originator’s bank that receives payment instructions from Originators and forwards ACH entries to the ACH Operator. Receiving Depository Financial Institution (RDFI) RDFI is the Receiver’s bank that receives ACH entries from the ACH Operator and posts them to the