Summary of Arriva UK’s 2020 gender pay gap Pay gap mean Pay gap median Bonus pay gap mean -2.7% -1.2% 20.2% -24.9% -58.2% 1.2% 2.9% 23.4% 31.7% Bonus pay gap median Males in receipt of bonus Females in receipt of bonus 41.7% 25.5% 0.0% 32.2% 34.5% 24.1% 27.8% 33.5% 20.7% All reportable Arriva UK Bus UK Trains UK entities* Quartile data Quartile 1 – Quartile 2 Quartile 3 Quartile 4 – Lowest hourly rates Highest hourly rates Male Female Male Female Male Female Male Female All reportable 85.8% 14.2% 87.9% 12.1% 85.6% 14.4% 86.8% 13.2% Arriva UK entities UK Bus 88.0% 12.0% 89.5% 10.5% 91.6% 8.4% 90.9% 9.1% UK Trains 64.1% 35.9% 72.7% 27.3% 85.4% 14.6% 90.8% 9.2% *Arriva operates 19 businesses in the UK which employ 250 or more people. 2020 UK gender pay gap report 1 UK gender pay gap reporting data Pay gap Pay gap Bonus pay Bonus pay % males in % females in Quartile 1 – LowestQuartile 1 – LowestQuartile 2 Quartile 2 Quartile 3 Quartile 3 Quartile 4 – HighestQuartile 4 – Highest mean median gap mean gap median receipt of bonus receipt of bonus hourly rates (male)hourly rates (female) (male) (female) (male) (female) hourly rates (male) hourly rates (female) All -2.7% -1.2% -24.9% 41.7% 32.2% 27.8% 85.8% 14.2% 87.9% 12.1% 85.6% 14.4% 86.8% 13.2% reportable Arriva entities Arriva plc 12.2% 8.3% 35.4% 6.3% 20.7% 16.9% 52.6% 47.4% 63.2% 36.8% 64.2% 35.8% 67.3% 32.7% UK Bus 1.2% 2.9% 20.2% 25.5% 34.5% 33.5% 88.0% 12.0% 89.5% 10.5% 91.6% 8.4% 90.9% 9.1% reportable entities Arriva 4.2% 0.0% N/A N/A 1.8% 0.0% 91.3% 8.7% 88.2% 11.8% 91.3% 8.7% 93.8% 6.2% Cymru Ltd Arriva 6.6% 0.3% N/A N/A 1.5% 0.0% 89.9% 10.1% 92.7% 7.3% 91.6% 8.4% 94.4% 5.6% Durham County Ltd Arriva Kent 6.6% 1.7% N/A N/A 2.5% 0.0% 85.1% 14.9% 83.6% 16.4% 86.6% 13.4% 93.1% 6.9% & Surrey Ltd Arriva Kent 2.0% 1.2% 76.4% 80.4% 0.5% 0.8% 84.0% 16.0% 88.7% 11.3% 90.3% 9.7% 88.3% 11.7% Thameside Ltd Arriva 3.4% 8.6% 22.0% 28.5% 92.9% 83.2% 86.6% 13.4% 88.8% 11.2% 93.6% 6.4% 91.3% 8.7% London North Ltd Arriva 1.1% 2.5% 14.4% 16.8% 87.6% 80.8% 85.2% 14.8% 86.6% 13.4% 87.1% 12.9% 88.3% 11.7% London South Ltd Arriva 3.4% 4.1% -89.8% -13.6% 7.7% 4.9% 92.5% 7.5% 91.4% 8.6% 96.1% 3.9% 96.4% 3.6% Merseyside Ltd Arriva 0.1% 3.9% 55.8% 27.9% 3.3% 5.1% 82.2% 17.8% 91.4% 8.6% 91.4% 8.6% 89.7% 10.3% Midlands Ltd Arriva 3.7% 5.3% 54.8% 49.0% 0.8% 1.0% 77.2% 22.8% 87.7% 12.3% 84.2% 15.8% 89.7% 10.3% Midlands North Ltd Arriva -6.8% 1.0% 71.7% -366.2% 9.6% 8.8% 92.7% 7.3% 91.7% 8.3% 95.0% 5.0% 90.5% 9.5% North West Ltd 2020 UK gender pay gap report 2 UK gender pay gap reporting data Continued Pay gap Pay gap Bonus pay Bonus pay % males in % females in Quartile 1 – LowestQuartile 1 – LowestQuartile 2 Quartile 2 Quartile 3 Quartile 3 Quartile 4 – HighestQuartile 4 – Highest mean median gap mean gap median receipt of bonus receipt of bonus hourly rates (male)hourly rates (female) (male) (female) (male) (female) hourly rates (male) hourly rates (female) Arriva 5.1% 1.5% 71.7% 67.9% 3.4% 3.1% 91.6% 8.4% 94.1% 5.9% 95.0% 5.0% 96.6% 3.4% Northumbria Ltd Arriva The -2.1% 6.4% -21.0% -10.9% 0.7% 3.7% 89.4% 10.6% 90.5% 9.5% 93.3% 6.7% 92.3% 7.7% Shires Ltd Arriva 0.3% 5.3% 25.9% -44.2% 9.6% 20.4% 84.4% 15.6% 89.9% 10.1% 92.0% 8.0% 87.9% 12.1% Yorkshire Ltd Yorkshire -2.3% -2.4% N/A N/A 0.4% 0.0% 88.5% 11.5% 92.3% 7.7% 88.5% 11.5% 85.2% 14.8% Tiger Ltd UK Trains 23.4% 31.7% -58.2% 0.0% 24.1% 20.7% 64.1% 35.9% 72.7% 27.3% 85.4% 14.6% 90.8% 9.2% reportable entities Arriva Rail 13.6% 37.7% -23.4% 45.4% 18.0% 23.0% 74.8% 25.2% 77.2% 22.8% 92.5% 7.5% 86.1% 13.9% London Ltd XC Trains 28.1% 20.9% -11.4% 22.2% 1.4% 1.8% 56.8% 43.2% 64.3% 35.7% 74.0% 26.0% 92.8% 7.2% Ltd London 6.7% 31.7% -174.7% 2.3% 4.4% 11.3% 65.5% 34.5% 92.9% 7.1% 96.4% 3.6% 87.1% 12.9% and North Western Railway Company Ltd The 24.2% 35.5% -13.9% 0.0% 89.0% 83.8% 65.2% 34.8% 73.8% 26.2% 93.8% 6.2% 94.8% 5.2% Chiltern Railway Company Ltd I confirm that this statement is true to the best of my knowledge and belief. Signed: Alison O’Connor Director, Corporate Affairs Arriva Group 2020 UK gender pay gap report 3.