World 3RD QUARTER 2019 A GEO Publication for Employees and their Families. Congratulations GEO EMPLOYEES OF THE YEAR Chairman’s Letter George C. Zoley, Chairman, CEO and Founder All of these important milestones underscore our leadership position within our industry and are underpinned by the hard work, dedication, and professionalism of our growing workforce. To the GEO Family, As is tradition during the third quarter in the lives of the men and women Correctional Centre, bringing the of every year, we celebrate the in our care. Our workforce is diverse, facility’s total capacity to 1,600 accomplishments of our employees and our employees represent their beds. around the world with our GEO communities proudly as security Employees of the Year awards. professionals, teachers, social Additionally, we were recently workers, nurses, doctors, and more. awarded new ten-year contracts Through the years, our company We are proud of the work they do, by the Federal Bureau of Prisons has grown to be the world’s premier and the commitment they show to for our company-owned 1,800-bed provider of enhanced offender our company’s mission of providing North Lake Correctional Facility, rehabilitation and post-release high-quality services in the safest, and for the county-owned 1,800- support programming. We have most humane environment possible. bed Reeves County Detention also established our company as a Center I & II and 1,376-bed Reeves world leader in the delivery of secure Over the last few months, our County Detention Center III, management services for correctional company announced several where GEO provides management facilities and ICE processing centers, important milestones. In Texas, consulting and support services to as well as, electronic monitoring and we signed a contract modification Reeves County. community-based programs. with U.S. Immigration and Customs Enforcement (ICE) to increase the All of these important milestones Every year, approximately one capacity of our company-owned underscore our leadership position million individuals are entrusted to Montgomery Processing Center by within our industry and are us and receive safe, compassionate, 314 beds, bringing the center’s total underpinned by the hard work, and humane care at our hundreds capacity to 1,314 beds. dedication, and professionalism of facilities and program locations of our growing workforce. Please worldwide. Our collective In Louisiana, we announced the join me as we congratulate the achievements are the direct result signing of a contract modification GEO Employees of the Year and of the daily contributions of our with ICE for the reactivation of our as we extend our gratitude to employees. company-owned 1,000-bed South the approximately 23,000 GEO Louisiana Processing Center. In employees worldwide. Every day, our employees commit Australia, we announced a 300- themselves to having a positive impact bed expansion of our Ravenhall World Table Of Contents 12 21 23 28 3RD QUARTER 2019 Employees of the Year Features Volume 25 Issue 3 02 GEO Secure Services 14 GEO Appreciates its Employees and Volunteers Volunteers and community partners have a profound and EDITORIAL STAFF 06 International Services lasting impact on staff, participants both pre and post Editor in Chief release. GEO Care Sydney M. March 09 GEO Executives Review Australian Correctional [email protected] 23 Centre Expansions In April, three senior executives from GEO visited Australia Contributors Articles to gain an insight into the current expansions and other George C. Zoley operational matters in GEO’s Australian operations across Pablo E. Paez three states. 12 GEO Secure Services Chris Ferreira NJ Alumni Show Up for “Coats for Kids” International Services 29 22 The chill in New Jersey didn’t escape the minds of GEO’s New Jersey Alumni Services, who helped collect, donate, 28 GEO Care and distribute coats for children in Trenton. Facility Administrator of the Year James Janecka Adelanto ICE Processing Center Facility Administrator James His attention to detail and The most impressive testament operating a safe, secure, and Janecka began his career in reputation for follow-up led to his strength and character humane center for staff, residents corrections in 1985 with the Texas the center to year-over-year is his ability to maintain client and the public. Department of Criminal Justice performance improvements confidence and trust while (TDCJ). After serving in various which are reflected in the positions at TDCJ with increased reduction of annual audit responsibility, he joined GEO as findings. He immediately an Assistant Facility Administrator identified sustainable solutions in 1997 where he was part of and his attention to detail the activation team selected to showed an improvement of 78% open GEO’s first contract with the on the GEO Annual Corporate Federal Bureau of Prisons (FBOP) Audit. in Taft, CA. Facility Administrator Janecka Following his assignment at manages the contract with fifty- Taft, he was promoted to Facility five ICE staff and onsite-monitors Administrator at the George W. who conduct daily oversight. Hill Correctional Facility and then During 2018, the center Facility Administrator at the Lea processed 16,883 individuals. County Correctional Facility. In Issues are few and client relations 2014, he was appointed Facility are outstanding. In 2018, Administrator of the Adelanto the facility only experienced ICE Processing Center. ten work-related injuries and employee discipline cases have declined year-to-year. “His commitment Facility Administrator Janecka oversaw the implementation of a to operate collective bargaining agreement and make this during his tenure and maintains facility a model an outstanding relationship with members of the local union by of partnership investing time to listen to each between all employee and addressing any of stakeholders is their concerns. exemplary.” Facility Administrator Janecka - Quote from ICE routinely provides ICE-approved Contracting Officer tours for advocacy groups, Federal and State political representatives and a variety Facility Administrator Janecka has of auditing entities. There's no provided exceptional leadership doubt the center has experienced since assuming operations in late many successes under Mr. 2014. Janecka’s leadership. 2 2018 Employees of the Year GEO World 3Q2019 Employee of the Year Mark Erricson Lawton Correctional Facility Mark Erricson is an Academic The Educational Living Concept High School Equivalency Graduate of Cameron University Instructor and GED/HSE took shape out of the need for diploma is truly life changing in Education. She teaches Coordinator from Lawton students to have more study and will hopefully open new English at Eisenhower High Correctional Facility in Lawton, time to master the material opportunities in the future. School in Lawton, Oklahoma. Oklahoma. He also worked for the GED/HSE test. Mark Kyndall, his youngest daughter. for the Oklahoma Department employed different teaching Mark believes that, “One She is also a Presidential Scholar Corrections as a GED/HSE techniques to help his students cannot let the past define the at Cameron University studying Instructor before he joined learn, including the use of the future. If individual change is English Education. She also The GEO Group in 2016 and computer program “Essentials not obtained, history will repeat hopes to pursue a career immediately made an impact of Education” GED/HSE itself.” He wants his students in education. When asked on the education department. Academy as a framework for to have all the tools to re-enter why they wanted to go into Mark saw a need to develop preparing and monitoring society and experience success education, they replied, “It’s in a program to raise the GED/ student success. One of the as an individual. To see students our blood.” HSE graduation level at the key components discovered achieve success in education has Facility. He, along with the during the development of this developed a passion in Mark to One of Mark’s favorite days administrative staff, instructors, program was an internal human not let any individual give up on of the year is graduation day and students worked in instinct to help and celebrate themselves. when he is able to witness his collaboration to develop an in the success of others. For students achieve a goal that at educational environment that is an individual to achieve the After obtaining his bachelor one time was not a reality. He productive. degree from Cameron enjoys seeing their celebration University in 1988, Mark of achievement while their served in the United States family is there to witness their Navy until 1992 when he was transformation. honorably discharged. In 1998, he was hired by Lawton Public Schools and taught at Lawton High School until 2015. Mark Mark’s passion for has been with the Lawton teaching exemplifies Correctional Facility as an academic instructor for just the core meaning of a short three years. Mark’s the GEO Continuum development of the tutoring/ of Care: preparing mentoring program has had a major impact on student individuals for success. It gives very talented reentry into society inmates a purpose to add value with the tools to be to their lives by enabling them to find fulfillment in helping successful. others achieve success. He motivates and encourages Mark has been blessed with students, believing that change two beautiful daughters, Kylie starts within, and through and Kyndall Erricson. Kylie is hard work it, can and will be the eldest child. She is also a achieved. GEO World 3Q2019 2018 Employees of the Year 3 Officer of the Year Melanie Toto George W. Hill Correctional Facility Officer Melanie Toto began her began breathing on her own requested a transfer to third shift Officer Toto is a true career at G.W. Hill Correctional and had a pulse. As responding so she could balance her home professional. It goes without Facility in September 2003 staff arrived on the scene, the life with her professional life.