PUT SKYPE ON EVERY PHONE IN YOUR OFFICE. Skype certified User friendly This ensures you get the highest Easy to set up and use without quality experience when making requiring IT expertise. Skype calls. Full featured Extremely cost effective Compares favorably to high-end A fraction of the cost of enterprise-class systems. comparable systems. Imagine the money you’d save if you were able to seamlessly make calls using Skype from any phone in your office. Imagine being able to do this with a phone system that is a fraction of the cost of comparable systems. Meet FREETALK Connect. Setup & Management Auto-Provisioning of IP Wizard Driven Setup Remote Management Phones The FREETALK Connect is designed If your FREETALK Connect system Just by connecting your IP desktop for the do-it-yourselfer. The wizard administrator or support resource is and conferencing phones to your walks users through a series of located somewhere that does not network, your phones will be simple questions about their permit direct access to your detected and configuration files for organization and uses this FREETALK Connect appliance, that’s your phones generated and pushed information to automatically no problem. FREETALK Connect has out to your phones. FREETALK configure the system for basic remote administration capabilities Connect auto-provisioning works communications management within that enable the system to be with almost all models of desktop the organization. The wizard installs administered from anywhere Internet and conference IP phones from and configures all basic networking, access is available. providers such as Aastra, Cisco telephony system and user Small Business Pro series, Linksys, functionality on the FREETALK Polycom and snom. Connect and requires no IT or telephony expertise or experience. Report Exporting (.csv) Status Pages Extend FREETALK Connect’s powerful reporting View the real-time status of the FREETALK Connect engine, including Call Detail Reports, by creating system. You can quickly see which phones are .csv files that you can import into applications connected and which analog and VoIP phone such as Excel and Access. services are up and running. Networking WAN Connectivity LAN Services Routing FREETALK Connect provides Wide Local Area Network (LAN) services FREETALK Connect incorporates a Area Network (WAN) connectivity for all such as DHCP server, static DHCP, complete network router supporting standard broadband connection DNS caching and static DNS naming NAT addressing, port forwarding, services. FREETALK Connect supports are supported and easily managed by Universal Plug and Play (UPnP) and always-on connections using DHCP FREETALK Connect. quality of service (QoS). (typical of cable and some DSL connections); username and password supported systems (PPPoE, typically Dynamic DNS used by DSL connections); or Internet Dynamic DNS is supported for most connections requiring a static IP popular dynamic DNS services address. (DynDNS, etc.) Skype Skype Enabled Receive Inbound Make Outbound Click-to-Call Skype Manager FREETALK Connect Calls Calls Use the FREETALK Use Skype Manager to enables you to receive Accept calls via a Make outbound calls Connect SkypeID to establish and manage and make calls via Skype for Business ID using SkypeOut™ with create click-to-call Skype for Business Skype on every phone or a Skype Online™ low rates worldwide. services on Websites accounts for users, to in your office. Easily number. or email signatures. purchase Skype integrate with Credits and allocate to supported IP phones. users, and to view call detail reports for Skype calling activity. Telephony #3 #2 #1 Auto-Attendant (IVR) Voicemail The FREETALK Connect Auto-Attendant lets callers press FREETALK Connect offers easy ways to retrieve your voicemail options to reach destination extensions within your company. messages: For example, "Press 1 for Support" or "Press 2 for Sales." The Auto-Attendant feature is easy to use and powerful. With a few simple clicks of the mouse you can manage call flow, forward calls off-site, and more. options. 1 3 2 4 Instant Number Portability Attach up to four existing PSTN lines and let the FREETALK Connect manage your existing phone numbers. Easily Unified Voicemail-to-Email transition into the additional features and benefits offered by Receive your voicemails as emails! FREETALK Connect can FREETALK Connect and its Skype enhancements. send an email to the voicemail recipient whenever they receive a voicemail. The email has an audio attachment so that you can listen to the voicemail right from your Inbox. Alternatively, FREETALK Connect synchronizes messages with your IMAP server to unify your inbox. If the message is opened or deleted in email it will also be opened or deleted from the phone and vice versa. Telephony Unlimited VoIP Accounts IP Phones Distinctive Ring In addition to Skype, FREETALK FREETALK Connect is one of the most Know who is being called or what type Connect comes VoIP-ready with no flexible phone systems on the market of call is coming in by the distinctive limit to the number of third party VoIP today, supporting all analog phones ring. In a small business the same service provider accounts you can and auto-provisioning popular IP person may perform many roles. setup. In a few minutes, you can phones such as Aastra, Cisco Small Distinctive rings will identify if the call is configureFREETALK Connect to Business, Linksys, Polycom, and coming in as a result of someone include your favorite VoIP Providers snom. FREETALK Connect supports selecting the sales option from the (SIP) and configure VoIP for inter-office MWI (Message Waiting Indicator) on all auto-attendant or if it's a support call. In and intra-office calls while keeping IP Phones. the home, distinctive rings can identify regular calls going out over PSTN or who the inbound call is for. Skype. Note: Not all phones support customizable ring tones. Simultaneous Ring Call Forwarding Take one inbound call and ring all phones or those identified Users can use their personal User Portal to enable call as part of a Team; the first to pick up gets the call. forwarding to either an internal extension or to an external number. #3 #2 #1 Name Directory Music/Messages on Hold FREETALK Connect comes pre-configured with a Music-on-Hold (MOH) is as simple as uploading audio files professional "spell-by-name" directory. Callers are simply using the Web-based administration panel. The audio files prompted to "spell the first three letters of the party's first may contain music or messages. You choose what you would name." They are then automatically connected to the like to have your callers listen to while on hold. requested extension. Least Cost Routing PSTN Failover FREETALK Connect can configure outbound routes such that FREETALK Connect offers VoIP-users a PSTN failover in case local calls are prioritized to go out over local fixed-rate PSTN of an Internet service interruption. PSTN Failover ensures that analog lines while long distance calls are routed via SkypeOut if your Internet service goes down, your PSTN phone line is or an alternative VoIP service provider at low per-minute still available and operational. calling rates available via Skype or the VoIP service provider. Telephony Remote User / Office User Portal Find Me FREETALK Connect enables remote FREETALK Connect User Portal Allow callers to find you wherever you are. users/offices to work as though they enables users to manage their phone Simply indicate how you would like to be were in the same location. Calls can system functions from an easy to use reached whether at home, a branch office, come in through the main phone number interface from their PC rather than using another internal extension or on your mobile and will be routed to them no matter the phone keypad to manage their phone. Find Me capabilities will allow where they are located. Extension to personal phone preferences. The User FREETALK Connect to find you by ringing extension dialing works as if the remote Portal allows users to quickly and easily other numbers or extensions sequentially or user is just down the hall. Using manage their personal activities such can even ring multiple phones soft-phones or Wi-Fi enabled mobile as: listen to voicemail, enable simultaneously. phones with a SIP client ensures the road do-not-disturb (DND), enable call warrior and frequent traveler is always in forwarding, change their email address touch. IP phones, once provisioned, can for voicemail to email, user PIN and optionally connect via any Internet personal password from anywhere they connection worldwide. have Internet access. Teams Paging Custom Caller IDs FREETALK Connect includes a powerful Want to page everyone on your phone FREETALK Connect lets you customize Team feature that allows you to build system? Simply dial *00 on your phone the Caller ID name/number for each multi-user Team extensions and assign (or pre-programmed speed dial key) user and team allowing you to block, permissions to those Teams. You can and broadcast your message or request reveal, or change the Caller ID of every control Team permissions such as long to all phones in the system. Note: There user or team on your system. Note: if distance dialing (outbound line control), are a few phones that cannot receive you are using analog PSTN lines, for distinctive ring tones, call forwarding pages. Check your phone's user 911 reasons, PSTN outbound Caller IDs and unique callerID. manual. are always controlled by your carrier. Routing by DID’s or CallerID Advanced Call Forwarding Conference Bridge With FREETALK Connect’s ability to With a few clicks of your mouse in the FREETALK Connect comes route by DID’s or CallerID’s, you can User Portal you can forward your pre-configured with one conference direct calls to a different call menu extension to another extension, a bridge ready to use for free! Up to ten based on the inbound number dialed or mobile phone, or any other number.