Supply chain solutions: Managing risk and performance in supply chains 1 Our globalized The low visibility of complex Mitigate world is complex supply chains can create blind your risk with and often unclear. spots for buyers. Intertek. The growth in international trade has With today’s regulatory conditions Without real transparency in all Both buyers and suppliers have to exploded—and with it, globalization. and consumer expectations, supply chains, uncontrolled risks clear major supply-chain hurdles buyers need to understand and can result in claims, product as a prerequisite to bring goods As world trade escalates, it generates control the quality of products recalls and loss of goodwill and successfully to market. complex supply chains and, in turn, being imported. brand reputation. significant levels of risk. To achieve this, Intertek offers Transparent information is the next generation in supplier essential to manage risk management services: and ensure compliance with safety, security, social and → Cost controls environmental standards. → Performance measures As importing countries step up consumer-protection measures, → Risk and reputation it is critical to ensure the high management quality of all products entering the market. → Results communication → Improvement of compliance performance vs. industry benchmarks 3 Managing risk and performance in supply chains Our tools for more success Intertek has developed a The current codes and reference Our full range of supplier series of cost-effective risk- standards have been extensively management and audit tools based assessment tools and researched and developed in allows buyers and suppliers audit solutions for buyers and collaboration with the world’s to map risks and demonstrate suppliers seeking to improve their leading consumer brands and compliance in supply chains with compliance with widely accepted retailers. greater visibility and transparency. industry standards and best practices. Supplier risk management Supplier audits of QUALITY aspects Supplier audits of Intertek delivers SOCIAL aspects structure and transparency. Supplier audits of SECURITY aspects Supplier audits of ENVIRONMENTAL aspects 5 We make ends meet. Global Supplier Management Don’t get lost. Our Global Supplier Management Consider our services: Risk-based analysis Enhance visibility platform and its suite of and reporting supplier audit programs provide Collection and validation and manage risk. insights for global companies of supplier information → Our dynamic reporting and to manage suppliers. We offer analysis will aggregate the insights for managing suppliers → Through our global in-country information collected into As global supply chains become with the transparency and network, we will contact your risk-based reporting to increasingly complex, it becomes more traceability needed to succeed supplier partners and validate help you make informed difficult for companies to keep track of in a competitive global business relationship status and decisions concerning their supplier partners. environment. the integrity of the supplier supplier relationships. information provided. From subcontractors and wholesalers Intertek’s vast experience in supply chain audits makes to intermediaries and domestic VERIFICATION and AUDIT importers, effective oversight and Global Supplier Management an indispensable tool. Business profiles SERVICES to validate management can be a nightmare. completion supplier practices To play in the global marketplace, → Suppliers complete a web- → Identity and credential companies must consider risk based risk assessment verification of business management, compliance, product questionnaire structured to licenses, permits, references traceability and increasing regulations. collect valuable information and other certificates about their business and provided. Don’t leave your company exposed. compliance practices. → On-site verifications of Intertek’s Global Supplier Management supplier’s full business platform is designed to save you time, → Issue-specific modules are profile provided online. money and risk. Developed for buyers available to collect additional and suppliers, it provides maximum information for conflict → AUDIT SERVICES covering visibility into the supply chain, which minerals, sustainability, SOCIAL, ENVIRONMENTAL, mitigates supply chain risk. It helps security, social workplace QUALITY, SECURITY and other protect brand reputation and reduce conditions and other issues based on areas of supplier management costs. reporting due diligence requirements. identified risk. → AUDIT SERVICES against industry standards and second- party customer-specific programs or requirements. For more information, please visit globalsuppliermanagement.com 7 Can you see Your guide in all fields: through? Intertek audit services Our innovative range of supplier risk Creating better suppliers More qualification Second party audits management and audit services provides enhanced transparency. With Our audit services facilitate Undertaking our audit services, Intertek also provides audit our simple toolkit, buyers can carry out continuous improvement, which also work as qualification services against second party benchmarking easily; suppliers can producing better suppliers. programs, allows you to increase customer-specific programs demonstrate progress. your facility’s compliance. or requirements, and training → All standards are aligned with and capacity-building options This means more visibility into the industry best practices. It enables you to map the for supplier performance credentials of any facility: another compliance risk in your supply improvement. innovation that makes Intertek the → All audit services are based chain through the effective market leader. on the continuous improvement use of reports and charts in approach. order to keep track of supplier Widely accredited performance against industry, → Suppliers are motivated country and global benchmarks. We are one of the largest service through industry, country and providers for audits under global benchmarking to improve industry-specific accreditation and evolve. Continuous improvement schemes: → Our programs are widely Intertek supplier risk → BRC adopted or accepted by many management services are not → BSCI global retailers and brands. the traditional pass or fail audit → EICC programs. Instead, continuous → ICS → Good performance will be improvement is possible with → ICTI recognized through achievement constant feedback and monitoring → SA8000 award or record participation. of results. The outcomes are → Sedex Identifying the needs and areas measurable through statistics. → WRAP for improvement, the current audit programs are divided into the following groups: Social Environment Quality Security 9 GLOBAL Intertek audit services: Just one mouse click away. SUPPLY CHAIN The world’s largest community Global Supply Chain COMPLIANCE of verified suppliers Compliance With over 35,000 participating Data mining Report sharing The platform is fully integrated GSCC benefits your business: facilities, Intertek’s range with Intertek’s audit programs of supplier audit services Intertek audit services create Suppliers and facilities can easily via our E-audit tool. This → Dashboard and detailed view: represents the world’s largest the world’s largest community of share audit reports with their innovative approach to on-site audit management and tracking, community of verified suppliers. suppliers and make data mining of clients. Intertek’s reports are data collection results in better including status and action supplier performance possible. recognized by most of the world’s performance analysis, reporting, tracking. Detailed reports enable suppliers leading buyers. and information management. → Integrated communication tool to know their strengths and with escalation alerts. challenges. This can help reduce audit fatigue The end result is higher visibility, and business disruption, as measurable outcomes and → Review and approval of audit Buyers can better manage suppliers and facilities do not have confident tracking of continuous results online. On-site their suppliers and make more to complete audits for different improvement. This enables → Real-time follow-up on audit verifications informed buying decisions. buyers. companies to tell their supply activities with online corrective chain story. performed action management. Benchmarking Achievement award → Standard and customized 35,000+ executive reporting. Benchmarking of supplier Our programs reward suppliers performance against country, who fulfill assessment criteria 25,000+ Intertek’s Global Supply All information from GSM industry or global averages with an achievement award or 22,500+ Chain Compliance software and all audit services in provides suggestions for record of participation. is fully web-based and helps one web-based platform targeted improvements, based 13,500+ you manage all activities at your service: on performance and challenging The awarded suppliers or related to our audit and 8.500+ factors. facilities can use the program management programs in 5,000+ logo and award as a valuable one single view. marketing tool to showcase their performance to buyers. 2008 2009 2010 2011 2012 2013 It provides an easy all- in-one solution to plan, schedule, track and analyze different kinds of audit activities at any time. GLOBAL SUPPLY CHAIN COMPLIANCE For more information, please visit 10 intertek.com/auditing/gscc 11 A happy, healthy workforce is