el at v a r * T quieter times Standard network charges apply. Calls from mobiles may behigher. Callsfrommobilesmay apply. Standard networkcharges More information and news.Registerat specialdeals missoutonourlatest offers, Don’t Buy yourtrainticketsonlineat Earn Nectarpoints train times.Search Download ourapp to purchaseticketsandcheck 03457 000125* [email protected] GWR.com/contact Like us: us: Follow times facebook.com/GWRUK @GWRHelp ace (open 0600-2300daily) f rain GWR ering ear a B3 T 16 May to 11 December 2021 ov GWR.com/Safety GWR.com/signup W c in your App store inyour GWR.com our y ash W hands Bristol Temple Meads Temple Bristol Yate Cam & Dursley Gloucester Cheltenham Spa Cheltenham Ashchurch for Tewkesbury for Ashchurch Worcester Shrub Hill Shrub Worcester Worcester Foregate Street Foregate Worcester Malvern Link Malvern Great Malvern Great Filton Abbey Wood Abbey Filton Bristol Parkway Bristol Check before you travel, visit Travel with Confidence. Passenger Assist Large print timetables are available for our partially sighted customers. You can arrange help, check station accessibility, buy a ticket and reserve a seat by calling us on Call 03457 000 125* or email [email protected] Freephone 0800 197 1329 or by text relay * Standard network charges apply. Calls from mobiles may be higher. 18001 0800 197 1329 (open 0600 to 2300, 7 days a week, except Christmas Day). You may book assistance by completing the Access Ticket offi ce hours Ticket Bike online booking form available on our website. Station CRS Operator Category Weekdays Saturdays Sundays machine Toilets Car Park Rack Station accessibility Ashchurch for Tewkesbury ASC GW A Unstaffed Unstaffed Unstaffed D D All of our stations are classifi ed for their level Bristol Parkway BPW GW A 0540 - 2000 0650 - 1800 0830 - 1900 D D O D D of accessibility: Bristol Temple Meads BRI NR A 0530 - 2130 0530 - 2130 0645 - 2130 D D O D D Category A: This station has step-free access Cam & Dursley CDU GW A Unstaffed Unstaffed Unstaffed D D D to all platforms Cheltenham Spa CNM GW B 0545 - 2015 0545 - 1915 0900 - 2015 D D O D D Category B: This station has a degree of Filton Abbey Wood FIT GW B 1615 - 1915 Closed Closed D D D step-free access to the platform, Gloucester GCR GW A 0600 - 2000 0600 - 1930 0900 - 2030 D D O D D which may be in both directions or in one direction only. Check details Great Malvern GMV WM B 0600 - 1700 0700 - 1400 Closed D D O D D on our website Hereford HFD TW B 0730 - 1730 0730 - 1730 0830 - 1730 D D D D Category C: This station does not have 0630 - 1300 Malvern Link MVN WM B 0630 - 1800 Closed D D D step-free access to any platform (1900 on Fri) Full details can be found at Taunton TAU GW A 0450 - 0100 0610 - 2000 0810 - 2000 D D O D D GWR.com/PassengerAssist Worcester Foregate Street WOF WM A 0610 - 1900 0610 - 1900 0900 - 1645 D D O D 0600 - 1100 Operator Worcester Shrub Hill WOS WM B 0700 - 1100 0900 - 1400 D D O D (1900 on Fri) GW Great Western Railway NR Network Rail Worcestershire Parkway WOP GW A 0500 - 2000 0700 - 2000 0830 - 1630 D D O D D TW Transport for Wales Ya t e YAE GW B 0700 - 1100 Closed Closed D D D WM West Midlands Railway For full details of accessibility at any station, check nationalrail.co.uk This timetable shows trains from Bristol to Gloucester, Cheltenham Spa and Worcester. Bags and Luggage Transport Focus Changes to published times You can bring up to 3 pieces of luggage, with a maximum The UK’s independent watchdog for passengers and Improvement works may affect services, especially at size of 30 x 70 x 90cm. Small and medium sized bags can be road users. Call 0300 123 2350* or fi nd out more at weekends. Services may also be different on public stored under your seats or in the overhead racks. Large items transportfocus.org.uk holidays. Always check your journey before you leave at can be stored in the dedicated luggage areas. Surfboards GWR.com/check can’t be taken on our IET trains. Look for GWR trains shown Seat reservations on GWR services with a s symbol in our timetables. % (Shown on our Intercity Express Trains, and some long el at Replacement buses v distance regional trains) a r * h Bikes T quieter times Standard network charges apply. Calls from mobiles may be higher. Calls from mobiles may apply. Standard network charges Animals , non-foldingand news. Register at special deals miss out on our latest offers, Don’t bikes,Buy your train tickets online at andEarn Nectar points largetrain times. Search Download our app to purchase tickets and check items03457 000 125* of [email protected] GWR.com/contact Like us: us: Follow More information When you try and buy a ticket, we will allocate you a seat if You must reserve a bike space on many of our services. can’t be carried on our buses. one is available. However, if all the seats are already reserved, These are shown in our timetables. Space is limited, so we h Assistance dogs can be carried. you won’ttimes be able to buy a ticket online for that service. have a strict fi rst-come, fi rst-served policy. Book a space at facebook.com/GWRUK your nearest staffed station, through our Customer Support We leave some space for those with walk-up tickets, or who team,@GWRHelp or when you buy your ticket online at GWR.com may have been disrupted. If you buy a ticket on the day of travel, we may allocate you a ace (open 0600-2300 daily) Penalty Fares Short platforms f spacerain instead of a specifi c seat. Sit in any unreserved seat in GWR Some stations have short platforms. In some cases, you If you don’t have a valid ticket you may have to ering your class of travel, social distancing as best you can.ear a B3 T 16 May to 11 December 2021 ov GWR.com/Safety GWR.com/signup pay a Penalty Fare. can only join or leave the train from certain carriages. Please W c Y in your App store in your listen for announcements. (Shown on our other trains) Find out more at GWR.com/revenueprotection We will reserve you space on board, rather than a specifi c Free Wi-Fi and plug sockets are available on most of seat. Sit in any unreserved seat in your class of travel, social GWR.com our trains. National Rail distancing as best you can. Find out more about train times and fares. Delay Repay Our seat guarantee Call 03457 48 49 50* (24 hours, calls may be recorded) You are entitled to compensation if your journey has been If you have a reservation on a GWR service and have to stand, our or go to nationalrail.co.uk delayed for 15 minutes or more. Find out more at you are entitled to compensation. Find out more at GWR.comy You can also fi nd the National Rail Conditions of Travel here. GWR.com/DelayRepay ash W hands PlusBus ¬ Great Western Railway Customer Panel Great Malvern Great Link Malvern Street Foregate Worcester Hill Shrub Worcester Tewkesbury for Ashchurch Spa Cheltenham Gloucester Cam & Dursley Yate Meads Temple Bristol Filton Abbey Wood Abbey Filton An add-on ticket which gives you discounted bus travel to and Our panel is set up for you to tell us your thoughts and give * Standard network charges apply. Calls from Parkway Bristol mobiles may be higher from many of our stations. Find out more at plusbus.info Check before you travel, visit us feedback on how we are doing. Find out more at All information correct at time of publication. Errors and omissionsTravel with Confidence. excepted. GWR.com/Panel Download the most up-to-date version at GWR.com/timetables Passenger Assist Large print timetables are available for our partially sighted customers. You can arrange help, check station accessibility, buy a ticket and reserve a seat by calling us on Call 03457 000 125* or email [email protected] Freephone 0800 197 1329 or by text relay * Standard network charges apply. Calls from mobiles may be higher. 18001 0800 197 1329 (open 0600 to 2300, 7 days a week, except Christmas Day). You may book assistance by completing the Access Ticket offi ce hours Ticket Bike online booking form available on our website. Station CRS Operator Category Weekdays Saturdays Sundays machine Toilets Car Park Rack Station accessibility Ashchurch for Tewkesbury ASC GW A Unstaffed Unstaffed Unstaffed D D All of our stations are classifi ed for their level Bristol Parkway BPW GW A 0540 - 2000 0650 - 1800 0830 - 1900 D D O D D of accessibility: Bristol Temple Meads BRI NR A 0530 - 2130 0530 - 2130 0645 - 2130 D D O D D Category A: This station has step-free access Cam & Dursley CDU GW A Unstaffed Unstaffed Unstaffed D D D to all platforms Cheltenham Spa CNM GW B 0545 - 2015 0545 - 1915 0900 - 2015 D D O D D Category B: This station has a degree of Filton Abbey Wood FIT GW B 1615 - 1915 Closed Closed D D D step-free access to the platform, Gloucester GCR GW A 0600 - 2000 0600 - 1930 0900 - 2030 D D O D D which may be in both directions or in one direction only. Check details Great Malvern GMV WM B 0600 - 1700 0700 - 1400 Closed D D O D D on our website Hereford HFD TW B 0730 - 1730 0730 - 1730 0830 - 1730 D D D D Category C: This station does not have 0630 - 1300 Malvern Link MVN WM B 0630 - 1800 Closed D D D step-free access to any platform (1900 on Fri) Full details can be found at Taunton TAU GW A 0450 - 0100 0610 - 2000 0810 - 2000 D D O D D GWR.com/PassengerAssist Worcester Foregate Street WOF WM A 0610 - 1900 0610 - 1900 0900 - 1645 D D O D 0600 - 1100 Operator Worcester Shrub Hill WOS WM B 0700 - 1100 0900 - 1400 D D O D (1900 on Fri) GW Great Western Railway NR Network Rail Worcestershire Parkway WOP GW A 0500 - 2000 0700 - 2000 0830 - 1630 D D O D D TW Transport for Wales Ya t e YAE GW B 0700 - 1100 Closed Closed D D D WM West Midlands Railway For full details of accessibility at any station, check nationalrail.co.uk NOTES AND SYMBOLS Bold Through service A Also calls at Lawrence Hill and Stapleton Road Light Connecting service B Also calls at Stapleton Road and Lawrence Hill Green Runs on certain days only, or has differences at some stations.