FAQs Confirm the Logitech Slim Combo case connection To confirm that your Slim Combo keyboard is properly connected using the Smart Connector, do the following: 1. Go to Settings on your iPad. 2. Tap on About Device. 3. In the legal information section, you should see the Slim Combo. If you don’t see the Slim Combo, then it's not properly connected. Logitech Slim Combo case does not connect to iPad If your Slim Combo case won’t connect to your iPad Pro, check the following: 1. Make sure the iOS on your iPad Pro is updated to the latest version. 2. Disconnect the keyboard and then attempt to reconnect it to your iPad Pro. 3. Make sure there’s no dust around the Smart Connector. 4. Restart your iPad Pro. Shortcut keys on the Logitech Slim Combo keyboard The following shortcut and media keys are available on the Slim Combo keyboard: Key Description Home iPad screen brightness down iPad screen brightness up iPad search field On-screen keyboard Key backlighting level down Key backlighting level up Media control : Previous Media control : Play Media control : Next Volume control : Mute Volume control : Down Key Description Volume control : Up iPad Lock Frequently asked questions regarding Logitech products comparable to Slim Combo Logitech makes other iPad cases in addition to the Slim Combo. If your iPad isn’t compatible with the Slim Combo, check below for other Logitech products that may suit your needs. In addition to the Slim Combo, are there similar devices that are compatible with the iPad Pro 12.9 and 10.5-inch tablets? Slim Combo exists only for the latest models of iPad Pro. It is compatible with both the 1st and 2nd generation of iPad Pro 12.9 inch and is also available for the iPad Pro 10.5 inch. For other iPad Pro models ( iPad Pro 9.7 inch — the original iPad Pro with smaller screen size) we have the Create case with integrated keyboard. The Create case also uses Smart Connectors and features an Apple pencil holder. What cases are available from Logitech for the iPad Pro? Our current iPad Pro accessories line-up is as seen below in the table: iPad Pro 12.9 (2nd iPad Pro 12.9 iPad Pro iPad Pro 9.7 generation) inch 10.5 inch Announced / Market release 2017 2015 2017 2016 year A1673 Model number on the back A1584 tbc tbc A1674 of the iPad A1552 A1675 Slim Combo Slim Combo New Logitech product For iPad Pro For iPad Pro 12.9 n/a ( announced 2017) 10.5 Base Charging Stand Other compatible products Create Create (in-market) n/a For iPad Pro n/a For iPad Pro 12.9 9.7 inch NOTE: To determine the model number of your iPad, can check the back of your iPad — it should look similar to the image below: What is the difference between Create and Slim Combo? For smaller iPad models, the Create is only available for iPad 9.7 inch and Slim Combo – only iPad Pro 10.5. For the iPad Pro 12.9 inch, the key differences between the Slim Combo and Create are shown below: For iPad Pro 12.9-inch Slim Combo Create iPad Pro 12.9 inch 1st and 2nd iPad Pro 12.9 inch 1st Compatibility generation generation Connectivity Smart connector 4 usable modes: Type, Watch, 2 usable modes: Type, Facetime, Read Read Versatility Detachable keyboard Integrated keyboard 2 fixed angles: Typing 50 degrees of screen tilt angles and browsing 19mm pitch 3 levels of backlighting Keyboard 17 iOS Shortcuts Keyboard Plastic Aluminium material Apple pencil Yes No holder Frequently asked questions about compatibility with the Slim Combo case for iPad 12.9 and 10.5 inch with Smart Connector 1. Can I connect the keyboard to other devices? No, the Slim Combo keyboards only work with iPad Pro with the Smart Connector. NOTE: The keyboard case does not have Bluetooth capabilities. 2. Will I be able to put my iPad Pro in the case and close it if my iPad has a tempered screen protector? This should not be a problem for the Slim Combo. The gap between the keyboard and iPad Pro screen is approximately 3mm — this is enough to fit most screen protectors. 3. I use a charging stand that is also Smart Connector-based. Does the case cover the Smart Connector pins? The Slim Combo case has been designed to keep the Smart Connectors accessible, so you can use it with a Smart Connector charging stand such as the Logitech Base. 4. Is the Slim Combo case keyboard compatible with Apple Silicon case? The Slim Combo provides both iPad Protection + Stand and typing features. Because the Apple Silicon case doesn’t provide a stand function, which is needed to set up your iPad Pro at an angle for typing mode, it won’t work with the keyboard. Slim Combo Product Information FAQ Keyboard form factor 1. Does the keyboard still work when not attached to iPad? The keyboard uses a Smart Connector – a physical connection to iPad. When you detach the Slim Combo keyboard from your iPad it will disconnect. 2. Does the keyboard fold back 360 degrees around to lay flat against the iPad? No, it doesn’t. If you don't need the keyboard, you can simply detach and store it elsewhere. There are still three available modes you can use with your iPad Pro: Reading mode Viewing mode Facetime mode 3. Can the iPad attach to the keyboard without the case? Yes, the keyboard attaches directly to iPad via Smart Connector. You would require a case part though to prop the iPad at a typing angle. 4. Can I buy just the keyboard without the case? No, Slim Combo is a full solution, consisting of a case and keyboard — they are only sold together. 5. Will the keyboard scratch the screen? No, it will not the Slim Combo has been designed to ensure screen safety: When closed, there is 3 mm gap between keyboard and iPad to prevent contact There are rubber paddings between keyboard and case to prevent direct contact of the keyboard with the screen Keyboard material – we are using only safe materials in keyboard design – no aluminum or metal or other materials hard enough to cause damage Keys 1. Are all the keys on the Slim Combo keyboard capable of backlighting? Yes, every single key has the capability to be backlit. 2. Why does the backlighting turn off when I connect the keyboard? Every time the keyboard connects to your iPad Pro, the backlighting will turn on for three seconds then fade away. You can adjust the level of backlighting afterwards using the backlighting shortcut keys on the top row of keys. 3. Is there an indicator light when Caps lock is enabled? No. Language switch key on Logitech Slim Combo keyboards The language switch shortcut key is on the bottom left of your keyboard. Adjust the backlighting on the Logitech Slim Combo You can adjust the backlighting of your keyboard from 0% to 100%. To increase the backlighting, press the Backlighting Level Up key: To decrease the backlighting, press the Backlighting Level Down key: Palm rest for the Logitech Slim Combo 12.9 case The Slim Combo 12.9 includes a palm rest that you can use or fold away. Unfolded palm rest You can keep the palm rest unfolded to rest your palms on a soft fabric surface. When unfolded, the keyboard + palm rest are the same as dimensions of the keyboard on a 13-inch laptop. Folded palm rest Fold the palm rest under, as shown to save space when working in small environments or on the go. Viewing positions for the Logitech Slim Combo There are four different viewing positions you can use with your Slim Combo 12.9 and 10.5-inch cases: Typing mode Viewing mode Facetime mode Book mode Typing mode 1. Open the kickstand and adjust it to the desired angle (20-70 degrees). 2. Place the holder on the desk in landscape layout as shown. 3. Attach the keyboard to the iPad at the Smart Connector side. 4. Fold the palm rest under the keyboard (optional). Viewing mode 1. Open the kickstand and adjust it to the desired angle (20-70 degrees). 2. Place the holder on the desk in landscape layout as shown. Facetime mode 1. Open the kickstand to a 90-degree angle. 2. Place the holder on the desk in portrait layout as shown. 3. Make sure the camera on the front of the iPad is not upside down, then start your Facetime experience at the perfect angle. Book mode Close the keyboard and kickstand to browse the content of your iPad — just like reading a book. Set up and remove the Logitech Slim Combo Here’s how to set up your Slim combo for the first time: 1. Click the iPad Pro into the holder, starting with the top left corner, then top right. 2. Open the kickstand on the holder, then set your iPad Pro at a comfortable angle. Adjust if needed. 3. Attach the keyboard, aligning the three connector pins on the keyboard with the three connector ports on the side of the iPad Pro. NOTE: Make sure your iOS is up to date (and always stays up to date) — this is important for Smart Connector, which transfers both power and data between iPad and the keyboard. 4. For iPad Pro 12.9 inch, you can fold the keyboard palm rest under for a more compact footprint.