The Rapid Comprehensive Operational Analysis | State of the System The Rapid State of the System Report Comprehensive Operational Analysis The Rapid FINAL November 2019 Nelson\Nygaard Consulting Associates Inc. | i Comprehensive Operational Analysis | State of the System The Rapid Table of Contents Page 1 Introduction ......................................................................................................................1-1 Project Goals .......................................................................................................................................... 1-1 Report Organization ............................................................................................................................. 1-2 2 Document Review ............................................................................................................2-1 Key Findings ............................................................................................................................................ 2-1 Plan Review ............................................................................................................................................. 2-2 3 Market Analysis ...............................................................................................................3-1 Key Findings ............................................................................................................................................ 3-2 Population ............................................................................................................................................... 3-3 Employment ............................................................................................................................................. 3-5 Transit Demand Index ........................................................................................................................... 3-7 Low-Wage Employment ....................................................................................................................... 3-9 Low-Income Populations ...................................................................................................................... 3-11 People with Disabilities ....................................................................................................................... 3-12 Young Adults ......................................................................................................................................... 3-14 Seniors .................................................................................................................................................... 3-15 Rental Units ........................................................................................................................................... 3-17 Zero-Vehicle Households .................................................................................................................... 3-18 Transit Propensity Index ..................................................................................................................... 3-19 Bicycle Infrastructure ........................................................................................................................... 3-21 4 Trend Analysis .................................................................................................................4-1 Key Findings ............................................................................................................................................ 4-1 Ridership .................................................................................................................................................. 4-2 Revenue Hours ........................................................................................................................................ 4-3 Revenue Miles ......................................................................................................................................... 4-5 Operating Expenses .............................................................................................................................. 4-6 Farebox Revenue ................................................................................................................................... 4-8 5 Route Profiles ..................................................................................................................5-1 Weekend Service .................................................................................................................................. 5-8 Silver Line .............................................................................................................................................. 5-12 Route 1 – Division ................................................................................................................................ 5-17 Route 2 – Kalamazoo ......................................................................................................................... 5-20 Route 3 – Madison .............................................................................................................................. 5-23 Route 4 – Eastern ................................................................................................................................. 5-25 Route 5 – Wealthy/Woodland ........................................................................................................ 5-27 Route 6 – Eastown/Woodland ......................................................................................................... 5-30 Route 7 – West Leonard .................................................................................................................... 5-33 Route 8 – Grandville/Rivertown ...................................................................................................... 5-36 Route 9 – Alpine .................................................................................................................................. 5-39 Route 10 – Clyde Park ....................................................................................................................... 5-42 Route 11 – Plainfield .......................................................................................................................... 5-44 Route 12 – West Fulton ...................................................................................................................... 5-47 Route 13 – Michigan/Fuller North ................................................................................................... 5-50 Route 14 – East Fulton ........................................................................................................................ 5-53 Route 15 – East Leonard .................................................................................................................... 5-55 Route 16 – Wyoming/Metro Health ............................................................................................... 5-58 Nelson\Nygaard Consulting Associates, Inc. | i Comprehensive Operational Analysis | State of the System The Rapid Route 17 – Woodland Mall/Airport ............................................................................................... 5-60 Route 18 – Westside .......................................................................................................................... 5-62 Route 19 – Michigan Crosstown ....................................................................................................... 5-65 Route 24 – Burton Crosstown............................................................................................................. 5-67 Route 28 – 28th Street Crosstown ..................................................................................................... 5-69 Route 44 – 44th Street Crosstown ..................................................................................................... 5-72 Campus Connector – Route 50.......................................................................................................... 5-75 Grand Valley State University Campus Routes ............................................................................. 5-76 Dash Routes ........................................................................................................................................... 5-78 Appendix A – Ridership Maps Appendix B – Route Profiles Appendix C – Weekend Ridership Table of Figures Page Figure 2-1 Improvements Recommended in the Transit Master Plan Preferred Scenario .......... 2-3 Figure 2-2 Initial Streetcar Alternatives ............................................................................................... 2-5 Figure 2-3 Align Goals and Performance Metrics ........................................................................... 2-11 Figure 2-4 Existing DASH Service ........................................................................................................ 2-12 Figure 2-5 Proposed DASH Service .................................................................................................... 2-13 Figure 3-1 Market Analysis Indicators .................................................................................................. 3-1 Figure 3-2 Population Density ................................................................................................................ 3-4 Figure 3-3 Employment Density