PROTECTING WHAT MATTERS. March 2021 CORPORATE PRESENTATION VIG VIENNA INSURANCE GROUP OVERVIEW WELCOME TO VIENNA INSURANCE GROUP! We are the leading Around Represented in insurance group in Austria, Central and Eastern Europe. 30 50Group companies countries Cooperation with More than More than Erste Group million the largest retail bank in CEE 25,000employees 22customers VIG share listed VIG share since on the Vienna & Prague Standard & Poor‘s Rating STOCK A+ 1994on the Vienna Stock Exchange EXCHANGE with stable outlook 3 OVERVIEW VIG VIENNA INSURANCE GROUP AT HOME IN 30 COUNTRIES 4 OVERVIEW VIG VIENNA INSURANCE GROUP CAPITAL MARKETS – KEY FACTS ABOUT VIG SHARE MAIN SHAREHOLDER FREE FLOAT STANDARD & POOR´S ~ % ~ % A+rating with Wiener72 Städtische VIG 28share is listed on the ATX, Versicherungsverein the index of leading shares on stable outlook the Vienna Stock Exchange, and on the Prague Stock Exchange DIVIDEND POLICY 0.75 Euro* KEY SHARE FIGURES *Dividend proposal for 2020 132.89 m 3.6%** Share capital (EUR) Dividend yield for 2020 Dividend Policy: 128 m The dividend policy defines a payout ordinary shares ratio in the range of 30 to 50% of Group profits after taxes and non- ~2.66 bn controlling interests. The aim is to keep Market capitalisation the dividend per share aligned with Status: 31 December 2020 Group performance. The dividend (EUR) payout ratio 2020 amounts to 41.5%** ** According to dividend proposal for 2020 5 OVERVIEW VIG VIENNA INSURANCE GROUP THE LEADING INSURANCE GROUP IN AUSTRIA AND CEE Our market position in Austria, Central and Eastern Europe No. 1 Top 5 <or>10 Austria Albania Belarus 1 Baltic states Bosnia and Hungary Bulgaria Herzegovina Montenegro Czech Republic Croatia Slovenia 10 North Macedonia Georgia Turkey 4 Romania Kosovo Slovakia Moldova 1 3 Poland 1 1 4 Serbia 6 Ukraine >10 1 4 5 4 2 7 2 1 1 2 2 >10 Last updated – Q2 2020 (KO: Q4 2019) without CEE business of Aegon 6 OVERVIEW VIG VIENNA INSURANCE GROUP YOU CAN COUNT ON US KEY FIGURES 2020 – preliminary figures PREMIUM VOLUME PROFIT (BEFORE TAXES) COMBINED RATIO € 10.4bn € 346mn 95% SOLVENCY RATIO FINANCIAL RESULT INVESTMENTS NET RESULT 235% € 596mn € 36.6bn € 231.5mn 7 OVERVIEW VIG VIENNA INSURANCE GROUP VIENNA INSURANCE GROUP IN CEE: WE CAME TO STAY Vienna Insurance Group generates more than half of its premiums and profit in CEE. Premiums Profit CEE Non-CEE Non-CEE ~56% ~ 44% ~ 27% CEE ~ 73% Status: Preliminary figures 2020 Non-CEE: Austria, Germany, Liechtenstein 8 OVERVIEW VIG VIENNA INSURANCE GROUP OUR MANAGEMENT Harald Riener Elisabeth Stadler Peter Höfinger Gábor Lehel CEO Liane Hirner Member of the Managing Peter Thirring Member of the Managing Gerhard Lahner Hartwig Löger Chair of the Managing Board CFO Member of the Managing Board Board Member of the Managing Member of the Managing Member of the Managing Board Board Board Management of the VIG Group, Member of the Managing Board Sales Initiatives General Secretariat and Legal, Corporate and large Board Actuarial Department, Customers and SME, customer business External incoming Affiliated companies department, Finance and Accounting, Asset Management, Personal Insurance Assistance Reinsurance, European Affairs, Enterprise Risk Vienna International Group Development and Asset Liability Management, Countries: BA, HR, HU, MK Countries: MD, PL, RO, UA Group IT, Group Communications & Marketing, Underwriters (VIU), Strategy, Management, Group Treasury Group Reinsurance Betriebsorganisation, Group Sponsoring, Asset-Risk Management, Planning and Controlling Motor and Bancassurance and international Data Management & Countries: AL, KO, Baltics, Property Insurance partnerships, Processes BG, MNE, Nordics, RS Countries: GE, SK, TR Human Resources Countries: BY, DE, LI Countries: AT, CZ : Ian Ehm Responsibilities of the entire Managing Board: Group Compliance, Internal Audit, Investor Relations Photos AL: Albania, AT: Austria, Baltic States: Estonia, Latvia, Lithuania, BA: Bosnia and Herzegovina, BG: Bulgaria, BY: Belarus CZ: Czech Republic, DE: Germany, GE: Georgia, HR: Croatia, HU: Hungary, KO: Kosovo, LI: Liechtenstein, MD: Moldova, MK: North Macedonia, MNE: Montenegro, Nordics: Denmark, Finland, Norway, Sweden, PL: Poland, RO: Romania, RS: Serbia, SK: Slovakia, TR: Turkey, UA: Ukraine. 9 OVERVIEW VIG VIENNA INSURANCE GROUP FIRST MOVER IN CEE Expansion to Eastern Europe shortly after the fall of the Iron Curtain 1989 1 bn Euro Premium volume ~5,600 employees 3 Group companies Austria 1996 1999 2002 2004 2007 2010 2014 Hungary Liechtenstein Bulgaria Slovenia Albania Montenegro Moldova Croatia Belarus Ukraine Kosovo Italy North Macedonia Turkey Czech Republic Estonia Slovakia Latvia Bosnia and Germany Poland Romania Serbia Georgia Lithuania Herzegovina 2018 1990 1998 2001 2003 2005 2008 2011 France 2019 Sweden 2020 Norway > 10 bn Euro Denmark Premium volume ~25.000 employees ~50 Group companies 30 countries 10 OVERVIEW VIG VIENNA INSURANCE GROUP A LOOK AT OUR HISTORY The Group’s origins go back to 1824. 1824 Second World War 1952 14 June 1955 1971 Both office buildings on A new headquarters on The Ringturm – Austria’s Acquisition of a stake in Kärntner Ring in Vienna Vienna’s Schottenring is first modern high-rise Donau Versicherung AG are destroyed during air commissioned. office building – opens. (founded in 1867) lays raids. After the end of It symbolised Austria’s the foundations for Establishment of the war, the company’s today’s multi-brand Wechselseitige k.k.priv. post-war economic Brandschaden Versicherungs- reconstruction begins recovery and regained strategy. Anstalt, the Group’s initial with a small group of freedom. predecessor company. employees. 1990 October 1994 2005 since 2006 2008 2010 Initial plans for expansion The Group’s preference Stock market offensive Regular artistic wrapping of Second capital increase VIG Holding, the into Eastern Europe, and shares are listed on the including a capital the Ringturm as a contribution raises over EUR 1bn; management entity establishment of Kooperativa Vienna Stock Exchange. increase, and the VIG to art in public spaces. The cooperation agreement for the listed Group, in Bratislava, in what was share is included in the wrapping is created by artists with Erste Group . is formed. then Czechoslovakia, as the ATX for the first time; from Austria and the CEE first private insurer in the Since 2008, the VIG countries where Vienna former Communist bloc. share is listed on the Insurance Group has a Prague Stock Exchange. presence. 11 OVERVIEW VIG VIENNA INSURANCE GROUP INSIGHT OUR MISSION STATEMENT 13 INSIGHT VIG VIENNA INSURANCE GROUP OUR VALUES DIVERSITY CUSTOMER PROXIMITY RESPONSIBILITY Because of our presence in 30 We have strong roots, both We draw on experience to countries, primarily in Central and internationally and locally. Thanks to safeguard our customers’ futures Eastern Europe, we have an in-depth our local employees, we are more than as effectively as possible. A understanding of local circumstances. familiar with the typical needs of sense of responsibility and Sharing knowledge, ideas and customers in our different countries respect are always central to our experience within the Group is part of and markets. This allows us relationships with our customers, day-to-day operations. Diversity is one to offer tailored solutions and business partners, shareholders of our success factors and core values. maximise customer satisfaction in all and society as a whole. In a way, it is part of Vienna Insurance of our markets. Group’s DNA. 14 INSIGHT VIG VIENNA INSURANCE GROUP OUR CORPORATE STRATEGY We focus on providing our customers in Austria and CEE with customised products and services tailored to their needs. Our strategy is geared towards long-term profitability and continuous earnings growth, making us a reliable and stable partner in rapidly changing times. The core elements of our strategy: CORE BUSINESS INSURANCE FOCUS ON AUSTRIA & CEE Newald : Robert Photo 15 INSIGHT VIG VIENNA INSURANCE GROUP OUR MANAGEMENT PRINCIPLES Local entrepreneurship 1 Knowledge of local needs and markets Decentralised structures and efficient decision-making procedures Multi-brand strategy 2 Around 50 Group companies in 30 countries Utilisation of established local brands Multi-channel distribution 3 Various distribution channels, including partnership with Erste Group Strongly customer-oriented distribution Conservative investment and 4 reinsurance policy Quality, peace of mind and sustainability are our priorities Spreading risk by means of diversification 16 INSIGHT VIG VIENNA INSURANCE GROUP OUTLOOK KEEPING FIT FOR THE FUTURE Within our strategic measures, we focus on leveraging market potential to generate profits, while also ensuring its ability to meet future challenges and pursuing a business model that maximises cost effectiveness. OPTIMISATION OF ENSURING BUSINESS MODEL FUTURE VIABILITY Creating a value proposition to increase operational performance Measures to adapt the business model to future opportunities . Maximising of cost effectiveness . Expanding lines of business . Shared services and mergers . Digitisation and innovations . Closed File Review . Expanding our range of assistance services . Anti-fraud . Insurance of the future, sustainability ORGANISATION & ZUSAMMENARBEIT Die VIG Holding berät und unterstützt die Versicherungsgesellschaften in einer steuernden und fördernden Weise. Wir agieren als Partner und als Team. Im Fokus steht der langfristige Mehrwert für die Versicherungsgesellschaften. 18 OUTLOOK VIG VIENNA INSURANCE