Engagement Report Two Phase Prepared by Lura Consulting in association with Steer for: The City of Mississauga October 2018 This report was prepared by Lura Consulting, the independent facilitator and engagement specialist for the Mississauga Transportation Master Plan. If you have any questions or comments regarding this report, please contact: James Knott | Senior Project Manager Lura Consulting | lura.ca [email protected] | t: 905.481.2467 614 Concession Street, Hamilton ON L8V 1B5 Executive Summary The City of Mississauga has launched the Mississauga Moves project to develop the City’s first Transportation Master Plan that is informed by use research, analysis and community engagement. Lura Consulting was hired to undertake a comprehensive engagement process to inform the Transportation Master Plan. This report outlines the details of Phase 2 Engagement including the objectives, process, and participant feedback collected. Approximately 3,450 individuals were engaged between March and September 2018, including key stakeholders and members of the general public. Goals of Phase 2: ‘Where Do We Want To Be?’ The goal of Phase 2 was to determine where we as a City want to be in the future, with regards to transportation. Engagement goals during this phase were to: • Have people engage in interesting and meaningful discussions about the future of transportation in Mississauga; • Identify the community’s values and interests as they relate to transportation; • Collect information on the community’s current transportation choices and how to expand the choices available; and • Understand the barriers to using a variety of transportation modes. Phase 2 Engagement and Participation The table below provides a summary of Phase 2 Engagement activities. Engagement Activity Date (2018) Number of Events Number of Participants MiWay Ambassadors March 10 400 Comments High School Pop-Ups Deputations at City Committees and March – June 9 120 Working Groups 120,000 Impressions Online May – N/A (E-Newsletter, Twitter and Communications September Facebook) May – Interactive Website N/A 1,620 (Visited) September 1,206 (Participants) May – Online Survey N/A 16,633 (Data points) September 832 (Comments) Stakeholder Interviews June 14 40 Pop-Up Community June – 584 (Spoken to) 15 Conversations September 300 (Provided input) Total 29 123,450 What We Heard in Phase 2 Stakeholders and members of the public provided feedback and advice on the goal areas and vision. Key themes were categorized into the six proposed goal areas, outlined below. Safety Integration Participants expressed importance of Participants expressed the need for viable pedestrian and cyclist safety on and around alternatives to driving, with more transit roads. Suggested actions included increasing options and bike paths. Many reported wanting timing for walking at cross-walks and to use alternate forms of transportation, but introducing more protected bike lanes, felt the City is too car-dependent. Stakeholders including filling existing gaps in the bike expressed the need to better integrate transit network. Stakeholders expressed similar points systems to accommodate for cross-border and also mentioned the need for parents and travel, as well as reinforcing the need for the guardians to be comfortable allowing their Milton All-Day Two-Way GO Train Service. children to take transit and utilize active transportation methods to safely travel around Inclusion the City. When asked about the vision, Participants felt that the transportation system participants felt strongly that safety be should accommodate all users ensuring that all integrated into the existing vision. components along the travel journey are accessible. Participants mentioned that Connectivity accessibility should be considered from both a Participants expressed the need for their local physical and economic standpoint, encouraging transit service to be better connected with equity and affordability, and felt there should other routes in the City, and with other be transit discounts for seniors, students/youth, municipal transit lines in the Greater Toronto and low-income earners. Stakeholders also Area. Participants also mentioned the need to expressed the need to reduce financial barriers better coordinate bus scheduled to align with of travel, as well as a need for increased GO Transit services, and improved connections education and awareness of the various to Pearson Airport for work and travel. transportation options available and how to use Stakeholders agreed that better travel routes to them, especially for seniors, youth, newcomers, Pearson would be beneficial to those working and visitors/tourists. Stakeholders also late shifts at the airport, and for the goods mentioned the need to develop age-friendly movement. Stakeholders also expressed the streetscapes and introduce 24-hour service need for people to utilize multiple modes of lines to specific MiWay routes, particularly to transportation in their travel journey. the airport. When asked about the vision, Stakeholders also expressed the need for more participants felt strongly that affordability be coordination to occur between para-travel and integrated into the existing vision, as well as health services that transport patients within travelling in ways that limit impacts on the and across City borders. environment. Health Resilient Participants expressed the need for more trails Participants expressed that the transportation across the City to encourage safe and healthy system should be relevant to the needs of its travel by walking and biking recreationally. users, an example of this being the City Stakeholders expressed the need for public incorporating autonomous vehicles in its transit to provide riders with access to social transportation planning. Many stakeholders and health services across Mississauga, and the expressed that they are currently collecting or need to provide more public education on the in search of data to enhance their benefits of active travel. services/programs, with multiple stakeholders expressing interest in sharing data if possible, to inform their next steps. Mississauga Transportation Master Plan – Phase Two Engagement Report Table of Contents Executive Summary ....................................................................................................................................... ii 1 Introduction .......................................................................................................................................... 3 1.1 Project Background ....................................................................................................................... 3 1.2 Engagement Objectives ................................................................................................................ 3 1.3 Overview of the Engagement Process .......................................................................................... 4 1.4 Report Contents ............................................................................................................................ 4 Phase Two Engagement Process Overview .......................................................................................... 5 2.1 Pop-Up Community Conversations ............................................................................................... 5 2.2 Interactive Website ....................................................................................................................... 6 2.3 Online Survey ................................................................................................................................ 6 2.4 Stakeholder Interviews ................................................................................................................. 9 2.5 MiWay Ambassador High School Pop-ups .................................................................................. 10 2.6 Deputations at City Committees and Working Groups .............................................................. 10 Communication Tools ......................................................................................................................... 11 3.1 Social Media ................................................................................................................................ 11 3.2 Posters ........................................................................................................................................ 11 Summary of Participant Feedback ...................................................................................................... 12 4.1 General Public Feedback ............................................................................................................. 12 4.1.1 Goals.................................................................................................................................... 12 4.1.2 Vision ................................................................................................................................... 15 4.1.3 Modes of Transportation .................................................................................................... 15 4.1.4 Map Data ............................................................................................................................. 16 4.2 Stakeholder Feedback ................................................................................................................. 17 4.3 MiWay Ambassadors High School Pop-Ups ...............................................................................