asset lifecycle management Managing the lifecycle of your water treatment equipment summary SUEZ AT OUR A GLANCE VISION key facts for your site’s & figures performance OUR DETAILED OUR OFFER EXPERTISE REFERENCES for assets’ our expertise throughout lifecycle in details the world management SUEZ at a glance who we are we are 84,000 employees providing our customers (industries, local authorities and consumers), partners and stakeholders, all over the world, with concrete solutions to address new resource management challenges 4 I Asset Lifecycle Management key figures billion € total revenues 15.3 in 2016 industrial and business 400,000 customers million € in research and 74 development employees 83,921 worldwide countries where 70 SUEZ is present 5 I Asset Lifecycle Management a world leader in water & waste resources management for industry wastewater treatment plants million tonnes 2,200 built for industrial customers 1.5 of soil decontaminated industrial sites equipped secondary raw material 5,000 with a water systems 350 production facilities process water production plants hazardous waste 1,800 built for industrial customers 9 incineration units Mt industrial and commercial 14 waste collected incinerators for 46 non-hazardous waste 6 I Asset Lifecycle Management our vision for your site’s performance water management is critical to guarantee increase manage the quality your financial your environmental of your production performance footprint 8 I Asset Lifecycle Management … and should adapt to your production cycle o water and wastewater installations should be able to adapt to your production cycle and face any circumstances, such as: • production increase or decrease, • a change in production conditions, • new environmental norms, Consumables • wear and tear, Audit, • any urgent situation.Consulting & Diagnostics LIFECYLE 9 I Asset Lifecycle Management anticipating and defining your asset lifecycle strategy is keyConsumables to… Audit, Consulting & Diagnostics LIFECYLE 10 I Asset Lifecycle Management prevent extend provide optimize unplanned the lifespan you with safety, production of your autonomy and expenses & disruptions installations peace of mind resource use 11 I Asset Lifecycle Management our offer we guarantee you reduced complexity cost control • reduce operating time • maintenance costs • focus on your core business • operational costs minimized risks maximized performance • avoid downtime • consistent water quality • improve safety 14 I Asset Lifecycle Management choose the best service plan ESSENTIAL PERFORM CUSTOMIZED Basic service Long-term service Tailor-made agreement coverage agreement agreement, including service suited to your specific coverage and performance needs guarantees 15 I Asset Lifecycle Management detailed expertise ASSET LIFECYCLE MANAGEMENT 13 I Asset Lifecycle Management Start-Up Services Technical Assistance Audit, Consulting & Support & Diagnostics Pilot Test with Mobile Units Warranty Period Extension 1Y 2Y Process & Hydraulic Assessment Commissioning 24/7 Telephone Remote Support Energy Efficiency Solutions Ecoflow Guarantee Emissions Solutions Consumables Biomass Brokerage Service Equipment Audit 24/7 Emergency On-Call Duty Water Sample Analysis Supply 2Y Mobile Unit Emergency Dispatch Installation Local Assistance (d/y or h/d) Training Commissioning Expert Support Assistance HSE Training 2Y Remote Monitoring & Diagnosis Spare Parts Online Training Center Efficient Delegated Operations Customized Training Center Supply 2Y Real-time Mobile Alerts Installation Revamping & Upgrade Analysis And Recommendations Maintenance & Repair Refurbishment Revamping & Upgrade Emergency Maintenance First-Aid Kit Preventive Maintenance End-of-Life Services Conditioning Optimization Scheduled Maintenance Membrane Optimization Decommissioning On-Call Repairs Disposal & Recycling Maintenance Mngmt Software Legend: 1Y : one year / 2Y: two years start-up services SUEZ ensures that all systems and components of your plant or equipment are designed, installed and tested according to your requirements. pilot test with mobile units commissioning benefits ö Make sure your installation works from day 1 ö Optimize future performance and reliability ö Enhance safety and risk management ö Benefit from a turnkey solution 18 I Asset Lifecycle Management spare parts & consumables SUEZ supplies and installs the right parts and consumables at the best price to keep your plant running every day. consumables spare parts consumables supply spare parts spare parts & installation supply installation water conditioning analysis & refurbishment services recommendations consumables first-aid kit optimization benefits ö Avoid supply disruption and loss of production ö Make sure your asset is always operating at its fullest capacities ö Save time thanks to our optimized purchasing process 19 I Asset Lifecycle Management spare parts & consumables Our qualified team of experts and technical staff performs a large array of services for parts and consumables, from analysis to complete refurbishment, for any kind of water treatment, such as: decantation demineralization Replacement of scraper bridges and lamellar Replacement of ion exchange vessels and resins. modules, refurbishment of aeration tanks. membrane filtration filtration Cleaning and replacement of ultrafiltration, Servicing open sand filters: replacing or nanofiltration and reverse osmosis membranes. strengthening concrete floors, interventions on enclosed metal filters, renovation of surface coatings, replacement of filter mass and nozzles. sludge treatment Reconditioning or replacement of screen rakes, sludge drains, filter presses, etc. 20 I Asset Lifecycle Management conditioning optimization aqualead® access aqualead® watch aqualead® access is a software that helps you aqualead® access is a water scanner that centralize, monitor and manage all the data on regulates in real-time the injection of anti- the chemical treatment of your installations. corrosion and anti-scaling agents in cooling systems. It comes equipped with a self- cleaning system for maximum robustness. benefits ö Follow the various parameters online benefits ö Optimize chemical use ö Receive alerts in case of failure ö Protect your installations ö Secure processes ö Achieve higher productivity 21 I Asset Lifecycle Management membrane optimization MEMboard® is a powerful tool to help you get the most out of your membranes. By implementing MEMBoard ®, you can better manage membrane cleaning schedules, optimize energy use and achieve maximum membrane life. benefits ö Quality Control ö Lifespan Predictions ö Cleaning Strategy ö Renewal Strategy ö Failure Diagnosis 22 I Asset Lifecycle Management technical assistance & support Our expert technicians provide on-site and remote support at all stages of your asset’s lifecycle and share their knowledge with your teams. warranty period 24/7 telephone remote ecoflow® Extension support guarantee biomass brokerage 24/7 emergency mobile unit service on-call duty emergency dispatch local assistance expert support remote monitoring (d/y or h/d) assistance (d/y or h/d) & diagnosis real-time efficient delegated operations (EDO) mobile alerts benefits ö Minimize long-term risks ö Optimize operational and economic performance ö Benefit from a rapid response ö Comply with health & safety standards 23 I Asset Lifecycle Management efficient delegated operations edo is a performance contract, based on our operational teams and experts, with at least one contract supervisor on site. SUEZ commits to performance guarantees, based on clients’ effluent specifications. benefits ö Budgetary control: Guaranteed Total Cost of Operations ö Environmental management: Guaranteed discharge levels ö Productivity: Guaranteed productivity gains ö Service continuity: Complete support(crisis management, on-call technical support…) 24 I Asset Lifecycle Management efficient delegated operations Thanks to our aqualcalcTM software, our on-site expert track the performance of your plant and provides daily recommendations for improvement. ö Integration of all the documentation ö Set up of automatic information input in aquacalc® ö Integration and monitoring of KPIs ö Daily, monthly and annual reports ö Integration of recommendations with follow-up of realization 25 I Asset Lifecycle Management maintenance & repair Our expert technicians provide regular maintenance and repair on all types of equipment to prevent wear and tear. In case of emergency, they quickly intervene to restore production. emergency preventive maintenance (h/y) maintenance (d/y) scheduled on-call repairs maintenance (h/y) maintenance management software benefits ö Rapid and flexible response ö Reduce the risk of production disruption ö Extend your asset’s life expectancy ö Maximize long-term reliability ö Minimize maintenance costs 26 I Asset Lifecycle Management audit, consulting & diagnostic SUEZ takes a global view of your water cycle to optimize your assets’ processes and reduce your environmental footprint process & hydraulic energy efficiency solutions assessment equipment audit emissions solutions remote monitoring water sample analysis & diagnosis with mobile units benefits ö Simplify and optimize processes ö Improve asset profitability ö Maximize energy and water use efficiency ö Minimize chemical consumption ö Reduce environmental impact and carbon emissions ö Avoid unexpected and costly surprises 27 I Asset Lifecycle Management training Our fully qualified professionals deliver targeted and interactive training