Paratransit Service Analysis DRAFT August 2021 Prepared by Table of Contents 1.0 Introduction ......................................................................................................................................... 1-1 Organization of Report .......................................................................................................................... 1-1 2.0 State-Level Research ........................................................................................................................... 2-3 Florida Trend Analysis ........................................................................................................................... 2-3 Statewide Trend Analysis Summary ................................................................................................. 2-5 FCTD Trend Analysis Summary ......................................................................................................... 2-8 NEMT Impact Assessment ..................................................................................................................... 2-8 Statewide Impact ............................................................................................................................ 2-10 3.0 Local-Level Analysis ............................................................................................................................ 3-1 Plans Review .......................................................................................................................................... 3-1 Existing Conditions ............................................................................................................................... 3-8 Population Profile ................................................................................................................................. 3-8 Municipalities .................................................................................................................................. 3-10 Disability .............................................................................................................................................. 3-10 Older Adults ......................................................................................................................................... 3-11 Zero-Vehicle Households .................................................................................................................... 3-14 Income ................................................................................................................................................. 3-14 Employment ........................................................................................................................................ 3-17 Activity Centers ................................................................................................................................... 3-18 Land Use .............................................................................................................................................. 3-21 Flagler County ................................................................................................................................. 3-21 Volusia County ................................................................................................................................. 3-21 Local Trend Analysis ........................................................................................................................... 3-24 Trend Analysis Summary ................................................................................................................ 3-27 FCTD Trend Analysis Summary ....................................................................................................... 3-31 4.0 Evaluation of Existing Services ........................................................................................................... 4-1 Transit Service Overview ...................................................................................................................... 4-1 Votran Fixed-Route Transit ............................................................................................................... 4-1 Paratransit Services .......................................................................................................................... 4-3 Service Profile ........................................................................................................................................ 4-4 River To Sea TPO | Paratransit Service Analysis DRAFT i Ridership ............................................................................................................................................ 4-4 Fare Structure .................................................................................................................................... 4-5 Other Transportation Providers ....................................................................................................... 4-6 5.0 Industry Trends and Service Options ................................................................................................. 5-1 Summary of Local Service Gaps and Needs ......................................................................................... 5-1 Industry Trends ..................................................................................................................................... 5-2 6.0 Recommendations .............................................................................................................................. 6-1 Short-Term Recommendations ............................................................................................................ 6-1 Mid-Term Recommendations ............................................................................................................... 6-2 Long-Term Recommendations ............................................................................................................. 6-3 Implementation Plan and Cost Summary ............................................................................................ 6-3 List of Figures Figure 2-1: Traditional NEMT Broker Model ............................................................................................. 2-9 Figure 3-1: Population in Flagler and Volusia Counties, 2010-2019 ........................................................ 3-8 Figure 3-2: Age Distribution in Flagler and Volusia Counties ................................................................. 3-11 Figure 3-3: Income Distribution in Flagler and Volusia Counties .......................................................... 3-14 Figure 3-4: Industries in Volusia County ................................................................................................. 3-17 Figure 3-5: Industries in Flagler County .................................................................................................. 3-18 Figure 4-1: Votran Passenger Trips 2011-2019 ......................................................................................... 4-4 Figure 4-2: FCPT Passenger Trips 2011-2019 ............................................................................................ 4-5 List of Maps Map 3-1: 2019 Flagler and Volusia Counties Population Density ............................................................ 3-9 Map 3-2: 2019 Persons with Disabilities in Flagler and Volusia Counties .............................................. 3-12 Map 3-3: 2019 Older Adults (60+) in Flagler and Volusia Counties ........................................................ 3-13 Map 3-4: 2019 Zero-Vehicle Households in Flagler and Volusia Counties ............................................. 3-15 Map 3-5: 2019 Low Income Households in Flagler and Volusia Counties ............................................. 3-16 Map 3-6: 2019 Employment Density in Flagler and Volusia Counties ................................................... 3-19 Map 3-7: Activity Centers in Flagler and Volusia Counties ..................................................................... 3-20 Map 3-8: Flagler County Future Land Use .............................................................................................. 3-22 Map 3-9: Volusia County Future Land Use .............................................................................................. 3-23 Map 4-1: Votran Fixed Routes and Service Area ....................................................................................... 4-2 River To Sea TPO | Paratransit Service Analysis DRAFT ii List of Tables Table 2-1: Florida FTIS Trend Analysis, 2011-2019 ................................................................................... 2-4 Table 2-2: Florida FCTD Trend Analysis, 2011-2019 ................................................................................. 2-7 Table 2-3: Changes in NEMT, FY 2013-2014 to FY 2014-2015 ................................................................. 2-10 Table 3-1: Local Plans ............................................................................................................................... 3-2 Table 3-2: Regional Plans .......................................................................................................................... 3-7 Table 3-3: Incorporated Population Characteristics in Flagler and Volusia Counties, 2010-2019 ....... 3-10 Table 3-4: Flagler County Public Transportation Trend Analysis, 2011-2019 ......................................