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Feb. 2020 CDA JOURNAL, VOL 48, Nº2 DEPARTMENTS 53 The Associate Editor/Finding a Way 57 Letters to the Editor 59 Impressions 89 RM Matters/Keeping Office Payments Safe and Secure 91 Regulatory Compliance/Role of the Infection Control Coordinator 95 Ethics/Refer or Not: That’s the Question 98 Tech Trends 59 FEATURES 63 Cosmetic Dentistry: Conservative Approaches, Confident Smiles An introduction to the issue. Nicholas C. Marongiu, DDS 65 Compromised Anterior Single Implant Restoration Using Pink Ceramic This article discusses how using pink ceramic can be a viable option in cases where soft tissue is deficient. John F. Weston, DDS 73 Minimize Preparations for Maximum Results This article focuses on prepless veneers as an excellent, yet conservative aesthetic option that can yield outstanding results. Adamo E. Notarantonio, DDS 77 Treatment Planning and Managing the Peg Lateral Incisor Different options and treatment considerations while managing peg laterals are discussed in this article as well as highlights from one case that was managed based upon limitations of the patient’s desires. Jeffrey W. Lineberry, DDS 81 Treatment of the Dreaded Black Triangle: A Case Report and an Introduction to Injection Molded Composite Dentistry This article describes an injection overmold technique with heated multiviscosity resins in precise matrices with a perfect gingival seal and without cutting the tooth to accommodate indirect ceramics. David J. Clark, DDS FEBRUARY 2 0 2 0 51 CDA JOURNAL, VOL 48, Nº2 Volume 48 Number 2 February 2020 JournaCALIFORNIA DENTAL ASSOCIATION published by the Management Kristi Parker Johnson Permission and Journal of the California Dental Association California Peter A. DuBois Senior Communications Reprints Editorial Board Specialist Dental Association Executive Director Andrea LaMattina, CDE Charles N. Bertolami, DDS, DMedSc, Herman Robert 1201 K St., 14th Floor publications manager Fox dean, NYU College of Dentistry, New York Carrie E. Gordon Joie R. Harrison Sacramento, CA 95814 Communications and [email protected] Chief Strategy Officer Steven W. Friedrichsen, DDS, professor and dean, 800.232.7645 Media Relations Specialist 916.554.5950 Western University of Health Sciences College of Dental cda.org Kristine Allington Medicine, Pomona, Calif. Chief Marketing Officer Blake Ellington Manuscript Tech Trends Editor CDA Officers Submissions Mina Habibian, DMD, MSc, PhD, associate professor Alicia Malaby Richard J. Nagy, DDS of clinical dentistry, Herman Ostrow School of Dentistry Communications Director Jack F. Conley, DDS www.editorialmanager. President Editor Emeritus com/jcaldentassoc of USC, Los Angeles [email protected] Cris Weber Robert Handysides, DDS, dean and associate professor, Creative and UX Director Robert E. Horseman, DDS Letters to the Editor Judee Tippett-Whyte, DDS department of endodontics, Loma Linda University School Humorist Emeritus www.editorialmanager. President-Elect of Dentistry, Loma Linda, Calif. Editorial com/jcaldentassoc [email protected] Production Kerry K. Carney, DDS, CDE Bradley Henson, DDS, PhD , associate dean for research Ariane R. Terlet, DDS Editor-in-Chief Randi Taylor Subscriptions and biomedical sciences and associate professor, Western Vice President [email protected] Senior Visual Designer Annual subscriptions are University of Health Sciences College of Dental Medicine, [email protected] available to association Pomona, Calif. Ruchi K. Sahota, DDS, CDE Upcoming Topics members at a rate of $36. Associate Editor John L. Blake, DDS March/CDA’s 150th To manage your printed Paul Krebsbach, DDS, PhD, dean and professor, section Secretary Anniversary of periodontics, University of California, Los Angeles, Brian K. Shue, DDS, CDE Journal subscription [email protected] April/Health Literacy School of Dentistry Associate Editor online, log in to your cda. May/History of TDSC Steven J. Kend, DDS org account or email Jayanth Kumar, DDS, MPH, state dental director, Gayle Mathe, RDH Treasurer [email protected] Sacramento, Calif. Senior Editor Advertising [email protected] for assistance. View the Sue Gardner publication online at Lucinda J. Lyon, BSDH, DDS, EdD, associate dean, oral Nicholas C. Marongiu, DDS Debra S. Finney, MS, DDS, Advertising Sales cda.org/journal. health education, University of the Pacific, Arthur A. Dugoni Guest Editor Speaker of the House [email protected] School of Dentistry, San Francisco [email protected] Andrea LaMattina, CDE 916.554.4952 Nader A. Nadershahi, DDS, MBA, EdD, dean, Publications Manager R. Del Brunner, DDS University of the Pacific, Arthur A. Dugoni School of Immediate Past President Dentistry, San Francisco [email protected] Francisco Ramos-Gomez, DDS, MS, MPH, professor, section of pediatric dentistry and director, UCLA Center The Journal of the California Dental Association (ISSN 1043–2256) is published monthly by the California Dental Association, for Children’s Oral Health, University of California, Los 1201 K St., 14th Floor, Sacramento, CA 95814, 916.554.5950. Periodicals postage paid at Sacramento, Calif. Postmaster: Angeles, School of Dentistry Send address changes to Journal of the California Dental Association, 1201 K St., 14th Floor, Sacramento, CA 95814. Michael Reddy, DMD, DMSc, dean, University of The California Dental Association holds the copyright for all articles and artwork published herein. California, San Francisco, School of Dentistry The Journal of the California Dental Association is published under the supervision of CDA’s editorial staff. Neither the editorial Avishai Sadan, DMD, dean, Herman Ostrow School of staff, the editor, nor the association are responsible for any expression of opinion or statement of fact, all of which are published Dentistry of USC, Los Angeles solely on the authority of the author whose name is indicated. The association reserves the right to illustrate, reduce, revise or reject any manuscript submitted. Articles are considered for publication on condition that they are contributed solely to the Harold Slavkin, dean and professor emeritus, division of Journal of the California Dental Association. The association does not assume liability for the content of advertisements, nor biomedical sciences, Center for Craniofacial Molecular Biology, do advertisements constitute endorsement or approval of advertised products or services. Herman Ostrow School of Dentistry of USC, Los Angeles Copyright 2020 by the California Dental Association. All rights reserved. Brian J. Swann, DDS, MPH, chief, oral health services, Cambridge Health Alliance; assistant professor, oral Visit cda.org/journal for the Journal of the California Dental Association’s policies and procedures, author health policy and epidemiology, Harvard School of instructions and aims and scope statement. Dental Medicine, Boston Richard W. Valachovic, DMD, MPH, president emeritus, Connect to the CDA community by American Dental Education Association, Washington D.C. following and sharing on social channels @cdadentists 52 FEBRUARY 2 0 2 0 Assoc. Editor CDA JOURNAL, VOL 48, Nº2 Finding a Way Ruchi K. Sahota, DDS, CDE here is always a way. The fable of the crow and the pitcher rings true in everyday life. On As CDA members, we have help. We have the his daily walk, a thirsty crow opportunity for CDA staff to look into why these stumbled upon a pitcher. It challenges are occurring and provide us a solution. Tlooked to be full of water. But when the crow went to drink out of the pitcher, his beak could not reach the water. He kept trying and trying and trying. He finally gave up. The water looked so What is the first challenge that comes against members, including but not good, so fulfilling. So, obviously, the to mind? Is it benefit plans? Is it retrieving limited to inappropriate claim delays crow did not want to give up. He had the payment from dental benefit plans and denials” and asked for this data to an idea. He started to drop pebbles into for the treatment we have provided? Is be used to address benefits-related issues the pitcher, so the water would rise it retrieving the payment from dental and opportunities for CDA advocacy. to the top. His beak then eventually benefit plans that they have promised The task force’s mission and its key reached the desired water. His thirst their insured patients? Is it retrieving findings led the members to create the was quenched. Success was achieved. payment from the dental benefit plans for Dental Benefit Issues Submission form, It could be a lightbulb moment, benefits the employers have negotiated which allows members to communicate where a sudden, creative idea that for their employees? Is it trying to their challenges with claim delays, can help us achieve our goals enters advocate