Acer Presentation – Derek Krout November 2010 This document is the intellectual property of Acer Inc, and was created for demonstration purposes only. It may not be modified, organized or re-utilized in any way without the express written permission of the rightful owner. Our long-term mission: Break the barriers between people and technology. This document is the intellectual property of Acer Inc, and was created for demonstration purposes only. It may not be modified, organized or re-utilized in any way without the express written permission of the rightful owner. Acer Facts ● 2009 revenues reached US$17.9 billion ● More than 7,000 employees worldwide ● No. 2* Total PC vendor worldwide ● No. 2* notebook vendor worldwide ● No. 1† netbook vendor worldwide ● No. 3† LCD monitor worldwide ● Top 10 on BusinessWeek’s Hottest Tech Companies in 2009. † This document is the intellectual property of Acer Inc, and was created for demonstration purposes only. It may not be modified, *Gartner 2009, DisplaySearch 2009 organized or re-utilized in any way without the express written permission of the rightful owner. Acer Strategy Establish Acer as the world’s leading mobile solution company GROWTH Strategic plan • Develop new products and solutions MULTIBRAND for our customer segment targets • Best operating cost EFFICIENCY/ R&D/PRODUCT OPERATING DEVELOPMENT COST This document is the intellectual property of Acer Inc, and was created for demonstration purposes only. It may not be modified, organized or re-utilized in any way without the express written permission of the rightful owner. A Global Winning Formula ● Acer's unique Channel Business Model has been instrumental in the company's latest success ♦ Engages with first-class suppliers and channel partners in a winning formula of supply-chain management ♦ Acer’s aggressive price pts are achieved by low overhead, not lower quality components like some other price leaders. ♦ NO DIRECT SALES business model! ♦ US based technical support for Premier customers ♦ Bid pricing and Deal Registration ♦ Floor Day specials…..TD Exclusive rebates on Acer products. This document is the intellectual property of Acer Inc, and was created for demonstration purposes only. It may not be modified, organized or re-utilized in any way without the express written permission of the rightful owner. PC-centric Product Offering Acer is focused on globally marketing our brand-name products, and pledges to stay at the forefront of the IT field. Our PC-centric product offering includes mobile and desktop PCs, servers and storage, LCD monitors and high- definition TVs, projectors, and smart handheld devices. This document is the intellectual property of Acer Inc, and was created for demonstration purposes only. It may not be modified, organized or re-utilized in any way without the express written permission of the rightful owner. Acer Group Segment Focus Acer is focused on globally marketing our brand-name PC-centric products. Digital Life/ Mobility Multimedia Entertainment Digital Office - SMB Consumr Notebook/Netbooks Aspire Desktops All in One Professional Desktops Professional Displays LCD TVs Professional Notebooks Small Form Factor Projectors Smartphones Consumer Gaming Displays Projectors Servers/Storage This document is the intellectual property of Acer Inc, and was created for demonstration purposes only. It may not be modified, organized or re-utilized in any way without the express written permission of the rightful owner. ● TD exclusive Healthcare bundle: VS480g – quad proc 3 yr warranty std Seal Shield microbial keyboard, mouse and mousepad. This document is the intellectual property of Acer Inc, and was created for demonstration purposes only. It may not be modified, organized or re-utilized in any way without the express written permission of the rightful owner. This document is the intellectual property of Acer Inc, and was created for demonstration purposes only. It may not be modified, organized or re-utilized in any way without the express written permission of the rightful owner. Olympic Sponsorship Acer is proud to be a Worldwide TOP Partner of the Olympic Movement in the official computing equipment product category for the 2010 Olympic Winter Games in Vancouver and for the 2012 Olympic Games in London. This document is the intellectual property of Acer Inc, and was created for demonstration purposes only. It may not be modified, organized or re-utilized in any way without the express written permission of the rightful owner. Market Update This document is the intellectual property of Acer Inc, and was created for demonstration purposes only. It may not be modified, organized or re-utilized in any way without the express written permission of the rightful owner. Worldwide Consolidated Revenues $20 $18 $18.0 $16 $15.0 $14 $14.1 $12 $11.3 $10 $9.7 $9.7 $8 $7.0 $6 $4.6 $4 $3.1 $2 $0 2002 2003 2004 2005 2006 2007 2008 2009 Unit: US$ Billion 1H2010 This document is the intellectual property of Acer Inc, and was created for demonstration purposes only. It may not be modified, organized or re-utilized in any way without the express written permission of the rightful owner. Acer Worldwide Total PC Shipments 40000 39825 35000 32506 30000 25000 21205 21960 20000 15000 14046 10000 10133 6425 4936 5000 3770 0 2002 2003 2004 2005 2006 2007 2008 2009 1H 2010 Unit: Thousands Size & Scale = low manufacturing cost Source: Gartner PC Quarterly Statistics 2Q 20010 This document is the intellectual property of Acer Inc, and was created for demonstration purposes only. It may not be modified, Source: Gartner PC Quarterly Statistics 2Q 2009 organized or re-utilized in any way without the express written permission of the rightful owner. WW Total PC Market Share Top Vendors 25% 2010 Q2 20% 2009 Q2 28.1% YoY growth 15% 10% Overall market growth: 21.6% 5% 0% HP Dell Sony ASUS Fujitsu Lenovo Apple Toshiba Samsung Computer Acer Group Source: Gartner PC Quarterly Statistics 2Q 20010 This document is the intellectual property of Acer Inc, and was created for demonstration purposes only. It may not be modified, Source: Gartner PC Quarterly Statistics 2Q 2009 organized or re-utilized in any way without the express written permission of the rightful owner. WW Mobile Market Share Top Vendors 25% 2010 Q2 20% 2009 Q2 15% 10% 5% 0% HP Dell Sony ASUS Fujitsu Lenovo Apple Toshiba Samsung Computer Acer Group Source: Gartner PC Quarterly Statistics 2Q 20010 This document is the intellectual property of Acer Inc, and was created for demonstration purposes only. It may not be modified, Source: Gartner PC Quarterly Statistics 2Q 2009 organized or re-utilized in any way without the express written permission of the rightful owner. WW Desktop Market Share Top Vendors 20% 2010 Q2 2009 Q2 15% 10% 5% 0% HP Dell ASUS Fujitsu Lenovo Apple Founder Positivo Tongfang Computer Informatica Acer Group Source: Gartner PC Quarterly Statistics 2Q 20010 This document is the intellectual property of Acer Inc, and was created for demonstration purposes only. It may not be modified, organized or re-utilized in any way without the express written permission of the rightful owner. Service and Support This document is the intellectual property of Acer Inc, and was created for demonstration purposes only. It may not be modified, organized or re-utilized in any way without the express written permission of the rightful owner. Acer Notebook Reliability and Service Source: PC World, January 2009 This document is the intellectual property of Acer Inc, and was created for demonstration purposes only. It may not be modified, organized or re-utilized in any way without the express written permission of the rightful owner. Acer Desktop Reliability and Service Source: PC World, January 2009 This document is the intellectual property of Acer Inc, and was created for demonstration purposes only. It may not be modified, organized or re-utilized in any way without the express written permission of the rightful owner. Acer Service Corporation Temple, Texas service facilities Main Campus (Premier group) Logistics 1 Acer Service Repair Center Logistics 2 This document is the intellectual property of Acer Inc, and was created for demonstration purposes only. It may not be modified, organized or re-utilized in any way without the express written permission of the rightful owner. Acer Temple Texas Customer Interaction Centers 100+ technicians (Acer employees) ● Average tenure: 5+ years Critical Functions ● Customer service/support ● Quality management ● Intelligent routing ● Case-based reasoning ● Knowledge repositories ● Spare parts ordering ● Depot repair service requests ● Dedicated 1-800 numbers for corporate accounts ● Premier level 1 support for corporate accounts This document is the intellectual property of Acer Inc, and was created for demonstration purposes only. It may not be modified, organized or re-utilized in any way without the express written permission of the rightful owner. K12 Education Webinar Series We are delighted to introduce Mr. Rob Mancabelli, Director of Information Systems from Hunterdon Central Regional High School. Mr. Mancabelli, a renowned education technology leader, educator and trailblazer, has been instrumental in making Hunterdon Schools a very progressive 21st Century learning environment for students and teachers. In his presentation, Mr. Mancabelli will share his thoughts on • The changing learning environment – for both students and teachers • Creating 21st Century Classrooms at Hunterdon High • The role of professional development in promoting and expanding 21st Century initiatives Please join us for the upcoming webinar on “Creating 21st Century Classrooms”. Details on the webinar are as follows: • Date: Thursday, March 25, 2010 • Time: 11:00 AM Pacific Time / 2:00 PM Eastern Time • Register for the Webinar now! We look forward to your participation. Please contact [email protected] if you have any questions. This document is the intellectual property of Acer Inc, and was created for demonstration purposes only. It may not be modified, organized or re-utilized in any way without the express written permission of the rightful owner.