Our Mission The mission of the Hillsborough County Aviation Authority is to be a major driver in the economic growth of the Tampa Bay region. The Hillsborough County Aviation Authority will be a leading edge innovator to create global access and world class customer service to build prosperity for its stakeholders. Our Vision The vision of the Hillsborough County Aviation Authority is to be a thriving aviation gateway for the Tampa Bay region, providing global access and economic opportunity for its stakeholders. Our Strategic Objectives • Customer Service Excellence • Growth and Financial Strength • Community and Employee Engagement • Safety and Security • Innovation and Process Improvement 01 A Message from the Chairman ake a glance around the Transfer Level of the Main Terminal and you can see what this year was all Tabout. Record numbers of passengers come and go through a bright beautiful new space replete with comfortable seating and world-class amenities. New airlines and destinations dot our arrivals and departures screens. Patrons peruse our shops looking for locally-made gifts or swing by one of our many restaurants for a quick bite or a final opportunity to savor the last moments of a memorable trip. In 2018, we brought a new caliber of guest experience to upgraded their rating. These ratings place us among the our more than 21 million guests. most fiscally sound airports in the country. We did this while maintaining our focus on financial Every year that I have been at the helm of the Hillsborough strength and on the careful stewardship of one of Tampa County Aviation Authority I have had the privilege of Bay’s true community gems. watching the Airport grow and reach new heights. Just like our runways enable flight, our success has helped The 2018 fiscal year ended with $240.6 million in revenue enable this region to soar. We are tremendously proud to – an Airport record. Overall, gross revenue is up 11.4 be part of Tampa Bay’s community, and to serve as a major percent year-over-year and 22 percent since 2014. economic driver. The Airport’s other key financial metrics speak to our I am so very thankful to our community and our partners continued strength. who have grown with us in recent years, and I hope they are as proud of these changes as I am. The future continues TPA’s management team reduced our cost per enplanement to be bright. I know that our trajectory and the trajectory – already low compared to peer airports –below $5, a of the entire Tampa Bay community is pointing to the sky. move that benefits our airline partners and makes TPA attractive for new air service development. Robert I. Watkins Our funds available for capital and reserves hit $46.3 million – a record. TPA’s available funds have increased nearly 37 percent since 2014. Bond rating agencies, once again, reaffirmed our fiscal Chairman, Hillsborough County Aviation Authority strategy. Three bond agencies maintained our strong, double-A bond ratings from last year while a fourth 02 Tampa International Airport // 2018 Year in Review Just like our runways enable flight, our success has helped enable this region to soar. Chairman Message 03 We are a true international airport that serves as a gateway to one of the greatest places to live, work and play. 04 Tampa International Airport // 2018 Year in Review A Message from the CEO hen Tampa International Airport opened its new terminals and facilities in 1971, it launched off a legacy Wof innovation and customer service that you couldn’t find at any other airport in the world. In 2018, we built on that legacy. We reached new heights with state-of-the-art technology, facility improvements and exciting milestones. We launched off the year with an exciting February Work began on Master Plan Phase 2, which includes celebration when we opened our new SkyConnect train expanded curbsides with express drop-off and pick-up system and unveiled a beautiful new Rental Car Center. We curbsides and real estate development near our opened the last of our 69 new restaurants, shops and spas. Rental Car Center. With just a few finishing touches left, our Main Terminal expansion is complete with new outdoor terraces and a These accomplishments would not be possible if not for our bright, open layout. Master Plan Phase 1 is now finished, talented and dedicated team members. Their work reflects bringing much-needed decongestion to our roadways and the remarkable transformation happening before our eyes meet-and-greet areas. in the Tampa Bay area. We are no longer the little airport that could. We are a true international airport that serves TPA also hit a fiscal year passenger number record, as a gateway to one of the greatest places to live, work surpassing the 20-million mark for the first time on the way and play. to logging 21,013,788 – a 9.3 percent increase over last fiscal year. Many of our airlines saw tremendous growth, including Frontier Airlines, which outgrew its home at Joseph W. Lopano Airside C and in November moved to Airside E. We also announced new Delta service to Amsterdam coming in May and launched a new service to London on Norwegian Air, which will add to the nearly 150 percent increase in international passengers since I arrived eight CEO, Tampa International Airport years ago. Cargo operations also had a successful 2018 as we saw Amazon PrimeAir, UPS and FedEx double our cargo revenues compared to three years ago. CEO Message 05 Board Members Robert I. Watkins Gary W. Harrod Commissioner Brigadier General Mayor Bob Buckhorn Chairman Vice Chairman Lesley Miller, Jr. Chip Diehl Assistant Secretary / Secretary Treasurer Assistant Treasurer 06 Tampa International Airport // 2018 Year in Review 2018 fiscal year ended with $240.6 million in revenue – an Airport record Board Members 07 08 Tampa International Airport // 2018 Year in Review TAMPA INTERNATIONAL AIRPORT 2018 YEAR IN REVIEW Table of Contents 01 Mission/Vision/Objectives 02 Chairman Message 05 CEO Message 06 Board Members 10 Key Highlights 2018 12 Financial Overview 16 Air Service Development 22 Cargo 28 Concessions 34 Master Plan Phase 1 40 Master Plan Phase 2 44 Sustainability & Community Engagement 50 Safety & Security 56 Staff Roster 57 About HCAA Table of Contents 09 Key Highlights 2018 The Airport TPA records busiest spring and community break in history leaders celebrate substantial completion of Phase 1 of the Master Plan with TPA announces seven the opening of the new nonstop flights, SkyConnect and including service from Rental Car Center Spirit and Frontier Plane Speaking Board selects airlines, the Airport’s @FlyTPA, Hensel Phelps as fastest growing carriers the Airport’s contractor for the Drone users Toastmasters Main Terminal attend International Club, curbside expansion, TPA named workshop on The Airport’s meets for the first a centerpiece of among the 15 safe operation social media team time Master Plan Phase 2 Best Airports in the US by Money of unmanned launches Plane Magazine aircraft systems Spotting group January February March April May June Nonstop service to Icelandair San Diego begins increases flights on Southwest from two to four The first Sky TPA presents $146,004 donation Airlines times a week New concessions Leadership class to United Way Suncoast program wins top graduates awards from Airport Revenue News TPA is named TPA named one of the among United Tampa Bay Area’s Best Way Suncoast’s Places to Work Most Generous Workplaces 10 Tampa International Airport // 2018 Year in Review Copa Airlines increases service to daily New spaces become available in Long Term Parking Garage HART and PSTA following relocation of rental celebrate first-ever car companies to new facilities inter-county bus service to TPA Delta announces TPA co-hosts Florida service to Amsterdam Airports Council beginning in May 2019 Aviation Authority conference The New York Board awards contract Times features to Hensel Phelps for TPA’s highly construction of atrium, successful remote Travel+Leisure Southwest pedestrian bridge bag check at the top ranking begins daily and site preparation Rental Car Center recognizes TPA’s service to LAX Norwegian launches at SkyCenter, a in its Business Public Art nonstop service to London centerpiece of Master section Plan Phase 2 July August September October November December ACI World names Frontier announces United announces Continued growth Hillsborough TPA as the only six new routes second daily flight to prompts move of County North American from TPA San Francisco beginning Frontier Airlines Commissioner Les airport in Roll of in June 2019 operations from Miller, Jr. joins the Excellence Airside C to Airside E Aviation Authority board FY2018 ends with a FAA Office of Civil record 21,013,788 Rights honors TPA for passengers served Board awards contract to Middlesex Corp disadvantaged business for construction of new cargo facilities programs Key Highlights 11 Financial Overview Total Passengers Total Operations Passengers - Millions Enplaned and Deplaned Operations - Thousands of Landings and Takeoffs 2013 16.9 2013 186.0 2014 17.3 2014 184.0 2015 18.5 2015 189.7 2016 18.9 2016 189.2 2017 19.2 2017 192.5 2018 21.0 2018 204.1 International Passengers Air Cargo and Mail Thousands Enplaned and Deplaned Air Cargo - Millions of Pounds Mail - Millions of Pounds 398.7 2013 525.1 279.4 2014 596.8 239.9 180.0 2015 685.1 179.5 172.8 2016 845.3 29.2 15.8 10.1 14.5 14.1 2017 885.2 9.6 2018 980.6 2013 2014 2015 2016 2017 2018 12 Tampa International Airport // 2018 Year in Review Revenue Performance Funds Available for Capital and Reserves From FY2014 to FY2019, revenues are projected to increase by $61.8 million or 31.3%.