Parallels Remote Application Server Administrator's Guide v16.5 Update 4 Parallels International GmbH Vordergasse 59 8200 Schaffhausen Switzerland Tel: + 41 52 672 20 30 www.parallels.com Copyright © 1999-2019 Parallels International GmbH. All rights reserved. This product is protected by United States and international copyright laws. The product’s underlying technology, patents, and trademarks are listed at http://www.parallels.com/about/legal/. Microsoft, Windows, Windows Server, Windows Vista are registered trademarks of Microsoft Corporation. Apple, Mac, the Mac logo, OS X, macOS, iPad, iPhone, iPod touch are trademarks of Apple Inc., registered in the US and other countries. Linux is a registered trademark of Linus Torvalds. All other marks and names mentioned herein may be trademarks of their respective owners. Contents Introduction ............................................................................................................. 11 About Parallels RAS ...................................................................................................... 11 About This Guide .......................................................................................................... 12 Terms and Abbreviations Used in This Guide ................................................................. 12 Installing Parallels RAS ........................................................................................... 15 System Requirements ................................................................................................... 15 Hardware Requirements ........................................................................................................ 15 Software Requirements ......................................................................................................... 16 Announcement: Parallels RAS Upcoming Version System Requirements .............................. 18 Install Parallels RAS ....................................................................................................... 19 Log In and Activate Parallels RAS .................................................................................. 20 Getting Started with Parallels RAS ......................................................................... 23 The Parallels RAS Console ............................................................................................ 23 Set Up a Basic Parallels RAS Farm ................................................................................ 24 Add an RD Session Host ....................................................................................................... 26 Publish Applications .............................................................................................................. 27 Invite Users ............................................................................................................................ 28 Conclusion ............................................................................................................................ 32 Parallels RAS Farm and Sites ................................................................................. 33 Connecting to a Parallels RAS Farm .............................................................................. 33 About Sites ................................................................................................................... 35 Viewing Sites in the RAS Console .................................................................................. 36 Adding a Site to the Farm .............................................................................................. 38 Replicating Site Settings ................................................................................................ 38 Managing the Licensing Site .......................................................................................... 40 Managing Administrator Accounts ................................................................................. 40 Adding an Administrator Account .......................................................................................... 40 Administrator Account Permissions ....................................................................................... 41 Managing Administrator Accounts ......................................................................................... 42 Configure RAS Console Idle Sessions ................................................................................... 43 Contents Using Instant Messaging for Administrators ........................................................................... 44 Joining Customer Experience Program ................................................................................. 44 RD Session Hosts .................................................................................................... 46 RD Session Host Types ................................................................................................. 46 Adding an RD Session Host .......................................................................................... 47 Installing the Agent Manually ................................................................................................. 48 Viewing RD Session Hosts ............................................................................................ 50 Configuring an RD Session Host .................................................................................... 51 Check RAS RD Session Host Agent Status ........................................................................... 51 Change RD Session Host Site Assignment ............................................................................ 52 View and Modify RD Session Host Properties ....................................................................... 52 Grouping and Cloning RD Session Hosts ....................................................................... 56 Using Scheduler ............................................................................................................ 60 Managing Sessions ....................................................................................................... 62 Managing Logons ......................................................................................................... 64 Publishing from an RD Session Host .............................................................................. 65 Publishing a Desktop from an RD Session Host .................................................................... 66 Publishing an Application from an RD Session Host .............................................................. 66 Publishing a Web Application from an RD Session Host ........................................................ 68 Publishing a Network Folder from an RD Session Host ......................................................... 69 Publishing a Document from an RD Session Host ................................................................. 70 Publishing Containerized Applications ............................................................................ 71 Publishing App-V Applications ............................................................................................... 71 Publishing Turbo.net Applications .......................................................................................... 72 Viewing Published Resources Hosted by RD Session Hosts ........................................... 75 VDI and Virtual Desktops ........................................................................................ 77 Supported Hypervisors .................................................................................................. 77 RAS VDI Agent Information ............................................................................................ 78 RAS VDI Agent Installation Options ................................................................................ 78 Add a VDI Host ............................................................................................................. 80 Installing RAS VDI Agent Manually ......................................................................................... 81 Checking the RAS VDI Agent Status ..................................................................................... 82 Contents Modifying VDI Host Configuration .................................................................................. 82 Change VDI Host Site Assignment ................................................................................. 85 RAS Templates ............................................................................................................. 85 Template Types and Guest OS Requirements ....................................................................... 85 Creating a RAS Template ...................................................................................................... 87 How Guest VMs Are Created From a Template ..................................................................... 94 Managing Guest VMs ............................................................................................................ 95 RAS Template Maintenance .................................................................................................. 97 VDI Host Pool Management ........................................................................................ 100 Adding and Deleting Pools .................................................................................................