Greyhound Lines, Inc. PACKAGE EXPRESS TARIFF AND SALES MANUAL Created and maintained by Revenue Development Department email: [email protected] GREYHOUND LINES, INC. PACKAGE EXPRESS TARIFF AND SALES MANUAL EXPRESS RULES, REGULATIONS, RATES, AND CHARGES Table of Contents Page Instructions and contacts ................................................................................................................................................................. 1.5 Carriers -- Local and Interline .......................................................................................................................................................... 1.6 Carriers -- Interline only....................................................................................................................................................1.6 and 1.7 Determination of Applicable Express Rate Zones ........................................................................................................................... 1.8 Packing, Marking, Labeling, and Conditions of Acceptance ............................................................................................................ 1.8 Dimensional Weight Surcharge ....................................................................................................................................................... 1.9 Determination of Charges for Shipments Weighing in Excess of One Hundred Pounds ................................................................ 1.9 Types of Service Defined GPX Direct Express.................................................................................................................................................................. 1.9 Priority Express ........................................................................................................................................................................ 1.9 Standard Express ..................................................................................................................................................................... 1.9 Lot Shipments ................................................................................................................................................................................ 1.10 Size, Weight, Value Limitations ..................................................................................................................................................... 1.10 Personal Goods Shipments ........................................................................................................................................................... 1.11 Excess Value Charges................................................................................................................................................................... 1.11 Excess, Overweight, Oversize Baggage in Express Service. ........................................................................................................ 1.11 Prepaid or Collect Shipments ........................................................................................................................................................ 1.12 Collect Shipment Charge ............................................................................................................................................................... 1.12 Pick-Up and Delivery Service ........................................................................................................................................................ 1.12 Notice of Arrival.............................................................................................................................................................................. 1.12 Receiving and Forwarding Shipments ........................................................................................................................................... 1.12 Refused or Unclaimed Shipments ................................................................................................................................................. 1.13 Proof of Delivery ............................................................................................................................................................................ 1.13 Storage Charges ............................................................................................................................................................................ 1.14 C.O.D. Shipments .......................................................................................................................................................................... 1.14 C.O.D. Shipments -- Rules and Regulations .......................................................................................................................... 1.15 C.O.D. Express Shipments Valued Over $500....................................................................................................................... 1.15 C.O.D. Charges ...................................................................................................................................................................... 1.15 Collection, Form of Payment and Remittance of C.O.D. Amounts ......................................................................................... 1.16 Reforwarding of C.O.D. Express Shipments .......................................................................................................................... 1.16 Disposition of Refused or Unclaimed C.O.D. Express Shipments ......................................................................................... 1.16 Refund of Shipping Charges.......................................................................................................................................................... 1.17 Liability ........................................................................................................................................................................................... 1.18 Claims ..........................................................................................................................................................................1.18 and 1.19 Claims required to be filed in writing....................................................................................................................................... 1.18 Minimum filing requirement .................................................................................................................................................... 1.19 Time limits for filing claims...................................................................................................................................................... 1.19 Documents not constituting claims ......................................................................................................................................... 1.19 Claims for uncertain amounts ................................................................................................................................................. 1.19 Other claims ........................................................................................................................................................................... 1.19 Delayed express ..................................................................................................................................................................... 1.19 Quarantine ..................................................................................................................................................................................... 1.20 Acceptance of Electronics and Electronic Media ........................................................................................................................... 1.20 Articles Prohibited or Subject to Special Conditions of Acceptance .............................................................................................. 1.21 General Restrictions ...................................................................................................................................................................... 1.21 Explosives and Other Hazardous (Dangerous) Materials - Prohibited .......................................................................................... 1.21 Other Prohibited Articles ................................................................................................................................................................ 1.21 Exceptions .............................................................................................................................................................................. 1.22 Articles Prohibted Except Under Special Conditions of Acceptance .......................................................................... 1.22 thru 1.25 Revised: December 27, 2020 Page 1.2 202027th,191820182018 GREYHOUND LINES, INC. PACKAGE EXPRESS TARIFF AND SALES MANUAL EXPRESS RULES, REGULATIONS, RATES, AND CHARGES Table of Contents (continued) Page Explosives and Other Hazardous (Dangerous) Materials .............................................................................................................. 1.26 Definitions ..............................................................................................................................................................................