Announcing the FIRST-EVER Tennessee Crisis Conference It can be challenging to get multiple crisis responders in one room, even for onsite staff meetings, without interrupting TABLE OF availability of services let alone getting them together in one room from all across the state which is probably one of the CONTENTS reasons that Tennessee has never attempted to host a conference specific to our crisis counselors in the past. Despite Agenda at a 4 these challenges, the benefits of providing opportunities to Glance share best practices, to network with fellow peers and instill refreshed optimism and passion for a challenging and difficult job make this conference well worth the effort. Commissioner TN Crisis 4 Varney is very elated to offer this first time event and is Supervisor Leadership hopeful that participants will find it as an exciting opportunity. Meeting Session 5 Descriptions E. Douglas Varney Sejal Patel West, MA Ellyn Wilbur Melissa Sparks, MSN, RN Commissioner Assistant Commissioner Executive Director Director, Office, of Crisis Tennessee Mental Health Services Tennessee Association Services and Suicide Speaker 9 Department of Tennessee Department of Mental Health Prevention, Tennessee Biographical Mental Health and of Mental Health and Organizations (TAMHO) Department of Mental Sketches Substance Abuse Substance Abuse Nashville, Tennessee Health and Substance Abuse Services Services Services, Nashville, Nashville, Tennessee Nashville, Tennessee Tennessee Continuing 12 Professional TDMHSAS OFFICE OF CRISIS Development SERVICES AND SUICIDE PREVENTION Resources 14-21 Melissa Sparks – Director | Office Phone: 615-253-4641 and Neru Gobin – Assistant Director | Office Phone: 615-741-9259 Upcoming Morenike Murphy – Grants Project Director | Office Phone: 615-253-7306 Trainings Vicki Carter – MH Program Manager | Office Phone: 615-253-4798 Left to Right Back Row: Lygia Williams, Morenike Murphy, Registration 23-24 Laura Martin – MH Program Specialist | Office Phone: 615-741-3860 Laura Martin, Maria Bush, Vicki Form and Maria Bush – MH Program Specialist | Office Phone: 615-532-0407 Carter Left to Right Front Row: Information Lygia Williams – MH Program Planner | Office Phone: 615-253-5078 Melissa Sparks, Neru Gobin AGENDA AT A GLANCE 8:00 am – 4:30 pm 1:00 pm — 2:00 pm Registration | Networking | Breakout Sessions Tennessee Crisis Team Refreshments - Best Practices for Crisis Safety Planning 9:00 am – 9:15 am - Behavioral Health Telephone LEADERSHIP MEETING Triage: Managing Psychiatric Crisis Pre-Conference Remarks and Emergencies Attendance for this three hour 9:15 am – 9:30 am session is by invitation only. Welcome and Opening 2:00 pm — 2:15 pm Remarks Networking | Refreshments 10:30 am — 2:45 pm 9:30 am – 9:45 am Special Recognitions — Crisis 2:15 pm — 3:15 pm A three (3) hour opportunity Service Outstanding Employees Breakout Sessions for strategic brainstorming 9:45 am – 10:45 am - Defusing Difficult Situations — A among senior leadership Opening General Session Review of Tennessee’s De- Cracked Not Broken Escalation Techniques regarding the successes, - Negotiating with Opposing Opinions challenges and opportunities 10:45 am – 11:00 am within Tennessee’s Crisis Networking | Refreshments 3:15 pm — 3:30 pm Response System. Networking | Refreshments 11:00 am – 12:00 Noon Breakout Sessions 3:30 pm — 4:30 pm - Developing a Coordinated Closing General Session: DIRECT INQUIRIES TO: Community Response System — Navigating Tennessee Code MELISSA SPARKS | Director, Crisis Behavioral Health and Law Annotated, Title 33 Services & Suicide Prevention Enforcement - Assessing Risk in Crisis Situations 615-253-4641 | 4:30 pm [email protected] Adjourn | Evaluation & CE 12:00 Noon – 1:00 pm Request Turn-Ins SEJAL WEST | Assistant Commissioner LUNCHEON 615-253-6748 | [email protected] Please refer to the SESSION DESCRIPTIONS listing for session speakers and overviews. 4 OPENING GENERAL SESSION 9:00 am – 9:05 am 9:30 am – 9:45 am PRE-CONFERENCE SPECIAL RECOGNITIONS REMARKS Tennessee’s Crisis Services Outstanding Employees Ellyn Wilbur, Executive Director, Melissa Sparks, MSN, RN, Director, Office, of Crisis Tennessee Association of Mental Services and Suicide Prevention, Tennessee Department Health Organizations (TAMHO), of Mental Health and Substance Abuse Services, Nashville, Tennessee Nashville, Tennessee The Tennessee Department of Mental Health and Substance Abuse Services is proud of the initiative inspired by the wonderful work of our state’s crisis teams. 9:05 am – 9:30 am The dedication, commitment, and compassion demonstrated by WELCOME AND OPENING professionals who are working in the crisis services system is very much REMARKS appreciated. For individuals experiencing a particularly difficult time, the interaction one has with the professional responding to them in crisis can E. Douglas Varney, Commissioner, Tennessee Department of Mental make all the difference in the world. If the interaction goes well, it can aid Health and Substance Abuse the road to recovery for that individual but if it does not go well, the Services, Nashville, Tennessee person in crisis may never be incentivized to seek mental health services again. Crisis services staff must be willing to work all hours of the day and night, travel through all types of weather, and have a mountain of patience as they attempt to negotiate care with insurance carriers and/or family members. Join us we spotlight the 2016 Tennessee Crisis Services Outstanding Employees. 9:45 am – 10:45 am “LIFE IS THE SINGLE GREATEST GIFT WE HAVE EVER BEEN KEYNOTE ADDRESS GIVEN…OR WILL EVER BE GIVEN.” — Kevin Hines Cracked Not Broken Kevin Hines has reached millions as he travels globally teaching other’s Kevin Hines, Founder & CEO, 17th the importance of prevention of suicide and mental health awareness. & Montgomery, LLC, Alpharetta, He presents on anti-bullying campaigns, wellness in the workplace, drug Georgia and alcohol prevention and more. After his suicide attempt by jumping off of the Golden Gate Bridge, Hines has become one of the most sought after speakers of these subjects In Special Guest the US. Kevin continues his fight for wellness and dedicated his life to Joe Williams, The Enemy Within, working for mental health equality, awareness, and education. Wagga Wagga NSW 2650, Australia Kevin sits on honorary boards of both the International Bipolar Foundation (Dedicated to healing from Bipolar Disorder) as well as the Bridge Rail Foundation (Dedicated to ending suicides at the Golden Gate Bridge. He is currently a member of the National Suicide Prevention Lifeline’s Consumer Survivors Sub Committee. Kevin was a two term 5 member of San Francisco’s Mental Health Board and has 11:00 am – 12:00 Noon spoken in congressional hearings alongside Patrick BREAKOUT SESSIONS Kennedy in support of The Mental Health Parity Bill. He Developing a Coordinated Community sat on the San Francisco Chapter of the American Response System — Behavioral Health Foundation for Suicide Prevention for one year and Agencies and Law Enforcement helped raise over $30,000 for the AFSP. Kevin was named Kandy Templeton, Senior Vice President, Crisis Services, Volunteer the 2012 Lifetime Achievement Award winner by the Behavioral Health Care System, Murfreesboro, Tennessee National Counsel for Behavioral Health and Eli Lilly. Adam Graham, Supervisor of Diversion Services, Mental Health He is in preproduction of a Documentary about his life Cooperative, Nashville, Tennessee and life’s work. Cracked Not Broken, The Kevin Hines Captain D. Michael Dobbins, Jail Administrator, Williamson County Sheriff’s Department, Franklin, Tennessee Story Officer Allen F. Hall, IV, North Precinct, Metro Nashville Police “Cracked…Not Broken: Surviving and Thriving After a Department, Nashville, Tennessee Suicide Attempt” his memoir, is out now. The ability to respond to an individual within their Kevin’s story was featured in the film “The Bridge” by the home is one of the single biggest benefits of having a great Film Director and Producer Eric Steel. Kevin has mobile crisis response system. Critical to the success of reached millions with his story through hundreds of responding within the community while also maintaining the safety of the responder, is the media revolving around the topics he covers. Thousands relationship between crisis services and law have reached out to him expressing thanks for his enforcement. Pairing these two professions to work message. toward successful collaborations for the primary Kevin believes in the power of the human spirit and in the benefit of the person in crisis requires a mutual fact that you can find the ability to live mentally well. understanding of their respective roles, responsibilities, Maybe not every day but certainly most. resources and limitations. The panelists in this session will discuss factors that promote successful Joining Kevin during the keynote address is Joe Williams relationships between crisis and law enforcement and from The Enemy Within, a raw and honest portrayal of review current practices that result in an improved Joe Williams, the boxer, former NRL player, father, and ability to conduct home based assessments. fiancé. Joe delves into the private pain, and dealings with depression that drove him to the very brink. He talks Assessing Risk in Crisis Situations adversity, dealing with struggle, resilience, improving Lori Ramsey, Director of Crisis Services, Helen Ross McNabb Center, your attitude by 1%, positive energy and how small steps Knoxville,