Page 1 of 58 NCRA Broadcast and CART Captioning Committee Guidelines for CART Captioners (Communication Access Realtime Translation Captioners) Revised October 2016 Page 2 of 58 Table of contents Mission statement ........................................................................................................................................ 6 Know your consumers .................................................................................................................................. 7 Definitions of hearing loss .......................................................................................................................... 7 Service definitions....................................................................................................................................... 8 Assistive listening devices ........................................................................................................................... 9 Working with sign language interpreters ................................................................................................... 12 CART captioning in the legal setting ........................................................................................................... 14 Ethics......................................................................................................................................................... 14 FAQs for CART in the legal setting ............................................................................................................ 14 Hardware and tips for on-site and remote CART ....................................................................................... 19 On-site....................................................................................................................................................... 19 Remote...................................................................................................................................................... 20 Web platforms that display CART captioning ........................................................................................... 21 Writing for CART ......................................................................................................................................... 22 Realtime skills for CART ............................................................................................................................ 22 Know how you write ................................................................................................................................. 22 Know your dictionary................................................................................................................................ 22 Brief forms and phrases............................................................................................................................ 23 Root words, prefixes, and suffixes............................................................................................................ 23 Conflicts .................................................................................................................................................... 23 Delete a space and add a space................................................................................................................ 24 Page 3 of 58 Inflected endings ...................................................................................................................................... 24 Dictionary building.................................................................................................................................... 24 Slang/poor grammar................................................................................................................................. 26 Personal views .......................................................................................................................................... 26 Obscenities and sensitive words............................................................................................................... 27 Parentheticals ........................................................................................................................................... 32 Phonetics .................................................................................................................................................. 33 Editing, paraphrasing, fingerspelling, and accuracy ................................................................................. 33 Alphabets .................................................................................................................................................. 34 Flush (or forceout) stroke ......................................................................................................................... 35 Clearing screen ......................................................................................................................................... 35 Scripting in CART......................................................................................................................................... 36 Creating script files ................................................................................................................................... 36 Scripting and realtiming............................................................................................................................ 36 Sending script files .................................................................................................................................... 37 Quality control ............................................................................................................................................ 38 Total error rate formula............................................................................................................................ 38 CART trainee correction sheet........................................................................................ 39 Style ............................................................................................................................................................ 41 Literal case/mixed case............................................................................................................................. 41 Measurements and heights ...................................................................................................................... 42 Numbers ................................................................................................................................................... 42 Fractions ......................................................................................................................... 43 Page 4 of 58 Stock market ................................................................................................................... 43 Money ............................................................................................................................. 43 Times............................................................................................................................... 44 Ages ................................................................................................................................ 44 Punctuation............................................................................................................................................... 44 Plurals and possessives ................................................................................................... 44 Speaker IDs ..................................................................................................................... 45 Quotations ...................................................................................................................... 45 Slashes ............................................................................................................................ 46 Phone numbers............................................................................................................... 46 Percentages .................................................................................................................... 46 Web addresses.......................................................................................................................................... 46 Scripture readings ..................................................................................................................................... 46 Booking a CART captioning job ................................................................................................................... 48 CART captioner’s checklist .......................................................................................................................... 50 On-site one-on-one CART ......................................................................................................................... 50 On-site overhead/projected CART............................................................................................................ 50 Remote CART ............................................................................................................................................ 51 Troubleshooting.........................................................................................................................................