<p>CHAPTER 1: ERGONOMICS The term ergonomics refers to the study of the relationship between people and their work environment.</p><p>ERGONOMICS Effects of prolonged use of software: Repetitive Strain Injury (RSI) Procedures to prevent and minimize injury: Lighting (incorrect lighting may cause headaches). Indoor Climate (if the climate is incorrect it can cause sleepiness etc.) Noise (Excessive noise makes it hard to concentrate). Work Routine (The way the job is done. Directly effects performance.) Job Design Workload Work Pressure Touch Typing (Gives the advantage of being able to type and keep eyes on the document.) Ergonomically Placed Furniture. Desk Chair Ergonomically Placed Equipment Screen Keyboard Mouse Ergonomic issues relating to software GUI rather than remembering commands Acceptable response times in software 'User friendly' Learnability Flexibility Robustness Appropriate messages to the user Consistency</p><p>INTELECTUAL PROPERTY</p><p>Software license agreements License terminology Legal aspects Use of software covered by a software agreement Origins of software design ideas Scientific and military in mind. Evolution of existing concepts Xerox and the original GUI New and existing approaches Visicalc and spreadsheets Sources of code and conditions that apply Internet, books, magazines, freeware and shareware. Publication of code does not give a person the right to use it.</p><p>INCLUSIVITY</p><p>The need for software design and development to be inclusive Cultural Economical Social Gender Disability</p>