<p> Introduction to Management</p><p>MT 140</p><p>Unit 4 Assignment</p><p>Billy Williams</p><p>[email protected] Question 1:</p><p>How would creating a new coordinating position between the CEO and location managers help </p><p> the business to grow?</p><p>Answer 1:</p><p>The Sandwich Blitz organization has grown as far as it can without engaging a major project to </p><p> investigate the best process for a major expansion. In order to accomplish this, the job function </p><p> that Dalman and Lei have been performing since the start of the company, daily operations, </p><p> should be assigned to a job position called Daily Operations Manager. This job would be in </p><p> charge of the day to day operations of the stores. Each of the store managers would report to </p><p> this new position. This person will take on the day to day duties in managing the stores that </p><p>Dalman and Lei had been performing. This will free up Dalman and Lei so that they can </p><p> concentrate on building the business.</p><p>Question 2:</p><p>Is promoting an existing manager the best option to fill this position? If not, what is an </p><p> alternative source to till the position?</p><p>Answer 2:</p><p>The decision on whether to promote one of the store managers or to hire someone from the </p><p> outside is not an easy one. Each option has advantages and disadvantages. If you promote one </p><p> of the store managers, you gain the advantage of someone who is already familiar with the day </p><p> to day operations. Unless this person has also had previous experience at this type of management, you won’t be introducing any new ideas to the organization. In order to do this , </p><p> you would need to hire someone from the outside. Though this person may not be familiar with</p><p> the product line, new management ideas could be introduced into the organization. New ideas </p><p> could help the organization run more efficiently. Someone who has experience managing a </p><p> large team over a large geographic area, some training experience and finance experience is the</p><p> type of person, whether it be internal or external, is the type of person needed for this job.</p><p>Question 3:</p><p>Who within the company should make these decisions?</p><p>Answer 3:</p><p>This decision should be made by Dalman and Lei for two reasons. The first one is that the </p><p>Daily Operations Manager will report directly to Dalman and Lei. The second one is that this </p><p> new person will take over the job duties currently being handled by Dalman and Lei. The new </p><p> person will need to get an idea from them on how they have been handling the day to day </p><p> operations and incorporate any ideas that he may have. When a job duty is delegated from one </p><p> person to another, the person that is deleting the job and the person taking over the job must be </p><p> in agreement on how it should be handled.</p><p>Question 4:</p><p>List the levels of authority (management) that Sandwich Blitz Inc would have if the new </p><p> position is created.</p><p>Answer 4:</p><p>Top Level Management CEO – Dalman</p><p>CFO – Lei</p><p>Middle Level Management</p><p>Account – reporting to Dalman and Lei</p><p>Daily Operations Manager – reporting to Dalman and Lei</p><p>First Line Management</p><p>Store Managers – reporting to Daily Operations Manager</p><p>Team Leads – reporting to Store Managers</p><p>Customer Associate – reporting to Team Leads.</p>