Steps in Processing a Refund

Steps in Processing a Refund

<p>Displaying merchandise</p><p>Checklist Now that you have completed the workplace activity, tick the boxes if you can answer ‘Yes’ to the question.</p><p>Can you …</p><p>Follow your store procedures for displaying merchandise? </p><p>Receive merchandise safely? </p><p>Explain how display layouts are planned? </p><p>Describe how displays are arranged? </p><p>Maintain displays? </p><p>‘No’ answers mean that you should review the scenario, and/or ‘On the floor’ activities. ‘Yes’ answers could contribute towards your assessment for units of competency in the Certificate II in Retail. See the following learning map for further details.</p><p>SIR20207 Certificate II in Retail I’ll take that too Page 1 of 5 On the floor – checklist © Commonwealth of Australia 2009 | Licensed under AEShareNet - S Licence Disclaimer and copyright Learning map</p><p>Scenario: I’ll take that too</p><p>Task Unit/element/performance criteria</p><p>SIRXMER001A Merchandise products 1.1 Unpack merchandise according to store policy and procedures and legislative requirements. 1.4 Identify damaged, soiled or out-of-date stock and take corrective action as required according to store procedure. 2.1 Prepare labels and tickets for window, wall or floor displays according to store policy. 2.2 Prepare tickets using electronic equipment or neatly by hand according to store procedures. 2.3 Identify soiled, damaged, illegible or incorrect labels and tickets and take corrective action. 2.4 Use and maintain electronic ticketing and labelling equipment according to design specifications.</p><p>Plan SIRXMER001A Merchandise products displays 1.2 Place merchandise on floor, fixtures and shelves in determined locations according to OHS and other relevant legislative requirements. 1.3 Display merchandise to achieve a balanced, fully stocked appearance and promote sales. 1.5 Place stock range to conform with fixtures, ticketing, prices or bar codes.</p><p>Arrange SIRXMER001A Merchandise products displays 1.2 Place merchandise on floor, fixtures and shelves in determined locations according to OHS and other relevant legislative requirements. 1.3 Display merchandise to achieve a balanced, fully-stocked appearance and promote sales. 1.5 Place stock range to conform with fixtures, ticketing, prices or bar codes.</p><p>SIR20207 Certificate II in Retail I’ll take that too Page 2 of 5 On the floor – checklist © Commonwealth of Australia 2009 | Licensed under AEShareNet - S Licence Disclaimer and copyright Scenario: I’ll take that too continued</p><p>Maintain SIRXMER001A Merchandise products displays 3.2 Replace labels and tickets according to store policy. 3.3 Maintain correct pricing and information on merchandise according to store procedures, industry codes of practice and legislative requirements. 4.1 Reset and dismantle special promotion areas. 4.2 Assist supervisor in selection of merchandise for display. 4.3 Arrange and face up merchandise as directed and according to layout specifications and load-bearing capacity of fixtures. 4.4 Identify, reset or remove unsuitable or out-of-date displays as directed. 4.5 Identify optimum stock levels and replenish stock according to store policy. 4.6 Maintain display areas in a clean and tidy condition. 4.7 Remove excess packaging from display areas. 5.1 Identify and apply correct handling, storage and display techniques according to stock characteristics and legislative requirements.</p><p>Training session: OHS</p><p>Topic Unit/element/performance criteria</p><p>Hazards SIRXMER001A Merchandise products 1.2 Place merchandise on floor, fixtures and shelves in determined locations according to OHS and other relevant legislative requirements. 4.6 Maintain display areas in a clean and tidy condition. 4.7 Remove excess packaging from display areas.</p><p>Handling SIRXMER001A Merchandise products 1.7 Ensure stock presentation conforms to special handling techniques and other safety requirements.</p><p>SIR20207 Certificate II in Retail I’ll take that too Page 3 of 5 On the floor – checklist © Commonwealth of Australia 2009 | Licensed under AEShareNet - S Licence Disclaimer and copyright Training session: Merchandising and marketing</p><p>Topic Unit/element/performance criteria</p><p>Setting up SIRXMER001A Merchandise products 1.1 Unpack merchandise according to store policy and procedures and legislative requirements. 1.2 Place merchandise on floor, fixtures and shelves in determined locations according to OHS and other relevant legislative requirements. 1.3 Display merchandise to achieve a balanced, fully-stocked appearance and promote sales. 1.4 Identify damaged, soiled or out-of-date stock and take corrective action as required according to store procedure. 1.5 Place stock range to conform with fixtures, ticketing, prices or bar codes.</p><p>Signage SIRXMER001A Merchandise products 2.1 Prepare labels and tickets for window, wall or floor displays according to store policy. 2.2 Prepare tickets using electronic equipment or neatly by hand according to store procedures. 2.4 Use and maintain electronic ticketing and labelling equipment according to design specifications. 2.5 Store ticketing equipment in a secure location. 3.1 Place labels and tickets visibly and correctly on merchandise. 3.2 Replace labels and tickets according to store policy.</p><p>Maintaining SIRXMER001A Merchandise products 3.3 Maintain correct pricing and information on merchandise according to store procedures, industry codes of practice and legislative requirements. 4.1 Reset and dismantle special promotion areas. 4.2 Assist supervisor in selection of merchandise for display. 4.3 Arrange and face up merchandise as directed and according to layout specifications and load-bearing capacity of fixtures. 4.4 Identify, reset or remove unsuitable or out-of-date displays as directed. 4.5 Identify optimum stock levels and replenish stock according to store policy. 4.7 Remove excess packaging from display areas.</p><p>SIR20207 Certificate II in Retail I’ll take that too Page 4 of 5 On the floor – checklist © Commonwealth of Australia 2009 | Licensed under AEShareNet - S Licence Disclaimer and copyright Training session: Security</p><p>Topic Unit/element/performance criteria</p><p>Systems SIRXMER001A Merchandise products 2.5 Store ticketing equipment in a secure location. 5.1 Identify and apply correct handling, storage and display techniques according to stock characteristics and legislative requirements.</p><p>Training session: Other retail equipment</p><p>Topic Unit/element/performance criteria</p><p>Display SIRXMER001A Merchandise products 1.2 Place merchandise on floor, fixtures and shelves in determined locations according to OHS and other relevant legislative requirements.</p><p>Other SIRXMER001A Merchandise products 2.2 Prepare tickets using electronic equipment or neatly by hand according to store procedures. 2.4 Use and maintain electronic ticketing and labelling equipment according to design specifications. 2.5 Store ticketing equipment in a secure location.</p><p>SIR20207 Certificate II in Retail I’ll take that too Page 5 of 5 On the floor – checklist © Commonwealth of Australia 2009 | Licensed under AEShareNet - S Licence Disclaimer and copyright</p>

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