<p>FOP I Final Study Guide- March 2013</p><p>1. List six demographics that might be listed on the patient registration form.</p><p>2. Why might a crowded waiting room be a sign of inefficiency rather than physician popularity?</p><p>3. How should charts be placed outside the exam room door to ensure confidentiality?</p><p>4. Can you ever give medical information to the patient’s spouse?</p><p>5. List three things you might do to “close the office” at night before going home.</p><p>6. What should you say to a patient who has had to wait 45 minutes in the waiting room before being seen by the doctor.</p><p>7. What would you do if you hear a co-worker using inappropriate language in front of a patient?</p><p>8. The doctor’s schedule is full, what might you say to an angry patient on the phone who wants to be seen immediately?</p><p>9. What can you say to a patient who refuses to be weighed?</p><p>10. The patient wants to know their lab results, but the doctor has not yet seen them, what should you tell the patient?</p>