Business Technology Competency Profile

1. Business TechnologyInstructional FrameworkAn instructional framework provides educators with a list of benchmark statements aligned to Common Core and national content area standards for a given course or program. The Missouri Business Technology Instructional Framework lists a sequence of content for computer applications, organized into distinct units of instruction with component evidence of mastery statements.Codes for the National Standards for Business Education are: CD = Career Development COMM = Communication CP = Computation IT = Information Technology M = Management BL = Business LawBusiness Technology Instructional Framework (2011) 1 Codes for Common Core English Language Arts and Literacy are: L = Language RI = Reading for Informational Text SL = Speaking and Listening W = Writing WHST = Writing for Literacy in History/Social Studies, Science, and Technical SubjectsCodes for Common Core Mathematics are: G-CO = Geometry: Congruence N-Q = Number and Quantity: QuantitiesBusiness Technology Instructional Framework (2011) 2 Business Technology Instructional FrameworkA. Prepare for Employment2. Common Core3. NBEA Standards1. Utilize career assessment tools (e.g., student interest survey, aptitude test)CD.I.A3.12. Analyze various business careers by looking at salary, benefits, job requirements, educational requirements, employment outlook, etc.RI 11-12.7CD.I.A.3.13. Compare and contrast career choicesCD.I.A.3.34. Investigate a potential employerCD.V.C.4.15. Prepare a resumeCD.V.B.3.36. Compose a letter of applicationW 11-12.2CD.V.B.3.37. Complete a job application)CD.V.C.4.48. Assemble a work-sample portfolioCD.V.B.3.39. Differentiate between legal and illegal pre-employment questionsBusiness Technology Instructional Framework (2011) 3 CD.V.C.3.610. Participate in a job interviewCD.V.C.3.611. Compose a follow-up (i.e., thank you) letterW 11-12.2CD.V.C.3.712. Compose letters accepting and declining a job offerW 11-12.2CD.V.C.3.10B. Develop Employability Skills1.Maintain good attendance recordCD.III.A.2.12.Interact effectively with othersCD.III.B.4.33.Respect beliefs, opinions, and rights of othersCD.III.C.3.54.Work effectively in teamsCD.III.B.4.35.Demonstrate positive behavior when given direction, criticism, and commentCD.III.E.4.2Business Technology Instructional Framework (2011) 4 6.Understand the effects of stress on job performanceCD.III.G.1.37.Demonstrate proper professional appearanceCOMM.11.A.4.48.Exhibit attributes of a consummate professional (i.e., initiative, punctuality, responsibility, dependability, honesty)CD.III.A.1.19.Apply concepts of time managementCD.III.A.1.210.Demonstrate proper business etiquetteCOMMII.A.13C. Develop Career Management Strategies1.Compare and contrast ethical, unethical, legal, and illegal business practicesBL.I.A.4.12.Explain the importance of working within organizational structures (i.e., chain of command)CD.III.B.3.33.Describe rights and responsibilities of employees and employers (including information related to OSHA, FMLA, FLSA, ADA, sexual harassment, discrimination, contracts)BL.III.B.3.1BL.III.B.3.3Business Technology Instructional Framework (2011) 5 BL.III.B.3.7BL.III.B.3.8BL.III.B.3.9BL.III.B.3.114.Describe the importance of life-long learning through continuing education and membership in professional organizationsCD.VI.A.4.55.Exhibit leadership skills through a student organization (e.g., FBLA/PBL, DECA)COMM.II.A.4.56.Utilize performance-based job evaluation instrumentsCOMM.II.A.4.37.Prepare for job separation (e.g., letter of resignation, extended leave)COMM.III.F.3.19D. Apply Effective Communication Skills1.Use correct grammar, spelling, and punctuationL 11-12.2Business Technology Instructional Framework (2011) 6 COMM.I.D.2.22.Apply proofreading and editing skillsCOMM.I.D.3.43.Select and use the appropriate communication tool for specific tasks (e.g., electronic, written, verbal)COMM.II.B.4.24.Communicate appropriately with internal and external customersCOMM.III.A.3.1COMM.III.A.3.75.Compose various business correspondence (i.e., e-mail, letter, memo)W 11-12.2COMM.I.D.1.66.Access information from professional, technical, and electronic resourcesCOMM.I.C.3.3COMM.I.C.3.57.Deliver oral presentations using appropriate toolsSL AA-12.4COMM.I.D.4.3Business Technology Instructional Framework (2011) 7 COMM.I.B.4.58.Demonstrate and interpret nonverbal communicationCOMMI.A.3.39.Demonstrate effective listening skillsCOMM.I.A.4.310.Demonstrate the ability to give and follow written and oral instructionsCOMM.I.A.1.1COMMI.C.1.8COMM.I.D.2,511.Accurately receive and relay messages in a professional mannerCD.III.D.3.512.Identify factors affecting global communications (e.g., time, culture, exchange rates, human relations skills)IB.II.A.2.2IB.III.D.3.1E. Apply Administrative Assistant SkillsBusiness Technology Instructional Framework (2011) 8 1.Effectively represent the organization to current and potential clients using appropriate customer service skillsCD.III.D.4.1CD.III.D.4.12.Manage electronic and/or paper financial recordsA.III.3.13.Establish and maintain records management systemsIT.III.1.24.Operate a 10-key calculatorCP.I.1.2IT.IV.1.15.Prepare travel, meeting and events documentsIB.I.D.3.1COMM.I.D.3.146.Maintain electronic calendaringBusiness Technology Instructional Framework (2011) 9 IT.V.1.17.Produce business documents from dictated materialCOMM.IV.3.68.Apply critical-thinking and problem-solving skills to business decisionsMAN.I.A.2.19.Explore methods for economical and efficient inventory managementA.IV.B.3-4.3F. Apply Technology to Business Applications1.Analyze and determine appropriate software applications for specific tasksIT.V.1.12.Apply advanced word processing skills to design workplace documents (e.g., mail merge, envelopes and labels, tables, reports, macros)COMM.IV.3.8COMM.IV.2.53.Design and manage databases for workplace applications (e.g., query, filter, sort, merge, generate and format reports)Business Technology Instructional Framework (2011) 10 IT.IX.2.2IT.IX.2.3IT.IX.3.3IT.IX.3.44.Design spreadsheets for workplace applications (e.g., formulas and functions, graphs and charts, links, macros)F-IF.1COMM.IV.2,55.Create and edit image, video, and audio files G-CO.4COMM.IV.2,10COMM.IV.2.11COMM.IV.2.126.Produce multimedia presentations for the workplace (e.g., sound bites, animation, transition, image download or import, video)SL 11-12.4IT.VI.1-2.1IT.VI.1-2.2IT.VI.1-2.3IT.VI.3.2IT.IV.3.37.Use desktop publishing software for workplace applicationsBusiness Technology Instructional Framework (2011) 11 IT.V.3.4COMM.IV.3.88.Create a Web page for business applicationsIT.VIII.3.119.Maintain electronic files and folders (e.g., server, workstation, shared files)IT.III.1.210.Use input technology for document production (e.g., OCR software, voice and handwriting recognition technology)IT.IV.2-4.411.Maintain and troubleshoot computer workstation (e.g., install software, scan for viruses, troubleshoot common problems)IT.II.3.212.Use online resources as a business toolCOMM.IV.2.9G. Understand Entrepreneurial OpportunitiesBusiness Technology Instructional Framework (2011) 12 1.Describe characteristics of a free enterprise economic system (e.g., ownership of property, profit motive, risk taking, competition, supply and demand)ECON.II.1.2ECONII.2.32.Compare and contrast the various forms of business ownership (e.g., sole proprietorship, partnership, corporation, cooperative)BL.IV.A.2.1BL.IV.A.2.2BL.IV.B.1.1BL.IV.C.1.23.Analyze the risks and rewards of business ownershipENTRE.I.A.3.24.Identify steps necessary to start a business (i.e., need evaluation, site selection, marketing plan, financial plan, management plan)ENTRE.IX.2.3ENTRE.IX.3.1ENTRE.IX.3.2ENTRE.IX.3.45.Explore the career implications of e-commerce for entrepreneurs and employeesENTRE.VI.D.3.3CD.III.F.3.16.Compare and contrast marketing strategies MARK.I.4.4Business Technology Instructional Framework (2011) 13

Business Technology Competency Profile

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