<p> SAO / SLO Plan SS Form 1 Program / Department: Financial Aid Department</p><p># Identified SAO/SLO Description Responsible SAO/SLO Created SAO/SLO If ‘Yes’ If ‘No’ Rubric /Criteria Assessment Assessed? Pers. Date? Plan Date? created? (Y/N) Tool? (Y/N) (Y/N) SAO Financial Aid staff provides application and Higher One Cecilia Kwan N N N Dec 2011 #1 Debit Card activation instructions in the financial aid computer lab. SAO Cecilia Kwan Y Y N May 2011 #2 Financial Aid staff provides financial aid information through workshop presentations and printed materials SAO Cecilia Kwan N N N May 2012 #3 Financial Aid staff provides in-person consultation to students SAO Cecilia Kwan Financial Aid staff confirms students eligibilities N N N Dec 2012 #4 including Satisfactory Academic Progress SAO# Cecilia Kwan Financial Aid office will request an increase in staffing in Y Y Y Dec 2010 5 order to improve the efficiency in financial aid application processing</p><p>SLO Cecilia Kwan Y Y N May 2011 #1 Student will be able to complete FAFSA accurately on- line SLO Cecilia Kwan Student will be able to navigate the financial aid N N N Dec 2012 #2 information and process on-line and from other resource SLO Cecilia Kwan N N N May 2012 #3 Student will be able to complete and submit financial aid forms and documents SLO Cecilia Kwan N N N Dec 2011 #4 Student will be able to follow Satisfactory Academic Progress to maintain F.A eligibility SLO# Cecilia Kwan Student will be able to navigate the information and N N N May 2012 5 activate the debit card on-line</p>