<p> Patricia A. Boggs 172 S. Hanover St. • Minster, OH 45865 (937)726-6343 • [email protected]</p><p>CAREER GOAL I am seeking a position that will utilize my communication, organizational, and administrative skills.</p><p>EDUCATION Masters of Business Administration Current American InterContinental University Hoffman Estates, IL  Concentration: Management  Expected Graduation: 9/2014</p><p>PROFESSIONAL SKILLS Achievements  Successfully implemented cost savings ideas that streamlined our processes and ultimately saved the company over $50,000 annually  Received safety award for bringing attention to unsafe working conditions and providing safe alternative suggestions  Successfully implemented a process for quality in the eye program for employer in order to provide customers with perfect materials and products & training in management</p><p>Administrative Skills  Proficient in Microsoft Office programs such as Word, Excel, PowerPoint, & other programs such as AS400, SAP, Iresta  Typing at a rate of 60 wpm  Trained and mentored junior employees  Took on the role of manager & Human Resource, when they were unavailable</p><p>Experience  Conducted new employee orientation to foster positive attitude toward organizational objectives  Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations  Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems Customer Service Skills  Provided assistance to customers through the management of parts and deliveries.  Provided customers with high quality products through the use of several different quality control devices and controls and an eye for detail  Ensured that products were available when the customer requires the items with the use of computerized inventory controls  Delivered products to customers to make sure they got them on time  Able to meet customers demand on the spur of a moment</p><p>EMPLOYMENT HISTORY Dannon- Shipping & Receiving; 216 S. Gate Minster, Ohio (Rick Malone) 2010 - 2012 Emerson Climate Technologies-Data Entry; 1675 Campbell Rd. (Jim Peterson) 2008 - 2010 General Parts and Accessories-Assistant Manager; (Minster, Ohio) 1995 – 2008</p><p>References James Roberts: 702 School St. Bradford, Ohio 45308 (937) 499-3824 Mark Holman 620 Dixie Lane Troy, Ohio (937) 726-7072 Kelly Diener Sidney, Ohio (937) 726-5895 </p>