<p>Chapter 4 – Product Design</p><p>Company Web Sites</p><p>Apple www.apple.com</p><p>Dell www.dell.com</p><p>Ford http://www.ford.com/</p><p>General Electric http://www.ge.com/</p><p>General Motors www.gm.com</p><p>IBM http://www.ibm.com/</p><p>Lands' End http://www.landsend.com/</p><p>3M www.3m.com</p><p>Marriott http://www.marriott.com/</p><p>McDonald's http://www.mcdonalds.com/</p><p>Nordstrom www.nordstrom.com</p><p>Prada www.prada.com</p><p>Shouldice Hospital http://www.shouldice.com/</p><p>Xerox http://www.xerox.com/ Resource Web Sites</p><p>Innovation and Design</p><p>Bad Designs http://www.baddesigns.com/</p><p>Rube Goldberg http://www.rube-goldberg.com/</p><p>Innovation.net http://www.innovation.net/</p><p>Should Exist http://www.shouldexist.org/</p><p>Inventing Modern America http://web.mit.edu/invent/www/ima/</p><p>Corporate Design Foundation http://www.cdf.org</p><p>100 Years of Innovation http://www.businessweek.com/innovation/index.html</p><p>Invention Facts and Myths http://www.ideafinder.com/history/of_inventions.htm</p><p>U.S. Patent and Trademark Office http://www.uspto.gov/</p><p>Usability www.usability.gov</p><p>The Evolution of the IPOD wheel http://news.com.com/The+secret+of+iPods+scroll+wheel/2010-1041_3-5375101.html? tag=bwol</p><p>TRIZ – Theory of Innovative Problem Solving http://www.mazur.net/triz/ http://www.triz.org/ Benchmarking</p><p>International Benchmarking Clearinghouse http://www.apqc.org/ </p><p>The Benchmarking Exchange http://www.benchnet.com/</p><p>Research & Development</p><p>Palo Alto Research Center www.parc.com</p><p>Bell Labs http://www.bell-labs.com/</p><p>3M Innovation http://www.3m.com/about3M/</p><p>IBM Research http://www.research.ibm.com/</p><p>Reliability</p><p>The Reliability Center http://www.reliability.com</p><p>FMEA http://www.npd-solutions.com/fmea.html</p><p>Center for System Reliability http://reliability.sandia.gov</p><p>Design for Manufacture and Assembly</p><p>Design and Manufacturing Institute http://www.dmi.stevens-tech.edu/</p><p>Boothroyd & Dewhurst’s DFMA site http://www.dfma.com/ Design for Environment</p><p>Extended Producer’s Responsibility (EPR) (also known as Product Stewardship) http://www.epa.gov/epr/index.htm</p><p>Sustainability http://www.epa.gov/sustainability/</p><p>Green Design http://www.ce.cmu.edu/GreenDesign/ http://www.greendesign.com/</p><p>ISO 14000 http://www.iso14000.net/</p><p>European Union Environmental Policies http://www.eea.europa.eu/</p><p>Quality Function Deployment</p><p>The QFD Institute http://www.qfdi.org/</p><p>QFD Tutorial http://www.qfdonline.com/qfd-tutorial/</p><p>International Council for QFD http://www.icqfd.org/</p><p>Technology in Design</p><p>University of Michigan's CAD/CAM Group http://www.engin.umich.edu/dept/meam/deslab/cadcam/</p><p>AI in Design http://www.cs.wpi.edu/Research/aidg/</p><p>CAD/CAM Net http://www.cadcamnet.com/</p><p>Design News http://www.designnews.com/</p>