<p> Styles of Communication</p><p>Every time we speak, we choose and use one of three basic communication styles: assertive, aggressive and passive.</p><p>Communication:</p><p>The most ______and ______form of communication is the assertive style. It's how we______express ourselves when our ______, giving us the ______to communicate without ______and ______. </p><p>When we are being assertive, we work hard to create ______solutions. We communicate our needs ______and______. </p><p>We ______about the relationship and ______situation. We know our ______and refuse to be pushed beyond them just because someone else wants or needs something from us. </p><p>Surprisingly, ______.</p><p>Behaviours that express thoughts and feelings in an ______. </p><p>You ask straightforwardly for ______, without ______</p><p>______. You give an ______"no" to things you don't want.</p><p>You can accept "______" for an answer.</p><p> Speaks ______and ______using statements. </p><p> ______</p><p> Makes ______- contact. </p><p> Uses an ______posture and a pleasant, firm voice.</p><p> Speech is ______, ______, ______and you use "I" statements. </p><p> Voice is ______</p><p>Result: ______Communication: </p><p>Aggressive communication always involves ______We may attempt to make people do what ______</p><p>(hurt) or by using ______(anger). Covert or overt, we simply want our ______. </p><p>Although there are a few arenas where aggressive behavior is called for (i.e.,</p><p>______), it will never work in a relationship. Ironically, the more aggressive sports rely heavily on ______and </p><p>______strategies. Even war might be avoided if we could learn to be more ______and ______. </p><p>Behaviours that express thoughts and feelings in a ______. </p><p>You may attempt to get your own way by using ______, </p><p>______or ______.</p><p> ______, exaggerates, ______, makes demands; ______-. </p><p> Makes ______- cold, staring, narrowed and angry. </p><p> Yells, ______, calls names, ______. </p><p> ______.</p><p> Voice may be ______, ______, harsh or cold and quiet.</p><p> You may have a ______. </p><p> You may be ______(pushing, hitting, etc…). </p><p>Result: </p><p>______</p><p>______Communication: </p><p>Passive communication is based on ______and </p><p>______at all costs. In this mode we don't </p><p>______, ______, and actually do very little. We just don't want to rock the boat. Passives have learned that it is safer not to react and better to ______. </p><p>Behaviours that do not express ______. You may give in and say "______" when you don't really want to. You may not speak up when you want something.</p><p> ______, ______, gives in or says nothing.</p><p> Makes ______- your eyes may be downcast or looking away, ______. </p><p> ______</p><p> You may have a ______with shoulder and head down and with shifting body movements. </p><p>Result: </p><p>______</p><p>______</p>
Details
-
File Typepdf
-
Upload Time-
-
Content LanguagesEnglish
-
Upload UserAnonymous/Not logged-in
-
File Pages3 Page
-
File Size-