<p> Education Ann Smith Associate of Science Degree in Accounting, May 2014 Iowa Central Community College, Fort Dodge, IA</p><p>Business Development and Client Support Identified needed improvements for customer management system. Developed process to incorporate portfolio reviews for each in- person client appointment. Enabled team members to offer additional products increasing sales revenues and expanding local Target: book of business. Account Executive Conducted research of inquiries for both internal and external customers. Applied analysis of information to resolve outstanding issues and items in an objective and timely manner.</p><p>Operations Specialist Relied upon to coordinate the schedules, events and efforts of three regional vice presidents. Required strict attention to detail as well Profile: as thorough understanding of all business lines and partner service Expert communicator able providers. to listen and exchange information resulting in Organized client files, crafted correspondence and provided other 100% customer satisfaction. basic office support duties as assigned. Represented interests and Gifted relationship builder priorities of management while providing follow up on various who understands the projects. importance of providing the clients continual quality Employment History customer service. Strategic, 05/11 – Present Insurance Specialist, ABC Insurance enthusiastic leader who can Fort Dodge, IA accomplish multiple assignments at the same 09/08 – 05/11 Sales Manager, ABC Company time. Fort Dodge, IA</p><p>03/05 – 09/08 Team Member, Target Fort Dodge, IA</p><p>01/03 – 03/05 Server, ABC Restaurant Fort Dodge, IA</p><p>Skills th 2345 North 27 Street  Critical Thinking Fort Dodge, IA 50501  Active Communication (515) 555-5555  Problem Solving [email protected]  Social Perceptiveness  Computer Proficient  Familiar with Microsoft Office package</p>