<p> Job Family: 31-0000 Healthcare Support Occupational Group: 31-1010 Healthcare Support</p><p>OCCUPATION PROFILE</p><p>JOB FAMILY: HEALTHCARE SUPPORT</p><p>OCCUPATIONAL GROUP: HEALTHCARE SUPPORT</p><p>OCCUPATION: HOME HEALTH AIDES 31-1011</p><p>BROADBAND LEVELS: Level 1 – Pay Band 002 Level 3 – Pay Band 004</p><p>DESCRIPTION</p><p>This is work providing routine, personal healthcare in the home or in a facility under the direction of a licensed health care practitioner.</p><p>Some positions in this occupation may be responsible for coordinating work and supervising employees.</p><p>EXAMPLES OF WORK</p><p>Supervises employees by assigning work, reviewing progress and assessing performance.</p><p>Takes height, weight or conducts routine laboratory tests.</p><p>Changes bed linens, washes and irons patient's laundry, and cleans patient's quarters.</p><p>Assists patients with activities of daily living.</p><p>Administers prescribed oral medication and/or applies preparations and treatments under written direction of licensed healthcare practitioners/providers.</p><p>Purchases, prepares, and serves food for patient and other members of family.</p><p>Collects and records health information and services performed.</p><p>Entertains patient, reads aloud, and plays cards and other games with patient.</p><p>Performs variety of miscellaneous duties as requested.</p><p>Calibrates and maintains equipment as directed.</p><p>Page 1 of 4 Job Family: 31-0000 Healthcare Support Occupational Group: 31-1010 Healthcare Support</p><p>As a licensed midwife, may provide collaborative prenatal and postpartal care to pregnant women not at low risk in pregnancy, labor, and delivery, within a written protocol of a physician licensed under Chapter 458 or 459, Florida Statutes.</p><p>As a licensed midwife, may provide family planning and well-woman care by providing care, support, and information to women regarding their overall reproductive health.</p><p>Prepares written plan of action with family to ensure continuity of medical care throughout labor and delivery and to provide for immediate medical care if an emergency arises.</p><p>EXAMPLES OF JOB CHARACTERISTICS</p><p>Assisting and Caring for Others Providing assistance or personal care to others. Performing General Physical Activities Performing physical activities that require moving one's whole body, such as in climbing, lifting, balancing, walking, stooping, where the activities often also require considerable use of the arms and legs, such as in the physical handling of materials.</p><p>Handling and Moving Objects Using one's own hands and arms in handling, installing, forming, positioning, and moving materials, or in manipulating things, including the use of keyboards.</p><p>Establishing and Maintaining Developing constructive and cooperative Relationships working relationships with others.</p><p>Documenting/Recording Information Entering, transcribing, recording, storing, or maintaining information in either written form or electronic/magnetic recording.</p><p>Monitor Processes, Material, Monitoring and reviewing information from Surroundings materials, events, or the environment, often to detect problems or to find out when things are finished. Communicating With Persons Outside Communicating with persons outside the the Organization organization, representing the organization to customers, the public, government, and other external sources. This information can be </p><p>Page 2 of 4 Job Family: 31-0000 Healthcare Support Occupational Group: 31-1010 Healthcare Support</p><p> exchanged face-to-face, in writing, or via telephone/electronic transfer.</p><p>Implementing Ideas, Programs, etc. Conducting or carrying out work procedures and activities in accord with one's own ideas or information provided through directions/instructions for purposes of installing, modifying, preparing, delivering, constructing, integrating, finishing, or completing programs, systems, structures, or products.</p><p>EXAMPLES OF KNOWLEDGE, SKILLS AND ABILITIES</p><p>Service Orientation Actively looking for ways to help people</p><p>Social Perceptiveness Being aware of others' reactions and understanding why they react the way they do</p><p>Active Listening Listening to what other people are saying and asking questions as appropriate</p><p>Speaking Talking to others to effectively convey information</p><p>Writing Communicating effectively with others in writing as indicated by the needs of the audience</p><p>Interviewing Ability to interview clients and obtain medical history</p><p>Documenting/Recording Information Enters, transcribes, records, stores, or maintains information</p><p>Time Management Managing one's own time and the time of others</p><p>Judgment and Decision Making Weighing the relative costs and benefits of a potential action</p><p>Problem Identification Identifying the nature of problems</p><p>Page 3 of 4 Job Family: 31-0000 Healthcare Support Occupational Group: 31-1010 Healthcare Support</p><p>Coordination Adjusting actions in relation to others' actions</p><p>Management of Personnel Resources Motivating, developing, and directing people as they work, identifying the best people for the job</p><p>Equipment Selection Determining the kind of tools and equipment needed to do a job</p><p>Customer and Personal Service Knowledge of principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques</p><p>Medical Terminology Knowledge of basic medical terminology/techniques</p><p>LICENSURE, CERTIFICATION OR REGISTRATION REQUIREMENTS</p><p>EFFECTIVE: 10/01/2002 History: 07/01/2002</p><p>Page 4 of 4</p>