<p>System Administrator Location: Fort Meade, MD Clearance Required: Active Top Secret with Polygraph (TS/SCI, FSP) Anticipated Start Date: Immediate, Pending customer approval</p><p>This position is for personnel to staff the Ticket Management team, which issues, maintains and revokes public key certificates. Specific tasking will include coverage in the following areas:</p><p>• Issue PKI PINs, assist with downloads, revocations of PKI certificates and troubleshooting for users. Also perform basic troubleshooting for Server certificates or gather information in regards to server certification problems for escalation to the next level (e.g., Tier III) • Maintain, hand out and take returns of RSA tokens for users from each kiosk at the customer site in support of DoD Scorecard and STE/STN (CDPID) mission requirements. • Issuance of DoD PKI software PKI certificates on the Unclassified network and National Security System (NSS) Token with PKI certificates on the SIPRNet network. Also issue Server certificates for both networks. • Provide Tier 2/Tier 3 ticketing support for all customer-facing services (including CASPORT, Gatekeeper, DRM, and IAA Service Provider). • Work closely with senior Computer Science personnel to provide technical support and assistance in limited phases of any of the specialized functions (systems analysis, equipment analysis, programming) in the career field, or in the installation and/or operation of data processing systems.</p><p>Experience Required: • Bachelor’s Degree or higher in computer engineering or in a field related to the computer engineering or computer science disciplines plus 3 years System Administration experience. An additional 4+ years of System Administration experience may be substituted for the degree for a total of 7 years. • 2 years’ experience with PKI authentication services</p><p>Critical Skills: • Knowledge or skill relevant to basic computer operations • Attention to detail and time management • Excellent communications skills (via telephone, email or other applications)</p><p>Desired Skills: • Ability to work independently to triage issues and prioritize tasks • Strong organizational and time management skills, including the ability to multi-task and work independently with minimum supervision to meet deadlines</p><p>PCI Strategic Management is a premier management consulting firm that assists organizations in defining and executing their strategic vision. PCI is a veteran-owned small business providing professional services, technical solutions, and management consulting primarily to the U.S. Department of Defense and Intelligence Community Clients.</p><p>PCI is headquartered in Columbia, MD and is an Equal Opportunity Employer.</p>