<p> Tutor Information and Guidelines</p><p> Students’ needs are primary. When a new student comes into the lab, tutors must stop any personal activities to attend to them. This includes helping them get their work printed.</p><p> Always wear your tutor name badge.</p><p> Sit at tables and face the door.</p><p> Look up and smile at students who enter and if you are free ask, “Can I help you?”  Have students log in</p><p> If all tutors are busy, please indicate that the students should sign the waiting list and that you will help them ASAP.</p><p> When there is more than one tutor free, the tutor who has been free the longest should go to Sheila and ask if she needs help. (Sheila has instructions to use any available tutor.)</p><p> Tutors who are assigned to no lab must let Sheila know where they are. They must be in the Learning Center area at all times, not in the free use area. </p><p>Computer Use – New Policy</p><p> Computers are primarily for student use. Therefore, tutors may be at computers to help students.</p><p> The computers are also meant to be used by tutors to familiarize themselves with our software—Access 21st Century, Plato (has material for many disciplines) and ESL- Focus on Grammar. Accounts will be created for you. The purpose of this exercise is for tutors to be able to recommend exercises that they believe students might benefit from.</p><p> Tutors may use computers or do homework providing that they have already put in ½ hour with English/ESL/math etc. software on that day and there are no waiting students.. Tutors need to properly sign in to the programs so that there is a record that they have done the half hour. Academic Learning Lab Procedures*</p><p> Tutors should be stationed in a visible area, where the student can see the tutor and vice versa. </p><p> When tutors are covering the Learning Lab, they must go over and greet all students approaching the lab for assistance.</p><p> Kindly inform the student that you are there to assist them with their academic material. If it is a question out of your discipline which you cannot answer, provide them with our tutoring schedule and send them to the appropriate lab.</p><p> During free-time the tutor must go to the Individual Use computer commons and promote our services to students working on academics.</p><p> Students working in the Learning Lab cannot browse the internet for non- academic work.</p><p>Tutors Not on Duty</p><p> Tutors who are not working should not be in the Writing, Math or Reading Lab unless they are signed in and receiving help as a student.</p><p> Friends of tutors may not be in the Writing Lab unless they are punched in and logged in and are there to be helped </p><p> Tutors without Mission ID numbers needing to use computers should use those open to the public upstairs in the Library.</p><p>Policy on Tutors Doing Homework</p><p> Tutors may do homework only after they have put in ½ hour on our software on that day, and if there is more than one tutor in the lab that is not busy. In other words,  Tutors may not do their own homework when they are helping a student</p><p>* If you are drafted into the Learning Lab, ask Sheila for instructions. </p>