<p> Identify and record vehicle options, including trim level, paint code, transmission, accessories, and modifications. Identify safety systems; determine replacement items Lesson Plan for CRT 101 DAMAGE ANALYSIS, ESTIMATING AND CUSTOMER SERVICE Course HS Title: Damage Analysis, Estimating And Customer Service Program: KCTCS Courses included in HS Title: (Lesson is prepared for course highlighted.) KCTCS Course No. KCTCS Course Title</p><p>Introduction/Conte This lesson will instruct the student on how to identify and record vehicle options, xt including trim level, paint code, transmission, accessories, and modifications, identify safety systems, and determine replacement items. Knowledge of these techniques and the skills required to correct problems associated with this task are necessary for a student to acquire if they wish to compete for high paying, high skilled jobs in a Collision Repair Facility. Entry level technicians need to be able to perform this task to 100% accuracy. Incorrectly performing this task can lead to an automobile accident or create customer satisfaction issues. Prepared By School Date:</p><p>Lesson Grade Level No. Students No.IEP's: Length:</p><p>Task Identify and record vehicle options, including trim level, paint code, transmission, accessories, and modifications. Identify safety systems; determine replacement items</p><p>N Objective o. Given the proper tools and instruction, the student will be able to identify and record vehicle options, including trim level, paint code, transmission, accessories, and modifications, identify safety 1 systems, determine replacement items, and pass a written test covering the task with 100% accuracy.</p><p>Connections: New Common Core: RST 11-12-2 RST 11-12-3 New Common Core Technical TD-SYS-1 TD-OPS-3 New Science Standards HS-PS2-3. Skills Standards: OC002 EG011 INSTRUCTIONAL MATERIALS/TECHNOLOGY </p><p>Teacher Designed Materials and Other Handouts</p><p>Textbooks and Workbooks Author Title/ISBN No. Edition Publisher Pages Various Damage Analysis and Estimating Third Delmar 18 Duffy Collision Repair Fundamentals 2008 Delmar 474-475</p><p>Equipment Quantity Item Source</p><p>Content/Presentation/Demonstration Outline Instruct students that identifying and recording vehicle options, including trim level, paint code, transmission accessories, and modifications is necessary for ordering the correct parts. Many parts are specific to trim packages and options. Let them know that extra labor operations may be necessary for vehicles with different options and trim combinations. Also, explain to students that if the vehicle has been modified, extra labor time and operations may be necessary to work around the modified area. Tell them at least three copies of the written estimate should be made shop copy, insurance company copy, and customer copy. An estimate is an approximate bid for a given period of time, usually for 30 days. Let them know that the reason for a given time period is that part prices change and damaged parts can deteriorate. Tell students that the safety systems on the vehicle must be identified during the appraisal process. The vehicle may have single or dual air bags, and it may have any number of side protection air bags. Some vehicles have knee or foot air bags also. Explain that the vehicle may have seat belt tensioners. These tensioners typically deploy with the air bags. Instruct students that each manufacturer has specific recommendations about which parts must be replaced following an air bag deployment and which parts can be inspected and replaced if damaged. Let students know that the best way to identify which safety systems are on the vehicle is from the VIN number. Explain that one of the digits in the VIN number tells what restraint systems are on the vehicle. Tell students that seat belts must be inspected. Have them consult the manufacturer’s recommendations for replacement criteria. Let them know that overstressed, frayed, or damaged seat belts must be replaced. Instruct them that different manufacturers have different requirements for inspection and repair of air bag systems after a deployment. Some manufacturers, but not all, require all sensors to be replaced on some models and certain years. Let them know that currently, deployed air bags cannot be rebuilt or reconditioned.</p><p>Applications/Practice 1 Refer to content</p><p>Evaluation and feedback Prior to Testing or Lab Work 1 Objective 1. / Formative assessment / Instructor will observe students as they practice the procedure to assure correct procedure and safety practices are being followed. A checklist will be utilized to chart student progress on the task. Questioning techniques will be utilized as necessary to demonstrate student comprehension / Adaptations and/or accommodations for special needs students will be added if required.</p><p>STUDENT ASSESSMENT: (Assess student progress with performance criteria.) Objective 1 / Summative assessment / written test questions on stated objective / adaptation and / or 1 accommodations for special needs students will be added if required</p><p>IMPACT--Reflection/Analysis of Teaching and Learning: (How did students’ progress in relation to the state objectives? Was the instruction successful? Analyze samples of student work particularly that which is unsatisfactory, for the purpose of planning further instruction.)</p><p>REFINEMENT--Lesson Extension and Follow-up: (To be filled in as the lesson is modified during initial planning and/or during the teaching learning process.)</p>