<p>Dear Abby Merschman, </p><p>Thank you for contacting Kmart. We appreciate hearing from you. </p><p>I apologize that you are having a hard time using coupons at your local Kmart store. Below I have posted our coupon policy. </p><p> Kmart's Print-at-Home Internet Coupon Acceptance Policy Effective March 1, 2009, Kmart will accept industry-standard, secure print-at-home coupons. This will provide additional benefits and incentives to our customers to help them save their money at Kmart. </p><p>Due to the continuing shift in utilizing online facilities, allowing the redemption of print at home coupons is becoming a larger more important aspect to the budget wise customer. But there is a significant risk in fraudulent alerted coupons. It is critical that the following guidelines be understood and followed to identify coupons that will not be accepted by the Kmart register operators.</p><p> Kmart can only accept print-at-home coupons if they scan properly at checkout. Legitimate printable coupons are delivered using special software designed to print a properly rendered barcode on the coupon and limit the number of coupons printed. If the coupon dos not scan properly it cannot be accepted</p><p> Kmart will not accept coupons for more than about 75% of a product's value. For example, a $2 off coupon for a product that sells for $2.25 is unlikely to be legitimate. If there are exceptions, Kmart is usually provided advance notice by the manufacturer.</p><p> Coupons will be rejected if they appear distorted or blurry, altered in any way, or are obvious duplicates.</p><p> Kmart will not accept " FREE product" (no purchase required) print-at-home coupons. It is currently an industry practice not to produce print-at-home manufacturer's coupons for free product. Buy-one-get-one-free coupons and other values that have a purchase requirement are acceptable</p><p> Kmart's Double Coupon Acceptance Policy </p><p>Double Manufacturer Coupons Up to & including $2 value! </p><p>Amount of credit from doubling a coupon cannot exceed the current retail price of a single item. </p><p> · No cash or in-store purchase credit will be awarded for any amount exceeding the retail price of the item. </p><p> · Limit 1 coupon for each item purchased. </p><p> · Only 1 coupon will be doubled per item. </p><p> · You may only purchase 4 of the same item using double coupons. </p><p> · Buy One, Get One offers, Kmart Savings coupons and Kmart Store coupons are excluded from this promotion. </p><p> · Coupons do not apply to sales tax. </p><p> · Limit 25 coupons per customer per day. </p><p> Offer excludes products prohibited by law, including but not limited to alcohol, tobacco, and prescription medication.</p><p> not valid on non-merchandise, federal or state regulated items, prior purchases, Lands’ End, Sears merchandise rung on Sears registers within Kmart and Kmart.com.</p><p> In the event of a return, coupon savings may be deducted from the refund. </p><p> Effective 7/5/09: double coupons are accepted with a minimum $25 grocery purchase.</p><p>I apologize for any inconvenience this issue has caused you. Thank you for shopping at Kmart. We appreciate hearing from you. </p><p>Sincerely, </p><p>Kim-Marie S. Sears Holdings Corporation </p>