<p>Professional Business Writing – FALL 2016</p><p>Instructor: Ms. Ceil Goldberg Course: ENGL 394, Section 0301 (11:00-11:50) Section 0402 (12:00-12:50) Section 0501 (1:00-1:50) Tawes Computer Lab 0230</p><p>Email: [email protected] Web site: www.engl-pw.umd.edu\ ELMS: All course material is posted on Ms. Goldberg’s 394 ENGL Phone Messages: 301-648-2248 (cell phone) Office Hours: Room # -1236 M & W: 2:00-3:00</p><p>Welcome to ENGL 394 Business Writing in the Professional Writing Program (PWP). Did you know that working professionals often spend more than 50% of their time writing or responding to someone else’s writing, and managers spend even more time writing---nearly 80%? To be successful in today’s working world, you must be able to convey your ideas in a readable, informative, and persuasive style. Good writing gives your ideas visibility and authority within an organization. </p><p>This course is intended to strengthen your skills as writing professionals and prepare you to step into the workplace ready to plan, organize, research, write, and edit various documents. Because business communication takes many forms, we will consider a variety of documents, including resumes, cover and job application letters, good news and bad news memos, and proposals, among others. </p><p>The Professional Learning Objectives of this course are designed to turn you into successful writing professionals. As a result of this course, students will: </p><p>• Analyze a variety of professional rhetorical situations and produce appropriate texts in response, ,i.e. documents (letters, memos resumes, reports, emails). • Understand the stages required to produce competent, professional writing through planning, drafting, revising, and editing. • Gather research information in libraries, on the Internet, and through other print or media sources; Identify and implement the appropriate research methods for each writing task. • Practice the ethical use of sources and the conventions of citation appropriate to each genre. • Write for the intended readers of a text, and design or adapt texts to audiences who may differ in their familiarity with the subject matter. • Demonstrate competence in Standard Written English, including grammar, sentence and paragraph structure, coherence, and document and be able to use this knowledge to revise texts. • Construct valid and persuasive arguments appropriate to the audience and purpose of the document, reflect the degree of available evidence, and take account of counter arguments.</p><p>• Incorporate feedback from instructor and peers, and collaborate with peers in group work. </p><p>Text: There will be a course pack. All assignments will be posted on ELMS. Course pack ONLY AVAILABLE at BOOKHOLDERS, Baltimore Ave (RT 1). Not found on Campus Bookstore. Optional: Any academic handbook. Rosen, The Academic Writers Handbook; ISBN: 0321338316, is particularly valuable. </p><p>Assignments: Please note that there is no final exam. As part of your professionalism grade, you are expected to do all assigned reading and writing assignments. </p><p>You will complete eight* assignments during the semester. Your grade will be based upon a total of 300 points. The major research project due at the end of the course may be done individually or in groups up to three. The PWP specifically requests that each student produce at least six assignments and a minimum of 25 pages of original writing. All assignments must be completed to pass the course.</p><p>The assignments are as follows: 1. Self-Reflection Essays* = 20 2. Office E-mail* = 10 3. Bad News Memo or Good News Memo* = 20 4. Group research proposal, business plan or marketing plan: 2 parts* Part 1: Beginning Project Memo = 20 Part 2: Outline of Paper = 30 Part 3: Final Paper = 70 5. Resume /Cover Letter /Prospecting Letter* = 60 Complaint Letter = 20 6. Oral Presentation* = 20 7. Professionalism: participation, class attendance, class assignments = 30 300 pts</p><p>All specific assignments will be accompanied by detailed instructions. These will be posted on ELMS or found in your course pack. I must approve all research topics for the final project. Topics may not be changed without my prior approval. </p><p>Note: Please make sure to keep either a paper or electronic copy of all your drafts, revisions and completed assignments until the end of the semester when you receive your grade. There are times when I might need to see the various drafts, and occasionally, a paper gets displaced. Grading: Course grades will be determined by the total points accumulated out of 300. Each assignment will receive a numerical score, which can be translated into a letter grade by dividing the number of points earned by the total number of points for the assignment. For example, 18/20=90. Since different skills will be emphasized in different assignments, you may find that you fare better on some assignments than others. If you don’t do well in one assignment, you can bring up your score in another.</p><p>Note: The course is designed to give more weight to the later assignments, i.e., final project and oral presentation, which combined with class participation, equals 50% of the grade. Although you may do well in the beginning, you must keep up your efforts all the way through the course.</p><p>Final grades are not open to bartering or negotiation; they will not be changed unless there is a mistake made in computation. The final grade is determined by a number of factors, including accumulated points, your final project, class attendance, homework, peer review and class participation. </p><p>FINAL PROJECTS and FOLDERS must be turned in NO LATER than 24 Hrs. AFTER the Due date; otherwise the final project will automatically be downgraded to 50%. I cannot give you a grade if you have not turned in your folder!</p><p>Grading Standards Four broad evaluative criteria determine the grade students receive on their papers: 1. Purpose and Audience—the degree to which the writer conveys the paper’s purpose; the degree to which the writer uses appropriate tone, style, and content for a clearly intended audience. 2. Content—the use of effective evidence to support the main points of the paper. 3. Format—the overall structure of the paper, including the appropriate format for the specific assignment. 4. Mechanics/Readability—skills such as style, mechanics, sentence and paragraph coherence; the degree of ease with which the reader can understand the document. </p><p>Papers receiving A and B grades need to be virtually error-free. Check your work before handing papers in; do not let careless mistakes and typographical errors ruin your overall effort. </p><p>The A Paper  Clearly fulfills its purpose and accommodates itself well to the intended audience.  Uses persuasive, detailed evidence. The reasoning is thoughtful and exhibits insight. Citations are used appropriately and frequently when factual information is presented.  Flows well. Paragraphs are well developed and logically follow those preceding them. The conclusion makes sense. Headings are used appropriately throughout the document. The paper is formatted appropriately.  Writing is clear and structurally sound. It contains few or no mechanical errors. The reader can easily understand and follow the writer’s points. The B Paper  Assignment has been followed and fulfilled but in a somewhat predictable way. A sense of clear audience and purpose may be lacking throughout the paper.  Reasoning is thoughtful but not complex. The paper may not contain enough details to support its main point. Factual material may be cited but not all the time.  Introduction and conclusion are clear. Although some of the paragraphs are well developed, some may need more work. The format is basically sound but may contain some errors or omissions. The paper contains some headings but not enough to help the reader navigate through the document.  Sentence structure is basically correct. Serious sentence errors are minimal, though some may exist. The reader can fairly easily comprehend the writing but may have to struggle at some points in the document. </p><p>The C Paper  Assignment has been minimally followed, but purpose and/or audience may be unclear.  Supporting evidence is weak; may lack some important factual information.  Citations may be lacking or used inappropriately.  Some organizational pattern may be present, but it may not be clear. Business format may be lacking, including use of appropriate headings throughout.  Sentence structure may be adequate at times but could be improved with effective use of subordination, sentence variety, and modifiers. Some comma splices and fragments may be present. The paper contains errors in spelling, mechanics, and/or grammar. Sentences and paragraphs may be long and convoluted. The reader has to struggle to get meaning from this paper. </p><p>The D Paper Sense of purpose and audience is limited or non-existent. Necessary evidence may be missing or out of order. Citations are not used or are used inappropriately. Organization is not obvious. The introduction and conclusion may be unclear or missing. Paragraphs may not be well developed; transitions may be missing. Correct business format is not apparent, and appropriate headings are missing. Numerous errors in grammar, spelling, and punctuation may occur. Sentences and paragraphs are long and cumbersome. The reader cannot grasp the meaning of this paper easily or at all. The F Paper  Does not fulfill assignment.  Contains little or no evidence.  Exhibits little or no logical organization. Business formatting, including headings, is non- existent.  Contains many errors in grammar, spelling, and/or punctuation. The reader cannot comprehend its meaning at all. </p><p>See undergraduate catalogue for description of grades, e.g., A+, A, A-, etc.: http://www.umd.edu/catalog/index.cfm/show/content.section/c/27/ss/1584/s/1534 Revision Policy You learn from revising your papers, especially when using the feedback of your peers or professors. If I have specifically asked for a revision of a paper because of its poor quality, your new grade can be no higher than a C-. You also will need to schedule a teacher conference with me before writing a revision. There will be no revisions for cover letters, resumes and final projects.</p><p>Students receiving a grade of C or higher will not have an opportunity to revise their papers after they have been submitted and returned. There will be an opportunity for extra credit at the end of the semester by writing an additional assignment, most likely a memo. The additional memo counts for 3 extra points and will be added into your total number of points divided by 300.</p><p>Sometimes, a paper will be marked WC, which means withhold credit. Usually such a paper is filled with errors in organization, mechanics, sentence structure, etc., that makes it ungradeable; it basically is an F. You will be allowed to rewrite it, but consider that your new grade can be no higher than a C-.</p><p>Remember: Revisions must incorporate the suggestions on improving the entire paper—its organization, sentence structure, content and mechanics. If you hand in a revision that is simply a copy of my corrections for spelling, grammar, or mechanics, you will not receive credit.</p><p>394 ENGL Folders: All your work (notes, memos, student examples, assignment sheets, drafts, and graded versions) must be kept in a folder. At the end of the semester, your folder is turned in to me. Make a complete copy for yourself. Final grades cannot be released unless the complete folder has been submitted. You may retrieve your folder in the PWP office after final semester grades are recorded and finalized. Folders left beyond the middle of the next semester will be destroyed. </p><p>Professionalism: Class Attendance/Participation/Peer Review/Homework</p><p>This course helps prepare you for a professional workplace. I expect you to treat the classroom as a professional environment and your peers as professional colleagues. This translates to arriving on time for class, being prepared for the day’s work as well as being actively engaged in our professional writing class. </p><p>Communication about this course: Faculty and advisors use email to convey important information, and students are responsible for keeping their email address up to date, and must ensure that forwarding to another address functions properly. Failure to check email, errors in forwarding, and returned email are the responsibility of the student, and do not constitute an excuse for missing announcements or deadlines. </p><p>The absence of appropriate professional behavior will result in a decline in this part of your grade. If your score falls between grades, your degree of professionalism in class may determine the final grade. All papers must be original; they cannot be recycled from another class, and peer edits and rough drafts should accompany all papers (unless instructed otherwise)</p><p>Do not wait until the end of the semester to discuss concerns. Take advantage of regularly scheduled office hours to discuss progress, problems, grades, or any other concerns. </p><p>The following categories are worth a combined total of 30 points. By deciding to skip class or coming to class unprepared or without your assignments, it will affect your final professionalism grade. For every missed assignment or unprepared class, two (2) points will be deducted from your overall participation grade. This is a workshop class, which means that students learn by doing and from each other. If you’re not there, you miss out. </p><p>Peer Review: Peer review is particularly important in this workshop course. If I assign a peer review of any assignment, take it seriously: follow the revision rules, mark up your peer’s paper and use constructive criticism when writing feedback. At least three (3) out of seven assignments will be peer-reviewed.</p><p>Class Attendance: You are allowed three (3) absences during the fall session. Any further absences will lower your overall class participation/attendance grade. For every day that you miss class beyond the allowed absence, five (5) points will be deducted from the 30 points. </p><p>**Note: You are expected to be present for the scheduled library session and for all end-of-the-semester oral presentations. If you are not in class for these sessions, your overall class participation will be lowered from a possible high of 30 to 15.</p><p>Missing Class: You are responsible for all assignments. It's a good idea to exchange phone numbers and e-mails with at least two of your classmates as it is not my responsibility to provide you with missed information and assignment sheets. </p><p>Note: Absence from class does not excuse you from submitting work due that day. If an assignment is due and you are not in class, put the material in the student basket in the PWP office in Tawes. Obviously, illness (documentation must be provided by a medical doctor); religious holidays and college functions (with documentation) will be taken into account.</p><p>Below are the policies on unexcused and excused absences, as well as tardiness. Please note that missing more than two weeks’ worth of class for any reason may result in a zero for the participation/professionalism portion of your grade and may jeopardize your overall course grade. If you are absent, it is your responsibility to find out what you’ve missed. </p><p>Unexcused Absences. You may take up to one week’s (3) worth of no-questions-asked absences per semester for both the expected (i.e., being the best man in your brother’s wedding) and the unexpected (i.e., a flat tire). If possible, especially regarding medical absences, I would appreciate receiving an email prior to your absence letting me know what day(s) you will not be there. When you return to class, you must present a self-signed note acknowledging that on your honor, the information is true and correct.</p><p>If you take a no-questions-asked absence, however, you are still responsible for whatever material was covered in class. If a major scheduled grading event (assignment due, in-class workshop/peer review, presentation) is scheduled for that class period, and you don’t show up and don’t have a university-sanctioned excuse (see below) then you will lose the points for that activity. </p><p>Excused Absences. The University excuses absences for your own illness or the illness of an immediate family member, for your participation in university activities at the request of University authorities, for religious observance, and for compelling circumstance beyond your control. Documentation is required for all excused absences. If you have an anticipated excused absence, you must let me know in writing in advance. </p><p>Absence for one class due to your own illness: The University requires that you provide a self- signed note attesting to the date of your illness, with an acknowledgment that the information provided is true. Providing false information to University officials is prohibited and may result in disciplinary action. The Health Center has an online form (http://www.health.umd.edu/sites/default/files/Class%20Excuse110.pdf).</p><p>Absence from more than one class because of the same illness: You must provide written documentation of the illness from the health care provider who made the diagnosis. No diagnostic information shall be given. The provider must verify dates of treatment and indicate the time frame during which you were unable to meet academic responsibilities.</p><p>Non-consecutive medically necessitated absences from more than a single class: Such absences may be excused provided you submit written documentation for each absence as described above, verifying the dates of treatment and time frame during which you were unable to meet your academic responsibilities. However, as also noted above, if you miss too many classes—even if excused—though you are technically eligible to make up the work, in practice students are rarely able to do so. </p><p>Late Assignments: Papers are due by the beginning of the class on dates marked. Grades for papers not turned in on time are marked down by 5% for every day late, including weekends. I will not accept emailed papers. Moreover, no papers will be accepted after I have returned graded papers to the class. Exceptions will only be made in cases of emergency or illness upon receipt of documentation from a doctor or an adviser, along with a memo detailing the reasons for your absence.</p><p>Late to class: Tardiness is not acceptable, in the same way tardiness is not acceptable in a professional work environment. You have a window of 5-10 minutes. If you are persistently late, it will affect your participation grade. Two lates are equal to one absence. For those of you who have classes across campus and need more time to arrive in class, please speak to me. Cell phones/ Blackberry/Laptops Please TURN OFF your cell phones/Blackberries, etc. NO TEXTING during class. </p><p>Food and Drink: Don’t show up with either! Water only in a bottle or sealed cup Technology Issues: Please remember that technology can fail. Computer or printer problems are never an acceptable excuse for late work. You know when your assignments are due and plan accordingly. Don’t come to class with the intention of printing out your assignment in the classroom. </p><p>Statement on Plagiarism: "The University of Maryland, College Park has a nationally recognized Code of Academic Integrity, administered by the Student Honor Council. This Code sets standards for academic integrity at Maryland for all undergraduate and graduate students. As a student you are responsible for upholding these standards for this course. It is very important for you to be aware of the consequences of cheating, fabrication, facilitation, and plagiarism. For more information on the Code of Academic Integrity or the Student Honor Council, please visit http://www.studenthonorcouncil.umd.edu/whatis.html."</p><p>Plagiarism means using the exact words, opinions, or factual information from another person without giving the person credit. It also includes using or referring to somebody’s website, magazine, book, newspaper, visual or graphic, song, movie, TV program, computer program, letter, advertisement or any other medium. </p><p>Violations of the University’s honor code will result in an automatic F for the assignment and referral to the Honor Council. Violations will result in an XF for the course and possible expulsion from the University. </p><p>Remember, cheating, plagiarism or other types of fabrication are never worth it.” Definitions for plagiarism, fabrication, cheating, etc. can be found at: http://www.ugst.umd.edu/courserelatedpolicies.html</p><p>Submission Guidelines: ALL PAPERS MUST BE TYPED. No handwritten papers.  You can’t print in a computer lab classroom unless you have a Terrapin Express account. Do not, under any circumstances, come to class with a request for free printing.  All pages should be stapled together in correct order. I do not carry a stapler.</p><p>The Writing Center: The Writing Center, located on the first floor of Tawes, offers individual or small group sessions on all stages of writing, including developing, focusing and organizing ideas, and revising and editing. It is best to make an appointment rather than show up. Decide beforehand what you want to work on: Writing Center tutors are not there to edit, rewrite or proof your paper</p><p>Accommodating Special Needs: The University of Maryland is committed to providing appropriate accommodations for students with disabilities. Students with a documented disability should inform the instructors within the add-drop period if academic accommodations are needed. You are expected to meet with your instructor in person to provide them with a copy of the Accommodations Letter and to obtain your instructor’s signature on the Acknowledgement of Student Request form. You and your instructor will plan together how accommodations will be implemented throughout the semester. To obtain an Accommodation Letter prepared by Disability Support Service (DSS), a division of the University Counseling Center, please call 301-314-7682, e-mail [email protected], or visit the Shoemaker Building for more information. </p><p>Copyright notice: Class lectures and other materials are copyrighted. They are the property of the instructor - do not sell them, do not post them on a website. They may not be reproduced for anything other than personal use without written permission from the instructor. Copyright infringements may be referred to the Office of Student Conduct. </p><p>Academic accommodations for students who experience sexual misconduct: The University of Maryland is committed to providing support and resources, including academic accommodations, for students who experience sexual or relationship violence as defined by the University’s Sexual Misconduct Policy. To report an incident and/or obtain an academic accommodation, contact the Office of Civil Rights and Sexual Misconduct at 301-405- 1142. If you wish to speak confidentially, contact Campus Advocates Respond and Educate (CARE) to Stop Violence at 301-741-3555. Disclosures made to faculty are not confidential and must be reported. For more information: http://wwwumd.edu/Sexual_Misconduct/.</p><p>Diversity: The University of Maryland values the diversity of its student body. The University is committed to providing a classroom atmosphere that encourages the equitable participation of all students regardless of age, disability, ethnicity, gender, national origin, race, religion, or sexual orientation. Potential devaluation of students in the classroom that can occur by reference to demeaning stereotypes of any group and/or overlooking the contributions of a particular group to the topic under discussion is inappropriate. Refer to: http://www.umd.edu/catalog/index.cfm/show/content.section/c/27/ss/1584/s/1541</p><p>Snow/Inclement Weather Policy: The assignments for this class will continue even if the University closes for inclement weather. I’ll make every effort to stay on schedule; and we will continue to interact with each other on ELMS. </p><p>Class Evaluations: Course evaluations are a part of the process by which the University of Maryland seeks to improve teaching and learning. Your participation in this official system is critical to the success of the process, and all information submitted to CourseEvalUM is confidential. CourseEvalUM is mobile-device friendly, thus you can complete it using laptops, smart phones, and tablets. To do so, please go directly to the website (www.courseevalum.umd.edu) any time after the end of classes for each semester</p><p>PWP also uses its own written evaluation that will be distributed during the last week of the semester. </p><p>For information on elms, counseling, health, learning workshops, tutoring, writing help, student rights in undergrad courses, questions about graduation or add/drop/withdraw, please see http://www.ugst.umd.edu/courserelatedpolicies.html</p><p>This syllabus is subject to change. Students will be notified in advance of important changes that could affect grading, assignments, etc. ***Schedule of Activity – Subject to Change*** Note: The following schedule is what is expected to be covered in class. However, it can change depending upon the class or circumstances. It is not a blueprint for the semester, but serves as a basic weekly overview.</p><p>Week 1 (Aug. 29 -Sept. 2) Week 3 (Sept. 12-16) Mon. Mon. Discussion of course, policies, goals Assignment #1 – E-mail/Audience Fill out student information sheet Profile Due Homework: Write Reflective Writing Memos: Key points& format I about the class Review various memos Start in-class writing of good or Wed. Read on Your Own informational memo. Audience Analysis & Objectives Adapting message to different Wed. audiences Bring finished memo in hard copy to Pick 1 of 2 essays and read critically class using audience Basic Questions Peer Review</p><p>Fri. Fri. Review how same info works with Begin bad news memos; refusals, diff audiences rejections Review Editorials Begin bad news memo in class FIRST REFLECTIVE ESSAY Homework: Finish bad news memo DUE and send draft of bad news memos to two (2) peers for review. Week 2 (Sept. 5-9) Mark up peers’ papers. Bring to next Mon. NO CLASS LABOR DAY class.</p><p>Wed. Week 4 (Sept. 19-23) Review E-mail format – head, text, Mon. body, signature block & attachments Peer review of bad news memos Informal vs. formal From list of topics, choose one of the Review draft email memo ideas for graded assignment Homework: Read first 15 pages Finish final memo at home coursepack Wed Fri. Begin Discussion on Final Projects In-class writing of another e-mail Business Proposal, Marketing Plan & Class review of selected e-mails Rsearch/Recommendation Discuss how to do peer review Select a email for review Fri. Assignment #2- Good or Bad Memo/Audience Profile Due Explore ways to write an hypothesis Examine Examples Fri Brainstorm final project ideas Workshop Day Homework: Read examples of Decide on who is doing what for various projects on ELMS project Work independently, use research Week 5 (Sept. 26 – 30) Mon. Week 7 (Oct. 10 -14) Write out ideas in class Mon. Form groups Write in-class 2nd Self-Reflective Post ideas on ELMS Memo</p><p>Wed. Wed. NO CLASS JEWISH Review sources and how to use them HOLIDAY Review Annotated Bibliography Annotated bibliography must include Fri. any five (5) sources Begin detailed outline of paper Out of the following: Each section must be outlined with *Book by corporate or organizational enough info to indicate paper’s author direction *Book with an editor(s) Find and arrange 2 interviews of *Articles or chapters in book experts *Document by government agency *Popular magazine article-not Internet Week 8 (Oct. 17 -21) *Online article from Internet Mon. LIBRARY DAY – periodical MCKELDIN * Abstract from Internet database COMPULSORY ATTENDANCE *Newspaper article *Journal article Wed. Assignment #3 Project Memo Due Fri. Review plagiarism and Paraphrasing Begin Preliminary Research. Write Draft of Problem Statement Review Library Module 1 & 2 Fri. Project Workshop Day – Week 6 (Oct. 3-7) Bring source material to class Mon. NO CLASS JEWISH Work on outline HOLIDAY Discuss How to write surveys</p><p>Wed. Homework: Find a job ad that you Begin in-class writing of Project would like to answer, i.e., either Memo online, Bring source material to class Washington Post, or any other source and bring it to Monday’s class. Or find a company or internship you’re interested in and bring material to Begin writing a “query” letter in class class Homework: Finish query letter Read: resumes, cover letters Send draft of query to 1 peer examples in course pack Mark up and review. Bring to next class. Week 9 (Oct. 24-28) Mon. Wed Resumes: What works, what doesn’t Peer review of query letter. Things not to include Class discussion on samples Fri.. Homework: Bring your resume to Assignment #5– Resume, Cover Letter next class &Unsolicited Letter Due Workshop Day – Peer Review of Wed. Problem Statement & Background Resumes, continuation Homework: Draft 3 more sections due Using the given format, begin draft of resume and finish at home Week 12 (Nov. 14-18) Send to peer for review Mon Review elements of Complaint Letter Fri. Start writing in class BEGIN STUDENT Send to peers CONFERENCES Review Project Outlines Wed. Peer review of Complaint Letter Week 10 (Oct. 31 – Nov. 4) Mon. & Wed. Fri. STUDENT CONFERENCES Assignment # 6 – Complaint Letter Review Project Outlines Due Describe Transmittal Letter Fri. Assignment #4 –Final Outline Write in-class Due Peer review of transmittal letter Begin cover letters What goes into cover letter Week 13 (Nov. 21) Examine samples Mon.- Making Oral Presentations Homework: Write cover letter in Planning a strategy response to the ad Choosing information Short meeting final project Delivering effective presentation Continue to Work on Next 3 sections of Final Project Wed. & Fri. THANKSGIVING</p><p>Week 11 (Nov. 7-11) Mon. Peer review of solicited letters Explain query letter</p><p>Week 14 (Nov 28-Dec. 2) Mon. Questions on Final Project Class time for Power Points</p><p>Wed. Write 3rd Self-Reflection in Class</p><p>Fri. Extra Credit Memo Class Review of Final Projects</p><p>Week 15 (Dec. 5-9) Mon, Wed. & Fri. Assignment #7 Oral Presentations</p><p>Week 16 (Dec. 12) Last Class Final Papers Collection of Folders</p><p>IMPORTANT CALENDAR DATES</p><p>Sept. 12 (Mon.) Assign. #1 EMAIL Sept. 23 (Fri.) Assign. #2 Memo Oct. 10 (Mon.) 2nd Self-reflection Oct. 19 (Wed) Assign. #3 Project Memo Oct. 28, Oct. 31 & Nov. 2 STUDENT CONFERENCES Nov. 4 (Fri.) Assign. #4 Project Outline Nov. 11 (Fri.) Assign. #5 Resume, Letter Nov. 18 (Fri.) Assign. #6 Complaint Letter Dec.5, 7 & 9 Assign. #7 Oral Presentations Dec. 12 (Mon.) Assign. #8 Final Project & Folders </p>