Animal Advisory Committee

1CAPTIONING MARCH 26, 2014 ANIMAL ADVISORY COMMITTEE***This is not an official, verbatim transcript of the ***following meeting. It should be used for informational ***purposes only. This document has not been edited; ***therefore, there may be additions, deletions, or words ***that did not translate.>>TIM GOLDEN: GOOD EVENING, EVERYONE.I'D LIKE TO WELCOME YOU ALL TO THE MARCH 26, 2014, MEETING OF THE HILLSBOROUGH COUNTY, FLORIDA, ANIMAL ADVISORY COMMITTEE.I WOULD LIKE TO ASK ALL THE MEMBERS IF THEY HAVE SIGNED IN.AND OKAY, WE'VE GOT THE SIGN-IN SHEET UP FRONT HERE.GOOD.I'D NEXT LIKE TO ASK EVERYONE TO STAND AND OBSERVE A MOMENTOF SILENCE FOR THOSE IN LAW ENFORCEMENT AND OUR FIRST RESPONDERS, FOLLOWED BY THE PLEDGE OF ALLEGIANCE.[PLEDGE OF ALLEGIANCE]THANK YOU, AND THANK YOU TO THOSE WHO SERVE.NEXT I'D LIKE TO MAKE SURE THAT EVERYBODY'S GOTTEN A COPY OF THE AGENDA, AND IF THERE ARE NO SUGGESTIONS OR RECOMMENDATIONS FOR CHANGES, I'D HEAR A MOTION TO APPROVE THE AGENDA.>>LISA WALKER: I'LL MAKE THAT MOTION. 2>>TIM GOLDEN: WE HAVE A MOTION BY LISA.WE HAVE A SECOND BY DR. ADRIANA.DO WE HAVE ANY DISCUSSION?ALL IN FAVOR.[CHORUS OF AYES]OPPOSED?OKAY.THE AGENDA IS ADOPTED.APPROVAL OF THE MINUTES.EVERYBODY HAVE A CHANCE TO LOOK AT THE MINUTES?ANY CORRECTIONS OR CHANGES, ADDITIONS, COMPLICATIONS?AGAIN, WE'LL ENTERTAIN A MOTION TO ACCEPT THE MINUTES AS PRINTED.WE HAVE A MOTION BY MARY BIRRELL, A SECOND BY DR. CHRISTY.ANY FURTHER DISCUSSION?ALL IN FAVOR OF APPROVING, AYE.[CHORUS OF AYES]OPPOSED?PUBLIC SIGN-IN AND COMMENT.CAN WE HAVE THE PUBLIC SIGN-IN SHEET THERE?WHILE I AM GETTING THAT, I'D LIKE TO READ THIS BRIEF STATEMENT.THANK YOU, JOHN.THE COMMITTEE WELCOMES COMMENTS FROM CITIZENS ABOUT ANY 3ISSUE OR CONCERN RELATED TO ANIMAL SERVICES OR ANIMAL ISSUES IN THE COMMUNITY.YOUR OPINIONS ARE VALUED IN TERMS OF PROVIDING INPUT TO THECOMMITTEE MEMBERS; HOWEVER, IT IS REQUESTED AT THE SAME TIME WHEN YOU ADDRESS THE COMMITTEE THAT COMMENTS ARE NOT DIRECTED PERSONALLY TOWARD A MEMBER OF THE COMMITTEE OR STAFF BUT, RATHER, DIRECTED AT THE ISSUES.THIS PROVIDES A MUTUAL RESPECT BETWEEN THE COMMITTEE MEMBERS AND THE PUBLIC.THE COMMITTEE HAS SET ASIDE A PUBLIC COMMENT PERIOD IMMEDIATELY FOLLOWING THE CHANGES AND THE ADOPTION OF THE AGENDA AND THE MINUTES.AT THE DISCRETION OF THE CHAIR, THE COMMITTEE MAY AGAIN HEAR PUBLIC COMMENTS AT THE END OF THE MEETING.PEOPLE WISHING TO SPEAK BEFORE THE COMMITTEE UNDER PUBLIC COMMENTS SHOULD SIGN ON THE SIGN-IN ROSTER.THEY HAVE.WHEN ADDRESSING THE COMMITTEE, PLEASE STATE YOUR NAME AND ADDRESS AND SPEAK CLEARLY INTO THE MICROPHONE.THREE MINUTES ARE ALLOWED FOR EACH SPEAKER.DO WE HAVE SOMEBODY THAT WILL TIME?CAN DO THE THREE-MINUTE TIMER?WELL, LOOKS LIKE WE'VE ONLY GOT ONE SPEAKER, SO OKAY.THANK YOU. 4AND THAT IS BILL GRAY.>> HI.MY NAME IS BILL GRAY.I LIVE AT 6106 WEST KNIGHTS-GRIFFIN ROAD, PLANT CITY.I AM THE PRESIDENT OF SECOND CHANCE BOXER RESCUE AND SECONDCHANCE FRIENDS.WE'VE BEEN KNOWN TO PULL ANY BREED OF DOG AND EVEN A CAT ONCE IN A WHILE.AT ONE TIME, HILLSBOROUGH COUNTY WAS OUR MAIN PRIMARY SHELTER THAT WE PULLED FROM.OVER THE LAST FEW YEARS, AS THINGS DETERIORATED, WE KIND OFSPREAD OUT OVER THE STATE.WE PULL FROM EVERY CORNER OF THE STATE, EVEN LOUISIANA AND GEORGIA.BECAUSE I'VE LIVED IN HILLSBOROUGH COUNTY NEARLY 20 YEARS, THIS IS HOME, I JUST FEEL A LOYALTY TO HCAS, AND I FELT LIKE I SHOULD COME TONIGHT AND SPEAK OUT ON A COUPLE OF THINGS.MY BIG CONCERN AT HCAS RIGHT NOW AND HAS BEEN FOR A FEW YEARS IS THE CARE OF THE ANIMALS.I AM NOT HERE TO BEAT UP ON SCOTT, HE IS JUST GETTING STARTED, BUT I WOULD EXPECT THIS IS A HIGH PRIORITY OF HIS TOO, AND I WOULD ALSO EXPECT IT TO BE FIXED SOON.BUT I WANT TO GIVE YOU SOME EXAMPLES, AND I'LL TALK FAST 5BECAUSE I WILL NEVER GET THROUGH ALL OF THESE, BUT WITH THESE FEW EXAMPLES, I HAVE TO ASSUME THAT THIS TYPE OF CAREIS RAMPANT IN THIS SHELTER.THESE CANNOT JUST BE THE EXCEPTIONS BUT, RATHER, THE RULE.THERE'S A DOG IN THE SHELTER NAMES LYCOS, HAD HIM LISTED ASA BOXER MIX, LITTLE TINY DOG, 38 POUNDS.CAME IN ON JANUARY 30.HE HAD VARIOUS ABRASIONS.HIS END OF HIS TAIL HAD BEEN DEGLOVED, AND HE WAS LAME.HE WASN'T ABLE TO STAND ON HIS LEFT REAR LEG.THAT WAS ON JANUARY 30.BETWEEN THEN AND FEBRUARY 21, PAIN MEDS WERE ADMINISTERED, BUT AS A VETERINARIAN READING THIS AND I MAY BE ABLE TO TELL YOU, BUT IT DOESN'T LOOK LIKE PAIN MEDS WERE CONSISTENTLY GIVEN.ON FEBRUARY 31, THREE WEEKS AFTER HE ENTERED THE SHELTER, THE SHELTER SENT HIM OVER TO BLUE PEARL TO BE X-RAYED AND FOUND OUT HE HAD A SEVERE FRACTURE TO HIS HIP.I WASN'T NOTIFIED OF THIS DOG.NO ONE CALLED ME.BOXER MIX.THERE'S TWO BOXER RESCUES IN THE AREA.THE OTHER ONE DOES NOT TAKE MIXES.WE DO. 6A VOLUNTEER SENT ME A PICTURE OF THIS DOG, SAID IT'S SCAREDTO DEATH, IN PAIN, AND IT'S BEEN THERE FOR WEEKS.I CONTACTED THE SHELTER, HE MAILED THEM.THEY RESPONDED THAT WE'RE LOOKING FOR A RESCUE.YES?>> YOU HAVE ANOTHER 30 SECONDS.>> AH, 30 SECONDS.I AM SORRY.ALL RIGHT.WE PULLED THE DOG, GOT HIM TO DR. HEY WHO SAID THEY WAITED TOO LONG.HIS HIP WILL NEVER BE REPAIRED.THIS LAST WEEK, I GOT A PICTURE SENT TO ME BY A VOLUNTEER, A WHITE BOXER WITH A LITTER OF PUPPIES LAYING IN A RUN WITHA GUILLOTINE DOOR OPEN.THIS WAS THE DAY IT WAS RAINING, THUNDERSTORMING, TORNADO WATCH.I GOT IN THE CAR, DROVE OVER THERE, VERIFIED WHAT THE PICTURE SHOWED, GOT SCOTT.SCOTT CAME AND LOOKED AT IT, AND HE FIXED IT IMMEDIATELY.BEFORE I WENT TO THAT SHELTER, I CAN FIND NO RECORD WHERE HCAS EVEN ACKNOWLEDGED THAT THOSE PUPPIES WERE BORN.THEY WERE BORN IN THE RUN BY HERSELF OVER THE WEEKEND.THEY DON'T KNOW WHAT DAY. 7IT WAS AFTER I WENT TO THE SHELTER, THEN IT ENDED UP IN THERECORD.BUT THERE'S ALSO NO RECORD THAT A VET HAS EVEN LOOKED AT THESE PUPPIES.THERE'S JUST CASE AFTER CASE WHERE THE ANIMALS ARE NOT BEING TAKEN CARE OF.I AM NOT A -- I AM NOT AN EXPERT ON SHELTER MANAGEMENT, BUTI WOULD THINK THAT TAKING CARE OF THE ANIMALS THAT ARE THERE WOULD BE NUMBER ONE PRIORITY, AND I DON'T THINK IT SHOULD TAKE MONTHS, SINCE NOVEMBER, WHEN IAN LEFT, IT SHOULDN'T HAVE TAKEN MONTHS FOR THIS KIND OF STUFF TO BE RECTIFIED.I THINK IT SHOULD BE RECTIFIED IN A COUPLE HOURS.I THINK WE SHOULD BE ABLE TO GET SOMEBODY IN THERE TO LOOK AT THE ANIMALS SEVERAL TIMES A DAY AND FIND ANIMALS LIKE THIS THAT NEED HELP AND GET THEM HELP, NOTIFY RESCUES, AND GET THEM OUT.>>TIM GOLDEN: THANK YOU.THANK YOU VERY MUCH, MR. GRAY.>>MIKE HAWORTH: CHAIR, CAN WE GET COPIES OF THOSE SENT TO THE MEMBERS OF THE COMMITTEE?>>TIM GOLDEN: YES, IF YOU WOULD PROVIDE THOSE TO JOHN THERE.AND HE'LL DISSEMINATE THAT INFORMATION TO US.THANK YOU, DR. MIKE. 8THAT'S A GOOD IDEA.ANYBODY ELSE?OKAY.THAT'S PUBLIC COMMENT FOR THIS EVENING.REPORT FROM THE CHAIR.BEFORE I GET TO THE SCHEDULED AGENDA ITEM, I WOULD LIKE TO MENTION, BESIDES A NEW DIRECTOR, WE HAVE A NEW MEMBER ON OUR COMMITTEE TONIGHT, AND FIRST I WOULD LIKE TO RECOGNIZE JACK TALMAN FOR ALL OF HIS EFFORTS AND HIS YEARS ON THIS COMMITTEE.HE WAS CONSISTENTLY HERE FIGHTING THE GOOD FIGHT.WE DIDN'T ALWAYS AGREE ON ANYTHING BUT THAT WE WANTED TO SAVE THE ANIMALS AND MAKE THEIR LIVES BETTER AND PROTECT THE PUBLIC IN HILLSBOROUGH COUNTY.AGAIN, I WANT TO GIVE HIM MY SINCERE APPRECIATION FROM MYSELF AND FROM ALL OF US HERE AND THANK HIM FOR HIS EFFORTS.I IMAGINE WE WILL STILL BE SEEING HIM AROUND IF HISTORY IS ANY INDICATOR.AND I WOULD LIKE TO WELCOME OUR NEW MEMBER, WHICH, BY THE WAY, JOHN, IN THE FUTURE, WHEN WE GET A NEW MEMBER, IF YOU WOULD LET ME KNOW.JUST A LITTLE --JUST A LITTLE HEADS-UP. 9WELL, YOU KNOW, WE'RE RESTRAINED SO MUCH BY SUNSHINE THAT WE TYPICALLY DON'T COMMUNICATE WITH ONE ANOTHER.YOU ARE OUR SOLE CONDUIT FOR THE MOST PART, SO IF THERE'S ANY INFORMATION THAT WE NEED TO KNOW, THEN GO AHEAD AND GETIT TO US.BUT LET'S START OVER HERE WITH AN INTRODUCTION, AND WE WILLGO AROUND THE ROOM AND KIND OF INTRODUCE OURSELVES.>>DENISE LASHER: WELL, I'M DENISE LASHER, AND I WAS APPOINTED BY COMMISSIONER KEN HAGAN, AND SO IT'S A REAL HONOR TO BE A PART OF THIS GROUP.I'VE BEEN ACTIVE IN COUNTY GOVERNMENT IN MANY WAYS FOR A LONG TIME, NOT IN THE MOST RECENT YEARS, BUT I DO -- JUST TO GIVE YOU A LITTLE BACKGROUND REAL QUICK, I'M CURRENTLY SPENDING A LOT OF TIME IN TALLAHASSEE.I WORK UP THERE MONITORING LEGISLATION.ONE OF THE FOLKS I WORK WITH IS BEST FRIENDS ANIMAL SOCIETY.AND SO YOU KNOW, I'M JUST THRILLED TO BE HERE.I ACTUALLY HAVE A MAJOR IN ANIMAL SCIENCE FROM UNIVERSITY OF DELAWARE BACK IN THE OLD DAYS, AND WORKED IN THE ANIMAL HEALTH INDUSTRY FOR QUITE A NUMBER OF YEARS AND THEN MOVED ON TO OTHER THINGS IN MY PROFESSION, BUT MY DAD WAS A VET.HE'S PASSED ON.AND SO I, YOU KNOW, JUST THRILLED TO BE HERE AND BE ABLE TOADVOCATE FOR THE ANIMALS THAT WE'RE TRYING TO SERVE IN THIS 10COUNTY.AND I, TOO, RECOGNIZE ALL THE GREAT YEARS IN SERVICE THAT JACK PROVIDED TO THIS GROUP.IT'S BIG SHOES TO FILL.I HAVE NO INTENTION OF TRYING TO FILL HIS SHOES.BUT THANK YOU SO MUCH FOR WELCOMING ME TONIGHT, AND I LOOK FORWARD TO GETTING TO KNOW MORE ABOUT YOU GUYS WITHIN THE SUNSHINE LAWS.[LAUGHTER]>>TIM GOLDEN: THANK YOU VERY MUCH, DENISE.WELCOME HERE.LET'S GO AROUND THE TABLE.>>ADRIANA ODACHOWSKI: I AM ADRIANA ODACHOWSKI, A VETERINARIAN IN HILLSBOROUGH COUNTY.I AM REPRESENTING HILLSBOROUGH COUNTY VETERINARIAN MEDICAL SOCIETY.>>MIKE HAWORTH: MIKE HAWORTH, THE OTHER HILLSBOROUGH COUNTYVETERINARY MEDICAL SOCIETY REPRESENTATIVE.>>CHRISTY LAYTON: I AM DR. CHRISTY LAYTON, VETERINARIAN IN HILLSBOROUGH COUNTY AS WELL, AND COMMISSIONER AL HIGGINBOTHAM'S REPRESENTATIVE.>>LISA WALKER: LISA WALKER, PRESIDENT OF THE MID AMERICAN PIT BULL TERRIER ASSOCIATION, AND I REPRESENT COMMISSIONER MILLER. 11NICE TO MEET YOU.WELCOME.>>JENNIFER FADAL: HI.I'M JEN FADAL, I OWN A NATURAL PET STORE CALLED WAG ON DAVIS ISLAND.I AM COMMISSIONER MURMAN'S REPRESENTATIVE.>>TIM GOLDEN: I'M TIM GOLDEN.I AM CURRENTLY THE PRESIDENT OF THE HILLSBOROUGH COUNTY, FLORIDA, DOG FANCIERS.WE ARE A KENNEL CLUB DOING CONFIRMATION AS WELL AS OBEDIENCE AND PERFORMANCE EVENTS.WORKING WITH 4-H AND THE KIDS, WE'VE DEVELOPED SAFETY PROGRAMS.WE'RE WORKING WITH -- THROUGH HILLSBOROUGH COUNTY SCHOOLS.AND I'VE BEEN INVOLVED WITH THE ANIMAL ADVISORY COMMITTEE ON ONE SIDE OR THE OTHER OF THE TABLE SINCE 2007.MARY.>>MARY BIRRELL: I'M MARY BIRRELL, CURRENT BOARD PRESIDENT AT THE HUMANE SOCIETY OF TAMPA BAY.WELCOME ABOARD.I LOOK FORWARD TO WORKING WITH YOU.>>JOE TESTA: HI.I'M JOE TESTA.I WORK WITH HILLSBOROUGH COUNTY SHERIFF'S OFFICE, BEEN 12THERE ABOUT 27 YEARS, SO I KIND OF SEE THE OPPOSITE SIDE OFWHAT HAPPENS A LOT OF TIMES WHEN IT COMES TO DOGS ON THE STREETS AND CATS ON THE STREETS AND OTHER ANIMALS.SO HOPEFULLY BRING A DIFFERENT PERSPECTIVE IN THAT RESPECT TO THE BOARD.WELCOME ABOARD, AND I'M COMMISSIONER CRIST'S APPOINTEE.>>TIM GOLDEN: GREAT.THANK YOU VERY MUCH.OH, AND I'M COMMISSIONER SHARPE'S APPOINTEE.WITHOUT FURTHER ADO, WE WOULD LIKE TO WELCOME OUR NEW DIRECTOR, SCOTT TREBATOSKI.WE'VE GOT A FORMAL INTRODUCTION.>> I AM NOT SCOTT.I JUST NEED TO GO OVER A COUPLE OF THINGS FOR YOU TO EXPLAIN SOME THINGS TO YOU, THEN I'LL TURN IT OVER TO SCOTTSO HE CAN TALK TO YOU ABOUT THE THINGS YOU REALLY WANT TO HEAR.THERE'S BEEN A REORGANIZATION IN HILLSBOROUGH COUNTY, AND IJUST WANTED TO EXPLAIN TO YOU HOW THAT IMPACTS THE CHAIN OFCOMMAND, SO TO SPEAK, WHEN IT COMES TO ANIMAL SERVICES.DEXTER BARGE HAS BEEN PROMOTED TO ASSISTANT COUNTY ADMINISTRATOR, AND UNDER THE REORGANIZATION, ANIMAL SERVICES WAS A DEPARTMENT; IT'S NOW BEING A DIVISION.CODE ENFORCEMENT WAS A DEPARTMENT, AND IT'S NOW BECOME A 13DIVISION.THE DEPARTMENT IS CURRENTLY CALLED CODE ENFORCEMENT AND ANIMAL SERVICES DEPARTMENT.THERE'S A PROPOSED NAME CHANGE FORTHCOMING THAT I'LL LET SCOTT TALK TO YOU ABOUT THAT.I AM NOW THE DIRECTOR OF CODE ENFORCEMENT AND ANIMAL SERVICES DEPARTMENT.SO THE CHAIN OF COMMAND, SO TO SPEAK, IN REGARDS TO THE SHELTER IS THROUGH SCOTT TO ME TO DEXTER AND THEN ON UP FROM THERE.SO I JUST WANTED TO FILL YOU IN ON THAT SO THAT IF YOU HEARDEPARTMENT, DIVISION, THAT KIND OF THING, IT'S KIND OF CONFUSING, BUT THERE HAS BEEN A STRUCTURAL CHANGE, AND THAT'S HOW IT IMPACTS THE SHELTER.WITH THAT SAID, WITH NO QUESTIONS, I'LL TURN IT OVER TO SCOTT.>>TIM GOLDEN: ANYONE?YES, DR. CHRISTY.>>CHRISTY LAYTON: LAST MONTH WE DISCUSSED MR. LINEBAUGH'S REPORT, AND YOU SAID HE WAS OUT OF COUNTRY BUT WOULD TRY TOGET HIM HERE THIS TIME TO DISCUSS IT.IS THAT GOING TO BE POSSIBLE?OR ARE WE NOT GOING TO BE ABLE TO TALK TO HIM ABOUT THE REPORT? 14>> I MADE HIM AWARE OF LAST MONTH'S MEETING.HE WAS NOT AVAILABLE TONIGHT, BUT HE SAID HE HAD'S WELCOME THE OPPORTUNITY TO SIT DOWN AND DISCUSS THAT WITH YOU INDIVIDUALLY IF YOU GUYS WANTED TO SEND HIM AN EMAIL, HE COULD ARRANGE A TIME THAT HE WOULD BE HAPPY TO SIT DOWN WITH YOU AND GO OVER THAT.>>CHRISTY LAYTON: IS HE INVOLVED IN ANIMAL SERVICES AT ALL ANYMORE, OR IS HE COMPLETELY OUT OF IT?>> IT'S MY UNDERSTANDING HE'S BEEN MOVED ON TO ANOTHER ASSIGNMENT WITHIN THE COUNTY, SPECIFICALLY I DON'T KNOW.>>CHRISTY LAYTON: OKAY.THANK YOU.>> YES, MA'AM.>>JENNIFER FADAL: HI.I'M JEN FADAL.WERE THERE ANY OTHER NEW DEPARTMENTS CONFIGURED WHEN YOU DID THE REORGANIZATION, OR WAS IT JUST CODE ENFORCEMENT COMBINED WITH ANIMAL SERVICES?>> NO, MA'AM.IT WAS ACROSS THE BOARD.AND A NUMBER OF TITLES WERE CHANGED.AND FOR EXAMPLE, DEXTER NOW HAS -- HIS DEPARTMENTS ARE THE ONES THAT I MENTIONED, VETERANS AFFAIRS, PARKS AND RECREATION, THAT WAS GROUPED TOGETHER. 15AND THERE WAS AN ACROSS-THE-BOARD REORGANIZATION.THAT'S THE PART THAT WILL IMPACT THE SHELTER.>>JENNIFER FADAL: OKAY.THANK YOU.>>TIM GOLDEN: LET ME CLARIFY THIS, THEN.WOULD DEXTER BE THE REPRESENTATIVE OF THE COUNTY ADMINISTRATOR'S OFFICE OVER CODE AND ANIMAL SERVICES?>> YES, SIR.>> OKAY.SO SHARON SUBADAN IS NOT ANY LONGER?OKAY.SO THAT'S WHO WE NEED TO GO TALK TO IF YOU NEED TO TALK TO THE TOP DOG.BESIDES THE OTHER TOP DOGS WE HAVE IN THE ROOM RIGHT HERE.THANK YOU VERY MUCH.APPRECIATE IT.SCOTT, COME ON UP.INTRODUCE YOURSELF, AND THEN WE'LL LOOK AT ANY FACTS AND FIGURES YOU HAVE AND QUESTIONS FROM THE COMMITTEE.>>SCOTT TREBATOSKI: HI.I'M SCOTT TREBATOSKI.I AM THE NEW DIRECTOR OF THE ANIMAL SERVICES DIVISION.TO GIVE YOU -- AM I COMING ACROSS THE MIC WELL?I DON'T KNOW IF I AM ADJUSTED. 16>>TIM GOLDEN: I CAN HEAR YOU.>>SCOTT TREBATOSKI: ALL RIGHT.JUST GIVE YOU A LITTLE BACKGROUNDS.I AM NOT ORIGINALLY FROM THE ANIMAL WELFARE FIELD OR, PER SE, AS FAR AS TRAINING.I HAVE A FINANCE UNDERGRADUATE DEGREE AND THEN I HAVE A MASTERS OF BUSINESS ADMINISTRATION FOCUSING ON HUMAN RESOURCE MANAGEMENT.SO HOW I GOT INTO ANIMAL SERVICES TYPE WORK IS A LITTLE CONVOLUTED, BUT FOR THE LAST 15 YEARS, THAT'S WHAT I'VE BEEN DOING.BOTH OF THE SHELTERS THAT I HAVE HEADED UP HAVE BEEN RECOGNIZED BY THE STATE AS THE BEST AT LEAST PART OF MY TERM.JACKSONVILLE, WHERE I MOST RECENTLY CAME FROM, FOR THE LASTTHREE YEARS HAS BEEN RECOGNIZED AS THE TOP SHELTER IN THE STATE, AND THEY PASSED WHAT I LIKE TO CALL THE JACKSONVILLERULE, SO YOU CAN NO LONGER GET CONSECUTIVE AWARDS.IT'S TO GIVE OTHER PEOPLE A CHANCE IN BETWEEN.SO THAT'S WHERE I KIND OF HOPE TO SEE US GOING IN THE FUTURE, ALTHOUGH I'M KIND OF DISAPPOINTED THAT WE WON'T BE ABLE TO WIN CONSECUTIVELY BECAUSE I KNOW WE WILL BE QUALIFIED TO WIN CONSECUTIVELY IN THE VERY NEAR FUTURE.NOT ONLY DID I WORK LOCALLY, BUT I'VE ALSO BEEN INVOLVED IN 17A LOT OF NATIONAL CONSULTING OVER THE LAST FEW YEARS, SO I NOT ONLY HAVE A LOCAL PERSPECTIVE, BUT I'VE SEEN A LOT OF SHELTERS ACROSS THE COUNTRY IN A DIFFERENT CAPACITY, SO I BRING A REAL WIDE PICTURE OF WHAT I'M SEEING AND WHERE I SEE THINGS GOING, NOT JUST FROM MY PERSONAL EXPERIENCE, BUTFROM REACHING OUT TO OTHER SHELTERS AROUND THE COUNTRY AS WELL.SO WITH THAT SAID, I AM GOING TO KIND OF RUN THROUGH SOME QUICK BULLET POINTS, JUST SO THAT YOU KNOW.TODAY HAS BEEN A CRAZY DAY FOR ME, SO SOME OF THE STUFF -- I AM VERY WELL ORGANIZED.IT'S JUST SITTING ON MY DESK.SO LITERALLY, FROM THE START OF THIS MORNING WITH A MEETINGWITH THE COUNTY ADMINISTRATOR UNTIL NOW, THE ONLY BREAKS I'VE HAD IS TRAVELING BETWEEN MEETINGS.SO IT'S BEEN KIND OF A CRAZY DAY.SO IF I KIND OF DON'T SOUND 100% LIKE I'M MAKING SENSE, WAVE OR SOMETHING SO I REALIZE I'M LIKE FALLING ASLEEP WHILE I'M TALKING OR SOMETHING.THE STAFF, I THINK, IS GREAT AT ANIMAL SERVICES.I KNOW THEY'VE BEEN THROUGH A LOT.I REALLY DIDN'T FOLLOW THAT.I AM NOT REALLY SOMEBODY WHO GETS INVOLVED IN THAT KIND OF STUFF. 18I AM NOT SOMEBODY WHO PARTICULARLY PAYS SUPER-CLOSE ATTENTION TO THE MEDIA, FACEBOOK, THINGS -- I'VE GOT A GENERATION GAP WITH SOCIAL MEDIA, AND I'VE NOT ATTEMPTED TOFILL THAT GAP.I'VE GOT A LOT OF THINGS GOING ON.I DON'T REALLY HAVE THE TIME TO DO THAT.I FIGURE ANYTHING THAT REALLY IS IMPORTANT WILL GET BACK TOME ONE WAY OR ANOTHER.SO I DON'T GET INVOLVED IN THAT TYPE OF BACK-AND-FORTH.AND I AM TRYING TO ORIENT MY STAFF TO DO THE SAME.YOU KNOW, WE NEED TO DO WHAT WE NEED TO DO AND NOT WORRY ABOUT RUMORS AND THINGS LIKE THAT BECAUSE IT'S JUST A DISTRACTION.I THINK THAT ALMOST UNANIMOUSLY, THE PEOPLE ARE VERY EXCITED.THEY'RE WANTING TO MAKE THE CHANGES.THEY'RE WANTING SOME GOOD DIRECTION, WILLING TO JUST SORT OF DROP WHAT IS IN THEIR MIND, ALL THEIR LITTLE -- BECAUSE I TOLD THEM THAT'S REALLY NOT WHAT I AM HERE FOR.I DON'T REALLY WANT TO REVISIT WHERE WE'VE BEEN.WHAT I WANT TO DO IS MOVE FORWARD AND GET THEM THINKING THESAME WAY.I UNDERSTAND THEY PROBABLY HAVE HAD SOME REALLY BAD HURT 19FEELINGS ALONG THE WAY, AND LET'S JUST WIPE THAT SLIDE CLEAN AND MOVE ON FROM THERE.SO ONE OF MY MAIN FOCUSES IS GETTING THEM GEARED UP TO BETTER UNDERSTAND CUSTOMER SERVICE.ANYBODY WHO HAS BEEN OUT THERE KNOWS IT'S A PRETTY DIFFICULT CUSTOMER SERVICE ENVIRONMENT, AND WE'RE NOT DOINGTHE JOB THAT WE CAN DO OUT THERE.SO THAT'S ONE OF MY FIRST FOCUSES BECAUSE IF WE ARE NOT MAKING THAT CONTACT FROM A CUSTOMER SERVICE STANDPOINT, WE'RE NOT GOING TO BE ABLE TO DO EVERYTHING ELSE THAT FOLLOWS.ONE OF THE OTHER THINGS I AM TRYING TO GET THEM TO FOCUS THEIR ATTENTION ON IS THAT THE SHELTER ITSELF SHOULD BE A TEMPORARY STOPPING POINT FOR THESE ANIMALS ON THEIR WAY TO NEW HOMES, RESCUES, PARTNERS, WHATEVER IT IS, AND NOT TO FEEL LIKE THESE ARE MY ANIMALS, AND I AM GOING TO KEEP THEMBECAUSE THE NUMBER ONE CAUSE OF DEATH OF COMPANION ANIMALS IN THIS NATION IS THEM BEING IN SHELTERS.SO CLEARLY, THE WAY YOU RESOLVE THIS IS YOU'VE GOT TO GET ACOMMUNITY PARTNERSHIP AND MOVE THE ANIMALS THROUGH THE SHELTER QUICKLY, WHICH ALSO SHOULD BE BETTER FOR THEIR HEALTH AND EVERYTHING ELSE.THE STRESS OF A SHELTER ENVIRONMENT, REGARDLESS OF HOW GOODPROCEDURES YOU HAVE IN THERE, WILL EVENTUALLY TAKE ITS TOLL 20ON THE ANIMALS THAT ARE MASS HOUSED LIKE THAT.WE ARE GOING TO BE SHIFTING IMMEDIATE FOCUS, AS SOON AS WE GET OUR MANAGING VETERINARIAN ON ON MONDAY, TO GETTING EVERYTHING STERILIZED BEFORE IT GOES TO ADOPTIONS, BEFORE -- RATHER THAN WAITING FOR SOMEONE TO SAY I AM INTERESTED IN THIS ANIMAL; WE ARE GOING TO STERILIZE IT -- THAT'S ALMOST A PESSIMISTIC OUTLOOK ON THE ANIMALS.WELL, LET'S NOT WASTE OUR TIME ON THIS ANIMAL BECAUSE IT MIGHT BE EUTHANIZED.I AM MORE THE OPPOSITE.LET'S STERILIZE EVERYTHING AND GET IT UP THERE UNLESS IT'S A PUBLIC SAFETY ISSUE AND WHATEVER.AND IF FOR SOME REASON IT'S UNFORTUNATE THAT WE HAVE TO EUTHANIZE IT, AT LEAST THAT'S NOW WE WENT INTO IT.WE WENT INTO IT WITH THE HOPE THAT EVERYTHING WOULD BE ADOPTED.AND WE ARE DEALING WITH -- AND FORGIVE ME, I HAVE A VERY STRONG BUSINESS BACKGROUND.I'VE OWNED BUSINESSES IN THE PAST, SO FORGIVE ME WHEN I TALK SOMETIMES IN BUSINESS TERMS BECAUSE I DO LOVE THE ANIMALS.IT'S JUST THAT THAT'S MY PERSPECTIVE.YOU KNOW, OUR COMPETITION CAN TURN THESE ANIMALS OVER A LOTMORE QUICKLY THAN WE CAN, AND PEOPLE HAVE BECOME SO -- I 21DON'T -- INDOCTRINATED INTO INSTANTANEOUS GRATIFICATION THAT TO TELL THEM THEY'VE GOT TO COME BACK IN TWO OR THREE DAYS TO GET THE ANIMAL IS GOING TO AND HAS PROBABLY COST ADOPTIONS BECAUSE PEOPLE ARE VERY IMPATIENT.NOT EVERYBODY.SO WHAT WE NEED TO DO IS GET BACK OUT IN FRONT OF THAT SO THAT THE GOAL WOULD BE AS THEIR HOLD TIMES EXPIRE, THEY IMMEDIATELY WOULD BE PROCESSED FOR STERILIZATION AND BE READY THEN SO THAT IT'S NOT THE CUSTOMER SAYING I WANT TO ADOPT AND WAIT THREE OR FOUR DAYS AND WE MAKE A MISTAKE ANDIT TAKES THEMSELVES TWO MORE DAYS BEFORE IT GETS ON THE SCHEDULE.THE SCHEDULE WILL BE BASED ON THE ANIMAL'S TIME SO IT'S VERY EASY TO TELL WHAT THE NEXT THINGS ARE GOING TO BE ON THE SCHEDULE BECAUSE THE HOLD PERIODS WILL CLEARLY SHOW WHAT -- WHAT'S THERE.SO THE VETERINARY STAFF SHOULD BE ABLE TO PLAN AHEAD BECAUSE THEY'VE GOT SEVERAL DAYS OF FOREWARNING OF WHAT'S COMING UP.SO THAT'S A GOAL.OBVIOUSLY, GETTING FROM WHERE WE ARE TO THERE ISN'T GOING TO HAPPEN OVERNIGHT, BUT I'VE GOTTEN A PRETTY STRONG COMMITMENT THAT THEY BELIEVE WE CAN GET THERE ONCE THE NEW SURGICAL AREA IS UP AND RUNNING. 22FOR THOSE OF YOU WHO HAVE BEEN OUT AT THE SHELTER IN THE PAST, IT WAS A VERY, VERY SMALL MEDICAL AREA COMPARED TO A LOT OF SHELTERS IN THE NATION THAT I HAVE BEEN TO.NOW IT'S ALMOST THE OPPOSITE.NOW IT'S ALMOST STATE-OF-THE-ART, A LOT BETTER THAN MOST OFTHE SHELTERS, SO IT'S A HUGE STEP FORWARD.MORE TABLES, MORE SPACE, MORE EQUIPMENT, PROPER EQUIPMENT.I THINK IT WILL HELP US TREMENDOUSLY IN THAT EFFORT.ONE OF THE THINGS THAT I AM TRYING TO GET A HANDLE ON IN COUNTY AND SOME OF THE STRUCTURE THAT'S HERE THAT'S A LITTLE DIFFERENT THAN THE LAST TWO PLACES THAT I'VE WORKED GOVERNMENT-WISE IS THE SPEED.I AM SORT OF A GUY WHO LIKES TO GET EVERYTHING DONE RIGHT NOW, AND IT DOESN'T ALWAYS WORK THAT WAY, GIVEN OTHER PROCESSES.SO I'M STILL TRYING TO GET A HANDLE ON THAT.MY DESIRE TO CHANGE THINGS IS MOVING FASTER THAN MY ABILITYTO CHANGE THINGS AT THIS POINT, BUT HOPEFULLY WE'LL FIND A HAPPY MEDIUM IN THERE.THE CAT PROGRAM, THE SOP IS IN ITS VERY, VERY FINAL STAGES.I STARTED REVIEWING IT, MAKING SOME NOTES SO THAT WE CAN MAYBE CHANGE SOME OF WHAT'S IN THERE TO I THINK GET MORE INLINE WITH WHAT YOU GUYS WERE ASKING AT THE LAST MEETING, THAT SOME PIECES LOOKED LIKE THEY WEREN'T CLEAR COMPARED TO 23THE ORIGINAL BE YOUR WAY HOME PLAN.I HOPE THAT I KIND OF MOVED THAT DIRECTION.WE ARE REVIEWING IT, TRYING TO DOUBLE-CHECK, MAKE SURE THOSE THINGS ARE FILLED IN.THEN WHEN THAT'S READY, THAT WILL BE ROLLED OUT.SO HOPEFULLY THAT WILL BE SHORTLY.I SEE THIS AS THE VERY, VERY LAST STEP AFTER TAKING SOME OFYOUR CONCERNS.I HAPPENED TO WATCH THE MEETING ONLINE.IT WAS THE ONLY WAY I COULD GET UP TO SPEED, SO I AM A LITTLE BIT FAMILIAR WITH WHAT HAPPENED AT THE LAST MEETING.WE ARE GOING TO START CHANGING SOME TERMINOLOGY.I HAD A NOTICE THAT YOU GUYS WANTED TO BETTER UNDERSTAND TRANSITION AND SOME OF THESE OTHER TERMS THAT HAVE BEEN USED.I DON'T UNDERSTAND IT, TO TELL YOU THE TRUTH.I DON'T UNDERSTAND WHY WE'VE RE-CREATED WORDS FOR THINGS THAT ARE DONE UNIVERSALLY ELSEWHERE.SO THE TERMINOLOGY OF THIS WHOLE TRANSITIONAL ANIMAL, WE ARE GOING TO DO AWAY WITH THAT.IT'S MUCH MORE SIMPLE THAN THAT.NOT NECESSARILY THE PROGRAM, BUT WE ARE GOING TO CALL THINGS WHAT THEY ARE AND WHAT THEY'RE KNOWN INDUSTRYWIDE AS.SO WE'LL HAVE ADOPTION, WHICH IS PROBABLY THE MOST SIMPLE 24THING.IT'S NOW YOUR ANIMAL, THANK YOU, GOOD LUCK, AND OUT THE DOOR.WE ARE HOPEFULLY NEVER GOING TO SEE THE ANIMAL BACK AGAIN BECAUSE IT FOUND ITSELF A FOREVER HOME.AND I ALSO PUT TRANSFERS TO OTHER SHELTERS IN THAT.HOPEFULLY THAT'S A FINAL GOOD-BYE FOR THAT ANIMAL FROM THE SHELTER TO A PERMANENT HOME, WHETHER IT'S DIRECTLY OR THROUGH A THIRD PARTY.FOSTER IN GENERAL TERMS IS AN ANIMAL THAT NEEDS SOMETHING TO MAKE IT ADOPTABLE FROM WHERE IT IS TO BEING ADOPTABLE.THAT COULD BE MEDICAL, IT COULD BE ONGOING TREATMENT, LIKE SAY A HEARTWORM TREATMENT.IF WE ARE GOING TO TREAT THE ANIMAL, IT NEEDS QUIET, IT NEEDS -- SO JUST GIVING IT TO AN ADOPTER KNOWING MOST OF OUR -- WELL, OUR ADOPTERS FALL INTO TWO PRIMARY CATEGORIES,REPEAT ADOPTERS WHO HAVE ADOPTED FROM A SHELTER BEFORE AND FIRST-TIME PET OWNERS.THOSE ARE OUR TWO MAIN ADOPTING CATEGORIES.SOMETHING LIKE HEARTWORM, WHERE THEY DON'T UNDERSTAND WHAT QUIET MEANS, YOU KNOW, WE MIGHT HAVE TO HAVE SOME SORT OF AFOSTER OR SOME OTHER KIND OF A PROGRAM TO ENSURE THAT ANIMAL DOESN'T GO HOME, GET RUN DOWN THE BLOCK BY THE KIDS,AND END UP DYING BECAUSE THAT'S BAD FOR THE ANIMAL DURING 25THE TREATMENT.SO THOSE ARE YOUR TWO PRIMARY TERMS.WHAT WILL PROBABLY FILL THIS LITTLE HOLE OF WHAT WAS CALLEDTHE TRANSITION BEFORE WOULD BE A FASTER TO ADOPT.SO BASICALLY, THERE'S SOME REASON THIS ANIMAL CAN'T GO UP FOR IMMEDIATE ADOPTION, BUT MAYBE THESE PEOPLE ARE INTERESTED IN ADOPTING IT OR REHOMING IT THEMSELVES.AND THIS PROVIDES THAT BRIDGE TO THEM.SO HOPEFULLY THAT EXPLAINS THE THREE MAJOR ROUTES AND TAKESTHAT OTHER TERM OUT JUST BECAUSE IF YOU TRY TO TALK WITH OTHER SHELTERS, NO ONE'S EVER GOING TO KNOW WHAT YOU ARE TALKING ABOUT BECAUSE I'VE NEVER HEARD THAT TERM USED IN 15YEARS OF DOING THIS.SO TRYING TO STANDARD IDENTIFIES A LITTLE BIT.IF YOU HAVE ANY QUESTIONS ABOUT THAT, I WOULD BE GLAD TO ASK, BUT THAT'S HOW I AM TRYING TO NARROW THINGS DOWN.AS RON HAD MENTIONED, WE ARE PROPOSING A NEW NAME AND A NEWGRAPHIC OR LOGO, AND THIS IS WHERE I HAD THESE BEAUTIFUL PACKETS READY FOR YOU, AND I DON'T HAVE THEM, BUT WHAT I DID DO IS I HAD ANOTHER MEETING THIS MORNING WITH THE COUNTY ADMINISTRATOR, SO I WAS ABLE TO SALVAGE SOME OF THE STUFF FROM THEM, SO I APOLOGIZE.I AM GOING TO HAVE A FEW COPIES THAT ARE GOING TO BE CIRCULATED AROUND. 26I CAN GET YOU ALL A COPY.IT'S JUST THEY ARE ALL SITTING ON MY DESK RIGHT NOW.SO WHAT WE WANT TO DO IS ALONG WITH THIS WHOLE WIPING THE SLATE CLEAN, WE WANT TO ALSO REFOCUS ON WHAT OUR -- WHAT I SEE OUR FUTURE MISSION AS, AND SO I'M PROPOSING THAT WE GO FROM ANIMAL SERVICES, WHICH IS PERFECTLY ACCEPTABLE NAME, IT'S BEEN AROUND FOR A LONG TIME, IT'S DEFINITELY AN INDUSTRY STANDARD, TO BEING CALLED THE PET RESOURCE CENTER.AND MY RATIONALE BEHIND THAT IS I DO NOT WANT PEOPLE TO ASSOCIATE OUR FUNCTION PRIMARILY WITH THE GUYS WHO COME OUTAND WRITE TICKETS AND THE PLACE I DUMP MY ANIMAL WHEN I DON'T WANT IT ANYMORE.WHAT I WANT IS PEOPLE TO UNDERSTAND THAT IF THEY FALL INTO A SITUATION WHERE THEY FEEL THEY HAVE TO GIVE UP THEIR ANIMAL, THERE MIGHT BE ALTERNATIVES.AND WE WILL TALK TO THEM ABOUT IF THEY NEED TO GET FOOD.THE PROGRAM IS BEING DONE NATIONALLY.IT'S CALLED PET SAFETY NET.KIND OF COACHING PEOPLE THROUGH.ABOUT ONE-THIRD OF THE ANIMALS THAT CAME THROUGH MY PREVIOUS SHELTER WERE ABLE TO STAY IN HOMES IF YOU JUST FOUND THE RIGHT RESOURCES FOR THE PEOPLE.SO THAT'S WHAT I AM TRYING TO REFLECT HERE IS THAT I'D RATHER SEE US AS A BIGGER RESOURCE, MEANING OVER THE LONG- 27TERM, EDUCATION, TRAINING, PARTNERSHIPS, THINGS LIKE THAT, NOT THE POUND, NOT THE FIRST PLACE I GO TO DUMP MY ANIMAL.YOU KNOW, TRY TO GET AWAY FROM THAT.ALONG WITH THAT WILL COME EVENTUALLY MORE OF A COMMUNITY-BASED ENFORCEMENT INITIATIVE, LIKE YOU'VE SEEN LAW ENFORCEMENT GO TO OVER THE LAST 20 YEARS OR SO.THE ANIMAL CONTROL OFFICERS, NOW CALLED -- I THINK I GOT THIS RIGHT -- ANIMAL SAFETY AND ENFORCEMENT SECTION OF THE DIVISION -- WILL BE COMING BACK EVENTUALLY TO ANIMAL SERVICES.WE ARE GOING TO WORK ON THAT TRANSITION.I HAVE A VERY STRONG BACKGROUND IN THE FLORIDA ANIMAL CONTROL ASSOCIATION.I'VE WRITTEN THE STATE CERTIFICATION COURSE AND EXAM.SO I HAVE A VERY STRONG FEELING THAT WE DON'T GET WHERE WE NEED TO BE AS A COMMUNITY UNLESS THE SHELTER AND ENFORCEMENT ARE A SINGLE JOINED UNIT BECAUSE SOME OF OUR FIRST POINTS OF CONTACT AND ONLY CONTACT WITH THE PUBLIC ISTHE ANIMAL CONTROL OFFICERS.AND SO IN ORDER FOR US TO GET THAT MESSAGE OUT THERE, THEY HAVE TO BE AMBASSADORS AS WELL AS ENFORCEMENT AND THINK MORE PROACTIVELY THAN REACTIVELY.I AM 100% NOT OPPOSED TO ENFORCEMENT.YOU CAN TALK TO ANY OF THE PLACES I'VE BEEN. 28I DO BELIEVE IN STRONG ENFORCEMENT WHEN IT'S NECESSARY.BUT I ALSO BELIEVE THERE ARE OPPORTUNITIES OUT THERE TO TAKE SOMEBODY WHO MAY HAVE GROWN UP FOR GENERATIONS TREATING THEIR ANIMALS THE WAY THEIR DAD DID, THEIR GRANDFATHER BEFORE THEM, AND REEDUCATE THEM WHAT THE RIGHT THING TO DO IS AND GIVE THEM A CHANCE TO RESPOND TO THAT RETRAINING.NOW, IF THEY REFUSE TO DO THAT, OBVIOUSLY, ENFORCEMENT ALWAYS COMES BACK INTO PLAY, BUT SOMETIMES I THINK WE DON'TGIVE PEOPLE THE CHANCE TO DO THE RIGHT THING.THEY JUST DON'T KNOW WHAT THE RIGHT THING IS IN SOME CASES,AND WE'VE GOT TO TEACH THEM WHAT THE RIGHT THING IS.SO THAT'S -- LIKE I SAY, THIS IS SORT OF JUST A TRIAL BALLOON OUT THERE.THERE'S BEEN NO DECISIONS MADE ON THIS.THIS IS JUST A PROPOSAL THAT I PUT FORWARD, AND THE COUNTY COMMISSION WILL SEE IT NEXT TUESDAY AT THEIR MEETING.I'VE TRIED SHOWING IT AROUND WHEN I THINK ABOUT IT.I WENT TO THE HUMANE SOCIETY THE OTHER DAY TO MEET WITH SHERRY, AND I BROUGHT A COPY TO SHOW HER.I THINK WE MIGHT HAVE SHOWN IT TO THE FRIENDS -- ANYTIME I GET A CHANCE, JOUST TO GET THE FEEDBACK AS LIKE IT, DON'T LIKE IT, WHATEVER, AND THEN WHENEVER WE DO GET MORE FIRM, IWILL DEFINITELY KEEP YOU GUYS IN THE LOOP, BUT THIS IS SORT 29OF A TRIAL BALLOON TO SEE WHAT THE RECEPTIVENESS IS TO SORTOF STARTING ANEW.ONE OF THE THINGS THAT I'VE NOTICED THAT I THINK WE NEED TOWORK ON AS A COMMUNITY IS CHANGING THE EXPECTATIONS OF WHENAN ANIMAL IS SAVED.I SEE QUITE UNIQUELY HERE THAT BECAUSE YOU POST IT ON FACEBOOK OR BECAUSE YOU'VE PUT AN INTEREST IN IT THAT SOME DAY, SOMEWHERE DOWN THE ROAD, YOU ARE GOING TO TAKE IT OUT OF THE SHELTER, THIS ANIMAL'S NOW SAVED.BOTTOM LINE IS THAT ANIMAL IS NOT SAVED UNTIL IT'S PERMANENTLY OUT OF THE SHELTER.IF IT'S IN FOSTER CARE AND IT'S NOT GONE DIRECTLY TO AN ADOPTER, IT STILL IS IN THE SAME SITUATION.IT'S JUST CHANGED THE LOCATION.IT'S STILL AT RISK OF EUTHANASIA.IF IT SHOWS BACK UP AND WE ARE FULL OR WHATEVER, DECISIONS HAVE TO BE MADE.SO RATHER THAN WAREHOUSING ANIMALS, WE'VE GOT TO GET THEM TO THINK THE WAY I SAVE AN ANIMAL IS TO TAKE THE ANIMAL PERMANENTLY OUT OF THE SHELTER, REHOME IT, DO WHATEVER IT IS THAT NEEDS TO BE DONE, RATHER THAN CREATE THIS MASSIVE NETWORK OF PEOPLE HOLDING ANIMALS AND NOT GETTING THEM TO ULTIMATE ADOPTIONS.AND THE WHOLE TRACKING THING, I DON'T KNOW WHAT HAPPENED 30THERE, BUT HOPEFULLY THAT WILL NEVER HAPPEN AGAIN.I SAW THAT LITTLE PIECE IN YOUR MEETING LAST TIME WHERE THIS WHOLE CHUNK OF ANIMALS WAS SORT OF LOST IN LIMBO SOMEWHERE.SOME OF THAT COMES FROM THIS -- THIS PERCEPTION THAT I THINK NEEDS TO BE BROUGHT MORE INTO FOCUS THAT WE NEED TO KEEP TRACK OF THE ANIMALS WHILE THEY ARE IN OUR CARE OR IN OUR ANCILLARY CARE, BUT THE GOAL IS TO GET THESE THINGS INTO PERMANENT HOMES, NOT TO CREATE THIS MASSIVE WEB OF HOLDING FACILITIES AROUND THE COMMUNITY BECAUSE THAT'S STILL PROBLEMATIC.WE STILL HAVE TO FIND HOMES.THERE ARE STILL ANIMALS COMING IN AT THE RATE OF 100 A DAY OR WHATEVER OUR AVERAGE NUMBER IS.SO WE'VE GOT TO MAKE THOSE IMMEDIATE ACTIONS.WE'VE GOT TO GET URGENCY BACK IN.EVERYTHING IS URGENT.NOT JUST THE STUFF THAT'S ON THE EUTHANASIA LIST BECAUSE TOMORROW SOMETHING NEW IS GOING TO BE ON THE EUTHANASIA LIST.SO URGENCY.EVERY ANIMAL THAT COMES IN SHOULD HAVE A HIGH LEVEL OF URGENCY TO GET IT BACK TO ITS OWNER OR TO GET IT INTO A PERMANENT HOME. 31THE VOUCHER PROGRAM, I'M STILL GETTING MY BEARINGS ON IT.I KNOW THAT YOU WANTED SOME FOLLOW-UP ON THAT.TO ME IT SEEMS LIKE A VERY LABOR-INTENSIVE PROCESS WITH LOTS OF DIFFERENT LAYERS.FOR THE DOLLAR VALUE OF THE VOUCHERS, I BELIEVE WE'RE PROBABLY SPENDING TWO TO THREE TIMES THAT MUCH IN LABOR TO PROCESS THAT, AND THAT'S PROBLEMATIC FROM A BUSINESS STANDPOINT OF IF I AM GOING TO SPEND $30 IN LABOR ON A $10 VOUCHER, I AM OUT $40 FOR A $10 VALUE.AND THAT'S THE KIND OF THINGS THAT WE'VE GOT TO LOOK AT.HOW CAN WE MAKE THAT BETTER?HOW CAN WE MAKE IT LESS TIME CONSUMING ON BOTH ENDS, BOTH THE VETERINARY AND OUR END.ALL THESE GOVERNMENT PROCESSES THAT ADD LAYER UPON LAYER UPON LAYER TO A MORE STREAMLINED SO THAT THE MONEY THAT SHOULD GO TO THE PROGRAM IS BEING IN THE PROGRAM AND IS BEING USED EFFECTIVELY AND EFFICIENTLY WITHOUT CREATING PILES AND PILES OF BACKLOGGED PAPERWORK AND THINGS LIKE THAT.SO I DON'T HAVE THE ANSWER FOR YOU QUITE YET.IT IS -- THE NUMBER OF HANDS THAT THE PAPER PASSES THROUGH IS MIND BOGGLING TO SOMEBODY FROM THE OUTSIDE.SO WE'RE -- WE DEFINITELY ARE GOING TO BE WORKING ON THAT.WE'VE HAD LIKE AN INFORMAL AUDIT, AND I WAS TALKING WITH 32THE AUDITORS ABOUT THAT, AND THEY BASICALLY SAID THE SAME THING.THEY FELT LIKE THERE WAS AN AWFUL LOT OF HANDLING FROM POINT A TO POINT B AND THAT THERE SHOULD BE A BETTER PROCESS.VOLUNTEERS.WE'VE GOT A GOOD GROUP OF VOLUNTEERS.I MET WITH A HUGE CHUNK OF THEM.OUR CONFERENCE ROOM REALLY ALMOST WASN'T BIG ENOUGH FOR THEMEETING.WE JUST SORT OF PUT OUT A GENERAL MEETING, AND IT WAS WALL TO WALL IN THERE.SO CLEARLY THERE'S ENTHUSIASM OUT THERE.I WOULD LIKE TO SEE OUR VOLUNTEER PROGRAM GET TO BE A LITTLE BIT MORE FORMALIZED TO ASSIST THE VOLUNTEERS AND ALSO TO ASSIST THE SHELTER IN FOCUS.SO HAVING A MORE FORMALIZED ORIENTATION, TRAINING, MEETING KEY STAFF MEMBERS, JOB OPPORTUNITY DESCRIPTION SO THEY KNOWWHERE IN THE SHELTER OPPORTUNITIES ARE.SOME OF THESE THINGS ARE ALL LACKING RIGHT NOW.GOT A LOT OF PEOPLE WHO WANT TO HELP, A LOT OF PEOPLE HELPING, BUT SOME OF THESE PEOPLE COULD BE A GREATER HELP BASED ON THEIR SKILLS THAT WE JUST DON'T KNOW ABOUT YET.AND SO GETTING SOME OF THAT FROM THEM AND GIVING BACK, YOU 33KNOW, A LIST OF OPPORTUNITIES I THINK WILL BETTER UTILIZE THE HOURS THAT ARE BEING PUT IN BECAUSE A LOT OF HOURS ARE BEING PUT IN.IN MY LAST SHELTER, WE REALIZED THAT THERE WERE A LOT OF PEOPLE WITH MEDICAL SKILLS THAT WERE VOLUNTEERING, AND THEYWOULD ACTUALLY BE ABLE TO WORK IN AREAS THAT SOMEONE WITH NO MEDICAL SKILL -- BECAUSE THEY WOULD UNDERSTAND SOME OF THE TERMINOLOGY.THEY WOULD UNDERSTAND DOING PACKS AND GETTING THEM READY TOGO INTO THE AUTOCLAVE AND SOME OF THOSE THINGS.SOME OF THOSE PEOPLE DON'T WANT TO DO THAT BECAUSE, YOU KNOW, THAT'S WHAT I DO ALL WEEK; I DON'T WANT TO DO IT.BUT SOME OF THEM FEEL MUCH MORE REWARDED DOING SOMETHING THAT THEY ARE COMFORTABLE WITH.BUT IF WE DON'T ASK THEM THOSE QUESTIONS, I THINK WE ARE MISUSING THAT RESOURCE.SO THAT WILL BE A BIG FOCUS OF OURS AS WELL.AND THE LAST THING ON MY LIST IS WITH THE UPCOMING BUDGET, I AM GOING TO BE PROPOSING IN GENERAL TERMS -- I DON'T HAVETHE DETAILS OF THIS YET -- AN INCENTIVE PROGRAM TO HELP REWARD RESCUES AND SHELTERS THAT HELP MOVE ANIMALS OUT OF OUR SHELTER, AND IN SOME FORM OR ANOTHER AT THE END OF THE YEAR, BASED ON WHAT THEY HAVE BEEN ABLE TO PROVIDE TO US, THERE MAY BE SOME SMALL STIPEND OR GRANT TO HELP OFFSET 34SOME OF THEIR COSTS SO THAT IN THE UPCOMING YEAR, THERE WOULD BE THE ABILITY TO MAYBE DO MORE WORK.DON'T HAVE THE DETAILS YET, JUST WANTED TO PUT THAT OUT THERE.HOPEFULLY BEFORE OUR FORMAL BUDGET I WILL HAVE MORE DETAILSON THAT, BUT JUST WANT TO KEEP YOU GUYS TOTALLY AHEAD OF THE CURVE.SO THAT'S ALL I HAVE UNLESS SOMEBODY'S GOT QUESTIONS OR COMMENTS.>>TIM GOLDEN: BE CAREFUL WHAT YOU WISH FOR.[LAUGHTER]SCOTT, THANK YOU SO MUCH.VERY HEARTENING TO HEAR THESE THINGS.ESPECIALLY AFTER WHAT WE'VE BEEN THROUGH.I HAVE A COUPLE OF COMMENTS AND QUESTIONS, BUT I AM GOING TO OPEN IT UP TO THE OTHER COMMITTEE MEMBERS FIRST.YES, DR. CHRISTY.>>CHRISTY LAYTON: HEY, SCOTT.SO FIRST OFF, WHAT I'D LIKE FROM YOU IS WHAT ARE YOU LOOKING FOR FROM US, AS AN ADVISORY COMMITTEE?WHAT WOULD YOU LIKE FOR US TO HELP YOU WITH?DO YOU WANT US TO BRING YOU CONCERNS?DO YOU WANT US TO JUST HELP YOU WITH WHAT YOU FIND AT THE SHELTER? 35DO YOU WANT US TO WORK WITH YOU ON SPECIFIC THINGS?OR DO YOU JUST WANT US AS A GENERAL KIND OF BODY TO HELP YOU MAKE DECISIONS?>>SCOTT TREBATOSKI: I DON'T KNOW MY PERFECT ANSWER FOR THATYET BECAUSE I'M STILL GAUGING WHAT'S GOING ON.I'VE BEEN MEETING TO DEATH THE LAST TWO WEEKS, SO I AM STILL TRYING TO GET A HANDLE ON IT.I DEFINITELY SEE THE ROLE.I JUST DON'T KNOW WHAT -- I CAN'T GIVE YOU THE PARAMETERS RIGHT NOW.I THINK ANY OF THOSE THINGS ARE VERY POSSIBLE THINGS.I JUST DON'T KNOW WHERE WE ARE AT AND WHAT WE WILL BE NEEDING.AND I KIND OF SEE THE POTENTIAL OF AS WE CHANGE, THAT MAY EASTBOUND AND FLOW.I AM SORT OF THIS CONSTANT IMPROVEMENT SORT OF THING.OBVIOUSLY, I DEFINITELY WANT TO KNOW HOW YOU GUYS ARE TAPPED INTO THE COMMUNITY AND WHAT PEOPLE ARE SAYING.I WOULD HOPE THAT LIKE IMMEDIATELY, PEOPLE WHO HAVE CONCERNS, LIKE MR. GRAY, WOULD COME TO ME OR STAFF AND HOPEFULLY WITHIN A SHORT PERIOD OF TIME, MY STAFF WILL RESPOND THE SAME WAY AS I DID, WHICH IS GOING AND CHECKING OUT THE PROBLEM AND TRYING TO FIND AN IMMEDIATE RESOLUTION.SO THOSE TYPE OF THINGS I REALLY NEED TO GET AS QUICK AS 36POSSIBLE.ONCE A MONTH WOULDN'T BE SUFFICIENT FOR THAT.BUT TALKING ABOUT THE BUZZ ON THE STREET, SOMETHING WE'RE NOT DOING THAT THE PUBLIC IS CLAMORING FOR, SOMETHING THAT WE'RE DOING THAT THE PUBLIC DOESN'T SEE ANY VALUE IN, THOSEWOULD BE REAL BIG HELP BECAUSE AS WE RESTRUCTURE, WE STILL ONLY HAVE A LIMITED POT OF PEOPLE AND MONEY.SO IF WE ARE DOING SOMETHING WE SHOULDN'T BE, THEN WE NEED TO STOP DOING IT.IF WE ARE NOT DOING SOMETHING, I CAN PUT THAT ON OUR LIST, AND AGAIN -- IF AND WHEN WE HAVE THE RIGHT RESOURCES, WE PUT IT IN THERE.IT'S ALL A PRIORITIZATION, BUT IF I DON'T KNOW THOSE THINGS, I CAN'T PUT IT ON THE LIST.SO THAT WOULD BE A HUGE INITIAL STANDPOINT.TO THE EXTENT OF NOT REHASHING WHAT'S HAPPENED OVER THE LAST SEVERAL MONTHS AND YEARS AS FAR AS IN THE TRENCHES, BUT TALKING MORE ON THE HIGHER LEVEL, YOU KNOW, WHAT MIGHT HAVE BEEN THERE BEFORE AND IS MISSING THAT WE NEED TO PUT BACK, WHAT HAS BEEN BROUGHT FORWARD THAT YOU DON'T FEEL IS WORKING, IT'S GOING TO TAKE ME A WHILE TO GET ALL THOSE, SOANY INPUT YOU GUYS HAVE ALONG THAT WOULD HELP ME NARROW MY RESEARCH A LITTLE BIT SO THAT I -- I AM NOT REALLY ONE -- LIKE I SAY, I AM NOT ONE TO DWELL IN THE PAST, BUT I'M NOT 37CONSIDERING THAT DWELLING IN THE PAST.YOU KNOW?I DON'T WANT TO HEAR HOW A SUPERVISOR GOT ALONG WITH AN EMPLOYEE BECAUSE THAT'S ALL SAID AND DONE.THAT'S NOT HERE ANYMORE.BUT IF WE HAD A FANTASTIC PROGRAM FIVE YEARS AGO AND WE AREWONDERING WHY IT WENT AWAY, AT LEAST THROW THAT OUT SO I CAN DO SOME RESEARCH BECAUSE I WOULD LIKE TO KNOW THAT TOO.I WOULD LIKE TO KNOW WHAT WAS -- BECAUSE I IMAGINE AS I START PROPOSING THINGS, SOME OF THESE, QUOTE UNQUOTE, NEW THINGS ARE NOT GOING TO BE NEW THINGS.THEY ARE GOING TO BE NEW OLD THINGS THAT HAD BEEN DONE IN THE PAST.SOME OF THEM ARE CLEARLY GOING TO BE NEW, BUT YOU KNOW, BEST PRACTICES I'M SURE, WHEN I STARTED IN THIS INDUSTRY, THIS WAS THE PLACE TO BE.PINELLAS AND HILLSBOROUGH WERE THE PLACES THAT WERE LEADINGTHE STATE.AND SO CLEARLY THERE MUST HAVE BEEN PROGRAMS IN PLACE THAT WERE EFFECTIVE.HOPEFULLY MOST OF THOSE ARE STILL IN PLACE.IF NOT, YOU KNOW, WE NEED TO REVISIT.THINGS HAVE EVOLVED A LOT IN THAT TIME TOO.ONE OF THE REASONS I'M HERE IN HILLSBOROUGH IS MY MENTORING 38CAME FROM PINELLAS AND HILLSBOROUGH, SO IT'S LIKE COMING HOME TO ME TO TRY TO GET THIS BACK TO WHERE IT WAS AND BEYOND, TO TELL YOU THE TRUTH.I AM SHOOTING FOR A LOT HIGHER THAN BEST IN THE STATE.I AM SHOOTING FOR BEST IN THE REGION, BEST IN THE COUNTRY.>> ON THAT, JUST A COUPLE OF, THEN, LARGE THINGS I'VE SEEN AND KIND OF THE BUZZ THAT I'VE BEEN HEARING.NUMBER ONE, I THINK MR. GRAY TOUCHED ON IT A LITTLE BIT, ISTHAT SPECIFIC ANIMALS THAT COME IN, AS SOON AS THEY COME IN, REALLY NEED TO GO TO SPECIFIC RESCUES.YOU KNOW, I WOULDN'T RECOMMEND CALLING LOST ANGELS FOR A PIT BULL, BUT JUST LIKE I WOULDN'T THINK TO CALL MR. GRAY FOR A LITTLE CHIHUAHUA, ALTHOUGH HE HAS TAKEN A NUMBER OF THOSE LATELY.IF WE COULD PERHAPS TRY TO DO THAT, THAT'S HOW IT USED TO BE DONE, AND IT WAS VERY EFFECTIVE, KIND OF PINNING SPECIFIC ANIMALS WITH SPECIFIC RESCUES AND KNOWING WHICH ONES KIND OF WORK WELL WITH THAT AND NOT SENDING THE, YOU KNOW, FIVE PAGES WITH THE LITTLE TINY, YOU KNOW, PICTURE THAT YOU CAN'T EVEN SEE THE PICTURE OF THE ANIMAL AND REALLY NO EXPLANATION.IT'S JUST NOT HELPFUL, AND TO BE HONEST, I THINK IT'S REALLY HARD ON THE RESCUES TO LOOK AT THAT AND KIND OF LOOKAT FIVE PAGES OF ANIMALS AND GO, OH, ALL OF THESE ARE GOING 39TO DIE IF I DON'T DO SOMETHING.SO I THINK THAT'S REALLY HARD EMOTIONALLY, VERSUS SENDING TWO PIT BULL MIXES TO MR. GRAY AND HIM SAYING, OKAY, I'VE GOT SOME TIME TO WORK ON THIS, AND MAKE I CAN FIND FOSTERS FOR AT LEAST ONE OF THESE.AT LEAST MAKE HIM FEEL THAT HE IS CONTINUING TO IMPROVE THINGS.THAT'S MY NUMBER ONE THING.NUMBER TWO, SOMETHING ELSE -- AND I THINK HE TOUCHED ON THIS A LITTLE BIT WITH THE ONE DOG -- THERE'S BEEN A LOT OFINAPPROPRIATE OR MISGUIDED OR MISTAKENLY WRITTEN RECORDKEEPING.I DON'T KNOW THE CAUSE OF IT, AND TO BE HONEST, I HAVE A FEELING IT'S PROBABLY SPREAD ACROSS A NUMBER OF DIFFERENT PEOPLE.ON ONE CASE THAT I SAW LAST WEEK, THE DOG HAD NOT HAD A RABIES VACCINE.AFTER SHE WAS RELEASED FROM ANIMAL SERVICES, HER PAPER SHOWED THAT SHE WAS SPAYED, AND SHE WAS NOT.SHE HAD WHELPED PUPPIES WHILE SHE WAS IN THE FACILITY, AND NOWHERE ON THE PAPER DOES IT SAY HOW MANY PUPPIES SHE WHELPED, NOR WERE THE PUPPIES EXAMINED BY A VETERINARIAN I COULD FIND ON THE PAPERWORK.WHEN HE WENT TO PICK UP THE PUPPIES, HE WAS GIVEN TEN PAGES 40FOR PUPPIES.THEY WENT TO THE KENNEL, AND THERE WERE ONLY EIGHT PUPPIES.SO MY QUESTION IS, IS WERE THERE TEN PUPPIES AND TWO DIED IN THE KENNEL, OR WERE THERE EIGHT PUPPIES AND SOMEONE MADEUP TWO PUPPIES?THESE WERE PROBLEMS THAT, AGAIN, WHEN WE LOOK AT THIS REPORT, IT'S GOING TO AFFECT THAT REPORT.SO JUST PAPERWORK IN GENERAL I THINK JUST NEEDS TO BE TIDIED UP QUITE A BIT.AND I KNOW YOU ARE ON THAT.AND THEN, OF COURSE, MY BIGGEST CONCERN IS ANIMAL WELFARE, AND I KNOW THAT YOU ARE ABSOLUTELY CONCERNED ABOUT THAT ANDTHE SHELTER, AND I KNOW LIKE MR. GRAY SAID, WHEN YOU KNOW, HE CAME TO YOU WITH THAT CONCERN, YOU IMMEDIATELY TOOK CAREOF IT AND DID THE RIGHT THING FOR THAT MOM AND HER PUPPIES,AND I APPRECIATE THAT.THAT REALLY MAKES ME FEEL GOOD AND MOVING FORWARD WITH THIS.THEN MY ONLY OTHER THING I WANTED TO MENTION IS YOU AND I ALREADY DISCUSSED ABOUT LIMITED INTAKE, LIMITED ADMISSION, AND YOU KNOW WHERE I STAND ON THAT.I AM VERY ADAMANT THAT WE CANNOT RECOMMEND CRAIGSLIST WHEN WE ARE COUNSELING THESE PEOPLE.WE DO LIVE IN A TOWN -- AND I AM SURE YOU ARE FAMILIAR WITHTHAT NOW -- THAT WE DO HAVE A LOT OF ANIMAL ABUSE. 41WE DO HAVE A LOT OF FIGHTING OF PIT BULLS AND THINGS LIKE THAT.I WILL TELL YOU THAT THEY WILL GET THEM FROM THE SHELTER IFIT'S EASY TO GET.YOU KNOW, THEY ARE GOING TO COME TO THE SHELTER AND GET THESE DOGS.AND IF WE -- IF WE ALLOW THIS LIMITED INTAKE, THESE DOGS ARE NOT GOING TO BE DROPPED OFF AT THE SHELTER, THEY ARE GOING TO BE DROPPED OFF OUT IN THE STREET OR BEING SENT TO BAIT DOGS THROUGH CRAIGSLIST AND WHATNOT.I AM CONCERNED WITH LIMITED INTAKE.WHEN I LOOKED AT MR. LINEBAUGH'S REPORT -- WHICH IS ONE OF THE REASONS I WANT TO TALK TO HIM -- IS HE RECOMMENDED THREE DAYS A WEEK MAXIMUM OF TAKING ANIMALS IN.TO ME THAT'S LIMITED INTAKE.IF YOU ARE ONLY TAKING ANIMALS IN DURING THE WEEK AND NOT ON WEEKENDS SO PEOPLE WHO ARE WORKING CAN'T DROP THEIR DOGSOFF, THAT'S A PROBLEM.THAT'S LIMITED INTAKE.WHILE I COMPLETELY AGREE WITH COUNSELING PROGRAMS, VETERINARY ASSISTANCE PROGRAMS, MEDICAL ASSISTANCE PROGRAMS, FOOD ASSISTANCE PROGRAMS, BEHAVIORAL ASSISTANCE PROGRAMS, I WOULD LOVE TO SEE HCAS PARTNER WITH A BEHAVIORAL GROUP, WHETHER IT'S BARKBUSTERS OR ONE OF THE 42OTHER ONES OUT THERE, AND WORK WITH THESE PEOPLE.AT LEAST THE MAJORITY OF ANIMALS THAT I SEE PEOPLE TURNING OVER TO ME IS ANIMALS THAT THEY HAVE BEHAVIORAL ISSUES WITH.SO REALLY, IF WE CAN WORK ON THOSE PROGRAMS AND DO COUNSELING FOR THAT, I AM ABSOLUTELY ALL FOR THAT TYPE OF LIMITED ADMISSION, BUT MY CONCERN IS IF WE ARE JUST KIND OFTELLING PEOPLE, LIKE MANATEE COUNTY DOES, WHY DON'T YOU PUTTHEM ON CRAIGSLIST FIRST, THAT REALLY CONCERNS ME.SO THAT'S JUST WHERE I STAND ON THE LIMITED ADMISSION PART.THANK YOU SO MUCH.WE REALLY APPRECIATE YOU COMING.>>TIM GOLDEN: OKAY.YES.AND WE ARE GOING TO RISK SENSORY OVERLOAD HERE, SCOTT, BUT I HOPE YOU DON'T MIND.WE ARE GOING TO GO AROUND.GO AHEAD, GENERAL.>>JENNIFER FADAL: THANKS.WELCOME.KIND OF TAGGING ON TO THE COUNSELING CONVERSATION, HOW MUCH, IF ANY, COUNSELING IS GOING INTO THE ADOPTERS?HOW MUCH TIME OR IS THERE ANYONE TALKING TO PEOPLE WHO ARE ADOPTING THESE PETS BEFORE THEY TAKE THAT ANIMAL HOME?>>SCOTT TREBATOSKI: I CAN'T GIVE YOU A DEFINITIVE ANSWER. 43WHAT I AM GOING TO TELL YOU IS IT'S ALL ACROSS THE BOARD RIGHT NOW.>>JENNIFER FADAL: IS ANYBODY HAVING QUESTIONS WITH THEM?>>SCOTT TREBATOSKI: I DO BELIEVE SOME PEOPLE ARE.BUT IT'S ALL ACROSS THE BOARD.IT'S HIT AND MISS, IT'S NOT CONSISTENT.THERE'S A LOT OF THAT TYPE OF THING GOING ON RIGHT NOW.CLEARLY MY NUMBER ONE GOAL IS GETTING SOME CONSISTENCY, SOME TRAINING, YOU KNOW.THE LAST THING THAT I WANT IS ONE PERSON HAVING THE EXACT SAME PROBLEM AS THE NEXT PERSON, AND THE TWO DIFFERENT PEOPLE GET TWO DIFFERENT ANSWERS OR TWO DIFFERENT WAYS OF SOLVING THE SAME PROBLEM.I MEAN, IF THERE'S MULTIPLE WAYS TO SOLVE IT, THEN BOTH PEOPLE SHOULD BE GIVEN MULTIPLE WAYS.BUT IF THERE'S A PROTOCOL OF HOW TO DEAL WITH AN ADOPTION, IT SHOULD BE DONE CONSISTENTLY WITH EVERY ADOPTION, NOT HILT AND MISS.>>JENNIFER FADAL: I GUESS WHERE I AM COMING FROM IS IF WE WANTED TO BE A LITTLE BIT MORE PROACTIVE -- AND I THINK ALLTHE FOSTER FOLKS OUT THERE CAN AGREE THAT WE'RE GETTING THESE DOGS RETURNED AND CATS RETURNED BECAUSE THEY ARE ADOPTING THE WRONG DOG OR THEY SHOULDN'T ADOPT A DOG AT ALL.I MEAN, THEY ARE JUST NOT GOOD PET OWNERS OR PET PARENTS. 44THEY SHOULDN'T HAVE ONE AT ALL.I HAD A CONVERSATION FOR 30 MINUTES TODAY WITH AN ACQUAINTANCE OF MINE FROM COLLEGE, HAVEN'T SEEN THIS PERSONIN YEARS, CALLED ME BECAUSE HE IS PROBABLY GOING TO ADOPT ADOG FROM ANIMAL SERVICES.HE HAS BEEN THERE FOR A COUPLE WEEKS IN A ROW, HE HAS PUT IN APPLICATIONS.ONE TIME THEY WERE ALMOST GOING TO TAKE THE DOG HOME, THEN THE OWNER TURNED UP AND, OF COURSE, GOT THE DOG BACK.SECOND TIME, RIGHT BEFORE THEY WERE GOING TO ADOPT THIS DOG, SOMEBODY ELSE ADOPTED THIS DOG.IS NOW THEY HAVE, I GUESS, APPLICATIONS IN ON TWO DOGS.SO WHEN I TALKED TO HIM AT LENGTH AND HEARD HIS LIVING SITUATION -- WHICH IS FINE, BUT HE DOESN'T HAVE A FENCED YARD -- HIS TIME CONSTRAINTS, HIS HISTORY WITH DOGS, HIS WIFE'S LACK OF HISTORY WITH DOGS, AND THEN THE BREED THAT THEY ARE LOOKING TO ADOPT, I WAS LIKE, ARE YOU SURE YOU WANT TO ADOPT THIS BREED OF DOG?I MEAN, IN MY GUT I KNOW THAT DOG IS GOING TO BE RETURNED.IF HE DOESN'T ALIGN HIMSELF WITH MAYBE A DOGGY DAY CARE OR PET SITTER OR SOMETHING TO HELP HIM, IT'S GOING TO BE A HIGH-STRUNG DOG THAT NEEDS ROOM TO RUN AND NEEDS ACTIVITY.AND I DON'T THINK -- SO WHAT I AM SAYING IS I THINK IF I COULD MEET WITH YOU -- AND I WOULD LOVE TO HELP FORM A TEAM 45OF PEOPLE THAT CAN SIT AND COUNSEL PRIOR TO TAKING THAT DOGHOME TO HELP THEM DECIDE WHICH BREED, WHICH MIXED BREED IS RIGHT FOR THEM, AND MY GOSH, MAYBE THEY DON'T EVEN NEED A DOG TO BEGIN WITH.I THINK THAT WOULD HELP MAYBE A LITTLE BIT.I KNOW IT'S PROBABLY -- I KNOW THE GOAL IS TO GET DOGS OUT OF THE SHELTER, BUT IF THE RECIDIVISM RATE IS HIGH OR THESEDOGS ARE BEING MISTREATED, I THINK A COUNSELING SESSION WOULD BE GOOD.SO I DON'T KNOW IF YOU ARE OPEN TO THAT, BUT I WOULD LOVE TO TALK TO YOU ABOUT THAT OFFLINE.>>SCOTT TREBATOSKI: YEAH.I DON'T THINK WE MAY BE GEARED TO THAT LEVEL YET.WE'VE GOT SOME BASICS TO BE FIXED BEFORE WE CAN NECESSARILYGO ALL IN WITH THAT.ONE OF MY CONCERNS -- I AM GOING TO LAY IT RIGHT OUT HERE.YOU CAN TRUST ME TO BE PRETTY HONEST AND OPEN WITH YOU, EVEN IF I AM GOING TO OFFEND YOU.UNLESS WE HAVE A STANDARDIZED WAY OF TEACHING PEOPLE HOW TOCOUNSEL ANIMALS, I WOULD BE VERY WARY BECAUSE THERE ARE SOME PEOPLE WHO WOULD INSIST THAT NOBODY IS A GOOD ADOPTER UNLESS THEY SPEND $50,000 A YEAR, HAVE THEIR OWN HOUSE THAT'S AIR CONDITIONED, HAVE A BUTLER, WHATEVER, AND THERE NEEDS TO BE CONSISTENCY ON THAT END JUST LIKE THERE NEEDS 46TO BE CONSISTENCY ON THE END OF MY ADOPTION STAFF.SO I THINK THERE'S A WAY TO GET THERE, BUT I DON'T THINK HAPHAZARDLY JUST TURNING THAT OVER WITHOUT A FORMAL PROCESSIS GOING TO DO ANYTHING MORE THAN WHAT'S HAPPENED IN SHELTERS OVER THE LAST SEVERAL DECADES.WE MAKE IT VERY EASY FOR PEOPLE TO TURN IN ANIMALS.WE MAKE IT VERY HARD FOR THEM TO LEAVE THE SHELTER.EUTHANASIA IS THE END OF THE -- RESULT OF THAT.>>JENNIFER FADAL: OKAY.ALL RIGHT.WELL, IT'S SOMETHING WHENEVER I SET MY MEETING WITH YOU, I WOULD LIKE TO FURTHER EXPLORE.FURTHER DOWN THE LINE ESPECIALLY.>>SCOTT TREBATOSKI: ABSOLUTELY.>>TIM GOLDEN: WITH REGARD TO THAT, I WANT TO CHECK OFF ONE THING HERE QUICKLY.SCOTT AND I HAVE MET.WE HAD A WONDERFUL OPPORTUNITY TO SIT DOWN AND TALK FOR ABOUT 30 MINUTES.AT THE RISK OF MAKING YOUR SCHEDULE EVEN MORE HORRIFIC, I WOULD LIKE TO RECOMMEND THAT EACH AND EVERY ONE OF US CONTACT YOUR OFFICE AND SET UP A CONVENIENT TIME TO SIT DOWN AND GO OVER THINGS WITH HIM.PERHAPS THAT WILL HELP GET THIS MEETING TO MOVE ALONG A LIT 47BIT QUICKER TOO.>>SCOTT TREBATOSKI: I WOULD ENCOURAGE THAT AS WELL.ALL YOU HAVE TO UNDERSTAND IS THAT IT MAY TAKE A WHILE JUSTBECAUSE THESE DAYS HAVE BEEN CRAZY.SOMETIMES I GOT ALL DAY, BUT THEN IT WILL DEPEND HOW OUR SCHEDULES MESH.SO BE PATIENT.IT'S NOT THAT WE ARE NOT TRYING TO SCHEDULE YOU.LIKE TODAY I HAD NO CHANCE FOR LUNCH OR DINNER.I'LL HAVE DINNER AFTER I LEAVE THIS MEETING.NOT THAT I NEED LUNCH AND DINNER, BUT YOU KNOW, SO IT DEPENDS ON THE DAY.BUT I ABSOLUTELY THINK THAT'S THE BEST WAY.I THINK THESE MEETINGS ARE IMPORTANT, BUT I ALSO BELIEVE ONE-ON-ONE MEETINGS ARE IMPORTANT FOR EVERYBODY TO UNDERSTAND EVERYBODY.>>TIM GOLDEN: ABSOLUTELY.THAT WAS THE POINT I WANTED TO MAKE.DR. ADRIANA.>>ADRIANA ODACHOWSKI: WELCOME, SCOTT.I WELCOME YOUR INITIATIVE AND ARE LOOKING FORWARD TO THE CHANGES.I WAS LOOKING AT THE STATS AND COULDN'T HELP NOTICING ON THE OUTCOME, DEATH IN KENNEL, 21 ANIMALS. 48WHAT WERE THE CIRCUMSTANCES OF THOSE DEATHS, IF WE CAN KNOWWHAT HAPPENED THERE.>>SCOTT TREBATOSKI: I HONESTLY HAVEN'T HAD THE TIME TO GET INTO THAT LEVEL.WHEN JOHN COMES BACK, WE'LL ASK IF HE KNOWS THAT ANSWER.I DEFINITELY WILL HAVE PEOPLE HERE IN THE FUTURE THAT CAN ANSWER THOSE TYPE OF QUESTIONS.THIS IS ALL STUFF THAT PREDATES ME, SO I CAN'T EVEN SAY I WALKED THROUGH THE KENNEL -- YOU KNOW, THIS IS FEBRUARY.I DIDN'T START UNTIL AFTER FEBRUARY.>>ADRIANA ODACHOWSKI: THANK YOU.>>SCOTT TREBATOSKI: I WILL TRY TO GET THAT.IF YOU WANT TO SEND ME SPECIFIC QUESTIONS, I WILL GET YOU SPECIFIC ANSWERS AS WELL.I JUST AM NOT -- I WILL HOPEFULLY BE ABLE TO ANSWER THOSE IN UPCOMING MONTHS MORE OFF THE TOP OF MY HEAD, BUT A LITTLE EARLY FOR ME.>>ADRIANA ODACHOWSKI: SURE.THANK YOU.>>TIM GOLDEN: GREAT.THANK YOU.MARY NEXT, AND THEN LISA.>>MARY BIRRELL: MIGHT NOT BE ABLE TO ANSWER THIS EITHER, KIND OF A QUESTION AS WELL, TAGGING ON TO WHAT JEN WAS 49TALKING ABOUT, YOU KNOW, SOME INFORMATION THAT WOULD BE GOOD -- AND I CAN SEND YOU AN EMAIL ON IT TOO, BUT I DON'T KNOW IF YOU KNOW WHAT THE CURRENT RETURN RATE IS >>SCOTT TREBATOSKI: I DON'T KNOW WHAT OUR CURRENT RETURN RATE IS.I CAN TELL YOU WHAT AVERAGE RETURN RATES ARE, WHICH IS ABOUT 5% TO 10% IS A PRETTY TYPICAL RETURN RATE.OBVIOUSLY, SOME SHELTERS ARE GOING TO BE HIGHER.VERY FEW SHELTERS ARE LOWER THAN 5%, EVEN IF THEY HAVE COUNSELING, BECAUSE PEOPLE AREN'T ALWAYS HONEST EITHER.YOU KNOW?AND IF THEY ARE SMART ENOUGH TO THINK THEY KNOW THE ANSWER THAT YOU WANT TO HEAR BECAUSE THEY WANT THAT ANIMAL, THEY MAY TELL YOU THAT.BUT ONE OF THE THINGS THAT I ALSO WANT EVERYONE TO CONSIDERIS IF THE ANIMAL COMES BACK TO THE SHELTER, AT LEAST IT WASOUT THE TIME IT WAS OUT, AND IT STILL MAY HAVE A CHANCE TO GO BACK OUT AGAIN.IF WE PRECLUDE -- IF OUR RETURN RATE IS, LET'S SAY, 15%, THAT MEANS 85% ARE STAYING IN HOMES.AND IF WE'RE NOT CONSCIOUS OF THAT AND WE START BLOCKING EVERYBODY FROM BEING ABLE TO HAVE THE OPPORTUNITY TO OPEN THEIR FIRST PET, IN A WAY THAT THEY FEEL IS APPROPRIATE ANDIS ADEQUATE, THAT'S GOING TO BE PROBLEMATIC.I DIDN'T OWN A PET BEFORE I STARTED IN ANIMAL SERVICES. 50I CAME FROM A VERY LARGE FAMILY, AND MOM SAID I AM NOT TAKING CARE OF PETS ON TOP OF -- BECAUSE I KNOW WHAT'S GOING TO HAPPEN IS YOU ARE GOING TO WANT THE PET AND YOU ARE NOT GOING TO CARE FOR IT.A LITTLE PESSIMISTIC ON THAT SIDE, BUT PROBABLY UNDERSTANDABLE.PARENTS KNOW MORE THAN THE KIDS DO.BUT I WOULD HAVE FALLEN INTO I'VE NEVER OWNED A PET BEFORE.I WOULD HAVE FALLEN INTO I DON'T HAVE AN ANIMAL BACKGROUND.I THINK I AM A PRETTY GOOD PET OWNER.I HAVE A COUPLE OF PETS ON MY OWN.BOTH CAME FROM THE SHELTER.BUT SOMETIMES, YOU KNOW, TOO BLACK AND WHITE CAN BE A PROBLEM.YOU KNOW.A LOT OF OUR ADOPTERS ARE GOING TO BE FIRST-TIME PET OWNERS.>>MARY BIRRELL: RIGHT.AND SOMETIMES THEY ARE VERY GOOD PET OWNERS.THE HUMANE SOCIETY RETURN RATE, WE TRACK THAT, AND FOR THE LAST SEVERAL YEARS, WE ARE BETWEEN 3% AND 5% RETURN RATE.SO IF THAT'S ANYTHING, AGAIN, WE CAN HELP WITH, I THINK WE HAVE A PRETTY OPEN ADOPTION PROGRAM, AND YET WE DON'T HAVE A HEIGHT RETURN RATE.SO I JUST OFFER THAT UP. 51LENGTH OF STAY.YOU DON'T HAPPEN TO KNOW WHAT THAT IS EITHER?>>SCOTT TREBATOSKI: I DON'T.ONE OF THE PROBLEMS I AM FINDING IS WITH THE SWITCHOVER OF THE SOFTWARE, THE HISTORIC STUFF IS IN ONE SOFTWARE, THE CURRENT STUFF IS IN ANOTHER SOFTWARE, THEY'VE NOT BEEN MERGED, THEY'RE NOT SIMILAR REPORTS IN EITHER, SO COMPARINGAPPLES TO APPLES IS VERY DIFFICULT.I AM STILL WORKING ON GETTING ACCESS MYSELF TO BE ABLE TO BRING SOME REPORTS THAT I KNOW ARE VALUABLE INTO THE SYSTEMSO THAT WE CAN START RUNNING SOME OF THOSE REPORTS TO LOOK.LENGTH OF STAY IS A HUGE -- IT'S A HUGE QUESTION.ANIMALS DYING IN SHELTER IS A HUGE QUESTION.HOW THEY ARE TRACKING THAT.I CAN SHARE WITH YOU ONE THING THAT WAS REALLY BIZARRE THATWE ENDED UP STUMBLING UPON AT MY LAST PLACE.WE WERE SEEING ALL THESE ANIMALS DYING IN THE KENNEL, AND WHEN WE STARTED LOOKING, WE STARTED LOOKING AT WE COULD BREAK IT DOWN BY OFFICER'S TRUCK, HOW MANY WERE DYING IN ROUTE, HOW MANY WERE DYING AFTER THEY HAD BEEN CHECKED IN, ALL THIS STUFF.WE ENDED UP FINDING THAT ONE OFFICER, THIS HUGE THING.SO I THOUGHT OH, MY GOD, WE'VE GOT A PROBLEM AND SOMEBODY'SGOT TO GO. 52UNTIL WE TALKED TO HIM AND HE SAID, WELL, WHEN I GET A CALLTO GO GET AN ANIMAL, I ASSUME EVERYTHING'S ALIVE WHEN THEY CALL, AND IF I SHOW UP AND IT'S DEAD, I PUT THAT DEAD IN ROUTE BECAUSE IT DIED WITH ME BEING IN ROUTE TO THEM.AND I SAID NO, NO, THAT'S NOT HOW THAT STAT WORKS.YOU KNOW, IF IT'S DEAD WHEN YOU GET THERE, IT'S DEAD ON ARRIVAL.BUT THAT WAS A TRAINING ISSUE.SO ONE OF OUR MOST ACTIVE OFFICERS WAS MISUSING THE STATISTIC, WHICH SPIKED, YOU KNOW, SO I SUSPECT AFTER THAT'S BEEN RESOLVED, YOU ARE GOING TO SEE THE CHANGE, BUT IT'S REALLY DIFFICULT TO GO BACK AND FIX THAT.BUT THAT'S WHY IT'S GOOD TO ASK THAT QUESTION.WHAT EXACTLY MAKES UP THIS 21?AND THE OTHER THING I HOPE IS NOT HAPPENING IS I CAN'T FINDTHE ANIMAL, AND THAT'S THE OUTCOME I AM USING.THERE IS A MISSING OUTCOME, AND HOPEFULLY WE ARE USING A MISSING OUTCOME WHEN WE PROBABLY SIGNED AN ANIMAL IN TWICE.IT HAPPENS A LOT IN SHELTERS.>>MARY BIRRELL: LASTLY -- AND I PROBABLY SHOULD HAVE STARTED WITH IT -- IS TO WELCOME YOU.WE ARE REALLY EXCITED TO BE WORKING WITH YOU AND LOOK FORWARD TO IT.THANK YOU. 53>>SCOTT TREBATOSKI: THANK YOU.>>TIM GOLDEN: THANK YOU VERY MUCH, MARY.LISA.>>LISA WALKER: YEAH, A COUPLE QUICK ONES MYSELF.ARE WE STICKING WITH WHAT IS IT?THE PET WHATEVER?OR ARE WE GOING BACK TO CHAMELEON?>>SCOTT TREBATOSKI: AS FAR AS I KNOW WE ARE COMMITTED TO PETPOINT RIGHT NOW.I HAVE TO GIVE IT A FAIR SHOT.I HAVE NEVER DONE PETPOINT BEFORE.I DO HAVE CONCERNS WITH PETPOINT.I HAVE RAISED THE CONCERNS I HAVE WITH PETPOINT.ESPECIALLY WHEN YOU ARE LOOKING AT AN INTEGRATED OPERATION,CHAMELEON IS GEARED TOWARDS ANIMAL CONTROL.PETPOINT IS GEARED TOWARDS HUMANE SOCIETIES.AND THERE ARE GOING TO BE SOME GAPS WHEN I REINTEGRATE THE DEPARTMENT -- OR THE DIVISION BACK TOGETHER JUST BECAUSE OFWHO THE PRIMARY -- WHO THE PRIMARY USERS ARE.I ASKED THIS QUESTION.FOR PETPOINT, 45% OF THEIR USERS ARE RESCUES WITH NO SHELTER.40% ARE SHELTERS THAT ARE HUMANE SOCIETIES EXCLUSIVELY.15% ARE SHELTERS THAT EITHER ARE HUMANE SOCIETIES THAT DO 54ANIMAL CONTROL OR EXCLUSIVELY ANIMAL CONTROL.CHAMELEON, 84% OF THEIR USERS ARE ANIMAL CONTROL.OF THE TOP 10 AGENCIES IN SIZE, 7 OF THE 10 USE CHAMELEON, 2 USE THEIR OWN IN-HOUSE-MADE VERSION, AND 1 USES PETPOINT.SO SIZE MATTERS WHEN IT COMES TO THIS SOFTWARE AND WHAT ITSCAPABILITIES OF BEING ABLE TO PULL REPORTS AND THINGS LIKE THAT.I AM NOT SAYING THAT PETPOINT IS INSUFFICIENT BECAUSE I HAVE INSUFFICIENT KNOWLEDGE OF PETPOINT.SO OUR INITIAL IS TO GET WITH THEM, GET GOOD TRAINING.HOPEFULLY THEY CAN SHOW ME A SHELTER THAT I CAN GO -- THAT'S DOING ANIMAL CONTROL AND I CAN GO SEE HOW THEY ARE USING IT VERSUS HOW WE'VE BEEN INSTRUCTED TO USE IT SO THAT, YOU KNOW -- BECAUSE IT MAY BE A TRAINING ISSUE.THERE'S A LOT OF STUFF THAT ULTIMATELY ENDS UP BEING TRAINING ISSUES.SO RIGHT NOW WE ARE COMMITTED TO PETPOINT BECAUSE THAT'S THE DECISION THAT HAD BEEN MADE.THERE'S A CONTRACT.THERE'S ALL KINDS OF ISSUES WITH THAT.BUT WE ARE KIND OF FORCED INTO MAINTAINING THE HISTORIC IN CHAMELEON AND THE NEW IN PETPOINT, AND SO THERE STILL HAS TO BE CHAMELEON IN THE BACKGROUND IN ORDER FOR US -- YOU JUST DON'T WANT TO WIPE THAT HISTORY CLEAN. 55THAT WOULD BE A HORRIBLE, HORRIBLE THING.SO WE ARE STILL WORKING ON THOSE ISSUES, BUT STAFF IS WORKING ON IT.I'VE DABBLED IN IT.AS SOON AS I GET SOME MORE TIME, I ACTUALLY HAVE A MEETING SET UP WITH THE DISTRICT TRAINER OR WHATEVER, SO HOPEFULLY,YOU KNOW, I WILL HAVE A BETTER UNDERSTANDING.I'VE GOT A LIST OF QUESTIONS FOR THEM ABOUT I KNOW CHAMELEON DOES THIS.HOW DOES PETPOINT DO THIS, SO THAT MAYBE THEY CAN SHOW US WHAT WE ARE NOT SEEING.>>LISA WALKER: OKAY.I KNOW FEBRUARY WAS A TOUGH MONTH, BUT THESE ARE STATISTICSWE NEED TO WORK ON.IF I COULD MOVE ON TO MY NEXT QUESTION, I KNOW TIDES HAVE CHANGED A LITTLE BIT ACROSS THE COUNTRY AND PHILOSOPHIES HAVE CHANGED, BUT HAVE YOU GIVEN ANY CONSIDERATION TO -- AND YOU MAY OR MAY NOT KNOW ABOUT THE PROGRAMS.I THINK THAT YOU DO.BUT HAVE YOU GIVEN ANY CONSIDERATION TO RETURNING TO THE ADOPT PROGRAM AND THE PIT BULL AMBASSADOR PROGRAM AT HILLSBOROUGH COUNTY ANIMAL SERVICES?>>SCOTT TREBATOSKI: I ONLY KNOW ABOUT THE PROGRAMS KIND OF REALLY ON THE GLOBAL, NOT THE DETAIL. 56ALL I CAN SAY IS I WILL LOOK AT THEM.I AM NOT FAMILIAR WITH WHAT DECISIONS HAVE BEEN MADE TO GETFROM POINT A TO POINT B.SO AGAIN, I'VE ABOUT GOT TO GEAR UP SOME HISTORY HERE BEFORE I CAN ANSWER A QUESTION LIKE THAT.>>LISA WALKER: GREAT.I WOULD LOVE TO GET ON YOUR SCHEDULE AND HAVE A CONVERSATION.>>TIM GOLDEN: SUPER.THANK YOU, DR. LISA.DR. MIKE.>>MIKE HAWORTH: THANK YOU.WELCOME, DR. TREBATOSKI.IT'S GREAT TO HAVE YOU HERE.IN THE PAST, THE ANIMAL ADVISORY COMMITTEE WAS USED AS A SOUNDING BOARD.THERE'S A DIVERSE GROUP OF PEOPLE HERE, ANIMAL SOCIETIES, VETERINARIANS.ANYWAY, I HAVE BEEN ON THE COMMITTEE FOR SEVEN YEARS NOW.ONE OF THE THINGS THAT USED TO HAPPEN WAS THE DIRECTORS WOULD COME UP, BRING AN IDEA FORTH, AND JUST GET FEEDBACK ON IT.YOU KNOW, I THINK THAT WAS ONE OF THE MOST VALUABLE PARTS OF THIS COMMITTEE. 57IT WASN'T TO CRAFT LEGISLATION; IT WAS TO HELP GIVE FEEDBACK FROM THE COMMUNITY.I WOULD LOVE TO GET BACK TO THAT ROLE OF JUST BEING AN ADVISORY COMMITTEE.WE GOT DRAFTED INTO DOING A TETHERING ORDINANCE.WE'VE BEEN THROUGH A LOT OF DIFFERENT THINGS.AND WE'RE HERE TO HELP.BUT WELCOME TO THE COUNTY.I GUESS THEY DIDN'T HAVE AN ADVISORY BOARD IN JACKSONVILLE?>>SCOTT TREBATOSKI: NEITHER OF MY TWO PREVIOUS LOCATIONS HAVE HAD AN ADVISORY BOARD LIKE THIS.WHEN I STARTED IN JACKSONVILLE, I HAD AN INFORMAL ADVISORY BOARD THAT WAS PUT TOGETHER BY THE MAYOR.BUT WHEN THAT FIRST MAYOR LEFT, SO LEFT HIS ADVISORY BOARD.SO I'VE NOT HAD ANYTHING THAT'S HAD THE TRADITION, THE LONGEVITY, THE FORMALITY.YOU KNOW, ALL THIS MEETINGS IN THE SUNSHINE, WHICH I AM FAMILIAR WITH.I HAVE BEEN IN GOVERNMENT LONG ENOUGH TO STAND ALL THAT.BUT THIS IS DEFINITELY A LEARNING CURVE FOR ME BECAUSE THISIS MUCH MORE FORMAL THAN I AM AWARE EXISTS IN MOST PLACES.SO THIS IS DEFINITELY SOMETHING NEW FOR ME TO LEARN.>>MIKE HAWORTH: YOU MADE REFERENCE TO MONDAY YOU WERE HAVING A NEW MANAGING VETERINARIAN COME IN. 58IS THAT DR. CENTONZE? >>SCOTT TREBATOSKI: YES, IT IS.>>MIKE HAWORTH: WHAT WILL HER ROLE BE?>>SCOTT TREBATOSKI: WE HAVE TO WORK ON THAT.REGARDLESS OF WHAT YOU READ IN THE PAPER, THIS IS SOMEONE WHO WAS INTERVIEWED AND HIRED BEFORE I STARTED.THIS IS NOT ONE OF MY BRINGING ON CREW.I DO NOT KNOW HER, HAVE NOT MET HER.I HAVE HEARD GREAT THINGS ABOUT HER.IT'S REALLY CRUCIAL FOR HER AND I TO SIT DOWN.I AM NOT A VETERINARIAN.I THINK THE VETERINARY STUFF SHOULD BE HANDLED BY A VETERINARIAN.SO I THINK THE PROPOSED STRUCTURE SHOULD BE A REALLY GOOD STRUCTURE.YOU KNOW, I'M MORE THE WHOLE OPERATION, BUT I DON'T WANT TO, YOU KNOW, DRILL DOWN IN THE VETERINARY AREA WHEN A MANAGING VETERINARIAN WOULD BE THE RIGHT THING.I MEAN, I HAVE BEEN WORKING WITH OUR VETERINARIANS AND SOMEOF THE THINGS THEY ARE NOT COMFORTABLE ABOUT AND MAKING SOME DECISIONS FOR THEM, AND I AM VERY CAREFUL WHEN THEY ASK TO NOT MAKE MEDICAL DECISIONS BECAUSE I AM NOT QUALIFIED TO MAKE MEDICAL DECISIONS.AND THAT'S SOMETHING THAT IF THERE'S TWO POTENTIAL ROUTES 59TO GO, HOPEFULLY A MANAGING VETERINARIAN IN CONSULTATION WITH THE OTHER VETERINARIAN CAN DECIDE WHICH IS THE BEST ROUTE.RIGHT NOW, I HAVE TO RELY ON MY VETERINARIANS TO EITHER TALK AMONGST THEMSELVES OR MAKE A CHOICE BECAUSE I'M NOT QUALIFIED TO SAY DO I GO ROUTE A OR ROUTE B.IF I GIVE YOU ENOUGH INFORMATION, I CAN GIVE YOU A LAY PERSON'S UPON WHAT MIGHT BE THE RIGHT PATH, BUT THAT'S WHY I THINK THIS STRUCTURE WITH A MANAGING VETERINARIAN IS OUTSTANDING.AGAIN, NOT A LOT OF PLACES HAVE IT.I THINK IT PUTS US AHEAD OF EVERYBODY ELSE IN THAT RESPECT.>>MIKE HAWORTH: AND MY LAST QUESTION INVOLVES STATISTICS.YOU HAD MADE AN OFFER HAVE MR. FERDON APPROACH THE MICROPHONE.WOULD YOU BE ADVERSE TO DOING THAT NOW?[LAUGHTER]I GUESS BEFORE WE GET STARTED, LAST MONTH WE HAD SOME QUESTIONS ABOUT SOME OF THE STATISTICS, AND FOR ME, WHEN I LOOK AT THE STATISTICS, THIS IS SOMETHING THAT'S GOING TO BE USED TO MEASURE CHANGES IN PERFORMANCE, IT'S GOING TO BEUSED TO GAUGE WHAT'S HAPPENING IN ANIMAL SERVICES.I FEEL LIKE THE STATISTICS ARE SO UTTERLY IMPORTANT THAT WENEED TO TAKE CARE WHEN WE DO THEM. 60THERE'S A NUMBER OF THINGS ON THIS PARTICULAR FORM.I AM GOING TO ASK A FEW OF THEM IF YOU DON'T MIND.THEN I AM GOING TO LET IT GO AT THAT.ONE OF THEM IS THERE WAS A TNR OTHER.CAN YOU ELUCIDATE ON WHAT THE OTHER SPECIES WAS?THIS IS YOUR FORM THAT YOU GAVE OUT, ANIMAL SERVICES INTAKEOUTCOME.THERE WAS A TNR, YOU'VE GOT PP DOG, WHICH I THINK IS -->>JOHN FERDON: PETPOINT.HAD TO SEPARATE PETPOINT AND CHAMELEON.>>MIKE HAWORTH: THEN YOU'VE GOT PETPOINT OTHER, AND THERE'SONE.DO YOU KNOW WHAT THAT ONE TNR NONCAT SPECIES WAS?>>JOHN FERDON: NO.>>MIKE HAWORTH: DR. ODACHOWSKI ASKED ABOUT THE 21 DEATHS INTHE KENNEL.CAN YOU ELUCIDATE ON THAT OR HAVE MORE INFORMATION ON IT?>>JOHN FERDON: I COULD CERTAINLY PULL MORE INFORMATION, BUT KNOW, THESE ARE NUMBERS PULLED STRAIGHT FROM THE DATA.>>MIKE HAWORTH: TO ME, WHEN I LOOK AT THAT WITHOUT DEFINITIONS, IT SEEMS TO ME THAT ALL SURRENDER BY OWNER, STRAY, AND CONFISCATED ARE ALL IMPOUNDED ANIMALS.CAN YOU TELL US WHAT THE IMPOUNDED IS AND WHY THAT'S DIFFERENT FROM SURRENDER, STRAY, AND CONFISCATED? 61>> WHAT HE PRESENTED TO YOU ARE WHAT THE STATE REPORTING REQUIREMENTS ARE.I CAN PROBABLY ANSWER THOSE GENERAL QUESTIONS BETTER THAN HE CAN BECAUSE I HAVE BEEN THE LEGISLATIVE LIAISON FOR THE FLORIDA ANIMAL CONTROL ASSOCIATION FOR THE LAST EIGHT YEARS.SO THIS WAS A COMMUNAL EFFORT AMONGST LOTS OF DIFFERENT PARTIES TO DECIDE HOW TO BREAK DOWN STATISTICS SO EVERY JURISDICTION ACROSS THE STATE WOULD REPORT THEM EXACTLY THESAME.SO I DON'T HAVE IT RIGHT IN FRONT OF ME, BUT I'LL TRY MY BEST BY MEMORY, AND IF I MISS SOMETHING, GO BACK TO IT.SO OWNER SURRENDER, THESE ARE NO KNOWN ANIMALS BEING TURNEDINTO THE SHELTER.STRAY IS AN ANIMAL THAT IS AT LARGE, DO NOT KNOW AT THE TIME WHETHER IT'S OWNED OR NOT, COULD BE OWNED OR NOT, BUT IT'S NOT BEING PRESENTED BY THE OWNER.CONFISCATED MEANS THE ANIMAL IS INVOLUNTARILY BEING REMOVEDFROM AN OWNER'S CUSTODY.THESE ARE INVESTIGATIONS, PROBABLY WARRANTS ASSOCIATED WITHA LOT OF THOSE.THAT'S WHAT CONFISCATED IS.>>MIKE HAWORTH: IMPOUNDED.>> IMPOUNDED, YEAH, THAT ONE I'M -->> LET ME CLARIFY. 62THE TERM KIND OF THREW ME JUST A LITTLE BIT WHEN I WAS READING THE STATUTE.WHAT I TOOK IT TO MEAN, STRAYS, WHERE YOU SEE STRAYS, THOSEARE STRAYS THAT WERE BROUGHT INTO THE SHELTER.IMPOUNDED ARE ANIMALS THAT WERE AT LARGE AND BROUGHT IN BY AN ANIMAL CONTROL OFFICER.>> SO THEY ARE AT LARGE?>> THE STATISTICS -- I CAN EITHER BRING IT BACK NEXT MONTH OR MAKE SURE THAT IT GETS DISTRIBUTED TO ALL OF YOU EXACTLYWHAT THOSE DEFINITIONS ARE, BUT I DO -- THAT IS TRUE THAT WE WANTED TO SEE HOW MANY STRAYS WERE BEING BROUGHT IN BY THE PUBLIC THAT THEY PICKED UP VERSUS HOW MANY WERE BEING PICKED UP BY THE ANIMAL CONTROL OFFICERS.AND OF COURSE, OWNER SURRENDERS AND STRAYS, YOU HAVE TO TAKE PEOPLE AT THEIR WORD.THERE'S NO WAY TO GAUGE EXACTLY IF THOSE NUMBERS ARE CORRECT, BUT IF YOU ALWAYS ARE USING THE SAME ASSUMPTION, THEY SHOULD BE CONSISTENT ANYWAY FROM MONTH TO MONTH.>>MIKE HAWORTH: ONE OTHER QUESTION.LAST MONTH WE HAD AN ANOMALY IN THE PERCENTAGE SAVE RATE.ON THIS ONE, THE ANOMALY SHOWS UP IN THE ADOPTION OF CATS.ADOPTION CAT PETPOINT 61 PLUS 474.CAT -- I THINK IF I AM READING THIS CORRECTLY IS 531 CATS WERE ADOPTED IN THE MONTH. 63IF I LOOK OVER THE LAST YEAR, THE HIGHEST STATISTIC THE LAST YEAR IS SEPTEMBER WHERE THEY HAD 221.CAN YOU EXPLAIN WHY THEY ARE ALMOST DOUBLE THE AMOUNT OF ANIMALS THAT ARE NORMALLY ADOPTED?IS SOMETHING ELSE ROLLED INTO THAT NUMBER?>> NO.AGAIN, I PULLED DATA STRAIGHT OUT OF THE TWO DIFFERENT SYSTEMS.IF WE WANT TO EXAMINE WHAT THAT DATA MEANS, I CAN PULL FURTHER INFORMATION.IN MY MESSAGE TO YOU EARLIER, THIS IS UGLY.OKAY?THIS IS AN UGLY REPORT BECAUSE I HAD TO PULL DATA FROM TWO DIFFERENT SYSTEMS AND PLUG THEM INTO EXCEL AND TRY TO GET SOMETHING.NEXT MONTH OR FOR THE MONTH OF MARCH, I WILL BE PULLING A MONTHLY REPORT OUT OF PETPOINT, WHICH WILL BE CLEAN AND IN THEIR FORMAT AND WHAT I WILL PUBLISH ON THE WEBSITE.I AM HAVING A HARD TIME COMING UP WITH THE TERM, THE PUBLICAWARENESS -- FROM THE STATUTE.>> IS IT THE PET RECORDING BILL?IS THAT WHAT YOU WERE REFERENCING BEFORE?THIS IS THE STANDARD OR WHATEVER FROM THE PET REPORTING BILL? 64>> AS FAR AS THE PUBLIC, I AM GOING TO FOLLOW THAT TO THE T.I KNOW MIKE'S REPORT WERE VERY, VERY LENGTHY AND COVER A LOT MORE INFORMATION THAN I PLAN TO.PART OF THAT DEALS WITH INVESTIGATIONS, ANIMAL CONTROL ACTIVITIES, WHICH DO NOT FALL UNDER MY PURVIEW, SO I WON'T BE PROVIDING THAT.BUT AS FAR AS YOUR REPORT, LIKE I SAY, THAT WILL BE -- WHATI PUT OUT TO THE PUBLIC AS PART OF THIS PROGRAM WILL BE ONLY WHAT'S IN THE STATUTE.AS FAR AS A REPORT FOR YOU, I CAN CERTAINLY DEFINITELY SOMETHING ELSE.>>MIKE HAWORTH: I KNOW YOU ARE GOING TO MEET STATE LAW, I GUESS, WITH THIS REPORT.BUT IT SEEMS LIKE THE ADOPTION, WHAT'S 234 THERE, PROBABLY -- IN THERE, THERE'S PROBABLY ADOPTIONS TO OWNER, BUT I DON'T SEE OTHERS.PERHAPS WHEN THEY ARE GETTING SENT TO RESCUE GROUPS, PERHAPS WHY THIS IS SO HIGH.TO ME, I DON'T MEAN TO OVERLY COMPLICATE THINGS, WE HAVE BEEN USING THOSE SAME STATISTICS FOR JUST YEARS.I KNOW THAT WE ARE GOING INTO TRANSITION TO NEW STUFF, BUT IT'S -->>JOHN FERDON: IT'S SIMPLY NOT POSSIBLE.I THINK SCOTT MENTIONED EARLIER APPLES AND APPLES. 65WE ARE DEALING WITH A TOTALLY DIFFERENT SET OF DATA.LIKE I SAY, IF THERE'S SPECIFIC INFORMATION YOU WANT TO SEEON A MONTHLY REPORT, I CAN DO THAT.I CAN DO THAT.>>MIKE HAWORTH: BECAUSE JUST AT THE END OF THE DAY, IT SEEMS LIKE THESE NUMBERS SHOULD BE ABLE TO STAND UP TO AN AUDIT.WHEN YOU LOOK THROUGH THEM, I JUST -- I HAVE MORE QUESTIONSTHAN -->>JOHN FERDON: NO, I HAVE A DISCOMFORT LEVEL WITH THE DATAITSELF, AND I THINK I EXPLAINED THIS THE LAST TIME I STOOD UP HERE.BECAUSE WE HAVE A SITUATION WHERE PART OF THE MONEY WE PUT DATA INTO CHAMELEON.THE REST OF THE MONTH WE PUT DATA INTO PETPOINT.SOME OF THE INFORMATION THAT WAS IN CHAMELEON WAS MOVED INTO PETPOINT MANUALLY.SO SOME OF THOSE NUMBERS COULD BE DUPLICATED.I'M NOT VERY COMFORTABLE WITH IT AT ALL.BUT AT THIS POINT, ALL I COULD DO WAS PULL THE INFORMATION FROM THE TWO SYSTEMS.WITHOUT VETTING ALL THOUSAND RECORDS.SO THAT WAS -- THAT'S THE BEST I CAN DO.>>MIKE HAWORTH: THANK YOU FOR ANSWERING THE QUESTIONS. 66AGAIN, IF IT FELT LIKE I WAS VILIFYING YOU, I WASN'T.I WAS TRYING TO CLARIFY WHAT'S GOING ON AND GIVE SOME DIRECTION MAYBE FOR THE FUTURE SO WE CAN GET TO SOME PLACE WHERE IT'S MORE CLEAR WHAT'S GOING ON WITH THE ANIMALS.>>JOHN FERDON: THAT'S ONE OF THE MAIN POINTS I WANTED TO MAKE.I'LL HAVE SEPARATE REPORTS.RIGHT NOW THERE ARE A NUMBER OF REPORTS THAT GO OUT TO RESCUES, NOTCHED EARS, I THINK WE HAVE ABOUT A DOZEN OF THEM AUTOMATED RIGHT NOW.THE MONTHLY REPORT FOR THE WEBSITE WILL BE AN AUTOMATED REPORT.IT WILL BE A ONE-SHEET.BUT FOR YOU GUYS, I CAN GO BEYOND THAT AND PROVIDE YOU WHATYOU NEED TO SEE.>>MIKE HAWORTH: THANK YOU.>>TIM GOLDEN: OKAY.>> [SPEAKER OFF MIC]>>TIM GOLDEN: PARDON ME?>> [SPEAKER OFF MIC]>>TIM GOLDEN: DID YOU HAVE A QUESTION?DENISE?>>JOE TESTA: WELCOME, SCOTT.I'M JOE, SO LIKE I SAID, WELCOME. 67I GUESS I JUST HAVE A COUPLE OF THOUGHTS, NOT NECESSARILY QUESTIONS BECAUSE I KNOW YOU ARE NEW AND NOT GOING TO HAVE A LOT OF ANSWERS IN THAT RESPECT.FIRST OFF, THE NAME CHANGE.I KIND OF LIKE THE THOUGHT OF THINKING OUTSIDE THE BOX FOR SOMETHING LIKE THAT.I DON'T KNOW HOW WELL THAT'S REALLY GOING TO GO.I THINK I'VE NEVER HEARD ANYBODY COME UP WITH A RECOMMENDATION FOR A NAME CHANGE FOR ANIMAL SERVICES.SO I LIKE THE THOUGHT PROCESS.I DON'T KNOW HOW THAT'S GOING TO TURN OUT.I DON'T KNOW IF IT'S GOING TO CONFUSE PEOPLE OR WHAT'S GOING TO HAPPEN, BUT I THINK THROUGH THE EDUCATION PORTION MAYBE EVENTUALLY LONG-TERM THAT WILL WORK OUT WELL.BEING IN LAW ENFORCEMENT FOR AS LONG AS I HAVE, I HAVE ALSOHAD A COUPLE SIDE BUSINESSES, AND I REALIZE THAT WHEN I CAN'T PUT FORTH 100% ON A SIDE BUSINESS, SOMETIMES THINGS GET MISMANAGED, MISCOMMUNICATED, THE BALL GETS DROPPED.I'VE LEARNED THAT SOMETIMES BEING AN ABSENTEE OWNER IS THE WORST WAY OF HAVING A BUSINESS.I PICKED UP ON YOU SAYING EARLIER THAT YOU'VE BEEN IN A LOTOF MEETINGS.I THINK I REALLY CAN'T COMMENT ON OTHER DIRECTORS THAT HAVEBEEN HERE, BUT I THINK SOMETIMES WHEN A DIRECTOR OR AN 68INDIVIDUAL IN MANAGEMENT GETS TIED UP IN A LOT OF MEETINGS,THEY FAIL TO SEE WHAT HAPPENS REALLY GOING ON AT THE SHELTER.I AM HOPING AS YOU GET MORE ADJUSTED TO YOUR POSITION THAT THE MEETINGS WILL BECOME LESS OR AT LEAST MORE ON-SITE SO THAT YOU ACTUALLY HAVE MORE HANDS ON.I AM A HANDS-ON PERSON, AND I THINK BEING HANDS ON IS MORE BETTER THAN BEING -- I KNOW THERE'S POLITICS IN EVERYTHING WE DO, YOU HAVE TO GO TO CERTAIN MEETINGS AND TALK TO CERTAIN GROUPS, BUT I THINK BEING MORE HANDS ON, YOU WILL HAVE MORE OF AN ANSWER ON WHAT'S GOING ON IN THAT RESPECT.>>SCOTT TREBATOSKI: IF I COULD JUST COMMENT ON THAT, ONE, IECHO YOU 100%.I AM A HANDS-ON TYPE OF GUY.I HAVE WORKED IN EVERY ASPECT OF THE SHELTER AS PART OF THEWAY I LEARNED.I BELIEVE IN THAT.OBVIOUSLY, THE LESS MEETINGS THE BETTER FOR ME.I THINK THE NATURAL PROGRESSION WOULD BE MORE MEETINGS UP FRONT, LESS DOWN THE ROAD.TO KIND OF PUT YOU A LITTLE BIT AT EASE ABOUT THE NOT KNOWING THE DAY-TO-DAY OPERATIONS BECAUSE I'M OUT OF THE SHELTER FOR THREE-QUARTERS OF THE DAY AT MEETINGS OR SOMETHING LIKE THAT, THIS IS WHY I BROUGHT MY OPERATIONS 69MANAGER WITH ME.IT WAS A DECISION THAT I MADE KNOWING THAT THE JOB REQUIRESSOMEBODY ALWAYS TO BE ON THE GROUND WHO IS AT THE TOP.AND HAVING GONE THROUGH THIS IN MY FIRST GO-AROUND WITH NOBODY THERE AT MY SIDE AND THEN GOING THROUGH IT IN ANOTHER PLACE WHERE I HIRED SOMEBODY TO BE AT MY SIDE, CLEARLY, THAT WAS A MUCH BETTER MODEL.SO WHAT I WANT YOU GUYS TO KIND OF THINK IS CLEARLY I AM THE VISIONARY, I AM THE PERSON WHO IS GOING TO BE PROVIDINGDIRECTION, SO DON'T BEAT UP ON JOHN ABOUT THAT.JOHN WAS GOING TO BE HERE TODAY, BUT HE'S BUSY DOING SOME STUFF THAT NEEDED SOMEBODY THERE.WE'LL GET HIM TO ONE OF THESE MEETINGS.HE WAS GOING TO BE HERE, BUT THAT WAS MORE IMPORTANT AT THIS TIME TO MAKE SURE WHAT'S GOING ON IN THE SHELTER IS THE BEST IT CAN BE.SO I BROUGHT SOMEBODY I TRUSTED, SOMEBODY THAT I'M COMFORTABLE THAT WITH WHAT THEY ARE GOING TO TELL ME IS HONEST AND THEY'RE NOT GOING TO HOLD BACK.YOU KNOW, I LOVE HAVING CLOSED-DOOR MEETINGS WHERE EVERYTHING'S ON THE TABLE.I DON'T GET OFFENDED BY ANYTHING.I AM MORE THAN WILLING TO TALK ISSUES THROUGH.SOMETIMES WE DON'T AGREE AT THE END, BUT A HARDY DISCUSSION 70IS NOT AN UNHEALTHY THING.BUT THAT'S WHY IT WAS GOING TO BE -- AND I DON'T THINK THATANYBODY'S GOING TO -- THIS DOESN'T NEED TO BE A SECRET.IT WAS EITHER WE CAME AS A PACKAGE OR I WASN'T COMING BECAUSE I JUST NEEDED THAT LEVEL.IT'S A BIG JOB.IT'S A BIG COUNTY.IT REALLY NEEDED THAT EFFORT COMING FORWARD.SO IF I'M NOT THERE, PLEASE CONTACT JOHN.IT WILL GET BACK TO ME VERY QUICKLY, AND IT WILL GET BACK TO ME ACCURATELY.I HAVE EXTREME CONFIDENCE IN THAT.SO THAT'S -- I JUST WANTED TO FILL YOU IN THAT I'VE THOUGHTAHEAD OF THAT KNOWING THAT GOVERNMENT OVER-MEETINGS PEOPLE.AND SO THAT'S MY ANSWER TO THAT.AND WE'LL BE DEVELOPING PEOPLE REDUNDANT TO JOHN.RIGHT NOW IT'S JOHN AND I.EVENTUALLY, THERE WILL BE REDUNDANCY THERE.BUT I'VE GOT TO DEVELOP THAT INTERNALLY, AND I AM NOT QUITESURE WHERE I AM AT.I HAVE JUST BEEN HERE TWO WEEKS, SO I HAVEN'T DEVELOPED ANYTHING YET.>>JOE TESTA: NO, I UNDERSTAND.THAT'S WHY I AM NOT GOING TO HIT YOU WITH A WHOLE BUNCH OF 71QUESTIONS.THESE ARE JUST THOUGHTS AND SUGGESTIONS I THOUGHT OF.THE ONE OTHER THING -- AND I WILL FOLLOW UP WITH JEN AND PROBABLY WITH MARY TOO -- ABOUT THE EDUCATIONAL PORTION OF THINGS.WITH THE VOLUNTEER PROGRAM THAT WE DO HAVE HERE, I KNOW THAT I WOULD BE THOROUGHLY IMPRESSED -- AND I THINK -- I DON'T KNOW IF HUMANE SOCIETY DOES THAT OR NOT, I DON'T KNOWIF OTHER AGENCIES DO, BUT WHEN A POTENTIAL ADOPTER COMES THROUGH THE DOOR, IF THEY'RE GREETED BY AN INDIVIDUAL FROM -- WHETHER IT'S GOING TO BE THE NEW PET CENTER, RESOURCE CENTER, OR THE HCAS, WHETHER IT'S A VOLUNTEER THERE WHO KIND OF GIVES THEM A LITTLE MORE OF A PERSONAL TOUCH WHEN THEY COME IN AND MAYBE JUST DOES THAT BRIEF INTRODUCTION TO FIND OUT WHY THEY ARE THERE AND WHAT THEY ARE LOOKING FOR.I AM NOT ASSUMING.I MEAN, DEPENDING ON THE INDIVIDUAL OF HOW MUCH EDUCATION THEY HAVE, BUT IT SHOULDN'T BE TOO DIFFICULT TO FIND OUT KIND OF WHAT'S GOING ON IN THEIR LIVES, TO SEE WHETHER OR NOT THEY LIVE IN AN APARTMENT, YOU KNOW, DO THEY HAVE YOUNGKIDS AT HOME, DO THEY HAVE OTHER DOGS, AND THAT COULD BE JUST SOMETHING AS AN INTRODUCTION WITH THE GREETER AT THE DOOR TO KIND OF GIVE THEM AN IDEA OF WHAT KIND OF PET THEY 72SHOULD BE LOOKING FOR.I DON'T THINK IT WOULD HAVE TO BE A WHOLE BUNCH OF TRAININGAND EDUCATION, ALTHOUGH EVENTUALLY DOWN THE LINE THAT'S ALWAYS A GOOD THING.I AM NOT SAYING IT ISN'T.BUT JUST HAVING THAT INITIAL APPROACH WHERE THAT VOLUNTEER CAN STAY NOT WITHIN THE WHOLE TIME, BUT CLOSE ENOUGH BY TO BE ABLE TO OVERHEAR SOME OF THEIR CONVERSATIONS, SEE WHICH WAY IT'S GOING, BE SOME DIRECTION OR FOCUS FOR THEM TO GIVEAN IDEA OF WHAT THIS BREED DOES OR DOESN'T DO.MAYBE THAT'S SOMETHING WE CAN ENTERTAIN WITH THE VOLUNTEER PROGRAMMING SO IT'S NOT JUST A WHOLE BUNCH OF TRAINING IN THAT RESPECT.>>SCOTT TREBATOSKI: IF I CAN JUST FOLLOW UP BRIEFLY WITH THAT TO LET YOU KNOW I AGREE WITH THAT PHILOSOPHY.ONE OF THE THINGS I CHALLENGED MY STAFF THIS PAST WEEK, I LITERALLY TOLD PEOPLE TODAY YOU ARE GOING TO BE THE GREETER, AND YOU ARE GOING TO GREET PEOPLE AND YES, THERE IS NO JOB DESCRIPTION AT THIS POINT, BUT ASK THEM.BECAUSE ONE OF THE THINGS THAT IRRITATES ME FROM A CUSTOMERSERVICE STANDPOINT, IF SOMEONE IS COMING IN TO PICK UP A BROCHURE, AN APPLICATION, AND THAT'S ALL THEY WANT TO DO AND GO, AND THAT PERSON HAS TO WAIT IN LINE 15 OR 20 MINUTES TO GET UP AND SAY -- IT'S THAT ONE BANK COMMERCIAL 73WHERE THE GUY GOES THROUGH THE WHOLE LINE AND THEN THEY SAY, OH, THOSE ARE AT THE THING.YOU KNOW, THAT HAPPENS.THAT'S NOT FUNNY.THAT REALLY HAPPENS.AND IF THEY'RE THERE TO PICK UP A VOUCHER APPLICATION AND THEY HAVE TO WAIT 20 MINUTES AND THEN IT WAS SITTING ON THEWALL ALL THE TIME, THAT'S REALLY BAD.AND SO I AGREE WITH YOU.THE CONCEPT IS NOT A BAD CONCEPT.HOW WE GO ABOUT IT, WHETHER THAT IS AN EMPLOYEE OR VOLUNTEER, THAT WILL WORK ITSELF OUT.OR A COMBINATION OF BOTH.BUT I HAVE CHALLENGED THEIR COMFORT ZONE BY PULLING PEOPLE RANDOMLY AND MAKING THEM DO THAT UP THERE.I ALSO THINK IT WILL GIVE THEM A BETTER FEEL FOR THE CUSTOMER.>>JOE TESTA: RIGHT, AND THEN IN ADDITION TO THAT, MAYBE HANDING THEM OUT SOME TYPE OF A PAMPHLET WITH DOG BREEDS AND WHAT'S THE PROS AND CONS OF DOG BREEDS, WHERE THEY CAN MAYBE READ AND LOOK OVER AS THEY ARE GOING THROUGH THE SHELTER TO DETERMINE WHETHER OR NOT THAT DOG WOULD BE A GOOD DOG FOR THEM.>>SCOTT TREBATOSKI: I THINK ONE OF THE INITIATIVES THAT I 74HAVE SORT OF TOLD COMMUNICATION THAT IS WE NEED TO WORK ON AND PROBABLY AT LEAST SOME OF YOU, IF NOT YOU AS A COLLECTIVE, WILL PROBABLY NEED TO TAP YOUR RESOURCES IS I WOULD LIKE TO HAVE A SERIES OF BROCHURES DEALING WITH COMMON -- YOU KNOW, SORT OF LIKE ON YOUR COMPUTER, THE FAQs, THE FREQUENTLY ASKED QUESTIONS.HAVE THAT INFORMATION.BECAUSE WE CAN SAY IT TO THEM, BUT SOMETIMES IN THE SHELTERENVIRONMENT, THERE'S WAY MORE EMOTION THAN THOUGHT.SO IF WE CAN SAY IT AND THEN HAND THEM A BROCHURE WHEN THEYGO HOME AND READ IT, OR NOT EVEN A BROCHURE, A SINGLE -- A CARD THAT DOES IT, IT HELPS.AND SOMETIMES YOUR MOST THOUGHTFUL ADOPTER IS GOING TO WANTTO READ ALL THAT STUFF BEFORE THEY COME BACK AND MAKE THEIRDECISION.YOU KNOW, NOT EVERYBODY COMES IN AND IT'S AN IMPULSE THING.BUT GOING BACK TO THE WHOLE RETURN STATISTICS, IN MY FIRST SHELTER, WE DIDN'T ADOPT AT CHRISTMAS BECAUSE THAT WAS WHATWAS TOLD WAS THE HORRIBLE TIME TO ADOPT DOGS.ME BEING THE LAY PERSON, I WAS LIKE I DON'T UNDERSTAND WHY YOU ARE SAYING -- I UNDERSTAND THAT, BUT LET'S TRY IT.WE FOUND THAT OUR 8% NORMAL RETURN RATE DROPPED TO 1.8% AT CHRISTMASTIME BECAUSE MOST OF THE PEOPLE WHO ARE ADOPTING AT CHRISTMAS, WHEN YOU TALK TO THEM INDIVIDUALLY, HAVE BEEN 75PLANNING THIS FOR SIX, SEVEN, EIGHT MONTHS.THIS WAS THE TIME THEY WERE GOING TO BRING THE NEW DOG INTOTHE -- OR CAT INTO THE HOME.THEY HAD BOUGHT ALL THIS STUFF ALREADY.YOU KNOW, IT WAS -- IT WASN'T THE IMPULSE BUY THAT WE, AS ACOLLECTIVE SOCIETY, IS SAYING, WELL, THAT'S GOT TO BE AN IMPULSE BUY.THAT'S THEM RUNNING INTO WAL-MART AND BUYING THE TV BECAUSETHEY CAN'T THINK OF ANYTHING ELSE.WHAT WE WERE FINDING OUT WAS IT WAS EXACTLY THE OPPOSITE.THE PEOPLE WHO WERE DOING THE IMPULSE WERE BEING OUT DOING THEIR BLACK FRIDAY THING.THE PEOPLE WHO THOUGHT ABOUT IT FOR A LONG TIME AT THE HOLIDAYS AND AT PEOPLE'S BIRTHDAYS, THEY'VE THOUGHT ABOUT THAT FOR A LONG PERIOD OF TIME BEFORE THEY PULL THE TRIGGERON THAT.SO GIVING RESOURCE SINCERELY A GREAT THING.>>JOE TESTA: ONE LAST THOUGHT.ONE LAST THOUGHT.ON, LIKE, FOR EXAMPLE, THE PAMPHLET OR THE CARDS YOU WOULD GIVE SOMEBODY, I KNOW JUST BEING IN BUSINESS TOO, LIKE YOU SAY YOU'RE IN BUSINESS, THAT SOMETIMES WHEN YOU REFER SOMEBODY TO YOUR COMPETITOR, LET'S SAY, NOT ONLY DO YOU GAIN RESPECT OF THAT CLIENT, BUT YOU GAIN RESPECT OF YOUR 76COMPETITOR.SO EXAMPLE WOULD BE IF YOU HAVE A PAMPHLET OF ALL OF THE BREEDS AND THEN YOU WOULD SAY, LISTEN, IF WE DON'T HAVE THETYPE OF BREED YOU ARE LOOKING FOR, HERE'S A LIST OF ALL OF THE RESCUE GROUPS THAT WE HAVE ON THE BACK OF THE CARD THATYOU CAN CONTACT THE RESCUE GROUPS, HUMANE SOCIETY.THEY ARE GOING TO GO OUT OF THERE SAYING THAT WAS NICE.WE COULDN'T FIND A DOG HERE, BUT WE CALLED THE BULLDOG SOCIETY, WHATEVER, AND WE FOUND A BULLDOG THERE.YOU ARE GIVING THEM A LIST OF RESOURCES IN CASE THEY DO FIND A DOG LATER DOWN THE ROAD, THEY ARE NOT BRINGING IT DOANIMAL SERVICES, THEY ARE BRINGING IT STRAIGHT TO THE RESCUE.>>SCOTT TREBATOSKI: WHEN I WAS TALKING ABOUT COMPETITORS, ICLEARLY DIDN'T MEAN THE HOW MAIN SOCIETY AND RESCUES.IT IS DEFINITELY BUSINESS, BUT IF YOU LOOK AT THE LAST SEVERAL YEARS OF MY INVOLVEMENT IN ANIMAL WELFARE, COLLABORATION IS REALLY THE BIG POINT, AND THE POINT IS THIS ISN'T A GOVERNMENT PROBLEM, THIS ISN'T A WHATEVER.THIS IS A COMMUNITY PROBLEM THAT TOOK PLACE OVER A LONG PERIOD OF TIME, AND IT'S GOING TO BE A COMMUNITY SOLUTION BY EVERYBODY COMING TO THE TABLE AND PUTTING THEIR PART IN IT.YOU KNOW, WE ARE NOT GOING TO ADOPT 15,000 ANIMALS OUT OF 77THAT LOCATION.IT IS NOT GOING TO HAPPEN.I DON'T CARE HOW MUCH MONEY YOU GIVE US, I DON'T CARE HOW NICE OF A BUILDING YOU MAKE THAT.THERE ARE LIMITATIONS.BUT THOSE ARE ACHIEVED BY, YOU KNOW, THE PARTNERSHIPS.I 100% AGREE WITH YOU ON THAT CONCEPT TO THE Nth DEGREE.WHEN WE GET A VOLUNTEER THAT ANIMAL SERVICES ISN'T THE RIGHT FIT FOR, THAT DOESN'T MEAN THE HUMANE SOCIETY ISN'T.OUR MISSIONS ARE DIFFERENT.A REALLY GOOD POTENTIAL VOLUNTEER FOR US THAT DOESN'T FIT OUR -- DOESN'T -- HE OR SHE DOESN'T ACCEPT THAT SHE WANTS TO OR HE WANTS TO WORK IN THAT ROLE SHOULDN'T -- WE SHOULDN'T LOSE THAT COMMUNITY ASSET.I SHOULD SAY HAVE YOU TALKED TO THEM?OR WHERE IT GOT TO ONCE THE -- AND I SEE THIS RELATIONSHIP EASILY FOUNDED HERE.NOT ONLY DO I KNOW SHERRY FROM BEFORE, I HAD A GREAT MEETING.WE SPENT TWO HOURS TOGETHER.BUT FOR ME TO CALL AND SAY, HEY, I HAVE A GOOD VOLUNTEER.I HAVE A GOOD EMPLOYEE.I HAVE A GREAT EMPLOYEE WHO IS BURNED OUT HERE.DO YOU HAVE AN OPPORTUNITY? 78IF YOU LOOK IN JACKSONVILLE -- AND I AM GOING TO TRY MY BEST TO STOP TALKING ABOUT IT, BUT IT IS MY POINT OF REFERENCE -- ALL YOU HAVE TO DO IS LOOK AT THE THREE MAJOR PARTNERS OUT THERE, AND WE HAVE HIRED EACH OTHER'S EMPLOYEES BECAUSE THEY ARE A BETTER FIT FOR -- ONCE WE LEARN THEIR SKILL SETS AND WHATEVER, WE'VE HIRED EACH OTHER'S EMPLOYEES.AND WE ALL JOKE WITH EACH OTHER ABOUT, OH, YOU STOLE ANOTHER PERSON, BUT WE KNOW AS A COMMUNITY IF THAT PERSON ENDS UP IN THE RIGHT SPOT, IT HAS MORE BENEFIT TO THE COMMUNITY AS A WHOLE.WHILE IT MIGHT HAVE BEEN MY VALUED EMPLOYEE, IF IT CAN DO BETTER WORK FOR THE COMMUNITY AT THE HUMANE SOCIETY, I AM AFOOL TO NOT HAVE THAT PERSON GO THERE.>>TIM GOLDEN: GREAT.DENISE?>>DENISE LASHER: I REALLY DON'T HAVE ANY QUESTIONS, JUST A FEW COMMENTS.WELCOME TO HILLSBOROUGH COUNTY.I AM SO EXCITED.TO FOLLOW UP ON YOUR COLLABORATION, I KNOW FOR A FACT THAT YOU'VE DONE A FABULOUS JOB IN JACKSONVILLE.BEST FRIENDS ANIMAL SOCIETY, FOR INSTANCE, HAS A GREAT RELATIONSHIP WITH YOU ALL, AND YOU -- WHEN YOU WERE THERE. 79HOPEFULLY THAT CONTINUES.AND WHEN YOU WERE THERE, YOU WERE VERY SUCCESSFUL IN GETTING A LOT OF GRANTS.I KNOW BEST FRIENDS WAS ONE OF THOSE ENTITIES.AND THE COLLABORATION WITH NO MORE HOMELESS PETS.I HAVE HIGH EXPECTATIONS THAT YOU WILL BE ABLE TO REPLICATETHAT.AND WITH THE MANAGEMENT STYLE THAT YOU HAVE AND YOUR LOVE AND CONCERN ABOUT THE WHOLE COMMUNITY AND ANIMAL WELFARE, THAT YOU WILL BE ABLE TO BRING SOME OF THOSE OUTSIDE RESOURCES IN THE FORM OF GRANTS AND COLLABORATION WITH NATIONAL PARTNERS, BUT ALSO WITH OUR COMMUNITY PARTNERS HERE TO HILLSBOROUGH COUNTY.THE COMMUNITY CAT PROGRAM THAT YOU IMPLEMENTED UP THERE, I USE THAT IN ENCOURAGING PEOPLE TO GO TO JACKSONVILLE TO SEEWHAT YOU WERE DOING WHEN HILLSBOROUGH COUNTY WAS DISCUSSINGTHEIR BE THE WAY HOME PLAN, AND I THINK I THINK THAT AS THAT GETS IMPLEMENTED, CERTAINLY YOU ARE HERE NOW, SO YOU BRING THAT EXPERTISE HERE.MY COMMENTS ARE JUST IN THAT REGARD.PIT BULL GOOD AMBASSADOR PROGRAM, THAT WOULD BE GREAT IF YOU COULD TAKE A LOOK AT SOMETHING LIKE THAT.I ADOPTED MY PIT BULL THROUGH THAT PROGRAM, AND SHE IS THE LOVE OF MY LIFE. 80SHE IS A GREAT DOG.IT'S A WONDERFUL PROGRAM.I THINK BEST FRIENDS WAS ONE OF THE PARTNERS IN FUNDING THAT PROGRAM.SO THAT WOULD BE WONDERFUL BECAUSE I KNOW THAT THERE'S, YOUKNOW, JUST WAY TOO MANY PIT BULLS AND PIT BULL MIXES THAT ARE EUTHANIZED.>>SCOTT TREBATOSKI: NOT TO SOUND LIKE A FLIPPANT STATEMENT.I DIDN'T SPEND 15 YEARS BUILDING THESE RELATIONSHIPS NOT TOEXPECT THEM TO COME WITH ME.I GUARANTEE YOU THERE'S GOING TO BE PHONE CALLS, BEGGING, THERE'S GOING TO BE A LOT.HONESTLY, SEVERAL PEOPLE HAVE REACHED OUT TO ME ALREADY ANDSAID WHAT CAN WE DO?AGAIN, I HAD TO GIVE THEM THE SAME ANSWER I GAVE YOU WHEN YOU ASKED THAT.I DON'T KNOW YET, BUT I KNOW THERE'S A PLACE FOR BEST FRIENDS.I KNOW THERE'S A PLACE FOR ASPCA.I KNOW THERE'S A PLACE FOR PETSMART CHARITIES.LET ME FIND THE BEST PLACE SO WE ARE NOT SQUANDERING RESOURCES BY SPENDING IT WHERE IT DOESN'T GET THE BEST BANGFOR THE BUCK.I LITERALLY HAD A PHONE CALL FROM BEST FRIENDS WANTING TO 81KIND OF CHEAT A DEADLINE THAT THEY HAD AND PUT US INTO A PROGRAM THAT THE DEADLINE HAD CLOSED A LONG TIME AGO, BUT ITOLD THEM THAT I DIDN'T KNOW ENOUGH ABOUT THE COMMUNITY, SOLET'S PUT THAT ON THE TABLE FOR NEXT YEAR'S GRANT CYCLE.BUT YOU KNOW, LET'S DO THIS IN A LOGICAL MANNER, AND THAT'SHOW I REALLY LIKE TO OPERATE.I REALLY LIKE TO BE A LITTLE BIT METHODICAL, EVEN THOUGH I WOULD LIKE CHANGES TO HAPPEN YESTERDAY.THERE IS THOUGHT BEHIND IT.IT IS LOGICAL.PIECES GO TOGETHER.WHILE YOU MAY NOT SEE THE PIECES GOING TOGETHER BECAUSE IT MAY BE A PIECE ON THIS SIDE OF THE PUZZLE AND A PIECE ON THIS SIDE OF THE PUZZLE, AND UNTIL ALL THE MIDDLE PIECES CONNECT YOU DON'T SEE HOW THOSE TWO CONNECT; I SEE THAT THERE.I WOULD SAY THERE'S BEEN AT LEAST A HALF A DOZEN PEOPLE WHO, THROUGH ONE FORM OR ANOTHER, HAVE REACHED OUT TO SAY, YOU KNOW, DON'T HESITATE TO GIVE US A CALL.AND I EXPECT ALL OF THEM TO BE HERE SHORTLY.I JUST NEED TO GET MY FEET ON THE GROUND A LITTLE BETTER.>>DENISE LASHER: WELL, WELCOME.>>JENNIFER FADAL: ONE QUICK QUESTION.I SO APPRECIATE HOW MUCH YOU HAVE ON YOUR PLATE. 82WHEN DO YOU THINK REALISTICALLY YOU ARE GOING TO HAVE KIND OF YOUR STATE OF THE UNION FOR US OR YOUR DIRECTION OR YOURPLAN ON THE TABLE?OR JUST IN GENERAL YOU FEEL LIKE YOU KNOW WHAT'S GOING ON AND YOU KNOW WHAT YOU'D LIKE TO SEE HAPPEN?>>SCOTT TREBATOSKI: IT'S PROBABLY GOING TO TAKE ME A COUPLEOF MONTHS IF I'M GOING TO KEEP GETTING THE MEETINGS.I DON'T KNOW WHEN THAT'S GOING TO STOP, AND I CAN'T GIVE YOU AN ANSWER BECAUSE I DON'T KNOW THIS GOVERNMENT STRUCTURE WELL ENOUGH TO TELL YOU HOW MUCH OF MY MEETINGS ARE -- THAT'S PART OF MY DAY-TO-DAY WORK.I CAN'T TELL YOU THAT.I'VE GOT TO LEARN WHAT'S GOING ON.I'VE GOT TO LEARN THE BE YOUR WAY HOME THING AND WHAT LED TO THAT, AND YOU KNOW, JUST AS AN OUTSIDER, I LOOK AT IT AND I SEE IN SOME CASES I SEE THINGS THAT I FEEL ARE ALMOSTLIKE THE CART BEFORE THE HORSE.YES, THAT'S A -- THAT'S SOMETHING THAT NEEDS TO BE PUT IN PLACE, BUT IT NEEDS TO BE PUT IN PLACE AT THE RIGHT TIME.SO THERE'S A LOT OF THINGS I HAVE TO GET A HANDLE ON BEFOREI CAN COME AND SAY HERE'S WHERE WE ARE, HERE'S WHERE WE'RE GOING, AND HERE'S WHERE I HAVE CONCERNS.AND AGAIN, A GREAT PLACE FOR YOU TO COME IN AND SAY, OKAY, HERE'S THE BE YOUR WAY HOME. 83THE PROBLEM IS IT'S SAYING YOU WANT THIS DONE RIGHT AWAY, BUT I SEE IT AS PIECE FOUR OR FIVE, A GREAT TIME FOR THIS GROUP TO HAVE THAT CONVERSATION AS WHY WAS IT CHOSEN OR DOES IT MATTER WHICH ORDER THEY GO IN?YOU KNOW, SO ONCE I LEARN THAT BETTER, ALL I CAN TELL YOU FROM AN IMMEDIATE STATE OF THE UNION, THERE'S GOOD EMPLOYEES OUT THERE.THERE'S MOTIVATED EMPLOYEES.AND I THINK IF YOU HAVEN'T BEEN IN THE SHELTER SINCE I'VE BEEN THERE, I INVITE YOU TO COME IN AND JUST GET A FEEL FORTHE MORALE BECAUSE I THINK THE MORALE IS UP, WHICH IS GOINGTO BE KEY FOR ME PUTTING CHANGES AHEAD.YOU KNOW, WHILE THEY'RE ENTHUSIASTIC IS THE TIME TO GET THEM ALL TOGETHER AS A TEAM, AND WHOEVER DOESN'T FALL IN THAT TEAM NEEDS TO FIND SOMEWHERE ELSE TO BE BECAUSE I BELIEVE IN WORKING AS A COHESIVE GROUP.>>JENNIFER FADAL: WELL, WE LOOK FORWARD TO THAT BECAUSE I'MSURE YOU CAN APPRECIATE FOR THE PAST TWO YEARS IT'S BEEN NEW DIRECTOR, WAITING FOR HIS PLAN, FIGURING OUT BE THE WAYHOME, THAT'S NOT STARTED, INTERIM DIRECTORS, NO ONE KNOWS -- EVERYONE IS TRYING TO FIGURE IT OUT, AND EVERYONE IS TRYING TO FIGURE OUT WHAT HAPPENED AND WHAT'S THE BEST PLAN.SO WE REALLY LOOK FORWARD, WITH SOME URGENCY, TO YOUR 84DIRECTION AND HOW WE CAN HELP.>>SCOTT TREBATOSKI: AND I WILL GET IT TO YOU AS QUICK AS I CAN.I JUST CAN'T GIVE YOU A DATE CERTAIN RIGHT NOW.>>JENNIFER FADAL: OKAY.THANK YOU SO MUCH.>>TIM GOLDEN: MY TURN.MY TURN.FIRST I'D LIKE TO SAY WITH REGARD TO THE BE THE WAY HOME PROGRAM, YOU SAID YOU WEREN'T SURE ABOUT THE GENESIS OF THAT PROGRAM.MOST OF US WERE ON A TASK FORCE FOR A NUMBER OF MONTHS.WE PUT TOGETHER A HUGE LAUNDRY LIST OF THOUGHTS AND IDEAS.WE EVEN TALKED ABOUT PUTTING A TRAFFIC LIGHT IN FRONT OF ANIMAL SERVICES TO TRY TO BRING -- YOU KNOW, MAKE IT EASIERTO GET IN AND OUT.>>SCOTT TREBATOSKI: I SAW THAT.>>TIM GOLDEN: BUT THE GENESIS WAS WE PUT -- WE HANDED ALL THAT STUFF TO ADMINISTRATION, AND ADMINISTRATION CAME BACK WITH THE PROGRAM.SO WE WERE, YES, INVOLVED, BUT WE WERE, NO, INVOLVED.SO I MENTION THAT WITH REGARD TO THE SOP FOR THE COMMUNITY CAT PROGRAM.IF YOU ARE REALLY SINCERE ABOUT GETTING OUR INPUT, YOU WILL 85SHARE YOUR THOUGHTS ON THE COMMUNITY CAT PROGRAM SOP BEFOREYOU GIVE IT TO THE COMMISSIONERS WITH US SO THAT WE CAN MAKE SUGGESTIONS, IF WE HAVE ANY.YOU CAN TAKE THEM FOR WHAT THEY ARE WORTH, BUT RATHER THAN READ ABOUT IT -- READING ABOUT IT IN THE NEWSPAPER AFTER ITGETS TURNED IN, WE COULD HELP YOU CROSS Ts AND DOT YOUR Is.IT'S BEEN A LONG DAY FOR ME TOO.SHARE THAT WITH US.HAVE JOHN SHOOT US OUT A COPY OF IT, IF YOU WOULD.WE WILL GIVE YOU OUR INPUT.AS MUCH AS WE CAN HELP, WE WOULD LIKE TO.THE CHANGES, THE NAME CHANGE, THE PUBLIC IMAGE, I HOPE THATINDICATES SORT OF A PHILOSOPHY CHANGE TOO.IN THE PAST I KNOW A LOT OF ANIMAL CONTROL AGENTS SORT OF LOOKED AT THEIR JOB AS AN UNDERCOVER JOB.WE DIDN'T EVEN HAVE MARKINGS ON THE TRUCKS, TO SNEAK INTO THE NEIGHBORHOODS AND GET THE MISCREANTS.WHEREAS SOME OF US ALWAYS THOUGHT A WIDE-OPEN POLICY WHERE YOU SHARE INFORMATION AND YOU TRY TO SOLVE THE PROBLEMS INSTEAD OF JUST FINDING THEM AND JAILING THEM.YOU KNOW, SO I HOPE THAT IS AN INDICATION THAT THERE WILL BE NOT JUST A NAME CHANGE BUT A PHILOSOPHY CHANGE IN TERMS OF THE COMMUNITY.AND WHILE WE'RE AT IT, PLEASE DON'T FORGET THE PUBLIC 86SAFETY ASPECT, WHICH I WAS ALWAYS TAUGHT WAS AT THE TOP OF THE PYRAMID.THE SAFETY AND THE HEALTH AND WELL-BEING OF THE HUMANS IN HILLSBOROUGH COUNTY.DART, WHETHER IT'S -- OR YOU KNOW, THE HURRICANE PREPAREDNESS, THE SHELTERS THAT WILL ACCEPT ANIMALS, YOU KNOW, KEEP US IN THE LOOP ON ALL OF THAT.LET US KNOW THAT IT'S HAPPENING.AND AGAIN, IF WE CAN HELP YOU IN ANY WAY.THE LAST THING I WANT TO DO IS SOMETHING THAT WE DON'T DO HERE VERY MUCH AS A COMMITTEE, BUT I AM GOING TO BREAK THE RULES A LITTLE BIT AND SUGGEST WE GIVE SCOTT A ROUND OF APPLAUSE.[APPLAUSE]FOR BEING -- NOT ONLY FOR BEING HERE, BUT FOR FIELDING THISBARRAGE OF QUESTIONS FROM EACH AND EVERY ONE OF US.IF YOU HAVE NOTHING FURTHER, I WILL INVITE YOU TO STEP DOWN, BUT WE HAVE NO OLD BUSINESS.WE HAVE NO NEW BUSINESS.DO WE HAVE ANY FURTHER PUBLIC COMMENT?I WOULD LIKE TO ENTERTAIN A MOTION FROM A BOARD MEMBER TO ADJOURN.MIKE QUICK WITH THE HAND THIS, SECOND BY DR. CHRISTY.ALL IN FAVOR, PLEASE STAND AND LEAVE. 87THANK YOU VERY MUCH.

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