Trainer / Course Developer

Trainer / Course Developer

<p> Trainer / Course Developer</p><p>Joe Peterson [email protected] (510) 790-6026</p><p>Objective: Increase profits and customer satisfaction through training.</p><p>Summary of Qualifications: </p><p> 20+ years developing courses, training customers and facilitating workshops  M.S. Degree in Education specializing in Instructional Technology  Quickly learn and utilize software applications and new technology  Distill information to appropriate audience levels.</p><p>Relevant Experience and Accomplishments:</p><p>Consulting, 2003 - Present - Curriculum development proposal for the Pacific Locomotive Association for training volunteers skills in operating, maintaining and restoreing the assets of the Niles Canyon Railway. On going. - Jen’s Treasures; create e-commerce website. On going. - Kennison’s Metal Fabrication, Inc.; Create Excel workbooks that streamline job estimating, tracking and invoicing. train staff and supply technical phone support. On going. - Channing Design; modify e-commerce website using HTML and Dreamweaver. Completed.</p><p>Course Development and facilitating, Fremont ProNet, 2003 - 2006 - Revise and facilitate workshops used by California Employment Development Department (EDD) program.</p><p>Course Development and training, Fremont Fire Department, 1997 - 2003 - Developed and taught emergency radio communications courses for the Community Emergency Response Team (CERT) program.</p><p>Senior Instructor, Sony Electronics, Inc. 1993 - 2001 - Modified and presented a course over the internet (via Centra Symposium). - Created and programmed computer-based instructional programs for technical training and sales - Created, developed, and presented courses on both operations and maintenance of television broadcast systems and individual pieces of equipment. - Produced videotape on installing Sony’s Flexicart, automated tape storage unit.</p><p>Page 1 of 2 Trainer / Course Developer</p><p>Joe Peterson (510) 790-6026 [email protected]</p><p>Training Manager / Instructor, Sony Electronics, Inc. 1990 - 1993 - Managed Western Region Training department - Created, developed, and presented courses on both operations and maintenance of television broadcast systems and individual pieces of equipment. </p><p>Product Training Specialist, Sony Electronics, Inc. 1985 - 1990 - Created, developed, and presented courses on both operations and maintenance of television broadcast editing systems and individual pieces of equipment. </p><p>Education: M.A. in Education specializing in Instructional Technology, San Jose State University</p><p>B.S. in Industrial Technology specializing in Electronics, San Jose State University</p><p>Lifetime teaching credential – Communication Services and Related Technologies, including Printing</p><p>Page 2 of 2</p>

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