<p>Person Specification </p><p>Job Title: Mobile Cleaning Operative Job Ref: OP761</p><p>Attributes Essential Selection or method Desirable A=Application I=Interview T=Test</p><p>E Experience within the cleaning industry A&I C N E</p><p>I Dealing with members of the public A&I R E</p><p>P A&I X E</p><p>G Literate and Numerate A&I N I N I</p><p>A NVQ Level 1 Building Cleaning Interiors or A&I</p><p>R equivalent. T</p><p>& A&I</p><p>N O I A&I T A C</p><p>U A&I D E</p><p>E Cleaning techniques, specifications and regimes D A&I G D E L</p><p>W C.O.S.H.H. and Risk Assessments D A&I O N K</p><p>L D Use of Electrical cleaning equipment D A&I S A N E A C I</p><p>I T I S N Safe use of cleaning Materials D A&I L L H I L I C B E K A</p><p>T A&I S</p><p>C</p><p>I Communicate Effectively E A&I R E</p><p>N Being customer focussed E A&I E G</p><p>S Effective Team Working E A&I E I C</p><p>N Personal Organisation and Effectiveness E A&I E T E</p><p>P Personal Development D A&I M</p><p>O Making the most of Information and NA A&I C</p><p> r Communications Technology</p><p> e ) h w t r o l u f e</p><p> b</p><p> e s e e s</p><p> n i e l s e a d i e l u g P (</p><p>S Flexibility in approach to tasks and responsibilities E A&I R</p><p>O Reactive to customer needs and requirements E A&I T C</p><p>A Adhears to SSK Building Cleaning dress code E A&I F</p><p>L</p><p>A A&I N O I T</p><p>I A&I D D A A&I A&I</p><p>Competencies The main purpose of the above competencies is to define the standards of behaviour required by the Company. All employees are expected to perform satisfactorily to the generic employee competencies which are reviewed as part of Solution SK Performance and Development Review scheme for all employees. </p><p>Competency Definition Communicating  Communicate effectively face to face, by telephone or written Effectively word with a diverse range of people  Make effective use of new technology in communications contribution</p><p>Being customer  Provides excellent customer service focussed  Develops and maintains positive working relationships with customers  Contributes to the continual improvement of services</p><p>Effective Team Working  Develops and maintains positive working relationships with other team members  Develops positive working relationships with other teams both within and outside the Company (e.g. “colleagues” in the voluntary sector or health service)  Contributes to the achievement of team goals</p><p>Personal Organisation  Achieves personal objectives on time and to the agreed standard and Effectiveness whilst having consideration for the effect on others</p><p>Personal Development  Take responsibility for the development and learning of self and others</p><p>Making the most of  Can operate all technology necessary for the job role Information and Communications Technology</p><p>An assessment is carried out by the employee and their manager. The results are discussed as part of the Personal Development Review meeting. </p>