<p> EXPRESS MESSENGER VOICE MAIL REFERENCE GUIDE</p><p>ACCESSING FROM YOUR DESK USER OPTIONS – Press 8 (U) 1. Press the voice mail button 2 – Additional Options 2. Enter your passcode 1 – Change Notification The default passcode is 1111. Schedule: 1 - During business hours ACCESSING FROM OUTSIDE THE OFFICE 2 - After business hours 1. Dial 443-561-2469 3 - Around the clock 2. Press * when the voice mail answers 4 - Disable 3. Enter your extension number Types: 4. Enter your passcode 1 - All messages 2 - Urgent messages Notification Device: ACCESSING FROM ANOTHER TELEPHONE 1 - Extension 1. Press the voice mail button 2 - Outside number 2. Press * when the voice mail answers 5 - Digital pager 3. Enter your extension number 2 – Personal Contacts 4. Enter your passcode 2 – Cellular Telephone 3 – Fax Number MAIN MENU 7 – Pager Number 7 Play Messages For another number, select any key 6 Make and Send a Message between 0-9 except the three above. 8 User Options 3 – Forward to E-Mail * Exit System 1 – Enable always 0 Transfer to the Operator 2 – Disable (manually forward messages) # Go to Main Greeting 1 – Enable delete after forwarding 2 – Disable delete after forwarding 3 – Record Memo PLAYING MESSAGES – Press 7 (P) - Record memo and press any key to save 1 - Pause message (press any key to restart) 4 – Greetings * - Rewind 3 seconds - Record greeting and press 9 to save # - Fast Forward 3 seconds 5 – Distribution Lists 6 - Play envelope (date, time, and caller ID) List numbers are 050-059. 7 - Repeat or Play message again 1 - Add mailbox numbers 8 - Skip message 2 - Review a list 3 - Discard message 3 - Delete mailbox numbers 5 - Keep message 4 - Record a name for a list 2 - Answer message 6 – Record Name 4 - Give or forward message -Record name and press 9 to save 3 – Forward to E-Mail Inbox 7 – Change Passcode 8 – Forward to recipient -Enter passcode and re-enter to confirm 8 – Temporary Greeting MAKE AND SEND A MESSAGE – Press 6 (M) -Enter total days greeting will be active 1. Enter mailbox number or press 9 for a directory -Record greeting and press 1 to save 2. Press # when finished You can enable your greeting from 1 to 99 days. To 3. Record message cancel a greeting, enter the number of days as 4. Choose from the following: 00. 7 – Review message 9 – Exit Options 3 – Discard and re-record 2 – Append message 6 – Messaging Options 2 – Confidential 7 – Return Receipt 8 – Urgent 9 – Exit 5. Press 9 to send message</p><p>TRANSFER A CALLER TO A MAILBOX LEAVING A DIRECT MESSAGE 1. Press the Trans/Conf key 1. Dial voice mail 2. Dial voice mail When voice mail answers: When voice mail answers: 2. Dial # 3. Dial # for a general mailbox greeting or * * # to hear 3. Enter the mailbox number the users personal greeting 4. Record your message and hang up 4. Enter the mailbox number 5. HANG UP To bypass a user’s personal greeting:  Press the Pound key (#) twice</p>