<p> Leading with Good Behavior </p><p>Get a G.R.I.P. before you begin: Go in the GREEN – wait if you’re RED Relationship first. Will it build? In private if possible. Professionalism only, not friendship.</p><p>Proceed with a S.M.I.L.E. State the emotion you are feeling: Concern, Confused, Disappointment, Surprised, etc. Mention the observed behavior. Be factual. Use “I” statements, not “You” Invite feedback. ASK for clarification Lift with Affirmations, Give compliments, Words of Encouragement. End with a request for Commitment and a Solution. GREEN BEHAVIOR Acceptable Behavior = Accountable/Responsible Patience – Harmony – Encouraging – Selfless Caring – Listening – Grateful – Appreciative Humble – Building – Integrity – Respectful Responsible – Helpful – Clear - Considerate Gentle – Sympathetic – Hopeful – Positive Committed – Team Player – Goal Oriented Honest – Inspiring – Builds up Others – Trustworthy – Leads by Example - Forgiving</p><p>RED BEHAVIOR Unacceptable Behavior = Blame/Attacking Demanding – Out of Control – Manipulative Insensitive – Bossy – Blaming – Depressed Victim – Anger – Finger-pointing – Moody Critical – Passive/Aggressive – Inconsiderate In Denial – Complainer – Takes Advantage Negative – Gossiper – Selfish – Dangerous – Controlling of Others – Backstabbing – Lazy Screaming – Dishonest – Pushy – Sabotaging Stubborn – Unpleasant – Spiteful - Nasty</p>