<p>SOM 306 Fall 2007</p><p>Chapter 1 Supplementary Homework (SHW)</p><p>1. a. Identify in order the operations that should be performed to develop a new degree program at CSUN. Assume that existing faculty will be used to teach in the new program. b. Into what areas of OM does each of these operations fall?</p><p>2. Automakers have rediscovered “that while people initially are attracted by the exterior, the interior has to captivate because that’s where we spend most of our time after buying the car. Cheap, hard shiny plastic surfaces—every in cheaper cars--are being upgraded with soft, textured vinyl's, metallic accent pieces and better upholstery.” (LAT 1/23/2007)</p><p>Identify the OM areas that are involved in this change.</p><p>3. Shugar Soapworks supplied Mirage, MGM Grand, Treasure Island hotels in Las Vegas (LAT, 2/14/07, C7). In response to competition from China, the company moved closer to Las Vegas. It also cut its major expense major expense—electricity —by 40% by operating from 5 a.m. to 1:00 p.m. Then Shugar reduced its workforce. Lastly, the company redesigned its production line to accommodate fewer employees.</p><p>Identify the OM areas that are involved in each of Shugar’s decisions. </p><p>4. a. What are the inputs in an education process—e.g., CSUN? b. What is the output c. What is the transformation process that transforms the inputs into the output?</p>