<p>Code: SC7345</p><p>Title: Culture Club: creating person-centred service</p><p>Audience: People working in the integrated service or those that interface with the integrated service e.g. Integrated Neighbourhood Teams, Intermediate Tier Services, Early Intervention Team, Staying Well Service, District Nurses.. Including: Health and Social Care Professionals, Admin Workers, Catering and Domestic staff. (Min 6 max 20)</p><p>Date: Time: Course 1 19/01/2016 9:30 AM - 12:45 PM Course 2 19/01/2016 1:15 PM - 4:30 PM Course 3 26/01/2016 9:30 AM - 12:45 PM Course 4 26/01/2016 1:15 PM - 4:30 PM Course 5 02/02/2016 9:30 AM - 12:45 PM Course 6 02/02/2016 1:15 PM - 4:30 PM Course 7 11/02/2016 9:30 AM - 12:45 PM Course 8 11/02/2016 1:15 PM - 4:30 PM Course 9 16/02/2016 9:30 AM - 12:45 PM Course 10 16/02/2016 1:15 PM - 4:30 PM Course 11 25/02/2016 9:30 AM - 12:45 PM Course 12 25/02/2016 1:15 PM - 4:30 PM Course 13 02/03/2016 9:30 AM - 12:45 PM Course 14 02/03/2016 1:15 PM - 4:30 PM Course 15 15/03/2016 9:30 AM - 12:45 PM Course 16 15/03/2016 1:15 PM - 4:30 PM</p><p>Venue: Castle Hill Centre, Castleton St, Bolton BL2 2JW</p><p>Facilitator: Pauline West/ Margaret Ball/ Urooj Khan.</p><p>Learning Outcomes: By the end of this workshop you should be able to:</p><p> Reflect on your role, and whether you provide authentic person-centred service</p><p> Be able to use a range of person-centred tools and techniques</p><p> Understand the impact of organisational culture on service delivery, and how you might influence this for the better</p><p> Identify policy, procedures and legislation that support Person Centred Service</p><p> Take the first steps to becoming a person centred organisation.</p><p>Booking Info: Internal staff please use Oracle self-service</p><p>External delegates please email  [email protected] Cancellations: For all cancellations please notify Training Shared Service Centre on 01204 337600 or email [email protected]</p>