<p>Attached sample performance assessment report pro forma for discussion and use if required</p><p>Workplace Performance Assessment and Development Plan</p><p>Name of Frontline Manager (Assessee) ………………………………… Name of Manager (Assessor)…………………………… Dept/Division/Team …………………………………….</p><p>As part of the continuous improvement process, please complete this assessment honestly and objectively. The assessment should take about 10-15 minutes to complete. The results are expected to identify improve workplace communication and performance and initiate individual skill training and development action plans. Instructions: Read each statement and put a tick the rating column that you think describes my current performance. Written comment is required in the space provided identifying improvements needed and supported with examples if possible. Ticks should match words Performance Rating I m A U S R t p</p><p>A n t R e r L a H s o a q e e n s i b v u Job Dimensions q g v d e e Written Comments l i u e h e a r s m l i e</p><p> r s r t d d e e o n d t</p><p>Job Knowledge: understanding of the work and practical knowledge of principles and procedures.</p><p>Work skills: completes work to the required quality and standards. Provides support, training and follows up with customers and suppliers as required.</p><p>Planning & organising skills: plans and organises own and teams work effectively and efficiently. Achieves goals/results required.</p><p>Communication: communicates information effectively & efficiently with team, management, customers & suppliers. Encourages feedback & consults with team on work in progress, new work and key issues. Performance Rating H</p><p>Job Dimensions I m A i g</p><p>Written Comments U R t p h</p><p>A n R e r L</p><p> s o a S q e e s b v u t q v a e e l i u e e r n s m l i e</p><p> s d r t d e e o a n d r d t</p><p>Initiative: uses initiative within own authority to manage routine and non-routine work. Exceptional situations are handled with appropriate reference.</p><p>Application to work: self-motivated, enthusiastic and positive attitude to working with team, customers, suppliers and colleagues. Behaviour reflects the organisation values, ethics, standards an sets an example to others inside and outside the organisation</p><p>Innovation & change: encourages new ideas, innovation and has a positive approach to change and its implementation with the team, customers, suppliers and colleagues.</p><p>Frontline management skills: uses leadership skills to control, motivate and develop people. Delegate tasks and authority appropriate to the job maturity of the followers, acknowledges good performance and gives rewards and recognition to those involved.</p><p>Technology: prepared to learn and use new technology as required to improve personal effectiveness and efficiency and enhance the teams performances Future Development Action Plans In what aspects of my job do I need more experience and training to improve my skills and competencies?</p><p>Are all my capabilities being utilised in the present job? If not, how can they be better utilised?</p><p>What specific things must I do in the next year for my own development?</p><p>What skill training and development in the next 12 months would benefit you personally and the team? Signed (Assessee) Date / / Signed (Assessor) Date / / </p>