<p> STEP Project - AMS Cookbook</p><p>STEP Project - AMS Cookbook</p><p>2018／6／2 Strategic Tactical Enterprise Processes Page 1 STEP UP TO SUCCESS STEP Project - AMS Cookbook</p><p>Document Control Change Record</p><p>Date Author Version Change Reference 08-Mar-2017 Yuvaraj Mohan Draft Initial Document</p><p>Approvers</p><p>Name Position Signature</p><p>Reviewers</p><p>Name Position Signature</p><p>2018／6／2 Strategic Tactical Enterprise Processes Page 2 STEP UP TO SUCCESS STEP Project - AMS Cookbook</p><p>Contents</p><p>Document Control...... 2 Change Record...... 2 Approvers...... 2 Reviewers...... 2</p><p>Purpose...... 4</p><p>Common issues and Solutions...... 5 Issue: Invoice price not matching with the PO price...... 5</p><p>2018／6／2 Strategic Tactical Enterprise Processes Page 3 STEP UP TO SUCCESS STEP Project - AMS Cookbook</p><p>Purpose This document will be used to document recurring production issues and the corresponding solutions. The new project team members can use this document to understand the common production issues and provide the solution quickly.</p><p>2018／6／2 Strategic Tactical Enterprise Processes Page 4 STEP UP TO SUCCESS STEP Project - AMS Cookbook</p><p>Common issues and Solutions Issue: Unable to perform Receiving transaction Invoice Price Not matching with PO Price. Reference Incident#155401 </p><p>Issue is, Price update done on Blanket Agreement line level, those price not reflected while matching the invoice</p><p>Initially PO Created with “35.75” for Line 1 and 2</p><p>2018／6／2 Strategic Tactical Enterprise Processes Page 5 STEP UP TO SUCCESS STEP Project - AMS Cookbook</p><p>Later Price updated from 35.75 to 35.70 by Alex on “07 Mar 17” .(So Before 7 Mar 2017 it was 35.75)</p><p>Here Release 1 created on “01-Mar-2017” . on that time price would be “35.75”. Hence same price reflected in Releases1 Line 1. As per the Oracle Funactionality : Price Update will not reflect in existing Release. And it will be reflected in New Releases. Solution for Current issue : Perform “Return to Supplier” for Release1 line1 shipment 1 as 15 quantity. Once done above steps. </p><p>2018／6／2 Strategic Tactical Enterprise Processes Page 6 STEP UP TO SUCCESS STEP Project - AMS Cookbook</p><p>Please Cancel the Release 1 line1 shipment 1 Navigation : Purchase Order Summary form -- > Query PO</p><p>Click Shipment</p><p>2018／6／2 Strategic Tactical Enterprise Processes Page 7 STEP UP TO SUCCESS STEP Project - AMS Cookbook</p><p>Select line1  tools Control  Cancel Release shipment  Ok</p><p>Now Release Line is Cancelled. Meanwhile Invoice also it will allow us to Cancel. Then Navigate to -- > CCP PO Buyer Resposibility</p><p>2018／6／2 Strategic Tactical Enterprise Processes Page 8 STEP UP TO SUCCESS STEP Project - AMS Cookbook</p><p>Open Releases -- > Press f11</p><p>2018／6／2 Strategic Tactical Enterprise Processes Page 9 STEP UP TO SUCCESS STEP Project - AMS Cookbook</p><p>Give PO Number and Release 1  then press control f11</p><p>2018／6／2 Strategic Tactical Enterprise Processes Page 10 STEP UP TO SUCCESS STEP Project - AMS Cookbook</p><p>On Left top Click new</p><p>Enter Shipment 7 and Line 1  press tab . then Here we could see the New price “35.7”. Same will relfect in every where.</p><p>2018／6／2 Strategic Tactical Enterprise Processes Page 11 STEP UP TO SUCCESS</p>