University of Kent at Canterbury s3

UNIVERSITY OF KENTProgramme SpecificationPlease note: This specification provides a concise summary of the main features of the programme and the learning outcomes that a typical student might reasonably be expected to achieve and demonstrate if he/she passes the programme. More detailed information on the learning outcomes, content and teaching, learning and assessment methods of each module can be found either by following the links provided or in the programme handbook. The accuracy of the information contained in this specification is reviewed by the University and may be checked by the Quality Assurance Agency for Higher Education.Foundation Degree in Business and Administration in Health and Social Care1. Awarding Institution/Body University of Kent 2. Teaching Institution University of Kent, University Greenwich and Canterbury Christ Church University 3. Teaching Site Medway 4. Programme accredited by: University of Kent 5. Final Award Foundation Degree 6. Programme Foundation Degree in Business and Administration in Health and Social Care 7. UCAS Code (or other code) TBA 8. Relevant QAA subject NA benchmarking group(s) 9. Date of production/revision September 2009 10. Applicable cohort(s) From academic year 2009/2010 (September)11. Educational Aims of the Programme The programme aims to: 1. To increase access and widen participation in Higher Education. 2. To provide an educational foundation for a career in Health and Social Care. 3. To develop an understanding of the key concepts, skills and techniques within the business and administration of Health and Social Care. 4. To provide specialised studies directly relevant to professions in which students are working. 5. To integrate academic and work based learning through close collaboration with employers, sufficient for students to make an immediate contribution in the workplace. 6. To provide flexibility, skills and motivation as a basis for life long learning and career development and for progression to an Honours degree in Applied Professional Practice. 7. To develop a range of skills, personal qualities and attitudes essential for successful performance in working life. 12. Programme Outcomes The programme provides opportunities for students to develop and demonstrate knowledge and understanding, qualities, skills and other attributes in the following areas. Although there are no specific benchmark statements for Business and Administration in Health and Social Care the statement for General Business and Management has been influenced the production of this document. Knowledge and Understanding Teaching/learning and assessment methods and strategies used to enable outcomes to be achieved and demonstrated A. Knowledge and Understanding of:1. Health and social care organisations, Teaching and Learning: the environment in which they operate Each module will be supported by: and how they are managed.  Lectures  Seminars 2. Key relevant concepts, theories and  Blended learning approaches practice and the ability to apply them to  Interactive problem-based health and social care business and scenarios administration in a work-based contexts.  On-line activities through Virtual 3. The processes, procedures, strategies Learning Environment. and practices necessary for effective  Experiential learning in groups business and administration. and organisations 4. Lines of arguments and judgements in accordance with the basic theories and Assessment: concepts associated with the study of health and social care business and  Oral presentation administration.  Coursework assignments 5. The personal qualities and key skills  Seminar contribution necessary for employment requiring the exercise of some personal responsibility  Online discussion for others.  Reflective learning logs  Written assignments Skills and Other Attributes B. Intellectual Skills: 1. Be able to produce written work using appropriate academic conventions, Teaching and Learning: including quoting correctly from and Students are encouraged to engage acknowledging written sources. through both line learning material and 2. Be able to explore business and during seminar discussions. administrative issues using a variety of sources, evaluate their usefulness and organise the information effectively, including appropriate referencing, presentation and application. 3. An ability to develop lines of argument and make sound judgements in Assessment: accordance with the basic theories and Portfolio, presentations, written concepts associated with the study of assignments and portfolios are designed business and administration within health to emphasise and test out concepts and and social care. methodologies learnt during individual 4. Explore business and administrative modules. issues relevant to health and social care in the classroom and in a workplace setting. 5. Cognitive skills of critical thinking, analysis, synthesis and evidence. C. Subject-specific Skills:1. Demonstrate knowledge and understanding of national policies that Teaching and Learning: lead to health and social care provision. Module specific skills are taught through: 2. Application of the essential concepts, principles and assumptions associated  Practical and analytical exercises with the delivery of business and  Seminars administration in health and social care  Written assignments. context.  Workshops 3. An ability to present, evaluate and  On-line research skills workbooks. interpret a variety of evidence or data, generated by work-based tasks and Assessment explored through study.  Oral presentations 4. An ability to apply reflective practice to  Coursework assignments enhance ability to work and carry of  Seminar contribution employment role within health and social  Online discussion care sector.  Reflective learning logs  Written assignments  Dissertation. D. Transferable Skills: Teaching & Learning: 1. Undertake work-based learning to develop IT and Library training existing skills and acquire new Study skills will be delivered by Unit for competences that will enable Enhancement of Learning and Teaching. responsibility within organisations. 2. Demonstrate the use of a range of Assessment: established techniques to initiate and  Oral presentations undertake critical analysis of information  Coursework assignments and data, and to propose solutions to  Seminar contribution problems arising from analysis of data  Online discussion and information.  Reflective learning logs 3. Demonstrate the transferable skills  Written assignments necessary to enhance on-going  Dissertation. employability, i.e. requiring the exercise of personal responsibility and decision-making. 4. Demonstrate effective verbal and non verbal communication and apply this, through succinct presentations, to a range of audiences about problems and their solutions. 5. The effective use of information technology to retrieve and present information. 6. Apply the concept of self direction, reflective practice and self management to develop professional capability. For more information on which modules provide which skills, see the module mapping 13. Programme Structures and Requirements, Levels, Modules, Credits and AwardsThe Foundation Degree in Business and Administration for Health and Social Care is a collaborative project between the Higher Education Institutions (HEI’s) of the Universities at Medway; University of Kent (UoK), Canterbury Christ Church University (CCCU) (the Primary Administering University (PAU), and the University of Greenwich(UoG). The HEI’s have worked with local employers, and administration and clerical groups, to design a programme which meets the needs of the local community.Students participating on the programme will be allocated to the one of the participating Universities. Those students allocated to the University of Kent will receive their final Foundation Degree award from the University of Kent. Meanwhile, to ensure parity of experience, the students will be registered with all CCCU, for all purposes, other a receiving the final award. A project Programme Director will be appointed by CCCU(the PAU), with UOG and UOK identifying their Programme Directors for the FD, who will act as the focal point for the students allocated to that particular institution and participate on the Programme Management Team.CCCU, as the PAU, will be responsible for the validation, approval and review of the programme. However, all three HEI’s are jointly and singly responsible for the quality and standard of the award on which the students are registered. CCCU policies and procedures regarding quality assurance will be followed. An annual quality report will be produced conjointly by the Programme Management Team and all the HEI Programme Directors will ensure that appropriate responses are made to any areas identified for action within their HEI.All assessment and examinations associated with the programme will follow the regulations and conventions of CCCU, this will include assessment procedures and materials (marking arrangements and assessment grids). These arrangements are underpinned in the Memorandum of Agreement and the document’s supporting Annex. A Memorandum of Understanding with National Health Service Medway (NHSM) outlines their role within the programme. The overall structure of the programme recognises a strong vocational philosophy. Successful completion of Levels 4 and 5 will lead to the award of Foundation Degree for Business and Administration in Health and Social Care. Students who are awarded the Foundation Degree in Business and Administration in Health and Social Care automatically gain access to Level 6 of the BSc/BA in Applied Professional practice at the University of Kent (BSc Inter-professional Learning Programme at CCCU or Applied Professional Studies at the UoG).The duration of the programme over two year’s part time (up to a maximum five years) using a blended learning approach. The number credits required to achieve the Foundation Degree is 240 credits (120 level 4, 120 level 5). ECTS 120 credits (60 level 4, 60 level 5).The structure of the programme achieves a balance between work-based and academic learning. It is designed to place significant value on the accreditation of students’ experience in the workplace, supported by part time attendance on taught modules. The programme requires students to complete 120 level 4 credits and 120 level 5 credits. Currently for the Foundation Degree in Business and Administration in Health and Social Care the six level 4 modules are listed below and are core and the four level 5 modules are core with a choice of one of two elective modules. Code Title and HEI Level Credits Term(s) Delivering Stage One Core ModulesIntroduction to 4 20 Autumn academic learning(UoK)Introduction to 4 20 Autumn professional development(UoK)Health and Social 4 20 Autumn Care: the context(CCCU)Communication in 4 20 Spring the workplace(UoG)Inter-professional 4 20 Spring working in health and social care(CCCU)Making a 4 20 Spring difference to service delivery (UoG)Optional Modules – currently all students studying the Foundation Degree in Business and Administration in Health and Social Care will study the above modules. Year 2 – Students study 4 Core Modules and one from a choice of two elective modulesCore ModulesUnderstanding 5 20 Autumn research methods (CCCU)People 5 20 Autumn management (UoG) Resource 5 20 Autumn management (UoK)Project for Spring/Summer professional 5 40 practice (UoG)Stage 2 Elective ModulesPublic Health 5 20 Spring/Summer (UoG) or(CCCU)An introduction to 5 20 Spring/Summer world class commissioning (UoK)14. Work-Based Learning Where relevant to the programme of study, provide details of any work-based learning element, inclusive of employer details, delivery, assessment and support for students.The work-based learning element of this programme is underpinned by the Code of Practice for the Assurance of Academic Quality and Standards in Higher Education September 2007 Section 9.The work-based learning element within the programme primarily requires the student to demonstrate work-based reflections (WBRs). Academic study and assessment are combined to produce WBR. This process includes regular discussions which will take place in the workplace, between the student and the employer, through the appointed Work-Based Learning Facilitator (WBLF). The purpose of WBRs is to enhance work-based practice and consider new ways of working. NHS Medway (NHSM) has a WBLF who supports student learning in the workplace so that the students are facilitated to achieve the learning outcomes for their programme of study. The WBLF will:  Be a practitioner with at least 2 years experience of working in the participant’s pathway of study.  Be willing to undertake the role.  Receive an induction from the PAU about the student’s programme of study.  Meet regularly with the students; ensure they are given opportunity to complete the workplace reflection.Students are expected to record and reflect on work based discussions and any actions taken, this is then supported with an overall comment from the WBLF, forming an integral part of the assessment process.A Work-based Learning Contract (LC) and Work-place Agreement will be drawn up between the student, the personal tutor and the WBLF. These contracts are a formal document in which all parties agree on roles and responsibilities e.g. an employer may commitment to the student’s day-release from work; the WBLF to providing resources for the student necessary realise the desired learning opportunities; the personal tutor agrees to support the students by undertaking liaison visits to the workplace; students commit to remaining in employment for the duration of the programme.The assessment and examinations associated with the programme will follow the Regulations and Conventions of CCCU. This includes the employer, through the WBLF, and the student discussing and signing a learning agreement, a process a known as a “monitoring check”. This is the main vehicle for evidencing work-based learning. For the University of Kent students, tutors employed by UoK will provide individual support and advise students during tutorials of ways to improve the quality of WBRs and individual practice. Any student who is unable to demonstrate WBRs will liaise with their employer through the UoK Programme Director. The UoK Centre for Professional Practice’s Educational and Guidance Officer (E&GO) will act as an advocate, providing continual feedback from NHSM and student to the Centre of Professional Practice FD Programme Team. The work-based learning strategy is designed to ensure that students are not disadvantaged through lack of access to work-based support, in so much as the emphases on work-based learning is about developing reflection on work-based practice. Throughout the programme students will have access to learning resources such as:  Individual tutorials, action learning sets, seminars and group activities formal lectures and presentations.  Education and Guidance Learning Advisor (Centre for Professional Practice).  Virtual Learning Environment which support and enable learners to access University learning resources off-campus.15. Support for Students and their Learning  Programme Handbook  Dedicated curriculum development team  Access a University of Kent Personal Tutor – allocated from staff within Division of Professional Studies - CPP (9 Students only)  Access to a Programme Director.  Access to Work-based Learning Facilitator.  Academic support to provide advice on application, enrolment and throughout the course relating to module choice, programme structure, progression routes and individual progress.  Study skills support provided by allocated University (University of Kent, University of Greenwich and Canterbury Christ Church University).  Central support services including Library/learning resource centre, Careers Advisory Service, Counselling Service and Students Union.  Access an induction session for general teaching arrangements, library and IT use. 16. Entry Profile Entry RouteThe normal entry requirement for a Foundation degree is currently 80 UCAS tariff points which may be subject to change. For general admission to the programme students should normally have obtained one of the following:  AS/A2 levels AVCE  GNVQ  BTEC and other similar qualifications such as the International Baccalaureate, Scottish and Irish Highers. In addition applicants must normally: Be employed for at least 15 hours per week (or the equivalent in a voluntary capacity).  Working in the health and social care sector.  Have worked (either paid or in a voluntary capacity) for at least one year prior to entry in a similar capacity working within the health and social care sector.  Candidates without the qualifications itemised above may be eligible for a Foundation degree if they can demonstrate an ability to study at an appropriate level. The process of acceptance may involve an interview and/or other forms of aptitude test.Entry Process  NHS Medway will co-ordinate completed applications and forward to the PAU.  All applicants who meet the entry requirement will be invited to interview where they will complete a literacy and numeracy test supplied by the employer.  The combined programme team, representing each of the participating HEI’s, will examine applications and interview alongside the employer.  Successful applications will be processed by the CCCU the Primary Administrating University.Employer AgreementAn agreement from the employer/sponsor on the application form will clarify that the employer is aware of the work based nature of the programme and will support the students in the completion of work-based tasks within the workplace. The employer also confirms that Criminal Records Bureau (CRB) check, which is compulsory, has been undertaken. Accreditation of Prior Learning (APL)CCCU APL policy and procedures will be applied. Those students possessing NVQ 4 Business Administration will be offered Advanced Standing for up to 60 credits at level 4, depending on the units completed. What does this programme have to offer?  This programme offers students an alternative route to achieving a degree and so widens participation.  This programme offers students an opportunity to combine classroom based learning with work-based learning.  A high standard of teaching delivered by experienced academic staff.  This programme offers students an opportunity to acquire knowledge and skills in the business and administration in health and social care.  This programme offers students a progression route onto BA/BSc in Applied Professional Practice at UoK.  Collaboration between Canterbury Christ Church University, University of Greenwich, the University of Kent and NHS Medway.  Access through Virtual Learning Environment to University student learning resources.  A programme that is recognised and valued by local employers. Personal Profile  An interest in business and administration within health and social care context.  A positive approach to problem solving.  Suitable level of numeracy skills and/or a willingness to develop them.  Good oral and written communication skills.  A commitment to develop the skills required to analyse and solve work related problems.  A willingness to work as a member of a team.  A willingness to undertake self directed learning within the work-place.17. Methods for Evaluating and Enhancing the Quality and Standards of Teaching and Learning Mechanisms for review and evaluation of teaching, learning, assessment, the curriculum and outcome standards  Student evaluation and feedback through module evaluation questionnaire.  UoK Staff/Student Liaison Committee. (3 x per year).  Student Representatives on the UoK Board of Studies (3 x per year).  An External Examiner will be appointed by CCCU and will conduct regular scrutiny and will provide an annual report.  Annual staff appraisal.  Peer review and observation of the teaching.  Continuous monitoring of student progress and attendance.  QAA Periodic Review for all Collaborative (bespoke) Partnerships with External Organisations.  Canterbury Christ Church University QA through a Quality Programme Management Committee with representatives from all participating HEIs.  Double marking/moderation of assessed work. Committees with responsibility for monitoring and evaluating quality and standards Board of Studies (3 x per year).  Student Staff Liaison Committee (3 x per year).  Partnership Programme Management Committee will meet at least once a term.  The HEIs collaborating in the project will conduct termly Partnership Team meetings where Programme Directors from each of the three Universities will have opportunities to discuss issues related to the programme.  CPP Division of Professional Studies meetings.  CPP School Learning and Teaching Committee.  University of Kent Social Sciences Faculty Learning & Teaching Committee. Mechanisms for gaining student feedback on the quality of teaching and their learning experience  Staff appraisal and teaching observations.  Student module evaluation reports.  Annual programme evaluation report.  Student Staff Liaison Committee (3 x per year) where students will be represented by their elected representative.  Board of Studies. (3 x per year).  Student Union feedback.  Employer feedback.  Educational and Guidance Officer (E&GO) feedback.  Academic tutor and course tutor as points of contact for feedback.  Student Exit questionnaires. Staff Development priorities include:  All teaching staff are required to have achieved, or to be undertaking the PGCHE at the University of Kent. 18. Indicators of Quality and Standards  Programme validation by University of Kent.  CCCU, as the PAU is responsible for the validation, approval and review of the programme.  All three HEIs are jointly and singly responsible for the quality and standard of the award for all students. Each is responsible for the standard of the award on which its students are registered.  An annual quality report will be produced conjointly and all participating HEIs will ensure that an appropriate response is made to those areas identified.  External Examiner appointed by CCCU.  Retention of students above the benchmark (90% of students progress or complete each year).  Attendance and participation is above 90%.  University of Kent Programme Director will have responsibilities for ensuring that Quality Monitoring procedures are implemented in accordance with the UoK QA procedures.  Feedback from professions on career progression is positive.  Annual Monitoring reports.The following reference points were used in creating these specifications:  The University of Kent Mission Statement.  The University of Kent Credit Framework.  University of Kent Code of Practice for Quality Assurance.  The University of Kent QA Policy and Procedures.  The University of Kent Teaching and Learning Strategy.  CPP Strategic Business Plan.  Canterbury Christ Church University QA Policy and Procedures.  UoK – POS FD in Business and Management; Tourism and Management.  Discussions & meetings with FD Employer Focus Group on specific essential and desired skills within the work place.  Meetings of Development Committee for Foundation Degree for UaM.  QAA Code of Practice for Collaborative Provision. Module Mapping For UoK ModulesUoK Stage One Core Modules Stage Two Modules POS LOCore Elective Introduction to Introduction to Resource An introduction Academic professional Management to world class Learning development commissioning 20 Credits A1 X X X A2 X X A3 X X X A4 X X A5 X X B1 X X X B2 X X X X B3 X X X X B4 X X B5 X X X X C1 X C2 X C3 X X X C4 X X X X D1 X X X D2 X X X D3 X X D4 X X D5 X X D6 X X X Appendix 1Collaborative ArrangementsCollaboration is at the heart of the Foundation Degree in Business and Administration for Health and Social Care. The project has been undertaken through the collaboration between the three HEI’s who make up the Universities at Medway plus the National Health Service Medway and the Kent and Medway Lifelong Learning Network. The Universities have worked with the employers, as well as local administrative and clerical groups to design a programme which is responsive to local needs.Participants will be informed at interview of their allocation to a particular HEI, who will provide their final FD award. To ensure parity of experience, the participants will be registered with all three HEI’s for all other purposes apart from receiving the final award. Each HEI will appoint a Programme Director who will identify the academic link, tasked to liaise with the students registered at their particular institution.Canterbury Christ Church University, as the PAU, will be responsible for the validation, approval and review of the programme. However, all three HEI’s are jointly and singly responsible for the quality and standard of the award of all participants, in particular each is responsible for the standard of the programme award on which the students are registered. Policies and procedures related to quality assurance will follow those of Canterbury Christ Church University. An Annual Quality Report will be produced conjointly and all parties will ensure that an appropriate response is made to those areas identified for action.Assessment and examinations associated with the programme will follow the Regulations and Conventions of Canterbury Christ Church University this will include assessment procedures and materials (making arrangements and assessment grids). These arrangements are underpinned by a Memorandum of Agreement and it’s supporting Annex. A Memorandum of Understanding with NHSM outlines their role within the programme. Appendix 2Programme ManagementGeneral information relating to the University and Faculty Strategies for Programme Management are outlined in the document “General Information to Support Documents Submitted for Validation/Revalidation of Programmes at Canterbury Christ Church University” (QSO 2008/9) and the Foundation Degree meets the guidelines offered by this document.The Programme Director for each HEI will have responsibility for ensuring the quality monitoring procedures are implemented.The partnership’s Programme Management Committee, comprising of the Programme Directors from each of the participating HEIs will meet a least once a term. The Programme Management Committee terms of reference are to: Establish and maintain a real working partnership between the HEI’s and employers;  Receive and respond to comments issues and enquiries arising from experiences of members of the management group and the organisations, people and groups they represent;  Be responsible for quality assurance of the programme; receive and respond to internal and external quality assurance requirements and reports; monitor quality assurance principles and processes; oversee arrangements for internal and external quality audits of the programme;Each HEI will hold team meetings on a termly basis where staff will have opportunities to discuss issues related to the programme.

University of Kent at Canterbury s3

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