<p> Incident Management Unit H.E.R.O. Standard Operating Procedures</p><p>I. POLICY:</p><p>To help provide for the safety of stranded motorists, whether from accidents or disabled vehicles, the HERO Unit will provide transport to a place of refuge.</p><p>II. PROCEDURE: </p><p>A. Transporting Motorists.</p><p>1. Members may, when necessary, transport stranded motorists from the highways to a safe location.</p><p> a. Such motorist may only be transported to the nearest exit or the place of safety.</p><p>1) A “place of safety” is considered to be a business, or any other location accessible to the public where the citizen can wait for private assistance.</p><p>2) Such location must be within one-half (1/2) of a mile from the freeway, unless a greater distance is authorized by a supervisor. </p><p>3) Operators may not transport a motorist to a repair facility or tire store and wait to transport the motorist back to their vehicle unless permitted to do so by a supervisor.</p><p>4) Employees may not transport a citizen to their residence unless authorized by a supervisor or manager.</p><p>5) Children or infants may not be transported in a Unit vehicle unless the appropriate restraint system, or booster seat are available.</p><p> a) If such equipment is not available the operator may call a taxicab, or other transport, for the citizen (and children) and, with supervisory approval, may wait until such transport arrives. Page 3.3-1</p><p>Written by: D. Green Approved by: SOP Committee Date: October 16, 2014 Incident Management Unit H.E.R.O. Standard Operating Procedures</p><p>6) All persons transported in Unit vehicles must wear their seatbelt.</p><p>2. Prior to transporting any motorist in a Unit vehicle the operator must provide the following to the TMC:</p><p> a. Description of the vehicle.</p><p>1) Color of the vehicle.</p><p>2) Year of vehicle (if known)</p><p>3) Make of vehicle.</p><p>4) Body style (2-door, 4-door . . .)</p><p>5) License number</p><p> b. Description of passenger(s</p><p>1) Race and gender</p><p>2) Description of clothing</p><p> c. Initial odometer reading of HERO vehicle.</p><p>3. When discharging passenger(s) the following information must be provided to the TMC:</p><p>4. Closing odometer reading of HERO vehicle</p><p> b. Location where passenger(s) discharged.</p><p>4. If, for any reason, a member feels unsafe in transporting any passenger, they are to advise their supervisor immediately and such transport shall </p><p> not occur without the presence of the supervisor, a police officer or another HERO unit.</p><p>Page 3.3-2 Written by: D. Green Approved by: SOP Committee Date: October 16, 2014</p>