<p> Contract No. GS00T99NRD2001 Modification Number: PS38 Effective Date: 07/15/02 3.3 Internet Protocol Internetworking Service (C.2.3.3)</p><p>Networks based on the TCP/IP protocol suite are the most prevalent data communication networks in existence. This connectionless service interoperates with the widest variety of applications and external networks. As such, IPS is the leading candidate for providing true, Government-wide connectivity. Its interoperability with the Internet will also be a vital link between Government and public networks. The Government’s IPS user community is expected to be among the fastest growing and most widely used during the period of this contract. The following sections provide the requirements for IPS. Sprint is currently the largest provider of Internet services in the world and has been instrumental in the Internet’s development from the beginning. In 1991, the U.S. National Science Foundation (NSF) selected Sprint as its International Connections Manager, responsible for implementing and operating a TCP/IP-based router network service that connected the U.S.-based NSFnet with research and education networks overseas. Initially, Sprint connected research facilities and universities in the United States with networks in Stockholm, Sweden, and Sophia Antipolles, France. Still in operation today, Sprint’s international network has joined the international network of Global One to include Australia, Belgium, Brazil, Denmark, France, Guam, Hong Kong, Ireland, Italy, Japan, Jordan, Luxembourg, Netherlands, Norway, Portugal, Russia, South Africa, Spain, Switzerland, and United Kingdom. In 1992, Sprint launched the first commercial internet service among inter-exchange carriers. Called “SprintLink”, the service became accessible to customers nationwide. Now utilizing our 100 percent digital, fiber-optic backbone, Sprint’s Internet service currently carries one (1) terabyte, or one trillion bytes, of information daily. Sprint’s suite of Internet Protocol (IP) based services provides the Government global connectivity of LANs, hosts, and remote users. These services support all the Internet Protocol Internetworking Service (IPS) requirements including dedicated and modem dial-in access to the global internet, Virtual Private Networks (VPN) or Extranets, and firewall security services. Sprint’s suite of IP Services is comprised of: • Internet Service – Provides access to the global Internet • Intranet Service – Establishes Virtual Private Networks (VPNs) or Extranets • Security Services – Provides comprehensive firewall security services</p><p>Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal. 1-B-197 20144.01E V3_3-3-1-REDACTED Submission Date: 07/12/02 Contract No. GS00T99NRD2001 Modification Number: PS38 Effective Date: 07/15/02 Service Delivery and Overall Network Architecture and Design (L.38.1.1(a))</p><p>(L.38.1.1(a)) The overall network architecture, including the types and capacity of the transmission and switching media, the transmission facility(ies) configuration, and the type of equipment used in its network. Sprint’s Internet Service Sprint’s Internet Service offered under FTS2001 will provide access to the global internet with a high speed IP over SONET, router based infrastructure that supports a significant portion of the global internet traffic. Sprint’s Internet Service network has nodes located throughout the United States and connects to all global internet exchange points, called Network Access Points (NAPs), as shown in Figure 1.B.3-17. NAPs are the inter- exchange point for National Service Providers of the internet. Sprint operates the Pennsauken, NJ NAP and supports a significant portion of the global Internet by transporting XXXXinternet traffic every day.</p><p>Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal. 1-B-198 20144.01E V3_3-3-1-REDACTED Submission Date: 07/12/02 Contract No. GS00T99NRD2001 Modification Number: PS38 Effective Date: 07/15/02 The network architecture for Sprint’s Internet Service network is two tiered, with an Access Layer and Transport Layer XXXXXXThe Access Layer provides users access to the global internet, through Dedicated Access Facilities (DAF) ranging from 56/64 kbps to DS3 (44.736 Mbps) data rates. The Transport Layer is a high speed SONET OC3/OC12 backbone infrastructure that interconnects all Access Layer nodes and transports traffic across the Internet Service network. X The Transport Layer XXXrouters in the backbone are interconnected by Sprint’s SONET ring network.XX</p><p>Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal. 1-B-199 20144.01E V3_3-3-1-REDACTED Submission Date: 07/12/02 Contract No. GS00T99NRD2001 Modification Number: PS38 Effective Date: 07/15/02 XTherefore, with Sprint’s implementation of SONET technology, the network is able to route around failures almost instantaneously to provide superior survivability and reliability. Sprint’s Intranet Service The Intranet Service is Sprint’s unique solution to establishing VPNs or Extranets for information sensitive and mission critical IP applications. Furthermore, with Sprint’s IP Services a user can connect to a host or LAN that is attached to the global internet or to the Government’s VPN via a local or toll free telephone number from anywhere in the CONUS and Canada. Sprint’s Intranet Services network is physically separate from the global internet providing remote dial-in connectivity for mobile users and VPN services with enhanced security, reliability, and performance.XX</p><p>Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal. 1-B-200 20144.01E V3_3-3-1-REDACTED Submission Date: 07/12/02 Contract No. GS00T99NRD2001 Modification Number: PS38 Effective Date: 07/15/02 XXXThe Intranet dial-in facilities provide dial-in modem connectivity to the Intranet and Internet Services networks. X X X</p><p>Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal. 1-B-201 20144.01E V3_3-3-1-REDACTED Submission Date: 07/12/02 Contract No. GS00T99NRD2001 Modification Number: PS38 Effective Date: 07/15/02 XXThe Intranet dial-in facilities allow users to dial-in within the CONUS to access a host or LAN connected to the global internet, Sprint’s Intranet, and Sprint’s frame relay network. A user with a PC and a modem can dial a local ten-digit number, an 800 toll free number, or ISDN BRI connection, and establish a PPP connection to an Intranet dial-in facility. All calls are validated, through an authentication process consisting of a User ID and Password combination administered by the Intranet Security Server. Once the call is </p><p>Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal. 1-B-202 20144.01E V3_3-3-1-REDACTED Submission Date: 07/12/02 Contract No. GS00T99NRD2001 Modification Number: PS38 Effective Date: 07/15/02 authenticated and a valid connection is established to the Intranet, the user may access any host or LAN attached to the Intranet network or the global internet. Furthermore, the dial-in user is able to access LANs or hosts on the frame relay network XXXSprint’s Security Services Security is an architectural consideration for any IP network. Concerns about unauthorized computer access of both public and private networks, prompted Sprint to lobby Congress for passage of computer crime legislation during the mid-1980’s. These efforts were instrumental in the passage of the Computer Security Fraud and Abuse Act of 1987. As the Governments networking requirements continue to expand globally, the transport of data over internetworked networks becomes more widespread. Ironically, the very technology that lets information be shared by hundreds or thousands of employees also provides pathways through which unauthorized users can enter unprotected computer systems. Recognizing the Government’s concerns for security, Sprint provides a comprehensive security solution that protects the Government’s computer systems and decreases your vulnerability to unauthorized users. Sprint has been providing security services since 1976, making Sprint one of the principal companies leading the fight against fraud. In addition, Sprint’s Security Services includes a complete IP Security Services consisting of design, implementation, maintenance, and dedicated 7x24 hour security system monitoring. Sprint’s Security Services consist of the following: • Data Network Security Presentations and Consulting. Sprint’s dedicated data network security staff, experienced in the technical and investigative aspects of the IP security, are available to discuss security requirements and issues as well as develop a detailed data network security design.</p><p>Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal. 1-B-203 20144.01E V3_3-3-1-REDACTED Submission Date: 07/12/02 Contract No. GS00T99NRD2001 Modification Number: PS38 Effective Date: 07/15/02 • 24 Hour Investigative and Security Support. Security support is available 24 hours a day, 7 days a week, to address reported security breaches, attempted breaches, and other security concerns. A dedicated data network security group is ready to assist at the Government’s request. • Liaison, Law Enforcement, and Prosecution Assistance. Sprint will serve as a liaison between the Government, other data network providers, and law enforcement agencies, when appropriate. At the Government’s request, Sprint will provide expert technical witness services when needed. • Dedicated security support, 24 hours a day, every day. One of Sprint’s experienced regionally located Security Support Managers may be assigned to assist with security issues any time of the day. • Access Management Services. Sprint will configure initial basic access lists on all Sprint provided customer premise routers managed by Sprint. Access lists can be used as a first line of defense from unauthorized data network traffic from entering or leaving the FTS2001 network. The level of access list configuration is limited to specific protocols and provides very basic levels of protection. This technology should be coupled with Sprint’s other security solutions to provide a full line of defense. • Sprint Managed Security Solutions. Sprint offers a complete line of managed IP Security Services that include, firewalls, strong authentication, encryption, and VPN services. The Sprint Managed Security Solution contains the following services: – Design and Consulting Support- Sprint will work with the Government to identify and document all network security requirements and concerns. X – Implementation Support – Sprint will fully install and configure the security systems XXXX</p><p>Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal. 1-B-204 20144.01E V3_3-3-1-REDACTED Submission Date: 07/12/02 Contract No. GS00T99NRD2001 Modification Number: PS38 Effective Date: 07/15/02 – Monitoring & Management – Sprint will provide real-time, proactive monitoring and management XXXXXXXXXXX – Security Reporting - Sprint will provide monthly security system activity reports XX. Network Architecture (L.38.1.1(b))</p><p>(L.38.1.1(b)) The rationale for the network architecture design. The hierarchical design modularizes Sprint’s complex and large Internet Protocol networks into component elements of functionality. The key functional elements of Sprint’s network design, as discussed earlier, are access and transport. The advantages of Sprint’s hierarchical network architecture are: • Scalability • Manageability • Optimization of performance Scalability Scalability is the primary advantage of a hierarchical network. Sprint’s hierarchical design is more scalable because it segments the network into smaller components that can easily grow without encountering the difficulties associated with flat or linear architectures. XManageability The hierarchical network design offers several management advantages. Partitioning the network into smaller elements reduces the complexity of the large Internet Protocol network. </p><p>Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal. 1-B-205 20144.01E V3_3-3-1-REDACTED Submission Date: 07/12/02 Contract No. GS00T99NRD2001 Modification Number: PS38 Effective Date: 07/15/02 XXXRationale for Intranet Service Network Architecture Design The Intranet network shares the same two tiered architecture and design principles as the Internet Services network; however, the Intranet network is physically separate from the general internet, allowing users to perform IP applications in an environment that is removed from the security problems and instability associated with the general internet. This network’s hardware and software platforms are completely managed and maintain in-house by Sprint, creating a controlled, secure, and stable environment.The Intranet is a true VPN or Extranet solution designed for security and reliabilityXX Furthermore, this controlled environment, eliminates the fluctuating and chaotic nature of the general internet, and establishes a stable networking environment for mission critical and information sensitive IP applications. Congestion and Flow Control (L.38.1.1(c))</p><p>(L.38.1.1(c)) Congestion and flow control strategy including redundant switch and transmission facilities, control mechanisms, and the degree of flexibility inherent in the architectural design to handle predicted and unpredicted increased traffic loads and/or switch and transmission failures Redundant Switch and Transmission Facilities X</p><p>Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal. 1-B-206 20144.01E V3_3-3-1-REDACTED Submission Date: 07/12/02 Contract No. GS00T99NRD2001 Modification Number: PS38 Effective Date: 07/15/02 XThe Intranet/Internet networks have a SONET infrastructure that provides instantaneous rerouting capabilities. XXXX Sprint Equipment at Government Locations (L.38.1.1(d))</p><p>(L.38.1.1(d)) The amount of the offeror’s equipment that would be required at Government locations to deliver the services, including the amount of power, floor space, along with heating, ventilation, and air conditioning loads. Sprint’s IPS may require equipment at the Government’s Service Delivery Point (SDP). As illustrated in Figure 1.B.3-21, IPS service requires a router and a physical termination device. Sprint’s IPS may require the following equipment at the Government’s SDP: • Router • Power Conversion Equipment • Physical Termination Devices: – Channel Bank – Channel Service Unit/Data Service Unit (CSU/DSU)</p><p>Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal. 1-B-207 20144.01E V3_3-3-1-REDACTED Submission Date: 07/12/02 Contract No. GS00T99NRD2001 Modification Number: PS38 Effective Date: 07/15/02</p><p>– Inverse Multiplexer (IMUX) – Intelligent Digital Service Unit (IDSU) XXRouter A router is a special-purpose, dedicated device that attaches to two or more local area networks (LANs), encapsulates multiple protocols into IP packets, and routes the IP packets from one network to the other over Sprint’s Internet Protocol wide area network (WAN). The networks can use different LAN protocols. Routers forward packets between your internal network(s) and Sprint’s Internet Protocol network. The power and environmental requirements for a typical router are detailed in Table 1.B.3-19.</p><p>Table 1.B.3-19 Power and Environmental Requirements for a Router Mount: Rack Mountable Power Supply: -48 Volts dc nominal Equipment size: 1.75” x 17.5” x 10.56” Temperature: 40 to 185 degrees F (-40 to 85 degrees C) Humidity: 95 percent (non-condensing)</p><p>Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal. 1-B-208 20144.01E V3_3-3-1-REDACTED Submission Date: 07/12/02 Contract No. GS00T99NRD2001 Modification Number: PS38 Effective Date: 07/15/02 Power Conversion Equipment Power distribution may be required in instances where there are large amounts of specialized equipment located at Government locations. Power, in the simplest form, will require a standard 110-120 Vac/15A grounded plug into a wall receptacle. The floor space and power requirements for these power conversion units detailed in Table 1.B.3-20</p><p>Table 1.B.3-20 Floor Space and Power Requirements</p><p>Mount: Rack-mounted Equipment size: 22-1/2” x 16” nominal Power: 109-125 Volts AC Temperature: 0 to 50 degrees Celsius Humidity: 95 percent (non-condensing)</p><p>Physical Termination Devices Physical Termination Devices include Channel Banks, Channel Service Unit/Data Service Units (CSU/DSUs), Inverse Multiplexers (IMUXs), and Intelligent Digital Service Units (IDSUs). Sprint will select the appropriate Physical Termination Device to meet the Government’s access requirements. Channel Bank (CB)</p><p>Channel Banks are employed to provide DS1 circuit termination at a Government location requiring mostly voice service and minimal data services. Sprint provides integrated voice and data service XXXXXXXXas specified by the Bellcore Pub: SR-TSV-002275 and the ANSI T1.102/107/403 standards. The typical power and environmental requirements for a typical Channel Bank are listed in Table 1.B.3-21. </p><p>Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal. 1-B-209 20144.01E V3_3-3-1-REDACTED Submission Date: 07/12/02 Contract No. GS00T99NRD2001 Modification Number: PS38 Effective Date: 07/15/02 Table 1.B.3-21 Power and Environmental Requirements for Channel Bank</p><p>Mount: Rack-mounted or standalone Equipment Size: 22-3/8” x 15” nominal Power: -48 Volts DC nominal Temperature: 0 to 50 degrees Celsius Humidity: 95 percent (non-condensing)</p><p>Channel Banks multiplex and demultiplex the DS0 sub-channels into a DS1 channelized or fractional DS1 channelized circuit to support voice and data traffic, as illustrated in Figure 1.B.3-22. XXChannel Service Unit/Data Service Unit (CSU/DSU) The CSU/DSU is required for service monitoring, troubleshooting and signal conversion and to provide the proper interface for DS1 circuit termination. The CSU/DSU provided will </p><p>Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal. 1-B-210 20144.01E V3_3-3-1-REDACTED Submission Date: 07/12/02 Contract No. GS00T99NRD2001 Modification Number: PS38 Effective Date: 07/15/02 be resident on Government sites. CSU/DSUs are required for data services at fractional DS1, 64/56 kbps, 19.2 kbps, 9.6 kbps, and 4.8 kbps data rates. The typical power and environmental requirements for a typical CSU/DSU are listed in Table 1.B.3-22. Table 1.B.3-22 Power and Environmental Requirements for CSU/DSU</p><p>Mount: Standalone Equipment size: 3.125” X 12” X 8.5” nominal Power: 115 Volts AC Temperature: 0 to 45 degrees Celsius Humidity: 95 percent (non-condensing)</p><p>Inverse Multiplexer (IMUX) Inverse Multiplexers are required at the Government’s SDP for dedicated access rates ranging from 6 to 12 Mbps service on Sprint’s IPS. The typical power and environmental requirements for a typical IMUX are in Table 1.B.3-23. Table 1.B.3-23 Power and Environmental Requirements for IMUX</p><p>Mount: Rack-mounted or standalone Equipment size: 17.2” X 2.8” X 11” nominal Power: 120 Volts AC Temperature: 0 to 50 degrees Celsius Humidity: 0 to 95 percent (non-condensing)</p><p>Intelligent Digital Service Unit (IDSU) The Intelligent Digital Service Unit (IDSU) is required at the Government’s SDP for Sprint’s IPS DS3 (45 Mbps) data rate dedicated access. The IDSU provides the physical layer interface between the router and the network to support the DS3 circuit. The typical power and environmental requirements for a typical IMUX are in Table 1.B.3-24.</p><p>Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal. 1-B-211 20144.01E V3_3-3-1-REDACTED Submission Date: 07/12/02 Contract No. GS00T99NRD2001 Modification Number: PS38 Effective Date: 07/15/02 Table 1.B.3-24 Power and Environmental Requirements for IDSU</p><p>Mount: Rack-mounted or standalone Equipment size: 17.2” X 2.8” X 11” nominal Power: 120 Volts AC Temperature: 0 to 45 degrees Celsius Humidity: 0 to 95 percent (non-condensing) Traffic Calculations (L.38.1.1(e))</p><p>(L.38.1.1(e)) Traffic calculations that indicate network and service performance during estimated normal, 10 percent, 25 percent, and 50 percent above the estimated normal FTS2001 traffic loads and the means to ensure achieving the required performance as specified in this solicitation. Sprint’s network can pass the toughest stress test under any predictable GSA loading scenario. Our network will function without effect on quality of performance when various percentages of loading increase are applied to projected FTS2001 average switched data service loading. XXX</p><p>Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal. 1-B-212 20144.01E V3_3-3-1-REDACTED Submission Date: 07/12/02 Contract No. GS00T99NRD2001 Modification Number: PS38 Effective Date: 07/15/02 XXXImpact of Feature Usage on Service Performance (L.38.1.1(f))</p><p>(L.38.1.1(f)) An assessment of the impact of various levels of feature usage on service performance. XXX</p><p>Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal. 1-B-213 20144.01E V3_3-3-1-REDACTED Submission Date: 07/12/02 Contract No. GS00T99NRD2001 Modification Number: PS38 Effective Date: 07/15/02 Network Control and Diagnostics (L.38.1.1(g))</p><p>(L.38.1.1(g)) A description of network control and diagnostic capabilities and systems, including equipment and procedures for monitoring and testing each of the services and associated features. Sprint’s Internet/Intranet Service Center (ISC) is dedicated to supporting Sprint’s Internet and Intranet services. It operates continuously – 24 hours-a-day, 7 days-a-week, 365 days-a- year. The ISC is a fully-integrated, technical assistance center, staffed by trained Internet engineers. The ISC focuses on customer support and fast problem resolution. XX Network Transmission and Synchronization Plans (L.38.1.1(h))</p><p>(L.38.1.1(h)) Network transmission and synchronization plans for the various services Network synchronization, the communication timing within and between networks, plays a critical role as high-speed communication networks span the globe. Sprint is particularly well suited to handle the Government’s demand for worldwide data transmission because of our 100 percent digital, fiber-optic network in the U.S.—the ideal transmission medium for high-speed data transmission. Digital network synchronization as implemented on the Sprint network, assures that the network can transport data end-to-end and interconnect with other networks with minimal degradation. The benefits of Sprint synchronization include transmission clarity, virtually error-free operation, and survivability using Digital Cross-connect System (DCS) devices.</p><p>Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal. 1-B-214 20144.01E V3_3-3-1-REDACTED Submission Date: 07/12/02 Contract No. GS00T99NRD2001 Modification Number: PS38 Effective Date: 07/15/02 Sprint uses either a LORAN (long range navigation) or a GPS (Global Positioning Satellite) Primary Reference Source at all of our nodes and switch sites to the Government with state of the art plesiochronous synchronization.XXXXXAs the first U.S. carrier to provide 100 percent fiber-optic transport with plesiochronous synchronization, Sprint delivers advanced, reliable telecommunications services. The Sprint network uses a plesiochronous method of providing Stratum 1 timing sources at different network nodes rather than one centralized source. The plesiochronous technique does not experience timing degradation of long timing distribution links. This synchronization method is uniquely suitable to a total fiber-optic network because of the automatic reconfiguration capability provided by diverse fiber links from a node to different Stratum 1 clocks, which are provided via Loran-C systems. The Loran-C system, maintained by the U.S. Coast Guard, is a low-frequency terrestrial radio navigation system. It operates from 90 to 100 kHz, with a carrier frequency of 100 kHz. Because these low frequency radio waves follow the earth’s curvature, they are both stable and unaffected by the ionosphere. Loran-C transmissions are referenced to Cesium Beam frequency standards (Stratum 1) and are Universal Time Coordinated (UTC). The benefits of the Loran-C synchronization method are assured through multiple redundant Stratum 1 primary reference sources. The GPS system uses atomic clocks mounted inside satellites for distributing UCT (Universal Coordinated Time) timing. These satellites then transmit timing beacons that cover broad areas of the earth. Originally developed for military use, GPS has recently been made available for commercial applicationsXXAs one of the world’s largest data network providers and with over 20 years of experience, Sprint is well positioned to provide the Government with reliable worldwide telecommunications.</p><p>Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal. 1-B-215 20144.01E V3_3-3-1-REDACTED Submission Date: 07/12/02 Contract No. GS00T99NRD2001 Modification Number: PS38 Effective Date: 07/15/02 Approach for Incorporating Emerging Services (L.38.1.1(i)</p><p>(L.38.1.1(i)) Approach for incorporating into the offeror’s network, at some future time, the emerging services listed in Section C.2.8 that the offeror believes are likely to become commercially available in the timeframe covered by this acquisition, including discussion of potential problems and proposed solutions. Sprint is a technological leader in the data communications arena and continues to lead the industry through the development of SONET technologies. The latest technological developments are incorporated into the design of Sprint’s core infrastructure and offered as enhanced services to customers including the Government Agencies. For example, Sprint was the first carrier to deploy IP over SONET XXXXXThis core SONET infrastructure, based on a 100 percent digital fiber optic network, positions Sprint to utilize future technological advancements that will enhance service and provide state-of-the-art solutions as technologies develop and evolve. XXX</p><p>Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal. 1-B-216 20144.01E V3_3-3-1-REDACTED Submission Date: 07/12/02 Contract No. GS00T99NRD2001 Modification Number: PS38 Effective Date: 07/15/02 XSprint is currently deploying state-of-the-art communications technology to provide all voice and data services, including IPS, over a single infrastructure. Asynchronous Transfer Mode (ATM) and Synchronous Optical Network (SONET) technologies have been invested to support all services including voice and data. XX</p><p>Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal. 1-B-217 20144.01E V3_3-3-1-REDACTED Submission Date: 07/12/02 Contract No. GS00T99NRD2001 Modification Number: PS38 Effective Date: 07/15/02 XXApproach for Adapting to meet Government’s Service Requirements (L.38.1.1(j))</p><p>(L.38.1.1(j)) Approach for adapting the offeror’s network and services to meet the Government’s evolving service requirements. Sprint serves an extremely diverse client base. Customers range from large Federal agencies with complex telecommunications requirements to simple service to the citizens. One common denominator among these customers is their demand for the latest technology and unique requirements; therefore, our customer’s requirements often drive the direction of the telecommunications market. For example, the international ATM market continues to expand due to the demands of the Department of Defense and the National Science Foundation. The interaction inherently required in the development and execution of complex products and services offers Sprint a unique opportunity to understand and anticipate Government customer’s telecommunications needs. Members of the Program Life Cycle </p><p>Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal. 1-B-218 20144.01E V3_3-3-1-REDACTED Submission Date: 07/12/02 Contract No. GS00T99NRD2001 Modification Number: PS38 Effective Date: 07/15/02 Teams (LCT), led by the Program and Account managers, are the key participants in relationship selling. To maintain our sharp customer focus, Sprint pursues every opportunity to reach out to our present customers as well as potential clients. We participate in industry trade shows, associations, discussion panels and seminars, encouraging customers to share ideas, presenting our solutions, and building relationships. Additionally, Sprint polls its current customer base to determine its overall customer satisfaction. Maintaining attentive relationships with our customers enables Sprint to pro-actively and efficiently execute our tactical and strategic business plans. Thorough understanding of the scope and range of our customer’s requirements allows maximum leverage of economics of scale and optimization of resources for increased margins. XAdditionally, Account Teams participate in and influence corporate-wide initiatives to ensure that Sprint provides winning solutions for our customer’s future requirements. For example, Sprint’s National Integrated Services organization is assessing future Government requirements for bundled local and long distance service in an effort to ensure that the Corporation is keeping in step with the expanding telecommunications market and legislation allowing open competition. New products and services are introduced to customer and potential customers via pilot programs and field trials, which are linked back to business and market development groups, which shape Sprint’s strategic direction. Sprint emphasizes customer participation in leading edge focus groups both internal and external to the organization. Additionally, Sprint account teams and LCTs engage in program reviews with our customers, encouraging their input and sharing of ideas. All of these techniques are used by Sprint to listen and learn from</p><p>Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal. 1-B-219 20144.01E V3_3-3-1-REDACTED Submission Date: 07/12/02 Contract No. GS00T99NRD2001 Modification Number: PS38 Effective Date: 07/15/02 our customers; how it falls to the account manager and LCTs to develop account specific application. The importance and value of key products and service features to our Government customers is specifically documented in their Requests for Proposals (RFPs). LCTs monitor, compare and evaluate RFPs to identify specific demand trends. Additionally, LCTs and account managers maintain attentive relationships. For example, we are providing our customers with training on the new Federal Telecommunications legislation, encouraging discussion on strategies to optimize the Government customer’s benefit from the changing market. Sprint assesses these customer requirements and develops plans to integrate these needs with the Corporations strategic product and business goals. This is evidenced in Sprint’s pro-active role in driving Sprint’s ATM, Internet and Managed Network Services, all of which were direct results of Government customer requirements. Under FTS2001 Sprint will provide this active participation in assisting the Government define and successfully implement solutions to its changing requirements. Domestic and International Service Coverage (L.38.1.1(k))</p><p>(L.38.1.1(k)) Discussion of the offeror’s ability to meet the domestic and international service coverage requirements including limitations in current coverage (especially non-domestic dedicated access) and the offeror’s plans for increasing this coverage after contract award and during the term of the contract, including explicit lists of where and when services and features will be offered. Sprint’s Internet Service network has nodes located throughout the United States and connects to all global internet exchange points, called Network Access Points (NAPs). For International coverage Sprint’s Internet Services provides direct Internet Connectivity toXXXcountries via Sprint’s International Connections Management (ICM) service, International Private Lines, and Global One’s Global IP networkXXICM is managed by Sprint and funded by NSF. International Private Lines (IPLs) connect Sprint’s Internet network to IP networks XXXXXFurthermore, through Global One, Sprint’s alliance with Deutsche Telekom and France Telecom, and their Global IP service, Sprint can provided IP connectivity in XXXcountries worldwide</p><p>Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal. 1-B-220 20144.01E V3_3-3-1-REDACTED Submission Date: 07/12/02 Contract No. GS00T99NRD2001 Modification Number: PS38 Effective Date: 07/15/02 The Global IP network can be directly accessed from the following international locations XX</p><p>Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal. 1-B-221 20144.01E V3_3-3-1-REDACTED Submission Date: 07/12/02 Contract No. GS00T99NRD2001 Modification Number: PS38 Effective Date: 07/15/02 X X</p><p>Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal. 1-B-222 20144.01E V3_3-3-1-REDACTED Submission Date: 07/12/02 Contract No. GS00T99NRD2001 Modification Number: PS38 Effective Date: 07/15/02 X</p><p>Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal. 1-B-223 20144.01E V3_3-3-1-REDACTED Submission Date: 07/12/02 Contract No. GS00T99NRD2001 Modification Number: PS38 Effective Date: 07/15/02 X</p><p>Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal. 1-B-224 20144.01E V3_3-3-1-REDACTED Submission Date: 07/12/02 Contract No. GS00T99NRD2001 Modification Number: PS38 Effective Date: 07/15/02 XX</p><p>Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal. 1-B-225 20144.01E V3_3-3-1-REDACTED Submission Date: 07/12/02 Contract No. GS00T99NRD2001 Modification Number: PS38 Effective Date: 07/15/02 XX</p><p>Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal. 1-B-226 20144.01E V3_3-3-1-REDACTED Submission Date: 07/12/02 Contract No. GS00T99NRD2001 Modification Number: PS38 Effective Date: 07/15/02 XX</p><p>Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal. 1-B-227 20144.01E V3_3-3-1-REDACTED Submission Date: 07/12/02</p>