<p>Cooperative and Anti-cooperative Management Techniques</p><p>Bob Cannell FCIPD FRSA [email protected] 07870304027</p><p>Technique Coop friendly Anti-Cooperative Comment Communications Receiver based, On Broadcast , published, Interaction demand. Network. Web1 (conversation) vs Web2 Transmit (control)</p><p>Employer Branding Employee engagement Employee satisfaction Engage vs Study program survey</p><p>Training Interactive group self- Cascade, classroom, Conversation vs didactic learning, facilitation trainer</p><p>Strategic management Emergent, evolutionary, Strategic choice theory, Post-systems; schools contingent methods eg systems management, Relationships are RD Stacey – Complex learning organisation priority. vs.Systems Responsive Process eg Ancoff, Porter, Senge theory; organisation is the priority</p><p>Financial management Management by Margin Management by Guide vs goal seeking (Beyond Budgetting Objectives cybernetics model) (financial business planning) Budgeting</p><p>Project Management Agile school PRINCE2 and other Agile is emergent. P2 is waterfall methods predictive.</p><p>HRM Human Relations Human Resource Relationships vs units of Management Management resource </p><p>Operational Self-management, Taylorism, team Enforced conversation management cooperative teams, leadership, vs. repressed High Initiative Ops, Management as status conversational Management as function communications</p><p>Talent Management Behaviour Skills People acquire skills vs Multi-skilling Specialisation People are specialists Intra-firm personal Inter-firm personal development development The latter is lazy Collective Individual management</p><p>Organisational Vertical integration and Horizontal integration Vertical requires real Development segmentation, and silos, time communications , matrix/network, Pyramid hierarchy Horizontal ; business Flat hierarchy information processing Leadership theory Open leadership Great man theory Democratic vs. external servant leader celebrity controller of system facilitation chief executive cult collective leadership individual leadership</p><p>Business Information Open Books Need to know Open Books enables Complex Responsive Relating by humans . Need to know restricts behaviour, to role of operatives.</p><p>Theory of the firm Cooperatives Hierarchies</p><p>Change management Complex Responsive Business Process Re- Process of Relating engineering , Value thinking; RD Stacey Chain Analysis</p><p>Culture People & customers Finance, operations, Responsive human focussed marketing dominated Relationships vs reified things (social objects)</p><p>Marketing Active marketing Passive marketing Customer relationship management vs systematic marketing</p><p>Visioning Appreciative Inquiry Future search AI focusses on interpersonal relationships. Future search on 'visions' and cybernetic management</p><p>Quality standards Investors in People? ISO9000 etc. </p><p>Ownership Multi-stakeholder , Single, absent investor Community of Interest plus executive agents</p><p>Priority Purpose Provision of services Return on Investment / and products executive benefit and privilege</p><p>Bob Cannell FCIPD [email protected] </p>