<p>Joseph Shuster 5908 155th Ave. NE - Redmond, WA 98052 (425)-869-8521 - [email protected]</p><p>Overview</p><p>This file contains the resume for Joseph Shuster. It emphasizes technical / managerial skills and experiences. </p><p>There are two parts, depending on how much detail you need:</p><p>. A one-page resume summary. . The full resume. </p><p>Contents</p><p>One-Page Summary...... 2</p><p>Examples of Experiences and Skills: People and Project Management...... 3 Examples of Experiences and Skills: Technical...... 4 Examples of Experiences and Skills: Creative...... 5</p><p>Job Descriptions and Education History...... 6</p><p>Samples of Work...... 10</p><p>Joe Shuster Resume 1 Joseph Shuster One-Page Summary 5908 155th Ave. NE - Redmond, WA 98052 Examples and full version at: www.JosephShuster.com (425)-869-8521 - [email protected] Employment Highlights Sr. Project Manager ∙ Responsible for creating a Workflow Management Tool to help Microsoft 09/08 - Logic 20/20 / Financing meet governance, compliance and auditing needs for loan-exceptions. present Microsoft ∙ Responsible for implementing a Collaboration Sharepoint Portal for Worldwide Industry’s Distribution and Services site to centralize information and visibility into the sales pipeline with BI indicators (scorecard, KPI). ∙ Numerous tech and PM documents (scope, BRD, designs, site maps, risk, etc). ∙ Coordinated, presented to local and international stakeholders and staff. ∙ Kept schedule and budget on time and on target. (Burn-rate average: 0.96). Interregnum ∙ Wrote book, business plans, published paper, mgmt and tech studies, travel. 02/08-09/08 Director of ∙ Architected and scoped 40+ transactional and ecommerce sites for Microsoft. 04/05-02/08 Technology ∙ Managed new site deployment techniques yielding 75% savings per site. Catalysis Corporation ∙ Improved the estimating and scoping process, often within 15% of target. / Microsoft ∙ Managed departments: Software Dev, QA, Network/Systems, Design, TechPM. ∙ Privacy Officer: I created procedures and trainings to manage high-risk info. ∙ Maintained staff morale and continuity during turbulent financial crises. ∙ Designed, documented and managed 24x7 enterprise site-monitoring system. Technology Division ∙ Co-architected and project-managed Superior Court failover system 02/02-04/05 Manager ∙ My Case Scheduling system led to a 3x increase in customer throughput. King County, DJA ∙ Recognized by Superior Court Judges for strong technical leadership. Chief of Information ∙ Wrote industry-recognized program to monitor Bill Gates’ Da Vinci codex. 06/97-03/00 Technology ∙ Implemented New Media department, multiple web sites and web streaming. Seattle Art Museum ∙ Upgraded museum infrastructure well under budget and ahead of schedule. ∙ Under my leadership, we received $3M+ in technology grants and donations. Director of ∙ Company revenue quadrupled during my tenure. 08/91-06/97 Technical Services ∙ One department I started generated 50% of the company’s revenue one year. Pac Services, Inc. ∙ Promoted to Technical Director in less than three years. ∙ My technical solutions helped land accounts with Adobe, Microsoft, US West, … Tech Manager, QA ∙ Created QA process+docs enabling Microsoft partner status and ISO9002 cert. 10/88-08/91 Coordinator, DBA ∙ Wrote enterprise database applications used to run core company functions that Pac Services, Inc. outpaced and outmaneuvered the competition. QA Technician ∙ Proposed and wrote QA reporting system that reduced defects by 40% and 11/87-10/88 MicroDisk Services gained us customer praise and increased business. Skills Sampler Managerial 16 years management experience in highly technical environments. Extensive Project Management experience. Excellent ability to communicate, organize, and conceptualize. I speak both tech and business. Coordinator, facilitator, point of contact, liaison. Solid, real-life SDLC and IT lifecycle experience: Developed and deployed many applications, numerous system conversions. Supplier management. Quality and process re-engineering. Business modeling, statistical methods, benchmarking, metrics, best practices. Technical documentation. Technical Software and Data Designs, SOA, VS.NET, HTML, XML, BizTalk, XP, 2003, Vista, Active Directory, UNIX, Exchange, SQL Server, SSIS, SSAS, IIS, Visual Studio, Office, Visio, MS Project, code reviews, Powerpoint. HP, Compaq. TCP/IP, PGP, WAN, LAN, Toshiba, Merlin. Creative Multimedia dev, Silverlight (Blend), Kiosks, Photoshop, Premiere, Flash, SoundForge, Cakewalk. Education and Organizations Univ. of Washington Business School, Exec Programs, etc: Negotiation, Business Intelligence, … 1992 … 2007 Univ. of Washington Data Communications Certificate Program 1991 USAF Officer School Management and Leadership 1986 Univ. of Washington B.A. Mathematics 1985 Various Sources Numerous technical & management seminars / conferences, memberships Ongoing</p><p>Personal Info  Quiet yet confident. Technical yet articulate. Inquisitive, energetic and professional.  Personal philosophy: I will accomplish it if I set my mind to it.  Healthy, non-smoker, hike and bike, enjoy life. Read voraciously, have many hobbies. Joe Shuster Resume 2 Joseph Shuster Examples of Experiences and Skills: 5908 155th Ave. NE - Redmond, WA 98052 (425)-869-8521 - [email protected] People and Project Management</p><p>Skill / Quality / Asset Example .</p><p> m Deep, broad management · 16 years general, project, process and technical management experience in fast-</p><p> m experience paced, complex, technical business environments. Hardware, systems, software. u</p><p>S Solid experience in several · Private and public business, non-profit, government, military. sectors and styles · Situational, transformational/facilitative, fact-based, objective. e l Staff Supervisor and · Has included: Software Development (10), Data Management (3), Technical Project p</p><p> o Team Leader Management (2), NetOps (3), Desktop Support (3), TechPubs (1), Hardware (4), e</p><p>P Multimedia (2), Production and Quality Assurance (~20). Skilled in building, selecting · Many of my hires are still valued employees at their place of business. and mentoring staff · Cultivating “diamonds in the rough”, motivating the jaded and inspiring the talented. Good Collaborator . Worked with teams to achieve top scorecard rating for Microsoft data-exchange. · Selected to cross-train judicial departments in collaboration and team-building. · From brainstorming to post-mortem and most things between. Trusted Follower and · One department I started (created processes, staffed, managed) made 50+% of the Implementer company’s revenue one year ($10+ million). Contractors, outsourcing · Familiar with local contracting scene. Have worrked with outsource groups in India. · Have published a paper on efficiently using free-agents in the workplace. Good negotiation skills · Helped negotiate a half-million dollar software grant for non-profit museum. · Finicky internal customers included courtroom judges, museum curators, sales. · Helped negotiate a free voice mail system.</p><p> t</p><p> c Managed schedules, · Conversion of a core software system involved eight departments, four outside e j resources and budgets vendors, local and remote technical staff, a 2.5 year timeline, and set the tone for o r</p><p>P many sister organizations to follow suit. · Quick-turn application development with small teams (3 to 6 staff) on time/budget. Software projects · Created or upgraded courthouse applications (Iterative Waterfall). · Mission critical database apps: work-order, workflow and BOM management. · Quality assurance tracking, multimedia interactives, Unix and Windows tools. Web site and Kiosks · Teamed on many Microsoft marketing sites. E.g. Exchange, Vista, ... (Agile) · SeattleArtMuseum.org and Pac.com (now signaturepkg.com) · Pike Place Market Heritage Center Kiosks. Hardware projects · Backup systems (LTO, NSA, RAID), Optical Jukeboxes, BackupExec, etc. · Installations (6 facilities in 4 cities in 2 states), upgrades, maintenance. · Design, purchase, install enterprise’s PCs and servers. · Facility Security upgrades, PLC, Barcoding, Badging systems, scanners. Network projects · Migrated an entire, medium-sized, call-center between cities in one weekend. · Cable-pulls, bldg fiber connects, leased lines, rollover and colo, customer extranets. · Integrate 3 building networks and 2 customer networks into one. Requirements · Business Requirements, Functional Specifications, Tech Specs, etc. · Created departmental mission statements, visions, goals, workplans, etc. · Co-created product line plans and strategies, often included in RFPs. · Excellent research skills and an enthusiastic scanner of the technology horizon. s</p><p> u Clear, professional · Scope documents, Technical Specifications, Cost-Benefit analyses, ROI, Business o</p><p> e technical documentation Proposals, RFP/RFI’s, sales documents, technical manuals, flowcharts. n</p><p> a · Accolades from peers and supervisors for concise, clear documents and trainings. l l</p><p> e Statistics, modeling, metrics · My statistical analysis allowed us to proactively work with a customers and vendors. c s i and benchmarking · Create/measure benchmarks such as video server performance, financial, dept, etc. M Quality, Manufacturing and · Microsoft awarded us “Outstanding Supplier” award. Production · Created quality initiatives, department, ISO9002, BPR, JIT, Shipping, Fulfillment. Financial Management · Good working experiences with CFO’s, Finance Directors and Comptrollers. · Known for my sensible, easy-to-follow budgets and financial documents. · Project budgets ranged from $1k to $1m (e.g. virtual reality interactive at SAM). Privacy and Security · Privacy officer, wrote privacy policies and manuals, privacy trainer. · Spearheaded company-wide security initiatives. · Helped architect apps and enviro for highly-sensitive data (CCN, SSN, etc). · Prior military security clearance. Please see Links to Samples of Work.</p><p>Joe Shuster Resume 3 Joseph Shuster Examples of Experiences and Skills: 5908 155th Ave. NE - Redmond, WA 98052 (425)-869-8521 - [email protected] Technical</p><p>Software and Systems Use Often Use Fairly Often Occasionally Languages HTML, XML, SQL VB.NET, VBA, ASP, C# OS, NOS, Platforms XP, 2003, Vista UNIX, Linux, Apple Network Apps IE, FTP, VNC NetMeeting, Messenger Server Apps Sharepoint SSRS, SSIS, IIS, SQL Server, Exchange, SMS Office Apps Word, Project, Visio, Outlook, Powerpoint FrontPage, Excel, Access Multimedia Apps Photoshop Silverlight (Blend), Premiere, Vegas, Flash SoundForge, Cakewalk. Net Tools, Protocols ... SysInternals, PerfMon FTP, Ping, Tracert, Ethereal, SNORT Special Apps Financial system, HR, Collateral Campaign System, Membership, etc. PENS,TROPICS,CER,EMMA</p><p>Application Development Title Description Role(s) eCommerce web sites Numerous transactional sites for ecommerce, surveys, etc. Project Manager, tech design Data Architecture Complete rewrite of point-to-point back-end data stores using Project Manager, technical Project Service Oriented Architecture (SOA) approach with BizTalk. sponsor Case Scheduling VB.NET/SQL Server, service-counter application to maintain Project Manager, and print court schedules and attachments on-demand for requirements, architecture, litigants using high speed network copiers. Ensures random software construction, etc. distribution of legal case loads. Security module, Crystal Tester, Documenter, Reports, Integrated Help module. Multi-phased, iterative Deployment Manager approach based on McConnell and Agile principles. PacDB Main database for Pac Services consisting of operational Project Manager, modules (mostly non-financial) necessary to run business. Programmer, Documenter, 15+ modules, 40+ forms, 100+ reports. VB front-end, SQL Tester Server back-end. Multiple site installations. CallCenterDB Call center application to record calls and orders. VB front Program Manager end, SQL Server back end. Tied into phone switch and order processing. Web Site and Web- Seattle Art Museum, eMuseum, Northwest First Peoples, Project Manager, Coordinator, enabled applications New Media. HTML, ASP, Flash. Programmer, Digitizer, Co- designer The Peasant and the Simple Flash interactive of the artist’s work. Coordinator, Programmer, Devil Converter SNcheck C program to decrypt serial number from hidden data sectors. Programmer</p><p>Network and Hardware Network environments Client-server, host-terminal. Various protocols (TCP/IP, Frame, IPX, xDSL). Security Responsible for IT security, firewall programming, secure servers, online transactions. Encryption / Encoding PGP, Verisign, Thawte, Norton, SSL, secure XML, MIME, UUencode, others. WAN and LAN Metropolitan and interstate network experience, gigabit Ethernet (Twisted Pair, Fiber, Coax). Equipment experience NICs, tranceivers, hubs, concentrators, bridges, switches, routers, Server Irons. Access providers MSN, AOL, AT&T, local ISPs, co-location shops, downstream media streaming providers. Net comm experience NetMeeting, CU-SeeMe, VoIP, IRC, MUDs and MOOs, Listservs, Usenet. Messaging mngmnt Cellular, pagers, email administration, voicemail, fax. Coordinator ISP, LEC and IXC. Facilities, construction, contractors, terminators.</p><p>Please see Links to Samples of Work.</p><p>Joe Shuster Resume 4 Joseph Shuster Examples of Experiences and Skills: 5908 155th Ave. NE - Redmond, WA 98052 (425)-869-8521 - [email protected] Creative</p><p>Skill / Quality / Asset Example Video · Produced, digitized and edited interviews and lectures. · Streamed live content such as musical performances and poetry readings. · Knowledgeable of Premiere, AfterEffects, RealMedia, WindowsMedia. Audio · Knowledgeable of several editing and composing systems. · Digitized, authored and edited wave/MP3 content. · Good understanding of MIDI and synthesis. · Amateur guitarist and keyboard player. · Two CDs of music (1987, 1995). Web · SeattleArtMuseum.org, several Microsoft promotional or marketing sites. · Pac.com (now signaturepkg.com), portions of King County's (WA) web site. · Started in-house web-design departments. · Have formally taught HTML, FrontPage, etc. · Familiarity with JavaScript and .NET. · Flash and ASF (Windows Media) programming experience. · Numerous Intranets. Interactives · Worked with Expression Blend at work and for personal projects. · Flash programming: museum’s Egypt exhibition, visiting artists work, etc. · Panoramas of galleries tied into art object database. · Various virtual reality applications (stereoscopic HMD + head-tracking). Promotional · Produced and edited promotional conference videos. · Worked with and/or supervised graphic designers for print and web materials. Kiosks · Coordinated and implemented kiosks for the Pike Place Market Heritage Center including web design, network design, server configuration. · Seattle Art Museum gallery kiosks included wall-mounted web-video stations using insourced and outsourced design and content. Computer Graphics · Photoshop, Bryce, vector graphics, etc. · VR enthusiast originally responsible for Sichuan exhibition technology. Content and Team Management · Directed, teamed and/or supported SeattleArtMuseum.org site, kiosks and interactives. · Brainstorming facilitator and storyboard collaborator. · Image, video and audio archiving experience. Art · Participation in art-technology groups including Northwest Cyber Artists. · Exhibited “Fractal Mapping” (Bumbershoot). · Performance with “ImageGroove” (OffWorld).</p><p>Personal Info  Quiet yet confident. Technical yet articulate. Inquisitive, energetic and professional.  Personal philosophy: I will accomplish it if I set my mind to it.  Healthy, non-smoker, hike and bike, enjoy life.  Read voraciously, have many hobbies.</p><p>Joe Shuster Resume 5 Joseph Shuster Job Descriptions and Education History 5908 155th Ave. NE - Redmond, WA 98052 (425)-869-8521 - [email protected]</p><p>Senior Project Mgr Project Manager, Analyst, Author, Designer – Workflow Tool – Worldwide (Consultant, Contract) Licensing/Microsoft Financing Logic 20/20 /  This project’s goal was to develop a system to help the organization meet governance, Microsoft Corp. compliance and auditing needs regarding loan-exception processes. We replaced unstructured, manual methods with a tool that provided significant enhancements to the Sept 2008 to Present user experience, timely access to status information, a flexible yet managed workflow and a high degree of auditability.  The tool manages the process for requesting exceptions to standard loans, sales compensation and policy. It accomplishes this by the following: o The system tracks levels of users (requestors and approvers) in a tiered authorization-matrix. o The system calculates and routes communications automatically depending on information entered, authorization levels, country, size of loan, escalation scenarios, etc. o Provides alerts and notices to users when conditions change or when action is required. o Allows manual overrides, delegation, quick access to historical information, etc.  In addition to dynamic emails that alert the user when something needs their attention, we created a desktop gadget that allows users to quickly determine the status of pending requests, backlogs, etc.  The whole system was designed to be very lightweight (.aspx), easy for non-technical users, embraced by management, accessible to extranet users, and integrated into the client’s existing SharePoint environment.  The biggest challenges I helped with for this project were the following: o Helping stakeholders understand and improve their own process. o Helping stakeholders envision what the tool could look like and how it might function. o Defining and containing the scope of the project in order to meet the budget and schedule. o Doing all of this in a very short time-frame over the Winter holidays.  I was responsible for gathering requirements and business rules. From this I created the master Business Requirements Document for the project. The BRD was used to o Educate senior management. o Establish processes, rules and objectives. o Provide the direction for software development.  Helped document and shape the product and process through international stakeholder-interviews, creating screen mockups, presenting workflow options, etc.  I was also created and managed the following: Project Scope, Project Schedule, Budget, Risk Matrix, Requirements/Prioritization Matrix, Options Analyses, Wireframes, Flowcharts, Estimates, Report Designs and Information Architecture.  Stakeholders commented that I “ramped up quickly” and my documents were “impressive” and “helpful”.</p><p>Joe Shuster Resume 6 (continued) Senior Project Manager (Consultant, Contract) Responsible for implementing a Collaboration Sharepoint Portal for Microsoft’s Worldwide Senior Project Mgr Industry’s Distribution and Services site. The purpose was to encourage collaboration, (Consultant, Contract) centralize information and improve visibility into the sales pipeline via Business Intelligence Logic 20/20 / indicators (scorecard, KPI). The Retail site became a template used by other industries and Microsoft Corp. sectors. . Created various technical and Project Management documents such as: Sept 2008 to Present o Vision/Scope, Data Models, Information Architecture (Site Hierarchy, Site Map), Wireframes, Project Structure/Communication Plan, Readiness Assessment, Requirements Matrix, Gantt schedules, Use Case diagrams, DRIP Provisioning Assessment, Issues List, Risk Matrix, Design documents, mini functional specifications, Status Reports, Competitive/Gap Analysis, etc. o These documents were rated by the sponsor and stakeholders as “very useful”. o Numerous Option Analyses at various decision points helped clarify problems and options to quickly move past design obstacles and were critical to helping the project stay on schedule. o Used various X-BUIT (Microsoft Solutions Framework) templates. . Facilitated, interacted with, and presented to various stakeholders and technology staff: o Managing Director, Solutions Manager, Marketing Manager, Business Development Manager, Solutions Specialist, Sharepoint Developer, various Microsoft IT staff (virtual server, etc). o Requirements and scope discussions and communications. o Definitions, processes, organizational models, usage scenarios, etc. o Presentations and explanations of various ideas, options, analyses, schedules, etc. o On-site meetings, remote meetings, Live Meetings, conference calls. o Coordinated international stakeholders (China, South America, Europe, and non-local US). o Worked flexibly to accommodate numerous change-requests and scope-modifications. o Provided regular client-preview points, sneak-peeks or screenshots. . Kept schedule and budget on time and on target. o We were typically ahead of schedule and under budget (Burn-rate average: 0.96). o Created accurate, easy-to-read projected-budget graphs. . Sharepoint Work o Worked to keep most of the Sharepoint development and features within the standard Sharepoint Farm (Infoweb) capabilities. o Business Intelligence and Scorecard (Sharepoint KPI) scoping. o Worked with developer to hone requirements for CAML customization, custom filtering, tagging, custom web parts, etc. . Supported the project team by creating a Project Management portal (http://sharepoint/sites) with online announcements, inline schedules, Outlook integration, document libraries, etc.</p><p>Joe Shuster Resume 7 Director of This position is responsible for overall planning, organizing and execution of Software Technology Development, Quality Assurance, Database Management and Network Administration duties at Catalysis Corporation Catalysis and includes the following responsibilities:</p><p>Apr 2005 to Feb 2008 . Actively manages software development team. . Recommends and plans information technology to support and meet company objectives based on research and evaluation . Manages IT department and directly supervises the Senior Manager of Development, QA Manager, Data Management Lead, Internal Systems Manager, Manager of Technical Projects, and Network Administrator . Reviews and approves technical architecture plans for internal or client-facing projects . Implements and executes new/upgraded information systems . Ensures the consistency and maintainability of existing applications by creating, maintaining and enforcing standards/procedures for implementing technical solutions . Structures, trains, leads and develops staff members for maximum effectiveness . Maintains current knowledge of trends and regulations to ensure systems effectiveness and compliance . Oversees technology-related security and disaster recovery plans; sets network & desktop security & use policies & guidelines . Assumes contractual management responsibilities, assists in requests for proposals, vendor selection, and contract monitoring; manages IT vendor relationships for equipment, software, services, and staffing . Works directly with clients on large or complex projects on technical architecture, options, and integration . Contributes to client RFPs & SOWs as necessary. Reviews & approves large-project development estimates</p><p>Reports to Managing Director.</p><p>Technology Division This position was responsible for creating, implementing, and managing information systems for Manager a large, high-profile, Court Clerk’s Office. The primary responsibilities of the Technology King County, Division Manager include: Department of Judicial Administration 1. Work closely with the senior management team to develop and promote a customer- focused approach to deliver the technology systems within DJA to its clients. (Internal Feb 2002 to Apr 2005 and External to DJA) 2. Provide leadership for Technology Division staff in developing innovative applications, implementing new technology and methods, providing first-rate customer service, adhering to workplace policies and promoting professional development, 3. Create, develop, and coordinate system architecture, processes and plans for strategic and tactical use of information technology, 4. Oversee Technology projects and manage project managers to meet customer expectations for service delivery and cost-effectiveness, 5. Conduct, direct and evaluate research on computer and communications architecture, standards, methods, tools and products and their suitability for the Department’s needs in the context of existing systems and future market trends. 6. Develop, make recommendations, advocate, monitor and control expenditures for the division and project budgets. 7. Manage the work, prioritize tasks and provide technical direction to all DJA staff. 8. Manage staff in performance of their duties and be able to assist staff with duties they are assigned including: programming, database administration, LAN administration, desktop support, reporting, application development, and more. 9. Define policies and procedures and implement changes.</p><p>Reported to Director.</p><p>Joe Shuster Resume 8 Chief of Information Overall responsibility for creating, defining, and carrying-out technology initiatives for both Technology museums including design, implementation and migration. Managed and communicated Seattle Art Museum technical strategy, direction, issues, projects, budgets and technologies through meetings, online white papers, tech specs and presentations to staff, division heads, Museum Director, Jun 1997 to Mar 2000 board, vendors and community partners. Hands-on work with cross-organizational teams to implement technology both for internal and public use. Responsible for developing and implementing new media applications including Internet presence and web technology.</p><p>Assigned and managed projects and staff; ensured schedules, budgets and criteria were met and processes followed. Designed, directed and/or programmed various internal and public web-enabled software applications and databases. Created, facilitated and collaborated with web/media team on webcasts, web site, multimedia kiosk projects, intranet, commerce site, etc. Created New Media Center. Researched, coordinated and implemented the digitization, conversion and web publication of the museum’s art collection. Installed, supported and/or expanded server and application infrastructure including email, web servers, database servers, application servers and media streaming servers. Upgraded and architected multi-building network and wiring infrastructure. Connected the museum to the Internet. Numerous system conversions and upgrades, from RFP to sign-off. Coordinated, negotiated and collaborated with outsource vendors. Provided computer training, support and Help Desk processes for all staff. Implemented e-commerce solution for the museum. Responsible for all IT public access security. Initiated and collaborated on receiving grants and partnerships with businesses and government agencies. Reported to Museum Director.</p><p>Director of Started and managed several technical departments and two profit centers. Project Technical Services management, employee relations and customer services. Coordinated technical transitions for newly acquired companies, buildings and states. Project leader or team participant for Manager numerous departmental projects including process reengineering, software enhancements, ISO9002, documentation control, purchase order system and reorgs. Designed, implemented Supervisor and expanded server, data and telecommunication networks. Programmed and managed Pac Services, Inc. transition to Visual Basic, SQL Server, Internet access, barcoding, Windows NT, and EDI capabilities. Technical liaison for account executives and customers. Technology Aug 1991 to Jun 1997 demonstrations and training. Security strategies along with disaster recovery plans. Web manager, programmer, liaison. Reported to President and General Manager.</p><p>Quality Coordinator, LAN/WAN design, implementation, maintenance and admin. Started and managed Software Air Force Officer Duplication dept (profit center), Quality Assurance dept and IS/Technical Services. Hardware and software purchasing. Tech support. Started employee training and safety programs. Pac Services, Inc. Microdisk, Inc. Hardware repair and installation using oscilloscope and VOM. UNIX, C, and BASIC, multi-user US Air Force database programming. Production and inventory control. LAN Admin. Quality control/assurance inspection. QA procedures and manual writing. Airplane navigation. Dec 1985 to Aug 1991</p><p>Education and Organizations Univ.of Washington Business Intelligence Program 2007 Univ.of Washington Business School, Exec Programs - Principled Negotiation, Effective Comm, etc 1992 – 2004 Univ.of Washington Data Communications Certificate Program 1991 Officer Training School Management and Leadership 1986 Univ.of Washington B.A. Mathematics 1985 Various Sources Numerous technical and management seminars / conferences, memberships ongoing</p><p>Joe Shuster Resume 9 Joseph Shuster Samples of Work 5908 155th Ave. NE - Redmond, WA 98052 (425)-869-8521 - [email protected] (Document type is indicated in parenthesis)</p><p>Newer examples, now combined into a couple of documents. Title Description Role "Shuster Sampler #2" Samples of work from my time at Catalysis. (2005-07) Author, Architect, etc. More software dev-related material including technical designs, screen shots, project management docs, etc. "Shuster Sampler #1" Samples of work from my time at King County. (2002-05) Author, Architect, etc. This PDF contains numerous work samples combined into one concise document. Workplan, Gantt, Intranet, Quarterly Report, Alternatives Analysis, DRP, etc.</p><p>Older examples (available on request) Title Description Role Datafeed Specification A technical specification describing a datafeed for a client. Author Dept WorkPlan Gantt Gantt chart with linked schedules. Author Communication Plan A Project Management document that describes the Author communication plan for a project at King County. Tech Top Three A simple report to show project status per technical area. Author, Project Manager Includes department workplan as a Gantt chart. Project and Scope Sample An earlier project / scope document for a 3-building Author, Network Architect network integration. Exec summary, features / benefit analysis, etc. ProjectHomePage A project I managed using the Intranet to publish schedule Author, Project Manager info, bug lists, etc. Note: this is an Intranet snapshot so some sublinks are not present. National Instruments Case Case study of a hardware/software combo used to monitor Quoted, Project Lead, Study temperatures of Bill Gates’ Leonardo Codex. Programmer WorkFlowSpec Spec document used as basis for a process re-engineering Coordinator, Author, project. Contributor GoalsMission Summary of departmental Goals and Mission Statement. Author Used in conjunction with strategic planning group. TechUpdate Informal intranet document used to update staff on tech Author project statuses and accomplishments. Provides a good way to assess my throughput. Microsoft Industry Microsoft Case Study “slick” of the SAM e-commerce Quoted, Project Lead, Solution1 project. Page 1 Programmer Visual Commerce Case SAM’s outsource partner also profiled the SAM Quoted, Project Lead, Study ecommerce project. Programmer RFP A simple RFP that includes a hierarchical list of functional Primary author, coordinator. requirements. CodeSample Just a couple simple code samples in VB and C. Programmer. TechAnalysis Analysis summary of movie “stuttering” problem. Author, Researcher TrainingDocument Training notes/outline used to teach Project, converted for Author, Teacher Intranet use. QA3 ISO9000 document with process flow chart. Co-author eMuseum Live, web-enabled front-end for the museum’s SQL Server Project Manager, Editor database of art. Erika Langley Streaming video of artist interview. Producer, Video Editor, Streaming Tech NW First Peoples Art Web page of Northwest First Peoples art at the Seattle Art Project Mgr, programmer, Museum Digitizer, Co-designer Soha's Story Flash conversion of artist’s work about story of a little girl in Programmer, Sound Engineer ancient egypt. Annual Meeting Video A streaming Powerpoint presentation using synchronized Coordination, page flips and audio. Programmer, Audio Tech</p><p>Joe Shuster Resume 10</p>